2G Nano-USB Device Not Recognized message

2G Nano has been sitting for months. Decided to use it as a backup. When connected to computer (tried on 4 different computers running iTunes) I get a "USB Device Not Recognized" message. It shows up in "Device Manager" as an "Unknown USB Device" not an "iPod". Have performed the required 5 Rs and it still will not work. Any help would be greatly appreciated!

This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack

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"USB Device Not Recognized" Message when connecting iPod Nano

I get the following windows pop up when connecting my son's iPod Nano
*"USB Device Not Recognized"*
*One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.*
I have successfully connected this device to this computer before so I don't know what has changed.
Message was edited by: ipodnannouser

This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack

USB Device Not Recognized Message

Hi,
I constantly get this message and it also says
one of the USD devices attached to this computer has malfunctioned and Windows does not recognize it, For assistance in solving this problem, click this message.
When I click on it,A box appears and is BLANK( It says the location of the device is shown in bold type).
I went to system devices and uninstalled 5 USB devices and nothing changed except my computer reloaded them?
I have a Satellite windows Vista.
Also I can not start my computer at times and when I push F12. It try's to repair the problem and can't it gives me pretty much the same message.
Can anyone help?? This darn message go off and on constantly..
Any info/help appreciated, Valerie

This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack

Getting 'USB device not recognized' message when I never did before.

Hi there
I am constantly getting a USB device not recognized when I plug in my nano. I never got this before and as a result all it does is charge. It is not showing up in iTunes anymore so I cannot remove or dowload new songs on to my nano anymore. I have tried to go into control panel and the USB Hub device manager to deselect the power outage option but that did nothing. Please help! I seem to encounter trouble with any accessories Apple sell, whether they be earphones or USB cables.
Thanks

i'm getting the same problem too.
my ipod is nearly about 1 year old.
i use my ipod nano 2GB for music and as a flashdrive to store my uni work.
this morning accessing my files in the ipod on the computer was fine.
then later in the afternoon when i connected it into a computer i keep getting the msg 'usb device not recognised'. also itunes dont recognise my ipod either anymore.
i use Windows XP at home and uni.
i've tried my ipod on at least three different computers at uni and just tried at home.
same msg came up 'unknown device' from windows.
i've read the other posts in the forum and it mentioned about 5 R's and resetting it.
BUT the main problem is i DONT have any back up of my uni work and files and they are really really important so i CANT reset the ipod otherwise i will lose all the important things...my assignments, projects, photos...I was meant to make a back up b4 i start uni next monday but i guess now is TOO LATE.
I've noticed that the socket of the ipod dock conector to usb cable, that connects to the ipod is slightly split open.
Would this be causing the problem?
I am in Utter Despair and Desperation at the moment.
Can anyone help me PLEASE?
i would be sooooo grateful for your kind help and time.
kind regards,
a student who is on the verge of a breakdown due to this problem.
Windows XP Packard Bell

1GB 1st Generation iPod Nano USB Device Not Recognized on any computer

I just recently received a free 1st generation 1GB iPod nano from a friend because they couldn't get it to work. I figured I'd take a crack at it and hopefully get a working, free iPod out of the deal...
It already had music loaded on it (mostly a bunch of garbage), so like anyone else in my position I proceeded to reformat the little sucker and wipe its slate clean.
Here is what happens when I try to connect the nano to ANY computer:
Here is how the nano shows up in device manager:
This was the original problem I was having with my desktop PC which is running Windows XP Home with SP2 and all the latest Windows updates. It is running iTunes 7.5.0.20, w/ latest iPod updater software version 1.2.3.
Prior to testing the 1st gen. 1GB iPod nano, I had been charging and syncing my 5th generation 60GB iPod classic on my desktop PC using the same exact cable. All of my USB ports are in working, functional condition and order. I even have “Allow the computer to turn off this device to save power” unchecked under USB Root Hub Properties.
I tried a couple different USB ports and I used another cable, no luck. So I moved on to my Fujitsu laptop running Windows Media Center Edition, all latest Windows updates, same version of iTunes and iPod software (the difference being that I DO NOT sync any iPods to it, nor do I have any music on it). SAME EXACT PROBLEM, same message bubble, same entry in device manager, and same lack of driver availability.
Thinking maybe it’s just a “PeeCee” thing I dug out my old PowerBook G4 running the ancient Mac OS 10.2. Keep in mind this thing only has a 400 MHz G4 processor, 512MB RAM, 30GB hardrive, and USB 1.1 ports. The iPod nano wouldn’t even give a hint that it existed when I plugged it in.
I have tried every single little Apple trick available. I’ve done the forced restart while connected and while not connected to the computer. I’ve done forced disk mode while connected and while not. I’ve run iTunes diagnostic tests on connected devices. I’ve messed with USB port settings. I’ve tried two different USB 2.0 iPod cables. I tested my dad’s 8GB 2nd generation iPod nano to see if it linked up with my desktop and my laptop IT DOES. I even tried my 60GB 5th gen iPod classic OVER AGAIN to see if it still worked, IT DOES.
Also, this 1st gen iPod nano will not charge when hooked to the computer through USB. When I plug it in, between the time it’s plugged in and when the “USB device recognized” bubble pops up the battery icon shows it is charging, but as soon as that bubble pops up it disappears and discontinues pretending to charge.
On my Fujitsu laptop, I uninstalled everything having to do with Apple. I uninstalled iTunes, Apple Software Update, everything. Restarting after it all of course. Then I installed the old iPod Software Updater from 6-28-2006. I was pretty sure this wouldn’t work because the iPod isn’t even recognized by the computer. In order for the iPod to work in the iPod Software Updater or iTunes it has to first be recognized at the basic Windows level. Which it isn’t…
I have done research all across the net and the only real answer I found was that the iPod Nano’s internal USB controller is dead. I’m 99% sure it has nothing to do with my laptop, desktop, USB cables, software, or drivers. What do you guys think?

Nope I have not figured anything out since I posted this. The closest answer I've found is that it's the internal USB controller which has gone bad. If that's the case than there is really nothing more I can do.
I did find one opening and that was the diagnostic screen. You get to it by holding down the Menu and Center buttons, as soon as the iPod resets hold down the Left and Center buttons, the iPod will beep and then it will go to a diagnostic screen. Maybe somewhere in there you can find the problem I don't know how to use it though.

Ipod Nano - USB Device Not Recognized

I have read all the help sections. I have tried connecting on two different PCs after I have installed the software that came with my Nano. For the life of me, I cannot get this **** thing recognized. Ive seen numerous posts from people with similar or the same problem as I. But yet I cannot find an answer that resolves my issue.
My O.S. is Win XP Pro, I am using USB 2.0 ports. I have tried numerous re-starts and resets. I have read turning back my USB 2.0 to 1.1 has helped some. Does anyone know how to do this? Are these problems mainly due to the Apple to PC product?
I've used many different USB products and have never had a problem until now. Seems as though Apple/iPods are very finicky.

First let me thank you for replying to my post. Although I still didnt get it to work. I tried folliwing your advice but I wasnt able to find the \servicepack folder. It wasnt in my Windows folder. Could this be the reason why?
I did however, find the usbstor.inf file inside my System32\Drivers folder. It was already there. I tried DLing your linked usbstor.inf file, but the link goes to a page of text. Not a downloadable file.
I went to the Device Manager, check the USB Controller. Seleceted the path to the usbstor.inf driver, hit install. One thing I did notice is when I chose the path to the usbstor driver. The Add Hardware Wizard says that a better driver already exsists.
Any other suggestions?

Nano 7th gen USB port broken - device not recognized message

Ipod Nano received for Christmas. Worked fine. Plugged into charge. Tried it today and won't power up, when I plug into the PC, I get a message that the device not recognized. The port doesn't appear to be working. What do I do?

This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack

Zen Extra "USB Device Not Recognized" ??? HEL

Hi all,
I had a MPIO 20 gb MP3 player wich was stolen. No biggy, I took advantage of it and upgraded to a Nomad Jukebox Zen Extra 30gb. It look and feel nice and the navigation seems really easy. Where it gets more difficult is the "simple" pluging in!!! No matter wich USB port I use on my PC, I always get the "USB Device Not Recognized" message. Front port, motherboard port nor soundcard port (Audigy2) dont work.
Any advice, I really need help here!
Thx for your time,
Jacq
Montreal, Canada.

I just bought a Zen Micro and had the same problem, the issue is with the USB cable. I had an extra cable from my digital camera and using it, the Zen Micro was recognized immediately. I've seen the issue posted here by other people too. You could try to return the player and chance getting another one with the same problem. If I didn't have a spare one, I would have just picked up a new one up at Radio Shack or Best Buy...
Message Edited by rwilkins08 on 2-24-2004 0:07 AM

My 6th generation nano isn't recognized by my computer. When I plug it in an error message pops up, which says "USB Device Not Recognized". Does anyone know how to start trouble shooting this. I updated both windows and iTunes.

My 6th generation nano isn't recognized by my computer. When I plug it in an error message pops up, which says "USB Device Not Recognized". Does anyone know how to start trouble shooting this? I updated both windows and iTunes.

Work through all the suggestions in this Apple support document first.
iPod: Does not appear in Windows or iTunes and Device Manager is empty
B-rock

TS1369 Hello! I have an Ipod Shuffle 2nd Generation and it is not recognized by my Windows 8 based laptop. An error message of 'USB device not recognized' is shown. I have the latest ITunes version installed, and tested the dock in other pc's.

Hello!
I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
I could really use some help solving this.
I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
Help a brother out, will you???

Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
It was for an IPOD so you can see those details in the link.
Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
- Turn off computer.
- Plug Shuffle into usb.
- Then you must reset your shuffle
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
- Start computer and it should install the usb driver for the ipod automatically.
- Your i pod will say do not unplug so don't. then open itunes and it will be there.
I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
Just remember to not only eject ipod from itunes but stop usb.
Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
Stop it and select "apple ipod".

My computer no longer recognizes my 7th Gen iPod Nano. "USB Device not recognized." What can I do to fix this?

Hi!
So here's what happened: My nano has been working just fine. I plugged it in this morning to my computer, and it automatically turned on, but instead of charging, it went to play music. I turned it off. However, it did not switch to charging mode. So I unplugged it, and then I plugged it back in. "USB Device not recognized." My iPod won't turn on anymore, and my computer simply does not recognize the nano.
It may have gotten slightly damp yesterday as it rained a bit when I was walking home (though I kept it covered). When I got home, it proceeded to work for another two hours after that--then I turned it off. And this morning? It doesn't work, as described above.

Try cleaning the connector on the bottom of the phone. Use a magnifying glass to see what is stuck inside, a dry toothbrush and/or wood or plastic toothpicks (nothing metal). If that doesn't resolve the problem your phone is broken.

My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing called apple they did not know any help out there TX

My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing i did not install any software before this happend i called apple they did not know, any help out there TX

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

I have an Iphone 5S and used to sync it to my computer in the past without any problem, but now I can't and appears the message "usb device not recognized", and the cable is good and so the USB port. Do you have any idea what's the problem?

I have an Iphone 5S and used to sync it to my computer in the past without any problem, but now I can't, and appears the message "usb device not recognized", and the cable is good and so the USB port. Do you have any idea what's the problem?

Try leaving it plugged in and then restart the computer.
If you are on Windows this link may help but it is a bit old.
http://www.technologynext.org/error-usb-device-not-recognized-how-to-fix/

I'm getting a message "USB Device Not Recognized" when I try to sync my iPad. What should I do?

I'm getting a message "USB Device Not Recognized" when I try to sync my iPad. What do I do?

Is the iPod Touch specifically stated as being compatible? Have you tried to perfrom a hard reset of the iPod with it still connected? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
B-rock

Vista message appears - USB Device not recognized

Hi,
I have been getting the error messages "USB device not recognized" from Windows Vista.
It keeps on repeating itself sporadically.
The problem is that I do not have any USB device attach or plug to my computer.
It happens to sometimes plugged my USB Flash key device to drop some documents on my hard drive but I immediately unplugged the device after the task is done.
I used to have a Lexmark 1290 printer plug to my computer but since it was not working fine on Vista I have decided to unplug it and delete the peripheral in my printer manager.
I have installed the latest Windows Vista Update, BIOS update, and all possible drivers but I still having the messages.
Does anyone have a idea of what could be my problem?
Thanks

hi aladino00,
try this:
- connect all of your usb-devices to the notebook (printer, usb-storage)
- use this devices once (print and copy some files)
- then use the "safe remove of hardware" in your system tray and use the dialog to remove the usb-devices
restart notebook (cold reboot) and test it...
maybe there is a registry key been written that causes this behaviour...
therefor the described routine should eliminate it and make your notebook akt correctly again...

2G Nano-USB Device Not Recognized message

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