2G Touch: Music is far too loud. Volume controls don't work.

My Touch is very new and it looks like there is stuff I don't understand yet.
When I play my music, any track, it's way too loud and is injurious to hearing.
I have slid the volume slider all the way to the left. No result. The slider does nothing.
I have used the volume buttons on the left of the Touch. No effect. Way too loud.
I have used the Volume Limiter in Settings>Music. It's all the way to the left. No effect.
Clearly the Touch must not be used to listen to music until I get my volume control working.
"Reset all settings" has no effect on the volume problem.
Any Suggestions?

OMG! Found it. Very unintuitive.
The Touch volume controls do not work if the 'Pod is sat in the Apple Universal Cradle. I was using the cradle without the USB cable.
That makes little sense to me.

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