2nd g. shuffle - move order of songs on the shuffle after syncing.

I used to be able to change the order by just moving songs up or down. i can no longer do so. also, when i copy playlists across they come across alphabetically rather than in the order of the playlist. I have tried using "sync" and also "manually mangae" songs - and both seem to have the same problem. The songs copy across in alphabetical order rather than by the NUMBER order I have in the playlist and I am unable to change the order by dragging songs up or down once they are on my shuffle. very frustrating as i cannot effectively create a playlist. thanks in advance for any help.

Since you are putting playlists on the shuffle, it must be 3rd or 4th gen, is that correct?  It also sounds like you have the iPod set to Manually manage music (not automatic syncing), is that correct?
When you select the shuffle in the iTunes sidebar, under DEVICES, you can drop down the content categories indented under the shuffle.  If you select Music there, I don't think you can change the song order in the list to the right, except by sorting it using one of the column headings.  But, if you select a specific playlist there, you should be able to change the order of the songs on the list to the right.
Also, in a playlist, make sure you have the left-most column heading (the one with the sequential numbers below) selected as the sort order.  If another column, such as Name, is select, it sorts by that column and you can't move the songs around on the list.
Edit:  I see that the title of this topic says 2nd gen.  Sorry about that...  I'll leave the above as is for anyone else reading, and in case your shuffle happens to be 3rd or 4th gen.
With a 2nd (and 1st) gen shuffle, the shuffle itself acts like a playlist.  So when you have the shuffle selected in the iTunes sidebar, on the Contents tab to the right, where the list of songs is shown, make sure the left-most column heading is selected (as I noted above for playlists in general).  If another column, such as Name, is select, it sorts by that column and you can't move the songs around on the list.

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