2nd gen Apple TV sync issues

Just wondering if anyone one else is seeing this problem and if they know of any fixes/workarounds. I have several movie files that have some corrupt frames. If I play them back with my 1st generation apple tv or iTunes they play with no problems, it just plays through the corrupt frames. When I play the same movie with the 2nd gen apple tv when it gets to the corrupt frames the video stops and the audio keeps going. Sometimes if I hit pause then play it will work and start playing OK. Sometimes I have to fast forward a bit. After doing this a few times the movie will finally jump back several chapters.
Also is apple looking into a fix for this problem?
TIA for any help.

Welcome to the Apple Community.
If the movie file is corrupt, almost anything might happen in some circumstances. I wouldn't have thought you can expect Apple to resolve an issue that is caused by a corrupt video file.

Similar Messages

1st Gen Apple TV Sync issues.

Hello,
I had my atv syncing with my mac over wifi. Suddenly it stopped, i have made no changes other than usual system updates. My mac is connected via ethernet and airport. If I go into my system setting on the mac and disable the ethernet port the ATV will sync over wifi, however if i leave both connections open on my mac, the atv wont appear. I never had this problem before. Any idea's ??
Thanks.
rany

Did you update to the new iOS for ATV? I would recommend try leaving one of the connections off...... either ethernet or WiFi as there isn't any reason to have both to your apple TV.. I just upgraded to ATV@. It will not recognize connection if both ethernet and WiFi are simultaneously connected under ATV iOS 4.1 I had not difficulties syncing my 1st Gen ATV via WiFi or internet use. Hope this helps......... I think you actually solved your own problem if I understood it.

Remote issues with 2nd gen Apple TV. (locking up)

When using 2nd gen Apple TV with provided remote, I can only scroll through items or use on-screen keyboard for a few moments at a time, and then the remote seems to lock up. After a few seconds, I can move around again, but the cycle continues.
I can type a few words with on-screen keyboard or scroll through a handful of items at a time before the remote seems to lock up and not allow me to move around.

Try holding down menu and the left arrow for 6 seconds
http://support.apple.com/kb/HT3176?viewlocale=en_US&locale=en_US

Airplay and home sharing does not work with my 2nd gen apple tv

though my 2nd gen apple tv with version 7 and my iphone 4s with ios 8.0.2 are connected to the same wifi network, airplay and home sharing doesnt show up in my itunes nor in my phone! what should i do?

Hello there, Ashwin.
The following Knowledge Base articles offers up some great steps for troubleshooting issues with both AirPlay and Home Sharing, respectively:
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch
http://support.apple.com/kb/ts4215
and
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

2nd gen apple tv not streaming after last software update

I have 2 2nd gen apple tvs. I updated the software to 5.0 on one but not the other. The updated apple tv is having streaming issues with my purchased content. Netflix will stream but not my purchased tv shows or movies. Anyone else having this issue? I tried a reset but that didn't work. And my other apple tv which i didnt update is working fine. Any advice would be appreciated. Thanks!

Damian,
Thank you for taking the time to respond and no chance I thought that was rude. Unfortunately I had already reset and rebooted prior to posting. Also I have another 2nd gen apple tv and I stream netflix all the time as well as amazon prime and am not having issues so it's not my connection. The only difference between my two apple tvs is that I upgraded the software on one (which now isn't working right) and not the other which is still functioning well! So I am curious if anyone else has experienced this and has a solution.
Thanks again for your ideas and if anything else occurs to you, ping me!

2nd Gen Apple TV & Network Storage

Hello,
I have been searching the forums and couldn't find anything that was related to my question, but I apologize if this question has been asked and answered many times before.
My question is that I currently own a 2nd gen Apple TV and a entry model mid 2010 iMac 21.5". I live in Canada and our only option is to purchase TV episodes instead of renting which is perfectly fine, however I am running into a concern of filling up my HDD with season after season of my favorite TV shows. I was looking at buying a 'Western Digital MyBook World Edition II 2TB Network Storage Drive' to place on my network that is strictly for all my digital media from iTunes. I was wondering if iTunes on my iMac will be able to detect and play media as if it was still directly on my iMacs HDD, and if so will I be able to stream all my media to my Apple TV like I currently am able to. Will that work? If not what other solutions can I look at for storing my media and having it accessible for my Apple TV without having to load up my iMac HDD?
I also already have a Time Capsule for my network but I want to dedicate the storage of that drive to personal and business documents and not all this media.
Thanks for any answers and help!

Kaldra wrote:
So I can designate the Network Drive as the storage base for all my files on iTunes, but my iTunes on my iMac will still detect and play the media as if it were still on my HDD.
yes
If that is the case then will my Apple TV still detect my computer and its iTunes and allow me to stream the files in the same manor?
yes, however bear in mind that by having your media stored on a NAS, you are effectively doubling the amount of network data when playing content on the appletv.
your new setup would essentially be -
NAS > router > itunes > router > appletv.
currently it is -
itunes > router > appletv
if you have a robust network you shouldn't see any difference, however if your network isn't the best (especially WIFI) then you could start to see issue when streaming.

Ipod touch Why won't my 2nd gen ipod touch sync with ical

Rather recently my ipod touch (2nd gen) won't sync with the ical. The only information that shows up is birthdays. None of my appointments past or future are syncing. What is happening?
I have tried to 1. select individual calendars and 2. tried to select "all" and even 3. tried the one time replace all calendar options. No go. I can't get events to show up other than birthdays.
I only sync with the USB port to my macbook pro
Very strange.

In fact I had only the birthday calendar turned on. I was unaware that could be done. Now that I have all showing it works just fine. Thanks!

I have an ipod 2nd gen that was synced to a computer that i no longer have access to..now when i plug it in to my current computer itunes wants to delete all my songs!!!!!

I have a ipod 2nd gen that was synced to a computer that i no longer have access to...now when i plug it in to my new computer it shows the ipod but wants to erase all my music on the ipod in order to use itunes!!!

I think that's the way it's supposed to work. When you connect to a computer that has iTunes, but is different from the computer you are normally synced to, you are asked if you want to sync to the current computer. If you say yes, it will replace the content of your iPod with what is designated to sync in the iTunes. If you say no, it will leave your content alone, but you won't be able to load any new songs, but you can still use it in disk mode as a storage device.
The exception is that you can transfer your iTunes store purchases to the new computer from the iPod, but I haven't done that myself. I'm not sure, but I don't think you can transfer non-store tracks, like those you burn from your own CDs. You have to copy those manually and then sync them onto the iPod.
Anyway, that's how it works with a 6th gen and the latest iTunes. Not sure if there is a limitation with 2nd gen.

How can i wirelessly mirror my macbook pro display to my 2nd gen apple tv?

Hello,
I have a new macbook pro 13" and a 2nd Gen Apple TV. I was wondering if there is an app or a way to wirelessly mirror my macbook pro display to theapple TV without using any HDMI cables/adapters? Is this something thatcan be done in OSX Lion via Airplay? I cant find anything about it so iam assuming not but it seems like its something that could easily be done.
Thanks!

AirParrot.app
www.airparrot.com

2nd gen Apple TV frozen on date setting so I am trying to restore on the computer.

2nd gen Apple TV frozen on date setting so I am trying to restore on the computer. I have it plugged in but nothing is coming up in itunes. What am I missing?

Hello Randlebo,
Thank you for using Apple Support Communities.
For more information, take a look at:
Apple TV: Unable to restore using iTunes
http://support.apple.com/kb/TS5231
Have a nice day,
Mario

I have a 2010 MBP and a 2nd gen apple TV. How do I get them to mirror with Mavericks is possible at all?

I have a 2010 MacBook Pro and what I think is the 2nd Gen Apple TV( its the black one that does 720 not 1080p). I have recently installed Mavericks on my MBP, but I do not see the morrior option or any airplay option at all.
Is this a limitation on my MBP due to age, is it the Apple TV, or am I just missing something do stupidly obvious I will be embarassed?
Thank you for your time.

Hello there, LordPancake.
The following Knowledge Base article provide some great steps for troubleshooting AirPlay and AirPlay Mirroring:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

2nd. gen Apple TV not connecting to wi-fi network

Our 2nd. gen Apple TV has been working fine for years but suddenly (I suspect since the upgrade to software v. 6) it has trouble connecting to our wi-fi network, Whenever I turn it on, it says that "Apple TV can't connect to the network," even though when I look at the network settings, it shows the network and full signal strength. All of our other wireless devices work just fine with the network. Restarting it doesn't solve the problem, nor does uplugging it, or resetting it. The only thing that works is to reset the router (we use Time Capsule). Once we do that, everything works fine again. But then the next time we use it, it displays the same message when I turn it on and I have to go through the same steps all over. I don't really want to have to reset the router every time I want to use Apple TV.
I am running 6.0.1 on Apple TV and have the latest update on Time Capsule. Any ideas on what the problem might be and how I might fix it?

My problem solved itself. I think the problem was a conflict between my Apple TV and a printer on my network. For a completely unrelated reason, I had to remove the printer off the network. Once it was gone, Apple TV has been working fine. So, you may want to try removing other things from your network and see if that solves the problem. It was just a fluke that I figured it out.

CAN'T ACCESS MY MUSIC ON I CLOUD THOUGH I HAVE I TUNES MATCH ON MY 2ND GEN APPLE TV I HAVE UPGRADED THE SOFTWARE ALSO

Cannot access my music on i cloud through my 2nd gen Apple TV, though i have upgraded the latest software n subscribed for i tunes match

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Sign out and back in to your iTunes Store account.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore)

Use 2nd gen apple tv and remote control app on iphones and ipad. We can control some functions on the apple tv but unable to purchase, access such controls as reset, restart, turn off home sharing, etc. Home sharing stuck on old apple ID. Please help.

Use 2nd gen apple tv and remote control app on iphones and ipad. We can control some functions on the apple tv but unable to purchase, access such controls as reset, restart, turn off home sharing, etc. Home sharing stuck on old apple ID. Please help.

That is why I said to restore via iTunes, did you check the link?
This will put it back to factory settings and you can set it up with the new ID once you reconnect with your HDTV. This is not done via ethernet, as per the link you need to connect to the computer via micro usb. You cannot bypass home sharing.
FYI: An Apple ID cannot be deleted so the old one would still exist (even if you no longer use the email account it is associated with).

HT202157 I updated my 2nd gen apple tv and after completing the downloading and installing the software I got an itunes picture that means i have to connect it to iTunes,, can i skip this ? coz i don't have the mini usb cable

I updated my 2nd gen apple tv and after completing the downloading and installing the software I got an itunes picture that means i have to connect it to iTunes,, can i skip this ? coz i don't have the mini usb cable

No, if you have that picture it means the update went wrong and you need to restore via iTunes.
AC

2nd gen Apple TV sync issues

Similar Messages

Maybe you are looking for