2nd gen ipod not recognized in windows xp or itunes

I have been working on this for 2 weeks. I have loaded the latest usb drivers/chipsets. Have followed every suggestion on apple website. Obviously lots of people have this problem. When my shuffle is plugged in the computer sees it as new hardware and trys to load a driver which of course there is not one. The hardware "fails to install" and windows can't see it. itunes diagnostics sees all the controllers but no ipod connected. I am about to return the shuffle as I cannot use it. There is nothing wrong with my usb ports my ipod nano works just fine as do all my other devices (camera, printers, mouse, etc.)
Has anyone solved this?

there is no drive letter assigned. ALL that the computer does is when the ipod is plugged in it says "new hardware found" and the word ipod appears in the system tray. Then immediately the Found new harware Wizard starts up. it says, "This wizard helps you install software for: ipod. So I am interpreting that the usb port is working and the driver for the port is reading the device. However, since there is no disk or software to install, eventuall a Found new hardware bubble reappears saying you a problem was encountered and the hardware was not properly installed. I don't get any farther than that. The device is NEVER listed in My Computer. As indicated before, there is an entry in device manager showing the ipod under other devices with the yellow exclamation point and the detail showing a Code 1 - no driver.

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HT1923 6th Gen IPOD not recognized by Windows 7 or Itunes

Hello,
Hi, I have a 6th Generation 8 GB IPOD which is not recognized by either Windows 7 Professional or ITunes. I tried all the steps mentioned in IPOD support. However the problem still persists. Need your assistance.
Thanks

What displays on the iPods screen when you have it connected? I assume you have tried another known working USB cable?
Is iTunes up do date on your PC (currently at 10.7)?
Have you tried connecting to another PC or Mac?
B-rock

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

5th gen ipod not recognized by windows, but old ipod min works fine.

my new ipod is not recognized by windows at all. my old ipod mini works fine. i even uninstalled everything and tried reinstalling the new ipod. after that didnt work, i plugged in my mini, and it reinstalled perfectly.
I also plugged my new 5th gen into another computer with itunes and it recognized it perfectly.
is there some sort of software conflict between the mini and other ipods? this is driving me insane.

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

2nd gen iPod not visible on Desktop or in iTunes

I have a 40GB 2nd gen iPod that works fine and until recently always appeared on the Desktop and in iTunes whenever connected. Haven't had any problems with the iPod or iTunes. Now it is not visible at all but it does still recharge.
It's connected with FireWire 400 but it doesn't show up in System Profiler or Disk Utility.
I've reset it. I've forced Disk Mode. Nothing works.
Another thing... I have my whole music collection stored on an external LaCie drive and connected to the laptop with FireWire 800. iTunes works fine, though, whenever I connect the iPod to the laptop, iTunes stops playing (the spinning colorwheel appears) and as soon as I disconnect the iPod, I hear the external drive kick in and iTunes resumes playing.
Please help! Thank you.

Thank you for your reply, socrates.
I always connect the iPod into my Powerbook via FireWire 400 and the external LaCie is connected to the laptop via FireWire 800. So, there is no daisy-chain setup.
Actually, I've just realized that my iPod is 3rd generation not 2nd. When I looked at the "Settings" on the iPod it says Version: 2.3 so I thought that meant 2nd generation but just discovered otherwise. Is there any way that I can change the title of the thread?
And any more advice would be much appreciated. Thanks.

Ipod not recognized by windows xp or itunes

this is erratic. sometimes it recognizes it, but most of the time not. i have restored the ipod and updated the software. still nothing.
ipod is fourth gen/click wheel. used to be used on mac.
Help please.
Thanks.

Do either of these help?
iPod missing in "My Computer" or in iTunes for Windows
iPod shows up in Windows but not in iTunes
Is the software up to date?
iTunes
iPod Updater
Updating iPod's Software
Also, if you have a 4G iPod, why post in the iPod nano forums?
btabz

Ipod not recognized my Windows vista or itunes

I have an older click wheel ipod (2004) and I recently got a new computer with vista. Since then I have not been able to sync my ipod because it does not register as being connected. All of the songs I had on it worked just fine through the head phones and the dock, and so in my desperation (following the 5 Rs) I tried to restore it. I synced my ipod with a mac and it restored just fine, then I synced it with my pc and it actually recognized it?!! I went through the restore, and that worked, but I could not transfer songs to it. I just went from having a mostly working ipod, to one that seems to work with no songs on it. Arrgh. Any suggestions?
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Do either of these help?
iPod missing in "My Computer" or in iTunes for Windows
iPod shows up in Windows but not in iTunes
Is the software up to date?
iTunes
iPod Updater
Updating iPod's Software
Also, if you have a 4G iPod, why post in the iPod nano forums?
btabz

5th Gen IPod not recognized by Windows

My problem seems a bit similar to others but just not quite enough that I have to ask this. Sorry for the long post in advance.
I sync'd my Ipod about ohhh a month ago and last charged it using my laptop (which doesn't have itunes installed on it). My Ipod was already set up to be a hard drive via the Itunes tools.
Now, the problem is, is when I plug in my IPod to known good USB ports nothing at all happens. I have tried this so far:
Reset my Ipod.
Try another Cable. Another USB cable will not work but I can interestingly enough charge my Ipod with a car adapter I bought.
Tried two very different PC's. One a laptop (HP) the other a home built pc.
I checked my services.msc like some have suggested. Both Plug and pray and Terminal services are on.
Only thing that I have installed recently between not working on this computer and working was Sims 2 Pets. The laptop has had no new software installed and still doesn't not see any device plugged into it.
Did not update my Itunes until after the problem happened.
So, I can charge and still listen to what I have on my ipod currently but never sync again. There some kind of limit to times you can plug your Ipod in or something?
If anyone could help me on this I would be very greatful. I am planning on taking my ipod into an Apple store and see if they can do anything. At the moment I am angry and just want to go exchange the darn thing again.

I went to the Apple store in my town today and had them test out my iPod on a mac there. No avail. Even the mac wouldn't recognize my iPod. He even forced it into Disk mode there and it still didn't work. The sales man suggested I contact apple care and get it replaced.
Just as a note to what all I have tried since my last post, i tried another computer that did not have any of the current Windows updates (note: all systems I tested this on was WinXP) and that system didn't recognize it either. Nothing! it is as if Windows just ignores that anything is in the port... very fustrating.
So I am going to try and get a replacement. I let you know if this solved my problem.

2nd Gen iPod not recognized by iTunes

Up until yesterday, when I plug my iPod in to its USB plug on the PC, iTunes would open and I can see my iPod - all of a sudden, when I plug it into the USB, it starts charging (like it should), but iTunes doesn't open and I if I open it manually, it doesn't see that my iPod is plugged in - anyone know what the deal is???

I am having the same problem and I can't get any help from IPOD support!!! Please let me know if you find out anything

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iPod shuffle 2nd Gen is not recognized on PC, but other shuffles are. Software is updated. Is this the end of the road for this particular shuffle?

Hi envisionquest,
I'm sorry to hear you are having issues with your iPod. If your 2nd Gen iPod shuffle isn't being recognized by iTunes (but other are), you may find the troubleshooting steps outlined in the following Troubleshooting Assistant helpful:
Apple - Support - iPod - iPod shuffle (2nd generation) Troubleshooting
Regards,
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Ipod not recognized by windows, itunes, and will not charge with pc.

yesterday, when i went to sync some new music onto my 1gen nano, it did not work (duh). i plugged it in 3 times:
-1st, it displayed the "do not connect screen" for one second, and itunes flashed the screen it shows when your ipod is connected, but then the ipod disconnected itself after that one second.
-2nd, windows gave me a message saying the hardware could not be recognized.
-3rd, nothing at all happened, as has been happening each time i try to plug it in since then.
i've done the 5 R's .. and i've tried all the suggestions shown on posts that sound like mine, including these: Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.
my ipod will charge when plugged into a wall charger, and it plays normally. also, my brother's ipod (2nd gen nano) is recognized by windows/itunes.

Hello
I have been having nearly the same problem as Crashcup for the past month. Differences being I am operating with Windows Vista and my iPod is a 160GB Classic. I have gone through all the steps in the troubleshooting documents to no result. I attach my iPod and it is not recognized by Windows, iTunes or even in Device Manager. Not even as an "Unknown Device".
I know there is nothing wrong with the USB ports as two different external hard drives and a video game controller work perfectly fine through them. Same goes with the iPod itself; it continues to play and function normally, and is recognized by a charging device completely separate from my laptop. Just when attached to the computer there is no sign of it.
I am very frustrated that there is no further instruction with regard to what to do with an iPod Classic (as referred to by Crashcup: "...it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC????)
Any help would be much appreciated.l=

My 2nd gen IPOD touch will no longer sync with itunes.

My 2nd gen IPOD touch will no longer sync with itunes. it tells me it cannot read the contents of the ipod then it says the ipod software server cannot be contacted. Any suggestions?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Then try restoring again.

How to reformat Ipod Nano 5th gen when not recognized by Windows or iTunes?

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Hello there, HateKnuckle.
The following Knowledge Base article offers a pretty thorough step-by-step for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

2nd generation Ipod not recognized by macbook

Hello,
I have a mac formated 2nd gen ipod and plugged it into my macbook but it does not recognize it. On the other hand, it still charges, I cannot see the ipod nor in the finder nor in itunes.
On the other hand, when I plugged it into my windows desktop computer, it recognized it, and so I reformated it to a windows format to see if that would change anything.
No change...
Any help is appreciated!!

Have you tried another regular FireWire cable? The cable connector has six pins (two are for power) so it is possible for it to charge, yet not be able to connect for data.
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I don't know if it was in the FAQ you referred to, but did you try putting it into Disk Mode before connecting it to the Mac?
http://support.apple.com/kb/HT1363

2nd gen ipod not recognized in windows xp or itunes

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