2nd gen ipod touch freezes at connect to itunes screen

I finished downloading my installation file for the OS4.1 update but when it came to the actual updating, itunes said that my ipod had an error and could not update successfully
after that my screen for the ipod just froze at the picture which shows the usb connection to itunes.even after restarting both my computer and my ipod the ipod was still stuck at the connect to itunes screen. Anyone experienced a similar thing and knows how to solve it?

Try placing the iPod in recovery mode
http://support.apple.com/kb/ht1808
and restoring it via iTunes.

Similar Messages

  • Just restored 2nd gen ipod touch music won't play and screen freezes

    I don't know if anyone can help, but i had a secound hand 2nd gen ipod for xmas, i restored and updated it on the computer and i was working fine, then over ther weekend it started to freeze so i striped again back to factory setting now it will down load stuff but won't play games ( it freezes) and when i put music on there is know sound. i have tried it on a nother computer and i have scaned for a virus. please can anyone help?

    Try to set it up as new device without using the latest backup, explained here:
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    Has the device been jailbroken by the former owner? If yes, your problems could be a result of that:
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

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    I have an iPod Touch 8GB 2nd gen and it's only showing connect to iTunes screen and not letting me past that as I have a password - Already reset and it just loops back to the same screen with the same problem.
    Any idea what I can do to fix this?

    you can connect the iPod to iTunes in recovery mode:
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    Hello all,
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    Yeah this doesn't help. I resolved the keychain issue, didn't help. I know those ports aren't blocked, and the device can't be troubleshot because the only thing it will do is tell me to plug it into itunes.

  • IPod Touch frozen on Connect to iTunes Screen and cannot be restarted

    My iPod Touch is frozen on the connecting to iTunes screen (The one with a usb plug pointing to iTunes logo) even when I plug it into my computer. Windows do give sound when I plugin, but it was not the successful connected sound but repeating the first note for three times =_=" iPod then appears the connect to iTunes logo, but it just stuck there. I hold the sleep/wake button for 5 seconds, it goes black directly, and windows would give unplug sound alert. But the iPod actually gives the white apple logo immediately without me pressing any button and goes back to the connect to iTunes logo. AGAIN. And computer gives ridiculous plugin alert then everything just go round and round and round.
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    Sorry to hear that you're still having a problem. The only other help I could find is at http://www.everymac.com/systems/apple/consumerelectronics/ipodfaq/ipod-how-to-restart-frozen-begin-troubleshooting.html
    Hope that helps.

  • IPod Touch stuck on "Connect to iTunes" screen after attempting to install iOS6

    Like the title says, I attempted to update my iOS on my 4th generation ipod touch. Not only did the update not install due to some unknown error, my ipod has been stuck at the dreaded "Connect to iTunes" screen. It isn't being recognized by Windows 7 when I plug it in, either. I've gone through the apple pages and followed their trouble shooting guide, and still nada. I've reinstalled iTunes, restarted my computer, done the sleep/wake and home button tricks, updated the drivers, uninstalled/reinstalled the drivers, used 3 different cords to connect my ipod to my PC, let it die then try to connect it; you name it. Does anyone else have advice on how to fix this? It's only a month old, and this is really frustrating.

    To try recovery mode try using this program instead of the buttons.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

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    My son's 64 iPod Touch is stuck on the connect to iTunes screen.  We plugged it into the computer and followed the steps with the Home button explained in previous threads, but we can't even get into iTunes to launch recovery and restore.  It keeps saying the iPod is locked and that a passcode is required.  We know the passcode, but there is no place we can see where to enter it.  The computer should recognize the device too, since it's the same computer the iPod was synced to before, but it is still asking for a passcode.  The iPod is only 18 months old and has never been tampered with, all by the book.   So how do we get past this problem and into recovery and restore?  Apple website says they want $219 just to look at a device!  I already spent $500 to buy it, so hundreds more to make it work properly is not an option.  Help!

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  • 2nd Generation iPod Touch stuck in "Connect to iTunes" mode

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    My niece will be heartbroken if the all her photos are lost.....

    Now that's a heck of a glitch.  She's been using it for three years.
    The battery was fully charged and after taking several pictures, that's what came up.
    Not sure how many pics are still in iCloud.
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  • My 2nd gen iPod Touch won't sync with itunes

    windows recognizes it- but itunes says "unknown error (0xE8000065)" everytime it's plugged into the USB. I seriously can't figure this one out. 
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  • 2nd Gen iPod Touch intermittent shut off and/or screen shots, blinking +

    Hi - concerned, not very technical mom here, trying to help out my son. His iPod touch shuts off, goes to the front screen, takes screen shots, sometimes the touch works and sometimes it doesn't, it blinks, I am not sure what to do. Any and all very specific (remember not real techy mom here) suggestions would be appreciated. Thank you so much in advance.
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  • IPod touch stuck on connect to iTunes screen

    I was away from my computer, but I assume something happened during an update that started before I left it. My iTunes stopped functioning and wouldn't even reopen after I closed it. I reinstalled all Apple products on my computer, and iTunes is now working fine. My iPod is still stuck on the screen though. A person could normally just restore their iPod, but my iPod is no longer being recognized by iTunes (or Windows for that matter) since the update went bad. I've tried two different cables and holding the power and home buttons. Apple Mobile Device is installed, and I tried restarting it using the directions here: http://support.apple.com/kb/TS1538
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    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer     

  • 2nd Gen iPod touch 16GB  iTunes ??

    ?? When my 2nd Gen iPod touch 16GB is in the iTunes store, it no longer allows me the option to purchase an entire album (only single songs) nor am I able to tap on the review. Any info or suggs would be greatly appretiated.

    Other users have posted the same issue.  I have not yet seen a solution.

  • I currently have an iPhone 4s, ipad2 and 2nd gen iPod touch connected to a dock. Can I control the iPod using my phone or iPad if I have iTunes open on laptop?

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    The Tango app might be of some help with that:
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  • 2nd Gen iPod Touch connect to new Accessories

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    The iPhone comes with a one-year warranty at no cost. Anythime before that warranty is expired you can purchace an additional one year of coverage.
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  • 2nd Gen iPod Touch Doesn't Charge at all

    2nd Gen iPod Touch Doesn't Charge at all, not on pc or mac or wall or anywhere. I need the information on it, last time it was backed up was 2 years ago,cracked glass and bad headphone jack. can Apple help me get my info out of it? it is out of warranty, can i pay to have it fully recovered as if it never died?

    Try connecting it for a charging source for 24 hours.
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    - Make an appointment at the Genus Bar of an Apple store. They may or may not be able to get info from the iPod. It depends upon what is wrong
    Apple Retail Store - Genius Bar

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