2nd gen ipod touch not working

this morning i go to my ipod touch i slide the lock key and it works when i get to the code i cant punch any thing in.
i click the top button to make it sleep again
try to slide it again and nothing works
i clicked the top home key again to hold it down to shut it the slide to powr off came up and now i cant touch that or anything on my ipod
i tried to restore it didnt work
nothing is working
but somehow it is still being charged
i dont know what is wrong with it.
help?!

howcome my itouch wont connect and be detected by my xbox, but the ipod nano will?
Because the iPod touch does not have a "disk mode" and the iPod nano does, which is how the XBox is able to "see" it.
is there any sort of update for the xbox or ipod that will allow it to work with the xbox?
No.

Similar Messages

Help! 2nd gen ipod touch not recognized by itunes

i bought a new ipod touch 2nd gen and when i plugged it in my pc itunes 8 could not recognize ipod. it says "The software required for iPod touch is not installed. Run the iTunes installer to remove iTunes, and then install iTunes again". i followed the instruction to remove itunes and reinstall again but still itunes could not recognize ipod. what will i do? pls help me

I have same problem, same iPod and same computer. Help?
Here is my topic

2nd gen ipod will not work or neither of 2 computers will recognize it

My Daughters nano 2nd gen just stopped working, it will not do anything, "froze" up solid as she says.
I have gone through the "5Rs" but nothing will make the ipod show any life and nothing seems able to make the computer see the ipod. I can't do the "restore" option because the computer needs to acknowledge the ipod to complete that step.
I have 2 computers and neither computer recognizes the ipod at all. i have read all the troubleshooting tips, all the tips in the discussions any other suggestions, we are 4 hours away from an "Apple Store"
I am really new to this iPod world, and it appears there is nothing to friendly about it when it comes to this,

I am also having a similar problem when i try to connect my ipod it comes up with the error message "the software required for communicating with the ipod is not installed correctly. please reinstall itunes to install the ipods software."
i ran itunes diagnostics and it said that itunes helper is not running.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
EMACHINES E4028
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 65B56A93FAD8B1F6
Current user is an administrator.
The current local date and time is 2008-08-17 17:42:38.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 7.7.1.11 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 2.1.29.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
I have uninstalled and reinstalled itunes many times doing the full uninstall as outlined on the support page. I have also tried installing an older version of itunes but this did not work either. I checked msconfig and ituneshelper.exe is selected to load at startup but when i check task manager it is not there.
Is there any way to fix this problem. I have been trying for two whole days to sort this. I have tried the ipod on other computers and it works fine so i am certain there is nothing wrong with the ipod.

1st Gen iPod touch not working correctly?

I have a 1st generation 8GB iPod Touch. It's not working correctly.
My biggest problem is that, unexplaiably, certain areas of the screen don't seem to register touch anymore. There is a sort of "L" shape on the left and bottom edges of the screen that won't register touch, making it impossible to move applications to the previous page on the home screen and making it hard to use the keyboard/buttons while in portrait mode. It's extremely frustrating to try to change the volume while playing a song, as I now have to either put the iPod in sleep mode then double tap the home button or flip it to cover flow and double tap the home button to do it.
http://i38.photobucket.com/albums/e140/Vipershark/IMG_0001.png
(Highlight the image to see it better.)
This is a screenshot of the working/non-working areas that I made using the Whiteboard application. The white area that you see (excluding the little half circles of black which are extended brush strokes and not actually working areas) is the area that doesn't work. I can't seem to figure out why it happened, as I've never dropped or otherwise damaged it. It just happened one day, and I don't know why.
But I can't fix it. I've tried everything. Upgrading (I'm now running iPhone OS 3.0 which still didn't fix the problem.) didn't work, restoring didn't work, deleting everything and restoring from factory settings didn't work.
I'm also having a few other problems as well, though they're not as bad. My home button seems to stop working sometimes and sometimes the entire screen witll stop registering touch until I put the iPod to sleep and turn it back on. It also seems to go a lot slower than usual.
My iPod is less than a year old. Can you help?

Vipershark,
I had a very similar problem this past weekend with my 1G 8GB iPod touch. But with me, just the left side of the screen wasn't registering my touch. I could still access the bottom section, which you cannot.
The good news for me is that I fixed it and I hope it works for you as well. What fixed it for me was resetting all my settings. To do this, go to the settings icon, then click on general, and then on the very bottom is reset. Choose "reset all settings."
Apparently this is different than a restore through iTunes, which you tried. I also tried that earlier and it did not help.
Of course, the reset solution I used relies on you being able to access all of the correct buttons, so I hope you can!
Please let us know if this works for you. If not, since it is less than a year old, it is still under warranty. Contact Apple and see what they can do.

2nd generation iPod touch not working with docking station. Any solutions?

I've recently purchased a Philips micro music system (DCB2020) and whenever I put the iPod on the dock, it makes the connection sound but won't play music when I select the dock function. I've tried an iPod nano and that works so I don't think it's a problem with the docking station. My iPod touch is 2nd generation and has 4.2.1 software update. Does anyone have any idea how I could make the iPod compatible with the docking station?

OK, Then sometmes this works:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store and bring the dock.
Apple Retail Store - Genius Bar

2nd gen Ipod Touch not responding

My mother has had this Ipod Touch for several years and it recently stopped working. It has been well taken care of, but it hasn't seen much use for at least a year now. Holding the home button and/or the power button for any length of time does not work at all. Neither does charging it. When I plug it into the computer, a message pops up. "USB Device is not Recognized." I'm wondering if this is just needs to be replaced or if this is something that can be fixed. She's even considering buying a 30 pin usb to see if that'll fix the problem. Any suggestions?

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
AND:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

2nd Gen iPod Touch not syncing music album info properly.

It's more of a annoyance than anything but in iTunes the music album information is correct but on the iPod Touch it's not. For instance the album ChangesBowie by David Bowie shows it as such in iTunes. However on the Touch it shows the artists as "Various Artists". When I look at the info in iTunes it's correct on the Music listing for both the Library and iPod sections.
How do I correct this? There's a half dozen or so like this. All of them were imported into iTunes from the CD's I own.
Thanks,
Dan

Dan Voils wrote:
In iTunes it is correct. It's listed as Artist: David Bowie.
If you look in iTunes, I bet you'll see the Album Artist is "Various Artists" (Album Artist is a separate field from Artist). If Album Artist is not displayed in your library, right-click on any of the column headers and select Album Artist. That will reveal what's in this field for each song.
Dan Voils wrote:
It is saving the files in the Compilation folder on the hard drive. Where are the Tags I need to check? I don't see it in the Get Info area of the album.
In iTunes, select all songs on the album then right-click and select "Get Info" (or simply press Ctrl-I). You'll see a window that shows the "tags" for the songs. There you'll see the Album Artist field underneath the Artist field. If Album Artist is not "David Bowie" then change it to David Bowie (or blank it out). Also, you should see an "Options" tab at the top edge of the window. Select that and you'll see the "Part of a Compilation" setting. If it is "Yes" then change it. You'll see this flag set to Yes incorrectly on several albums, mostly "Best Of" type albums which are not really Compilations but that's how they're tagged in the Gracenote CDDB database where iTunes gets its tag info.

2nd gen ipod touch not charging

When i plug my ipod into charge it says its charging and it gives it a little juice but it wont charge past 10%. The ipod will do weird things like randomly going to the unlock page when i havnt even touched it. It only acts weird when the charger is on it. ive tried multiple cords and wall chargers. is it the charging port or the battery? or both?

Sounds like the battery. But better make sure before you send it in. Sorry.

OS 10.3.9 / iTunes 7/ 2nd gen iPod touch - help!

Hi,
I've just ordered 2nd gen ipod touch, not arrived yet, but i read online that it must run on itunes 8. I've just tried to urgrade my itunes 7 to 8 but got message saying that OS 10.3.9 does't support version 8? Help! Does this mean I need to buy OS 10.4 or 10.5?
Thanks
Clare

Thanks but not what i wanted to hear! ;-(
Thinking might try running it off my Win XP laptop for a bit to start with. Now I think about it
had same problem when I tried to install my sisters iphone on my PB few months ago but it worked on my Win XP with whatever itunes version it is I cant remember - hopefully it will work ipod touch
too!
Thanks
Clare

2nd gen ipod touch sleep/wake button will not work

Like the title says, the sleep/wake button (top button) doesn't work on my 2nd gen ipod touch. In short, I can't put it into sleep mode (I have to wait the one minute), turn it off to save the battery, take screenshots, or even reset it (without iTunes, anyways).
I don't have any guesses on why it's not working. It just stopped working one day. I don't see water damage (via the water damage detector in the earbud jack), and I don't think I dropped it in a way that would harm it (unless dropping it on carpet counts).
I should also mention that randomly, one day after school, I was messing with it, and the button worked. I think the battery had died, and I managed to turn it on then. It worked for a few hours (I charged the battery), and then it went back to not working.
The warranty's up (and I'm broke), so I can't repair it. I also want to point out that the problem started not long after the warranty expired. What, at this point, is my best option? Should I just save up for the newest model? Or would it be cheaper and more efficient to save up just enough for a repair? Any other options I should consider?
Thanks in advance.

As I said, you can move on to Restore. Backup everything then Restore as New. Restoring from backup would just copy whatever software issue you may have. But it sure looks more and more like a hardware problem. Take a close look at the button to see if perhaps some dirt particles are stuck there.
You can also make an appointment with a Gnius at the nearest Apple store to have it diagnosed. Apple does not fix iPods, they just replace them with refurbished units, so it won't be cheap. Prices are here: http://www.apple.com/support/ipod/service/prices/
You can Google for third part repair hops or do-it-yoursel kits.
Good luck.

2nd gen iPod touch - Factory restore not working

I'm trying to factory restore my 2nd gen ipod touch. I figured I could simply choose the factory reset in the setting and it would do it's thing. Now it says it needs to connect to iTunes in order to complete the process. However, when I plug my phone into my (windows) PC, iTunes doesn't recognize it. It makes the normal sounds and starts charging, so I know the PC recognizes that it's connected, but iTunes will not. now, I can't do anything on the ipod - it just sits there like a brick, help!

Tap Settings > WiFi > your network name (or at least the one with the check mark). Tap the little blue > next to the name. Look at Device IP - if it starts with 169.x then your router has not issued you an IP address
You also should have "Renew Lease" and "Forget this Network" buttons. Try pressing Renew Lease to see if you then get a valid response from your router.
If this doesn't work you can try these things:
1. Reboot your router (just unplug the power cord for a minute, then plug back in). If this doesn't fix it, try disabling security to rule that out.
2. Reset the touch network settings - tap Settings > General > Reset > Reset Network Settings
3. When the touch restarts, tap Settings > WiFi > other and re-enter your network name, security, and network password.
There is more troubleshooting info [in this support article|http://support.apple.com/kb/TS1398].
Hope this helps.

2nd gen iPod touch only displays start-up apple icon, and is not recognized by iTunes - what to do?

2nd gen iPod touch only displays start-up apple icon, and is not recognized by iTunes - what to do?

Thanks, but I've checked those articles out already. I drained the battery and finally got the needs charge (battery w/red line + arrow pointing to a charging bolt), I plugged the USB into the laptop and held down the start key +home key until I saw the apple logo. However, it still was not recognized by itunes. It's been plugged in for over an hour now and the screen is cycling apple logo/low battery (battery w/red line)/and black screen.

2nd gen iPod touch - do I need to use Google calendar now?

I've updated my Mac to OSX 10.7.2 but I've not upgraded to iCloud, because I have a 2nd gen iPod touch.
As I've read Apple has not including calendars support for these, do I need to use Google calendar now?
I had Mac's for 15 years and even subscribed to MobileMe
If they're dumping my 2 year old bit of kit it's a poor show, I will keep it going as it still does a job for me, it's a shame I'll may have to move away from apple and I guess iTunes too.

That I know I've read that but unless someone comes up with a work around, before then, I'll move to google or yahoo calendars.
I'm Mac through and through, a total fan but like alot of people these day I'm having to cut back, yes it's nice I'm not paying the mobileme sub anymore but I can't justify buying a new ipod or stretching to an iphone.
Maybe I having to grow away from Apple.

How to sync contacts to 2nd gen iPod touch?

I have a 2nd gen iPod Touch, and have just moved from MobileMe to iCloud on all of my other devices which are supported. On the iPod Touch I now should be able to sync contacts and calendars only via iTunes, since it will not work with iCloud. All is well with calendar syncing. However, even though I have the appropriate boxes checked in iTunes to sync contacts, I get "no contacts" on the Touch. What might I be doing wrong? Thanks!

Thanks, I had seen that support article. It states that although the Touch will not sync with iCloud, both calendar and contact data will continue to reside locally on the device. In my case this is true, and can sync locally with iTunes, for iCal, but not for contacts.

2nd Gen iPod Touch stuck in restore mode

My Friend recently gave me his 2nd gen ipod touch that he no longer uses as a gift, i decided to restore it so i could put my music on it and remove all the apps that were on there because i wanted more space for music, while restoring i came across a problem, an error message popped up and said, "The iPod "iPod" cannot be restored, an unknown error occured (2003)." i have the latest version of itunes installed and ive tried everything mentioned in the following article http://docs.info.apple.com/article.html?artnum=307219, this ipod was fully functiong before i attempted to restore it and now its stuck in restore mode and will not work at all, i do not feel like paying to talk to an apple representitive to help me with a problem that shouldn't be happening in the first place so if someone could help me here that would be greatly appreciated.

Well i had kinda the same problem. I pressed the wake/sleep button and the home button for 10 seconds. Then it shuts down. You connect it to iTunes and says this iPod was in restore mode, and continues or starts again. Hope can help!

2nd gen ipod touch not working

Similar Messages

Maybe you are looking for