2nd Gen IPod touch screen problem

Hello,
This question is regarding a 2gen 16gig Ipod Touch. My son’s Ipod touch just recently started having a screen fill of static for lack of a better work. As a way to describe it when we reboot it holding the home button and power button the apple logo appears but white line on the right hand side of the screen. When it fully boots up there are repeating vertical or horizontal lines across the screen. If you slide the bar across the button something happens but the screen is so staticy that you can’t see what is going on. He says he didn’t try to jailbreak it, nor does it have water damage that he knows of.
We have tried to do a software restore within Itunes but if hasn’t helped (tried a couple times and set it up as a new touch). Is there anything else we can do, are there any other tricks to try or should I make an appt at the apple store?
If a picture of the screen would help we can post try and post one tonight.
Thanks for any help you can give.
Mike

If you restored it to factory-new (you did not add anything to it like apps, mail accounts) and you still have problem it appears that there is a hardware problem. I would make an appointment at an Apple Genius Bar.

Similar Messages

  • 2nd Gen Ipod Touch screen just went dim

    On my 2nd gen ipod touch my screen just went dark, no "backlight" or brightness. I'vwe turned off the auto brightness, I've restored the whole ipod and I am running iOS4.1. Up until today I have had no problem like this. I, of course, can't find anything on the forums similar to this. When I bring the ipod out of sleep I have a lit screen until I slide the bar to unlock, then boom no light. If I catch the screen in the right light I can see the apps, but other than that, NO Deal. Is there a fix??? Is anyone else having this problem???
    thanks
    Tim

    Well, I think it is fixed or I have gone the longest amount of time with the screen not going dim, no thanks to Apple.
    I went as far as trying to jailbreak my ipod and "downgrading" to iOS3. I got it jailbrokenm but could not downgrade to anything, so I went back to iOS4.2.1.  It actually worked worse while jailbroken, the screen never lit up.  The "fix" came about when I created a whole new library for the ipod, loaded a fresh download of iOS4.2.1 and took all of the extra apps off and so far the screen has been staying lit all the time.  the only thing i can think off was that there was something wrong with library file.  Now if Apple could come up with an easy was for me to have my ipod open the new library when connected istead of me having to do the Shift+click method, becasue I am not sure if it is safe to delete the original library file.
    Anyone having the same problem try creating a new iTunes library and copying your music files over, hopefully it helps you too.

  • 2nd gen iPod Touch - screen - contrast ratio issue?

    hello
    i was wondering if anyone else have this problem / issue
    what i notice in the 2nd gen ipod touch compare to the the 1st gen touch
    is the the differences in contrast of the screen
    1st gen ipod touch appears to be darker
    and 2nd gen ipod touch lighter or "washed out"
    the black in the 2nd gen doesnt appears to be black black, if anyone knows what im talking about
    and when comparing to the magenta or blue 2nd gen also appears lighter
    mind you i have set both brightness setting to FULL bright and NO Auto-brightness
    i can understand that there is off course difference in LCD but the difference is quite noticeable
    if anyone else have this issues please voice your concern I hope im not the only one out there.
    i would ideally prefer the screen contrast to be in between the washed out of my 2nd gen ipod touch and the 1st gen ipod touch
    and is there a way to fix it?
    cheers

    Well, I think it is fixed or I have gone the longest amount of time with the screen not going dim, no thanks to Apple.
    I went as far as trying to jailbreak my ipod and "downgrading" to iOS3. I got it jailbrokenm but could not downgrade to anything, so I went back to iOS4.2.1.  It actually worked worse while jailbroken, the screen never lit up.  The "fix" came about when I created a whole new library for the ipod, loaded a fresh download of iOS4.2.1 and took all of the extra apps off and so far the screen has been staying lit all the time.  the only thing i can think off was that there was something wrong with library file.  Now if Apple could come up with an easy was for me to have my ipod open the new library when connected istead of me having to do the Shift+click method, becasue I am not sure if it is safe to delete the original library file.
    Anyone having the same problem try creating a new iTunes library and copying your music files over, hopefully it helps you too.

  • 2nd Gen iPod Touch keyboard problem after 2.2

    So I updated to 2.2 soon as it came out and after a little while chatting back and forth with friends some letters of the on screen keyboard stopped showing the letter you just pressed. I am not sure if I am making myself clear however when you press a key on the keyboard a bigger label appears above your finger and if you press the key for a little while longer the label expands to show a few more options. Well the more you use the keyboard the more keys lose that bigger kind of label so pressing the key does not display the little icon above it.
    If I switch off and back on then they come back for a brief amount of time less than 10 mins or so and then they start disappearing again a few at a time till no letter has a label any more. Reverting to 2.1.1 fixed the problem but I'd rather be using 2.2 .
    Does anyone else have noticed that or am I the only with that issue?

    I know exactly what your talking about and have experienced the same thing, all I can say is the last two upgrades have messed with the performance of my touch, in fact two touches are in my home, both having same issues and connecting to wifi ***** now. Good luck, I'll stay posted to see if anyone offers help.

  • 2nd gen iPod touch+iOS 4.2.1=problems

    Hi!I have a 2nd gen iPod touch which has iOS 4.2.1 I'm using it with a Samsung Galaxy microphone headset. Since I have iOS 4.2.1 on the iPod, it skips tracks, stops in the middle of the track and starts to play another one or just simply puts itself into FFW or stops while in my pocket. I'm using the device with this Samsung Galaxy earphone/mic combination for a long time, however I had no problems with it under earlier iOS versions. The shuffle for shake option is switched off in the settings of the iPod. Why is my iPod still going crazy in my pocket? Even when the screen is locked?

    Try the following to rule out a software problem:
    - Reset. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Restore from backup
    - Restore to factory defaults.
    If you still have the problem then you may have a problem with the headphones. Maybe a bad connection or intermitent short/open.

  • I am upgrading from a 2nd gen ipod touch to a 4th gen ipod touch. Will I have problems syncing my new ipod to my existing itunes library/account?

    I am upgrading from a 2nd gen ipod touch to a 4th gen ipod touch. Will I have problems syncing my new ipod to my existing itunes library/account?

    Don't know why you would.
    You can sync as many ipods/iphones/ipads as you like.

  • 2nd gen ipod touch problems

    ive factory reset my 2nd gen ipod touch andit seemed sucessful until it came to loading the i pod back up where it is now stuck on a black screen with the apple logo with a loading counter underneath which has appeared to have frozen. what can i do?

    Try restarting the iPod touch by holding the home and sleep buttons until the Apple logo dissappears and then reappears.
    If that doesn't do it, try restoring the iPod from recovery mode.
    WTH.

  • 2nd gen ipod touch doesn't wake up regularly to receive email

    How can I get my 2nd gen iPod Touch (using ios 4.2.1 Build Version 8C148) to 'wake up' regularly to receive email (from my gmail account)? When the screen blanks (locks) while the wi-fi is on, it appears to also turn off wi-fi (I assume to conserve battery charge) until I unlock the screen, & therefore doesn't check for email every so often - I have to unlock screen & check manually. I want to know if there are iPod settings (I feel I looked over all possibilities, but could have missed something) or an app that can enable my iPod Touch to check for email every 10 minutes (while the screen is locked & there's enough charge in the battery) & if I receive one or more emails, generate the audio notification. [I tried several search phrasings on this support site & saw nothing similar to my request for assistance]
    Thanks.

    The only setting is to have Push turned on in the Settings>Mail. However, your problem may be related to Google stopping Push for Gmail
    http://appleinsider.com/articles/13/03/25/googles-push-gmail-changes-surprise-ne w-iphone-buyers-apple-store-reps
    http://www.cnet.com/how-to/receive-push-gmail-alerts-on-ios-after-losing-actives ync-support/
    https://gigaom.com/2013/07/05/push-alternatives-for-your-gmail-messages-on-ios/

  • My 2nd gen IPOD touch will no longer sync with itunes.

    My 2nd gen IPOD touch will no longer sync with itunes.  it tells me it cannot read the contents of the ipod then it says the ipod software server cannot be contacted.  Any suggestions?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem
    Then try restoring again.

  • 2nd gen iPod touch only displays start-up apple icon, and is not recognized by iTunes - what to do?

    2nd gen iPod touch only displays start-up apple icon, and is not recognized by iTunes - what to do?

    Thanks, but I've checked those articles out already. I drained the battery and finally got the needs charge (battery w/red line + arrow pointing to a charging bolt), I plugged the USB into the laptop and held down the start key +home key until I saw the apple logo. However, it still was not recognized by itunes. It's been plugged in for over an hour now and the screen is cycling apple logo/low battery (battery w/red line)/and black screen.

  • 2nd gen iPod touch YouTube app can't search YouTube

    2nd gen iPod touch can't search YouTube through the YouTube app. I'd really appreciate some help in resolving this problem.

    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
    To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device and follow the instructions.

  • HD Video's Won't Play on 2nd Gen Ipod Touch

    I recently bought a 2nd gen ipod touch, i had owned one before, but that was when HD videos were basically just starting, so i had never had problems with getting tv shows on my ipod, i have recently downloaded 2 HD episodes of Family Guy, but whenever i try to put them on my ipod an error comes up that they aren't a supported format, is there a way i can trade these HD versions for SD versions, or a way that i can get a converter that can put them in the right format? (When i looked on itunes, i only saw hd episodes, because it was season 9 of family guy, i have no clue if there are any SD versions, so a converter would be the most helpful)

    HD is NOT supported on the 2nd gen ipod touch.
    Every time you download HD content, the SD version automatically is downloaded as well. Sync this version, not the HD version.
    I would guess that there is an SD version/ Look more closely.

  • 2nd Gen Ipod Touch won't upgrade

    Hi, I purchased my 2nd gen Ipod Touch in 2009 and since then I was able to upgrade to 3.1.2. A year ago when I tried to upgrade higher, itunes would take forever to back up. A small loading window appeared and it stayed that way for hours. Itunes crashed.
    Yesterday I was able to complete a successful manual backup of my ipod touch using the latest itunes software. This time itunes didn't crash and it lasted 15 hours.
    But when I clicked on the upgrade button again, the small window appeared and itunes froze again. Before doing this I also made sure to have 2.3 GB of capacity available and I got rid of my largest apps.
    Is it possible to upgrade to 4.0? I have read previous discussions and people don't have a problem with upgrading. 
    I use Windows XP and I downloaded the latest itunes.

    The topic of your referenced article is:
    iOS 4: Syncing Notes
    A 2G iPOd can go as high as 4.2.1. 
    For the OP, do you have a 2G iPod?  Identify your iPod here:
    Identifying iPod models
    Eric Ross wrote:
    Your iPod touch can not be updated to iOS 4. http://support.apple.com/kb/HT4191

  • 2nd Gen iPod Touch stuck in restore mode

    My Friend recently gave me his 2nd gen ipod touch that he no longer uses as a gift, i decided to restore it so i could put my music on it and remove all the apps that were on there because i wanted more space for music, while restoring i came across a problem, an error message popped up and said, "The iPod "iPod" cannot be restored, an unknown error occured (2003)." i have the latest version of itunes installed and ive tried everything mentioned in the following article http://docs.info.apple.com/article.html?artnum=307219, this ipod was fully functiong before i attempted to restore it and now its stuck in restore mode and will not work at all, i do not feel like paying to talk to an apple representitive to help me with a problem that shouldn't be happening in the first place so if someone could help me here that would be greatly appreciated.

    Well i had kinda the same problem. I pressed the wake/sleep button and the home button for 10 seconds. Then it shuts down. You connect it to iTunes and says this iPod was in restore mode, and continues or starts again. Hope can help!

  • 2nd gen ipod touch sleep/wake button will not work

    Like the title says, the sleep/wake button (top button) doesn't work on my 2nd gen ipod touch. In short, I can't put it into sleep mode (I have to wait the one minute), turn it off to save the battery, take screenshots, or even reset it (without iTunes, anyways).
    I don't have any guesses on why it's not working. It just stopped working one day. I don't see water damage (via the water damage detector in the earbud jack), and I don't think I dropped it in a way that would harm it (unless dropping it on carpet counts).
    I should also mention that randomly, one day after school, I was messing with it, and the button worked. I think the battery had died, and I managed to turn it on then. It worked for a few hours (I charged the battery), and then it went back to not working.
    The warranty's up (and I'm broke), so I can't repair it. I also want to point out that the problem started not long after the warranty expired. What, at this point, is my best option? Should I just save up for the newest model? Or would it be cheaper and more efficient to save up just enough for a repair? Any other options I should consider?
    Thanks in advance.

    As I said, you can move on to Restore. Backup everything then Restore as New. Restoring from backup would just copy whatever software issue you may have. But it sure looks more and more like a hardware problem. Take a close look at the button to see if perhaps some dirt particles are stuck there.
    You can also make an appointment with a Gnius at the nearest Apple store to have it diagnosed. Apple does not fix iPods, they just replace them with refurbished units, so it won't be cheap. Prices are here: http://www.apple.com/support/ipod/service/prices/
    You can Google for third part repair hops or do-it-yoursel kits.
    Good luck.

Maybe you are looking for

  • Cancel 'Local object' status

    Hi Everybody, During installation of DataSource from Business content (RSA5), the status of DataSource was accidentally switched to 'Local Object'. As a result it's not possible to modify the DataSource in Customizing cockpit (LBWE) and replicate it

  • Rebooting Global Container

    Is there a way to reboot the global container and all non-globals with one command?

  • Authorization on compounding attribute

    Hi all, I am probably missing something somewhere. Our customer wants to make queries on 0MAT_PLANT. They want autorization on 0PLANT. But RSSM shows no authorization object on 0MAT_PLANT. And I am not allowed to add 0PLANT as a normal attribute, sin

  • Syntax of synchronous & Asynchronous

    Hi all, Plz tell me syntax of Synchronous and Asynchronous in Dialog program.. Thanks Venkat

  • Safari says I'm not connected to Internet-Airport says I am w/good signal

    I've moved. I am using AT&T DSL as Internet Service Provider. My PC/Base station is running VIsta Home. The Base station router is LINKSYS Wireless-G Microsoft Broadband. It's all interfaced beautifully before with my iMac and MacBook Pro. Since the