2nd gen ipod will not work or neither of 2 computers will recognize it

My Daughters nano 2nd gen just stopped working, it will not do anything, "froze" up solid as she says.
I have gone through the "5Rs" but nothing will make the ipod show any life and nothing seems able to make the computer see the ipod. I can't do the "restore" option because the computer needs to acknowledge the ipod to complete that step.
I have 2 computers and neither computer recognizes the ipod at all. i have read all the troubleshooting tips, all the tips in the discussions any other suggestions, we are 4 hours away from an "Apple Store"
I am really new to this iPod world, and it appears there is nothing to friendly about it when it comes to this,

I am also having a similar problem when i try to connect my ipod it comes up with the error message "the software required for communicating with the ipod is not installed correctly. please reinstall itunes to install the ipods software."
i ran itunes diagnostics and it said that itunes helper is not running.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
EMACHINES E4028
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 65B56A93FAD8B1F6
Current user is an administrator.
The current local date and time is 2008-08-17 17:42:38.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82915G/GV/910GL Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 7.7.1.11 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 2.1.29.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
I have uninstalled and reinstalled itunes many times doing the full uninstall as outlined on the support page. I have also tried installing an older version of itunes but this did not work either. I checked msconfig and ituneshelper.exe is selected to load at startup but when i check task manager it is not there.
Is there any way to fix this problem. I have been trying for two whole days to sort this. I have tried the ipod on other computers and it works fine so i am certain there is nothing wrong with the ipod.

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2nd gen ipod touch not working

this morning i go to my ipod touch i slide the lock key and it works when i get to the code i cant punch any thing in.
i click the top button to make it sleep again
try to slide it again and nothing works
i clicked the top home key again to hold it down to shut it the slide to powr off came up and now i cant touch that or anything on my ipod
i tried to restore it didnt work
nothing is working
but somehow it is still being charged
i dont know what is wrong with it.
help?!

howcome my itouch wont connect and be detected by my xbox, but the ipod nano will?
Because the iPod touch does not have a "disk mode" and the iPod nano does, which is how the XBox is able to "see" it.
is there any sort of update for the xbox or ipod that will allow it to work with the xbox?
No.

I purchased photoshop CS5 for my windows vista operating system. I purchased a canon 7 D some yrs ago no problem. I purchased canon 7D mk 11 in december 2014. The supplied software will not work with vista. Photoshop CS5 will not accept canon7D mk11. Can

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My ichat will not work with my apple id. How can I make it work without changing my apple ID?

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2nd gen iPod shuffle not recognized by Yosemite or iTunes 12

I just connected my iPod shuffle (2nd gen) into my macbook for the first time since the update to Yosemite and iTunes 12. Right when it's plugged in the iPod only blinks orange three times, then doesn't blink or light up again. It doesn't show up in iTunes or in the finder. It also doesn't show up in the USB devices on the system report. It charges when plugged into a wall-USB charger, but isn't recognized at all by the mac. Also, I'm using the factory mini-dock that came with it, which I believe to be in perfect working condition.
I know they're cheap, but I've ran thousands of miles with it and I've grown attached to it. I've spent more time with it than most of my friends...
I'm afraid the new ones might not be as amazing as this one.
Although it is still useable, I really need some fresh music on there as my runs are beginning to get boring.
It has always connected fine with no issue, which leads me to believe its a Yosemite issue (maybe apple is trying to weed out the old iPod fossils still roaming about). But, it may just be a coincidence that it stopped working just after the update. ...Maybe my iPod is just toast. Any suggestions would be greatly appreciated! Thanks in advance!!!

Hi
I had the same issue with my Late 2009 Mac mini running Mavericks and iTunes 12. When I connected my 2nd generation iPod shuffle it would blink amber once then do nothing. This seems to be a common problem with the iPod shuffle and newer versions of Mac OS X (10.6 and up) and iTunes albeit with somewhat varying symptoms but the same overall problem syncing the iPod with iTunes.
The predominant go-to solution is to give the iPod more power by either connecting the iPod directly to a USB port on the Mac or by disconnecting all other USB devices. On paper this makes sense.
What worked for me, however, was the opposite. After trying to solve this problem for hours (weeks, months), I had success ONLY after adding a low-powered 4-port USB hub to the chain between the iPod and the Mac. I suspect this had the effect of throttling the power supplied to the iPod from the Mac. I was able to perform a restore on the iPod then sync my music over.
I can't tell you much about the USB hub except that it is running at USB 1.1 speeds (12 Mb/sec). In theory a USB 1.1 extension cable should also do the trick. You might even be able to use the USB hub in old wired Apple USB keyboard. I will attach a photo of the hub I used to this post for greater clarity.
I really hope this helps.

Help! 2nd gen ipod touch not recognized by itunes

i bought a new ipod touch 2nd gen and when i plugged it in my pc itunes 8 could not recognize ipod. it says "The software required for iPod touch is not installed. Run the iTunes installer to remove iTunes, and then install iTunes again". i followed the instruction to remove itunes and reinstall again but still itunes could not recognize ipod. what will i do? pls help me

I have same problem, same iPod and same computer. Help?
Here is my topic

Known issue: 5th gen ipods do not work reliably with 10.6.1 (snow leopard)

I just got off the phone with Apple support - there is a known issue preventing 5th gen ipods from connecting to Snow Leopard computers.
I can confirm that it's a 10.6 issue - everything worked fine on 10.5.8 with iTunes 9, but right after the upgrade, no connect (not even in Disk Utility). Apple's working on a fix, but no ETA yet. My 1st gen touch works just fine.
If you attempt to connect, it'll hang Disk Utility and may require a hard-boot to reset everything.
So we just need to be patient.

yeeahhhhh... I just plugged my ipod classic 5th gen, 30g into my brand new macbook pro... and it doesn't show anything up. Didn't even aweknowledge the ipod as a device. and worst of all... it said it was connected so i couldn't take it out but i had to since it wasn't doing anything so i unplugged it and now... it froze...
If i reset my ipod or wait till the batteries run out and then connect it to my pc. will it work still?

IPad 2nd gen wifi suddenly not working

Hi, my 32gb 2nd gen iPad has been fine with wifi up until 2 days ago. I always had issues where every 20 minutes or so the wifi would drop out but it came back after seconds - this was a problem with my router anyway. However, 2 days ago it started not connecting to my wifi from my bedroom even though i have changed nothing, where it is normally at its strongest - my macbook and iphone are still fine here as well. I have taken it to a friends house to test it on his wifi and it is the same there, so is clearly an issue with the iPad and not the router. When I stand directly above the router it appears as 1 bar of signal, but this is hardly useable. I have restarted the iPad, updated to the latest software, synced it to my macbook and tryed the 'brightness trick' but this to no avail.
Please help me out otherwise i will have to put it on ebay as faulty - i can't cope without wifi! would be a shame to see it go, its been a great little device up until now
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jacob

- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

2nd gen Ipod Touch not responding

My mother has had this Ipod Touch for several years and it recently stopped working. It has been well taken care of, but it hasn't seen much use for at least a year now. Holding the home button and/or the power button for any length of time does not work at all. Neither does charging it. When I plug it into the computer, a message pops up. "USB Device is not Recognized." I'm wondering if this is just needs to be replaced or if this is something that can be fixed. She's even considering buying a 30 pin usb to see if that'll fix the problem. Any suggestions?

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
AND:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

1st Gen iPod touch not working correctly?

I have a 1st generation 8GB iPod Touch. It's not working correctly.
My biggest problem is that, unexplaiably, certain areas of the screen don't seem to register touch anymore. There is a sort of "L" shape on the left and bottom edges of the screen that won't register touch, making it impossible to move applications to the previous page on the home screen and making it hard to use the keyboard/buttons while in portrait mode. It's extremely frustrating to try to change the volume while playing a song, as I now have to either put the iPod in sleep mode then double tap the home button or flip it to cover flow and double tap the home button to do it.
http://i38.photobucket.com/albums/e140/Vipershark/IMG_0001.png
(Highlight the image to see it better.)
This is a screenshot of the working/non-working areas that I made using the Whiteboard application. The white area that you see (excluding the little half circles of black which are extended brush strokes and not actually working areas) is the area that doesn't work. I can't seem to figure out why it happened, as I've never dropped or otherwise damaged it. It just happened one day, and I don't know why.
But I can't fix it. I've tried everything. Upgrading (I'm now running iPhone OS 3.0 which still didn't fix the problem.) didn't work, restoring didn't work, deleting everything and restoring from factory settings didn't work.
I'm also having a few other problems as well, though they're not as bad. My home button seems to stop working sometimes and sometimes the entire screen witll stop registering touch until I put the iPod to sleep and turn it back on. It also seems to go a lot slower than usual.
My iPod is less than a year old. Can you help?

Vipershark,
I had a very similar problem this past weekend with my 1G 8GB iPod touch. But with me, just the left side of the screen wasn't registering my touch. I could still access the bottom section, which you cannot.
The good news for me is that I fixed it and I hope it works for you as well. What fixed it for me was resetting all my settings. To do this, go to the settings icon, then click on general, and then on the very bottom is reset. Choose "reset all settings."
Apparently this is different than a restore through iTunes, which you tried. I also tried that earlier and it did not help.
Of course, the reset solution I used relies on you being able to access all of the correct buttons, so I hope you can!
Please let us know if this works for you. If not, since it is less than a year old, it is still under warranty. Contact Apple and see what they can do.

I cannot pick up Wi Fi in the area of my house that is my office. For a windows laptop I use a plug in (to the mains electric) booster which connects via the USB port. This will not work on MacbookPro as the USB will not recognise it. Why is this?

Do I need the ethernet to thunderbolt adapter available at £25 from apple store? Will this work?

Hi -before you go buying new cables, I would ask, is your booster only designed for Windows computers or does it have also have an installation setup with drivers for Macs - this could be why the Mac doesn't recognize it.

My Ipod nano (2nd gen.) is not working properly

While i was taking a walk i looked at my ipod and it was going through my music on its own. every second i waited it skipped to another song, i couldnt turn it off untill it got to the end of the list, so i just turned it off and left it in my pocket untill i got home. when i pulled it out of my pocket i tried to play some music but it wouldn't even play. every time i tried to skip ahead in the song it went to the next song. I have no idea as to the problem but if anyone who reads this knows please share your knowledge with me.

I appreciate the help - some of the advice has worked sporadically.
However, my question is -
WHY ISN"T APPLE ADDRESSING THE PROBLEM???
It is very frustrating to read, over and over, that people are having the same problem, and are being told by Apple's techs that the problem doesn't exist.
Either we are all in a mass hallucination, or their techs are not in touch with reality - this many people, with the same problem, means there is a problem!

2nd generation iPod touch not working with docking station. Any solutions?

I've recently purchased a Philips micro music system (DCB2020) and whenever I put the iPod on the dock, it makes the connection sound but won't play music when I select the dock function. I've tried an iPod nano and that works so I don't think it's a problem with the docking station. My iPod touch is 2nd generation and has 4.2.1 software update. Does anyone have any idea how I could make the iPod compatible with the docking station?

OK, Then sometmes this works:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store and bring the dock.
Apple Retail Store - Genius Bar

2nd Gen iPod Touch not syncing music album info properly.

It's more of a annoyance than anything but in iTunes the music album information is correct but on the iPod Touch it's not. For instance the album ChangesBowie by David Bowie shows it as such in iTunes. However on the Touch it shows the artists as "Various Artists". When I look at the info in iTunes it's correct on the Music listing for both the Library and iPod sections.
How do I correct this? There's a half dozen or so like this. All of them were imported into iTunes from the CD's I own.
Thanks,
Dan

Dan Voils wrote:
In iTunes it is correct. It's listed as Artist: David Bowie.
If you look in iTunes, I bet you'll see the Album Artist is "Various Artists" (Album Artist is a separate field from Artist). If Album Artist is not displayed in your library, right-click on any of the column headers and select Album Artist. That will reveal what's in this field for each song.
Dan Voils wrote:
It is saving the files in the Compilation folder on the hard drive. Where are the Tags I need to check? I don't see it in the Get Info area of the album.
In iTunes, select all songs on the album then right-click and select "Get Info" (or simply press Ctrl-I). You'll see a window that shows the "tags" for the songs. There you'll see the Album Artist field underneath the Artist field. If Album Artist is not "David Bowie" then change it to David Bowie (or blank it out). Also, you should see an "Options" tab at the top edge of the window. Select that and you'll see the "Part of a Compilation" setting. If it is "Yes" then change it. You'll see this flag set to Yes incorrectly on several albums, mostly "Best Of" type albums which are not really Compilations but that's how they're tagged in the Gracenote CDDB database where iTunes gets its tag info.

2nd gen ipod touch not charging

When i plug my ipod into charge it says its charging and it gives it a little juice but it wont charge past 10%. The ipod will do weird things like randomly going to the unlock page when i havnt even touched it. It only acts weird when the charger is on it. ive tried multiple cords and wall chargers. is it the charging port or the battery? or both?

Sounds like the battery. But better make sure before you send it in. Sorry.

2nd gen ipod will not work or neither of 2 computers will recognize it

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