2nd gen ipod won't restart or connect to itunes

My ipod sometimes won't be recognized by any computer if it's been connected to a non-computer usb port like a wall charger. This is normally fixed by reseting the ipod nano (toggle hold then press & hold menu + play/pause) but now the ipod won't reset using this method (I've tried multiple times). Is there a way to fix either of these problems?

Oh sorry... I must have had that other doc open for another reply. This is the actual iPod Reset document
http://support.apple.com/kb/ht1320
You may want to try doing a Restore (if you have not already), to see if that makes any difference for your issue with having to do a Reset. This is the document for doing a Restore
http://support.apple.com/kb/ht1339
(I double-checked the link... )

Similar Messages

My 2nd gen IPOD touch will no longer sync with itunes.

My 2nd gen IPOD touch will no longer sync with itunes. it tells me it cannot read the contents of the ipod then it says the ipod software server cannot be contacted. Any suggestions?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Then try restoring again.

Hi I've reset my 2nd generation ipod touch. However,the connect to itunes graphic appears on the screen but when I attach to my powerbook it doesn, show up either in itune or finder.

Hi, I've reset my 2nd generation ipod touch. However,the connect to itunes graphic appears on the screen but when I attach to my powerbook it doesn't show up either in itunes or finder. I can't be the first to have experienced this problem. please could someone advise me.

What iOS do you have on the iPod?
Did it every connect to your computer with that iOS?
The latest iOD for the 2G is 4.2.1 and that required a Mac with 10.5.8 or later.
Have you tried:
- another USB port and cable
- iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

2nd gen iPod not visible on Desktop or in iTunes

I have a 40GB 2nd gen iPod that works fine and until recently always appeared on the Desktop and in iTunes whenever connected. Haven't had any problems with the iPod or iTunes. Now it is not visible at all but it does still recharge.
It's connected with FireWire 400 but it doesn't show up in System Profiler or Disk Utility.
I've reset it. I've forced Disk Mode. Nothing works.
Another thing... I have my whole music collection stored on an external LaCie drive and connected to the laptop with FireWire 800. iTunes works fine, though, whenever I connect the iPod to the laptop, iTunes stops playing (the spinning colorwheel appears) and as soon as I disconnect the iPod, I hear the external drive kick in and iTunes resumes playing.
Please help! Thank you.

Thank you for your reply, socrates.
I always connect the iPod into my Powerbook via FireWire 400 and the external LaCie is connected to the laptop via FireWire 800. So, there is no daisy-chain setup.
Actually, I've just realized that my iPod is 3rd generation not 2nd. When I looked at the "Settings" on the iPod it says Version: 2.3 so I thought that meant 2nd generation but just discovered otherwise. Is there any way that I can change the title of the thread?
And any more advice would be much appreciated. Thanks.

HT201263 Elusive connection error whilst trying to restore 2nd Gen iPod Touch device (iOS 4.2) via iTunes

Hi.
It's been a while since I've updated my iPod, and now that I've tried to update it (from iOS 4.2), whenever I click the 'Check for new updates' [for my iPod] button, iTunes states that the latest version is already installed, which obviously is NOT the case.
I am using the latest version of iTunes, and have already tried re-installing it.
After attemping to update, the next logical step was to restore, despite losing some of my data this way, for I currently have no-choice but to update via a different system to my usual managing computer of my device(s). However, an unexplained error occured, and my iPod is stuck in recovery mode (displaying that 'connect to iTunes' image it shows at this point).
Now, I've tried repeatedly to restore th iPod via iTunes, but it just won't work - as it is 'extracting software' (as indicated at the top of iTunes' window), it stops, giving a rather vague error: 'The iPod "iPod" cannot be restored at this time because the iPod software update server could not be contacted or is temporarily unavailable'.
I have no idea why this occcurs repeatedly, as it is persistent to do so.
I'd also like to confirm that my system is correctly connected to the internet at a speed that should be ample to install any required updates (furthermore, this error occurs after no-more-than 1 minute after attempting to restore the device)
Thanks in advance
~mini.

Thanks, but you don't happen to know anything else about this, do you?
Also, I've now realised it was pointless trying to update my iPod, for I've now found-out that the 2G can't be updated past 4.2.1 (or something) anyway >_>

HT4310 ipod gen 4 won't charge or connect with itunes

I can't get my shuffle to charge or anything. I get no light, itunes doesn't recognize the shuffle being connected.

Have you seen this article yet?
iPod shuffle (4th generation): Not seen in iTunes
B-rock

Ipod touch (2nd gen) is disabled, computer crashed , cannot connect to itunes without password but ipod says disabled. Help?

I have tried a hard start, holding home button and on/off button at same time. Nothing! just says" ipod is disabled connect to itunes".

See if this program will get the iPod in recovery mode.
RecBoot: Easy Way to Put iPhone into Recovery Mode
If not successful than time for an appointment at the Genius Bar of an Apple store.

2nd gen iPod shuffle not recognized by Yosemite or iTunes 12

I just connected my iPod shuffle (2nd gen) into my macbook for the first time since the update to Yosemite and iTunes 12. Right when it's plugged in the iPod only blinks orange three times, then doesn't blink or light up again. It doesn't show up in iTunes or in the finder. It also doesn't show up in the USB devices on the system report. It charges when plugged into a wall-USB charger, but isn't recognized at all by the mac. Also, I'm using the factory mini-dock that came with it, which I believe to be in perfect working condition.
I know they're cheap, but I've ran thousands of miles with it and I've grown attached to it. I've spent more time with it than most of my friends...
I'm afraid the new ones might not be as amazing as this one.
Although it is still useable, I really need some fresh music on there as my runs are beginning to get boring.
It has always connected fine with no issue, which leads me to believe its a Yosemite issue (maybe apple is trying to weed out the old iPod fossils still roaming about). But, it may just be a coincidence that it stopped working just after the update. ...Maybe my iPod is just toast. Any suggestions would be greatly appreciated! Thanks in advance!!!

Hi
I had the same issue with my Late 2009 Mac mini running Mavericks and iTunes 12. When I connected my 2nd generation iPod shuffle it would blink amber once then do nothing. This seems to be a common problem with the iPod shuffle and newer versions of Mac OS X (10.6 and up) and iTunes albeit with somewhat varying symptoms but the same overall problem syncing the iPod with iTunes.
The predominant go-to solution is to give the iPod more power by either connecting the iPod directly to a USB port on the Mac or by disconnecting all other USB devices. On paper this makes sense.
What worked for me, however, was the opposite. After trying to solve this problem for hours (weeks, months), I had success ONLY after adding a low-powered 4-port USB hub to the chain between the iPod and the Mac. I suspect this had the effect of throttling the power supplied to the iPod from the Mac. I was able to perform a restore on the iPod then sync my music over.
I can't tell you much about the USB hub except that it is running at USB 1.1 speeds (12 Mb/sec). In theory a USB 1.1 extension cable should also do the trick. You might even be able to use the USB hub in old wired Apple USB keyboard. I will attach a photo of the hub I used to this post for greater clarity.
I really hope this helps.

3rd gen iPod won't update or restore with iTunes 7

Ok, so my iPod has been kinda messed up for a while... it's getting a little older, and the battery is pretty much shot. During my last attempt at getting the iPod to sync with iTunes (a few weeks ago), I somehow managed to get it into disk mode, and I don't know how to undo it.
Ok so that's one problem, but I don't know if that's affecting my iPod now or not.
I have just recently--within the last couple of days--started trying again to fix my iPod. I've been looking at the support site, following any instructions I can find, and to no avail. Unfortunately, the time I decided to start working on my iPod was the same time the iTunes update came out, and from what I hear, people have been having many problems with iTunes 7 and iPod updater 2.0.
I hook my iPod up to my computer, iTunes recognizes it--which is an improvement over the last version of iTunes, which didn't know my iPod existed--and the first time, it tells me the iPod is corrupted and need to be updated or restored. So I hit ok, then click "restore." It goes through the motions of restoring, then tells me it has restored, that it will then restart, and then show up on the "sources" list in iTunes, but it never shows up. The iPod itself says "OK to disconnect," and shows NO sign of restarting. I disconnect and reconnect my iPod, and then iTunes tells me the iPod is in "recovery mode" and needs to be restored. Same deal. Says it's restoring but nada. Now it does that same thing everytime I connect it.
Is it just that my iPod is completely shot? Or is it because I'm trying to update it with a shotty version of iTunes? I'm stuck. Can someone PLEASE help me?!

Well, stopping the iPodservice didn't make any difference. Apparently the iPod is so shot that iPodservice wasn't doing anything anyway, so it formatted fine even with iPodservice running.
So here's the deal. I have been able to format my iPod. I've already done that. It's completely erased, formatted, redone, everything. But it will not restore in iTunes. Using iTunes 7, it shows up in the source list, but iTunes says it has found an iPod in recovery mode that needs to be restored. So then I click restore and it says it has restored, but it doesn't do anything. Just goes to an OK to disconnect screen. Unfortunately, I don't know if this is just an iTunes 7 issue or not, because my iPod doesn't even show up in any other version of iTunes.
I tried many different things... when I restart my iPod and it isn't connected, it goes to the Apple, but then it comes up with the folder and exclamation mark icon, while the disk is whirring away. When I restart it while it is connected, it restarts, and iTunes says the same thing about the iPod in recovery mode.
I tried putting the iPod into diagnostic mode, as is suggested in the intermediate steps in one of the posts, but because I can't even restart the iPod, I can't put it into diagnostic mode.
I even tried what appeared to be the miracle fix for everyone's iPods--hitting it on the desk on its upper right corner. No such luck. I think my iPod is shot... and I just realized how much it costs to send yours in and get a replacement refurbished iPod... It's just not worth it... but then again, it seems like it's probably not worth it to get a new iPod now, either, since none of the software seems to be working correctly, and since I seem to have bad luck with electronics... maybe I'll wait until Microsoft comes out with their new media player... I should definitely be looking into something other than an iPod, since they obviously suck right now.

Ipod won't unlock or connect to Itunes?

Okay so when i switched on my laptop about half an hour ago the first thing i did was connect my ipod to itunes, itunes refused to open so i disconnected the ipod, Itunes now runs smoothly-
However, my Ipod classic 6th Gen (which i literally brought on Thursday) is displaying the lock button- it had been locked prior to connecting to itunes but now it seems frozen that way
I tried to connect to itunes again but the system wouldn't recognise the ipod, however when i disconnected a notification showed up telling me that the ipod was potentially corrupted and should restore it
any advice? I'm at my wits end here!

Oh sorry... I must have had that other doc open for another reply. This is the actual iPod Reset document
http://support.apple.com/kb/ht1320
You may want to try doing a Restore (if you have not already), to see if that makes any difference for your issue with having to do a Reset. This is the document for doing a Restore
http://support.apple.com/kb/ht1339
(I double-checked the link... )

2nd gen ipod won't show in itunes after 7.3.1.3 update - win xp

hi.
home built xp pro Sp 2 machine - NO USB 2.0 ports. 1 gig ram
iPod Nano 4 gig, been working fine since september.
iTunes decides to update to 7.3.1.3 last night overnight.
It updates but I forgot to reset in the morning.
plugged in the ipod to charge/sync. itunes didn't come up.
realized I had to reboot after the update. did that.
itunes came up and updated my saved music library on the pc. (89 gig, btw) This took several hours.
plugged ipod back in. iTunes didn't see it. This was on a hub. tried it on a port on the motherboard. iTunes saw it & started to sync. Great! Then after about 3 minutes of syncing I got an error saying that "this device cannot be synced, the folder could not be found."
WHAT FOLDER IS IT TALKING ABOUT?!?!
Since then, I cannot get iTunes to see my iPod, The iPod registers that the device is connected and charges but windows says the device has failed to install & device manager tells me "Unknown device" (yes I did have it configured for disk use.) and iTunes will not bring up the device to sync.
I've tried resetting & reconnecting.
I'm leery of re-installing because I do not want to have to re-load & re-register 89 gig of music in my iTunes library.
Since when has a USB 2.0 port become required for functioning?

Well you tried 'everything', that I thought of, I would think that Antivirus is the main culprit or that install a Windows Plugin that emulates Mac OS X.
Anyway here is a helpful link from CHG, http://cahwyguy.livejournal.com/1220479.html
Read the 4th Paragraph on disk diagnostic, it may tell you that your hardisk is dying and need to be replaced.
Good Luck!

2nd Gen iPod won't Sync

It's recognized by my computer and by itunes. Everything looks good, but when I go to put music on the iPod it says that it cannot sync and cannot read the disk or something. Any pointers?

EUREKA! By Jove I think I've got it! So here are the
steps to (hopefully) fix the issue of your iTunes
freezing up as soon as you try to access the iPod
after autofilling:
1.
Restore your iPod
2.
When iTunes starts, check the autofill box
3.
While iTunes is autofilling your iPod (hope you have
a few songs so it takes time), go to the iPod
settings, check the "enable disk use" check box and
click APPLY.
Ever since I did this I was able to access my iPod
shuffle even after it autofilled.
Let me know if it works for you too please!
it worked for me! thanks!

2nd gen ipod not recognized in windows xp or itunes

I have been working on this for 2 weeks. I have loaded the latest usb drivers/chipsets. Have followed every suggestion on apple website. Obviously lots of people have this problem. When my shuffle is plugged in the computer sees it as new hardware and trys to load a driver which of course there is not one. The hardware "fails to install" and windows can't see it. itunes diagnostics sees all the controllers but no ipod connected. I am about to return the shuffle as I cannot use it. There is nothing wrong with my usb ports my ipod nano works just fine as do all my other devices (camera, printers, mouse, etc.)
Has anyone solved this?

there is no drive letter assigned. ALL that the computer does is when the ipod is plugged in it says "new hardware found" and the word ipod appears in the system tray. Then immediately the Found new harware Wizard starts up. it says, "This wizard helps you install software for: ipod. So I am interpreting that the usb port is working and the driver for the port is reading the device. However, since there is no disk or software to install, eventuall a Found new hardware bubble reappears saying you a problem was encountered and the hardware was not properly installed. I don't get any farther than that. The device is NEVER listed in My Computer. As indicated before, there is an entry in device manager showing the ipod under other devices with the yellow exclamation point and the detail showing a Code 1 - no driver.

I have a 3rd Gen Ipod Touch and it says connect to itunes but is not recognized by itunes. I have no other options. All that is on the display is the USB pic with an arrow pointing upward to the ITunes blue circle.

I do not know the operating system and I have no backup on my PC.

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. Since you have chosen not to maintain a backup, Recovery Mode will result in complete loss of data. Anything obtained from the iTunes Store can be downloaded again but everything else will be gone forever.

New 4th gen ipod won't connect to internet

My sister just bought a new 4th gen ipod touch today. Everything works fine with it except for the internet. Now I own a 2nd gen ipod touch and my internet connection works just fine. Why doesn't hers work? I've tried turning the wifi on and off, and turning the airplane mode on and off as well. Our wifi only works through our computer modem. Is the ipod just not picking up the modem's signal or is something wrong with her ipod?

- Does the SSID of your router show up in the list of networks available on the 4G iPod?
- Have you tried resetting th 4G iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears
- If SSID still does not show up on the 4G but does show on and the 2G iPod then I would first restore the iPod from backup. If still problems then restore the iPd to factory defaults.new iPOd
- If still not SSID then you likely have a defective iPOd and should make an appointment at the Genius Bar of an Apple store or you could call AppleCare.

2nd gen ipod won't restart or connect to itunes

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