2nd gen nano charging, not recognized by PC

I've had an old 2nd gen nano for years, it's always worked great. Now neither of my two computers will recognize it (via USB), either on iTunes or My Computer or in Device Manager. The iPod charges and will even play music as if it were plugged into a car or wall outlet rather than a computer, but it won't sync to iTunes.
I've tried:
-resetting it (several times)
-downloading the newest iTunes software
-putting the iPod in disk mode
-using multiple USB cords and ports on two different computers
-Apple troubleshooting assistant for 2nd gen nano (http://www.apple.com/support/ipod/five_rs/nano2gen/)
I'd like to uninstall the iPod driver, but I don't know how since the iPod doesn't show up in Device Manager.
I live over an hour away from the nearest Apple store, so I'm waiting to take it in for service as a last resort. Any other suggestions would be greatly appreciated.

Hi
I had the same issue with my Late 2009 Mac mini running Mavericks and iTunes 12. When I connected my 2nd generation iPod shuffle it would blink amber once then do nothing. This seems to be a common problem with the iPod shuffle and newer versions of Mac OS X (10.6 and up) and iTunes albeit with somewhat varying symptoms but the same overall problem syncing the iPod with iTunes.
The predominant go-to solution is to give the iPod more power by either connecting the iPod directly to a USB port on the Mac or by disconnecting all other USB devices. On paper this makes sense.
What worked for me, however, was the opposite. After trying to solve this problem for hours (weeks, months), I had success ONLY after adding a low-powered 4-port USB hub to the chain between the iPod and the Mac. I suspect this had the effect of throttling the power supplied to the iPod from the Mac. I was able to perform a restore on the iPod then sync my music over.
I can't tell you much about the USB hub except that it is running at USB 1.1 speeds (12 Mb/sec). In theory a USB 1.1 extension cable should also do the trick. You might even be able to use the USB hub in old wired Apple USB keyboard. I will attach a photo of the hub I used to this post for greater clarity.
I really hope this helps.

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TS1538 I am using windows 7 and my 3rd gen nano is not recognized in itunes. I have followed all online troubleshooting to no avail. My ipod is recognized by windows but does not appear in itunes.

I am using windows 7 and my 3rd gen nano is not recognized in itunes. I have followed all online troubleshooting to no avail. My ipod is recognized by windows but does not appear in itunes.

not recognized by anything: http://support.apple.com/kb/TS1369
recognized by windows, but not itunes: http://support.apple.com/kb/TS1363
solving the problem if the above does not work:http://www.instructables.com/id/What-to-do-when-iTunes-does-not-recognize-your-i Po/step1
(make sure you go to the next slides.

2nd Gen Nano: Charges on Firewire, but not on USB. Any clues?

2nd Gen Blue iPod Nano will charge on a Firewire connection, but not on a USB connection.
Thus...when connecting this Windows Format iPod to my PowerPC G4 through a USB cord, it won't charge OR interact with iTunes in any way.
Since it's a factory settings iPod,
it is well charged with zero content
I've reset the iPod (Center + Menu for 6 seconds) several times...it rebuilds, restarts, but is "still blind" to the USB connection (ie, won't charge; won't connect to iTunes).
I've also tried 4 different USB cords (which work fine with other iPods) with my "still blind" Nano, but....no go!
Any ideas?
Thanks.

Hmmm....Tried this; no go.
When plugging the USB 2.0 cord into a USB port, the iPod screen lights up, but the charging icon does not come on; and iTunes does not "see" the iPod. The iPod eventually sleeps. Changing ports (with nothing else plugged in other than power) wakes up the iPod, the screen LCD comes on, times out and goes off....and then the iPod sleeps. (Again...when I plug this iPod into a Firewire cord, the charging icon comes on and the iPod actually recharges. Its the only way to keep the iPod charged while I keep testing it).
Hmmmm....

2nd gen iPod shuffle not recognized by Yosemite or iTunes 12

I just connected my iPod shuffle (2nd gen) into my macbook for the first time since the update to Yosemite and iTunes 12. Right when it's plugged in the iPod only blinks orange three times, then doesn't blink or light up again. It doesn't show up in iTunes or in the finder. It also doesn't show up in the USB devices on the system report. It charges when plugged into a wall-USB charger, but isn't recognized at all by the mac. Also, I'm using the factory mini-dock that came with it, which I believe to be in perfect working condition.
I know they're cheap, but I've ran thousands of miles with it and I've grown attached to it. I've spent more time with it than most of my friends...
I'm afraid the new ones might not be as amazing as this one.
Although it is still useable, I really need some fresh music on there as my runs are beginning to get boring.
It has always connected fine with no issue, which leads me to believe its a Yosemite issue (maybe apple is trying to weed out the old iPod fossils still roaming about). But, it may just be a coincidence that it stopped working just after the update. ...Maybe my iPod is just toast. Any suggestions would be greatly appreciated! Thanks in advance!!!

Hi
I had the same issue with my Late 2009 Mac mini running Mavericks and iTunes 12. When I connected my 2nd generation iPod shuffle it would blink amber once then do nothing. This seems to be a common problem with the iPod shuffle and newer versions of Mac OS X (10.6 and up) and iTunes albeit with somewhat varying symptoms but the same overall problem syncing the iPod with iTunes.
The predominant go-to solution is to give the iPod more power by either connecting the iPod directly to a USB port on the Mac or by disconnecting all other USB devices. On paper this makes sense.
What worked for me, however, was the opposite. After trying to solve this problem for hours (weeks, months), I had success ONLY after adding a low-powered 4-port USB hub to the chain between the iPod and the Mac. I suspect this had the effect of throttling the power supplied to the iPod from the Mac. I was able to perform a restore on the iPod then sync my music over.
I can't tell you much about the USB hub except that it is running at USB 1.1 speeds (12 Mb/sec). In theory a USB 1.1 extension cable should also do the trick. You might even be able to use the USB hub in old wired Apple USB keyboard. I will attach a photo of the hub I used to this post for greater clarity.
I really hope this helps.

2nd Gen nano charges but won't sync

Hi - we've got a otherwise well-behaved 2nd Gen iPod nano (model number A1199) that now won't sync - but will charge up - when plugged into a mac. I noticed that there was a fair bit of crud at one end of the nano's 30-pin socket (wife + handbag + nano = crud in socket) which I've attempted to blow/brush out, but no change.
Q1. Is it likely that the contacts are irrevocably gunged up/damaged by exposure to handbag-crud?
Q2. Any experience or tips out there regarding successful cleaning out of a 30-pin socket?
Thanks.
Martin

Did you try syncing with the cable plugged directly into the phone (without the dock)? I find the dock completely unnecessary and just charge/sync with the cable only and my phone flat on the desk beside me. At least if it works that way you know the dock is the culprit.
Good luck!
-SB

Help! 2nd gen ipod touch not recognized by itunes

i bought a new ipod touch 2nd gen and when i plugged it in my pc itunes 8 could not recognize ipod. it says "The software required for iPod touch is not installed. Run the iTunes installer to remove iTunes, and then install iTunes again". i followed the instruction to remove itunes and reinstall again but still itunes could not recognize ipod. what will i do? pls help me

I have same problem, same iPod and same computer. Help?
Here is my topic

2nd gen nano not recognized by MBA / Lion 10.7.4 / iTunes 10.6.3

I have this 2nd gen nano (and a bunch of other ones) set to manage music manually. This particular device has worked fine while connected to MBP mid 2010 running SL and most recent iTunes.
But, this 2nd gen nano does not show up on the MacBook Air, mid-2011, running Lion 10.7.4, iTunes 10.6.3.
I have reset the nano. It plays fine, responds to setting changes properly and it does charge while plugged into either USB port of the MBA. The computer is plugged into wall juice, and the other USB port is not in use while I try to get the nano recognized.
Disk utility does not see it either.
This MBA is not the computer I usually sync this 2nd gen nano to since that machine (the MBP mid 2010) is out for repair.
i expected iTunes on this MBA to just mount the thing (since the iPod has the manual preference set, and is a Mac-formatted nano) and that it would then let me delete a few picks and drag a few newer tunes onto it.
The MBA, the nano and my out-for-repair MBP all have the same Apple ID associated with purchased music on the devices.
I rarely reload this nano and haven't actually changed its music since I put the MBP to Lion, so I am not sure if it's Lion, iTunes or the MBA that is the issue with this 2nd gen nano.
After the 2nd nano would not mount, I tried two other iPods, one is a 3rd gen nano and the other is a Classic.   Both of them connected fine and let me drag stuff onto them.
So it seems that either Lion 10.7.4 or iTunes 10.6.3 does not feel like recognizing the 2nd gen nano. Hope this can be fixed. That model nano is practically indestructible and there are still lots of them out there!

Update on the above:
I did some more research on this using assorted of my 2nd gen nanos and a couple 1st gen ones as well.
It's only the 2GB 2nd gen nanos MA477LL part number, that do not work with Lion / 10.7.4 / iTunes 10.6.3.
2nd gen MA477LL does not work, it's a 2GB model. I have two of these. Neither works.
2nd gen MA428LL works it is a 4GB model
2nd gen MA426LL works it is a 4GB model
1st gen MA352LL works - it's a 1st gen nano refurb (1GB)
1st gen MA350LL (1GB) - this is another 1st gen nano refurb, but one that's formatted for Windows (and had nothing on it when I connected it). For some reason it mounted fine in Mac iTunes environment and even let me drag an AAC track onto it. I was dumbfounded.   On the desktop, its sys info showed info like any FAT32 flashdrive but it did have an iPod nano icon on it.   I ejected it from iTunes and plugged in a pair of earbuds and hit play on the track. It plays fine.   Go figure! I rechecked the settings in the device. It does say Windows for the format. I feel like I'm in the Bermuda triangle. I might have to reformat it next time a Windows iTunes setup sees that nano though.
So bottom line here with the second gen nanos:    it's the 2GB model, the 2nd gen nanos with model MA477LL that do not work in Lion and iTunes 10.6.3 for whatever reason.   Both of my devices with that model number do work fine on an older MBA running Snow Leopard and iTunes 10.4.

5th Gen iPod and 2nd gen Nano will connect to Mac, not found by iTunes

I bought a brand new MacBook running OSX 10.4.9, and I cannot get my 5th gen iPod video nor my 2nd gen Nano to be recognized by iTunes. The computer recognizes that there are two drives-- they come up on the desktop. But iTunes will not notice them, let alone play music from them. These iPods are mostly used with Windows 2000 PC laptops, and I'm connecting them via USB.
What should I do?
Thanks,
Robert

see if this helps
http://docs.info.apple.com/article.html?artnum=61937

2nd gen nano no longer appears in itunes

My 2nd gen nano does not appear in iTunes. I have windows 7. was ok until last update. device icon does not even appear. nano plays through earbuds but wont appear anywhere.

Hi carstans,
Thank you for using Apple Support Communities.
To troubleshoot this issue where your iPod nano is not recognized please follow the appropriate troubleshooting in the article linked to below.
iPod not appearing in iTunes - Apple Support
Take care,
Alex H.

WILL THE 1st GEN DOCK WORK WITH 2nd GEN NANO?

as the title states.... i think it will, but if anyone knows or has a logical idea, let me know. thanks.

The 2nd Gen Nano does only work with Apples universal dock.
For this product, you will find an adapter.
If you (like me) have purchased a Nano (1st Gen) dock - aka the small dock without audio/video/ir - then the 2nd Gen Nano does NOT fit in. The connector is slightly shifted and due to the round edges, you cannot insert it.
kind regards
Tom

Red 2nd gen nano availability?

I got two red nanos as gifts during the summer and now I'm looking to get another (with xmas coming and all) but can't find them. (sorry, not a fan of the new nanos...they could have made the chubby 3rd gen nano as a ipod video nano or something and kept a slim nano alive...but o well)
The Apple outlet does sell factory refurbed 2nd gen nanos but not the red one.
Plus I'd like to get it engraved as well.
Any suggestions?

Here ya go, found the info. From this article...
How to rent a movie from the iTunes Store on your computer
http://support.apple.com/kb/HT1390
it says...
"Supported video-enabled iPod models are:
iPod touch, iPod touch (2nd generation), iPod nano (4th generation), iPod nano (3rd generation), and iPod classic."
Regards,
Patrick

2nd gen nano not recognized by XP or iTunes

Situation:
2nd gen nano with Nike+ will not appear in Device Manager nor charge. In essence, the XP pro computer does not see the nano at all. However, Nike+ still works, the nano still works in an iHome clock radio and it will beep when connected to a dock.
Troubleshooting:
* 5Rs attempted - however, since the PC Device Manager will not see the nano, I can't issue any restore commands.
* even with nano in disk mode, PC does not see it
* older first gen nano still works properly with same iTunes environment.
Has the USB on the newer nano gone bye-bye?

Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

HT1386 I just reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. Help!

reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano

Itunes says "syncing" but ipod does not. 2nd gen nano

My wife has a 2nd gen nano that will not sync. Itunes says "syncing" but ipod does not, you can scroll through the menus and use it like it was not connected. When I first connect it, the do not disconnect sign appears then after a few seconds the main menu. She has used it for 2 years and it worked fine until today.

Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

Connecting mini to 2nd gen nano

I've had an ipod mini4gb for many years now. Bought myself a second hand 2nd gen nano with no leads. I used my ipod mini wall charger to charge it no problem. When i put the usb lead from my ipod mini into the nano and then into the pc it lights up but is not recognised by pc or itunes.
Q1. *Do i need to buy a different lead for it?*
Q2. *can i use them both on the same pc,(same itunes)*
ps. my lead still *works fine with my ipod mini*.

Piece of s**t ipod, have tried it on my sons pc(he does not have itunes). Tried the new lead in my mini on it and it see's it. try the new lead with my nano...........nothing, waste of money buying the lead!!! So i expect this is where it turns out to be cheaper to buy another one more than get it repaired, expect it something silly like £30.00 just to walk through the repairemans door!!
Thanks for your help by the way. One thing still left unanswered, would i be able to use both ipods on the same itunes(obviously not at the same time)???
cheers.

2nd gen nano charging, not recognized by PC

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