2nd gen nano not recognized on computer or i-tunes

We have 3 nano's in the house; 2 first gen's and 1 2nd gen. The first gen's are working fine. However, when I connect the 4G 2nd gen into the computer (any computer...3 of them...)it is not recognized by the computer, i-tunes, anywhere! Won't even charge from computer. Will plug, play and charge in i-home, but not on computer. I have done the 5 R's (except restore because the computer won't recongnize it...); reinstalled i-tunes; reset, forced to disk mode, etc. I'm out of ideas. 4 months out of warranty of course! Anyone know what to do?

Hello bigbthomson,
Thanks for using Apple Support Communities.
If your iPod touch is displaying that it is disabled and to connect to iTunes, then please see the information in the article linked to below.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
Alex H.

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2nd gen nano not recognized by XP or iTunes

Situation:
2nd gen nano with Nike+ will not appear in Device Manager nor charge. In essence, the XP pro computer does not see the nano at all. However, Nike+ still works, the nano still works in an iHome clock radio and it will beep when connected to a dock.
Troubleshooting:
* 5Rs attempted - however, since the PC Device Manager will not see the nano, I can't issue any restore commands.
* even with nano in disk mode, PC does not see it
* older first gen nano still works properly with same iTunes environment.
Has the USB on the newer nano gone bye-bye?

Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

2nd gen nano not recognized by MBA / Lion 10.7.4 / iTunes 10.6.3

I have this 2nd gen nano (and a bunch of other ones) set to manage music manually. This particular device has worked fine while connected to MBP mid 2010 running SL and most recent iTunes.
But, this 2nd gen nano does not show up on the MacBook Air, mid-2011, running Lion 10.7.4, iTunes 10.6.3.
I have reset the nano. It plays fine, responds to setting changes properly and it does charge while plugged into either USB port of the MBA. The computer is plugged into wall juice, and the other USB port is not in use while I try to get the nano recognized.
Disk utility does not see it either.
This MBA is not the computer I usually sync this 2nd gen nano to since that machine (the MBP mid 2010) is out for repair.
i expected iTunes on this MBA to just mount the thing (since the iPod has the manual preference set, and is a Mac-formatted nano) and that it would then let me delete a few picks and drag a few newer tunes onto it.
The MBA, the nano and my out-for-repair MBP all have the same Apple ID associated with purchased music on the devices.
I rarely reload this nano and haven't actually changed its music since I put the MBP to Lion, so I am not sure if it's Lion, iTunes or the MBA that is the issue with this 2nd gen nano.
After the 2nd nano would not mount, I tried two other iPods, one is a 3rd gen nano and the other is a Classic.   Both of them connected fine and let me drag stuff onto them.
So it seems that either Lion 10.7.4 or iTunes 10.6.3 does not feel like recognizing the 2nd gen nano. Hope this can be fixed. That model nano is practically indestructible and there are still lots of them out there!

Update on the above:
I did some more research on this using assorted of my 2nd gen nanos and a couple 1st gen ones as well.
It's only the 2GB 2nd gen nanos MA477LL part number, that do not work with Lion / 10.7.4 / iTunes 10.6.3.
2nd gen MA477LL does not work, it's a 2GB model. I have two of these. Neither works.
2nd gen MA428LL works it is a 4GB model
2nd gen MA426LL works it is a 4GB model
1st gen MA352LL works - it's a 1st gen nano refurb (1GB)
1st gen MA350LL (1GB) - this is another 1st gen nano refurb, but one that's formatted for Windows (and had nothing on it when I connected it). For some reason it mounted fine in Mac iTunes environment and even let me drag an AAC track onto it. I was dumbfounded.   On the desktop, its sys info showed info like any FAT32 flashdrive but it did have an iPod nano icon on it.   I ejected it from iTunes and plugged in a pair of earbuds and hit play on the track. It plays fine.   Go figure! I rechecked the settings in the device. It does say Windows for the format. I feel like I'm in the Bermuda triangle. I might have to reformat it next time a Windows iTunes setup sees that nano though.
So bottom line here with the second gen nanos:    it's the 2GB model, the 2nd gen nanos with model MA477LL that do not work in Lion and iTunes 10.6.3 for whatever reason.   Both of my devices with that model number do work fine on an older MBA running Snow Leopard and iTunes 10.4.

Problem 2nd gen nano not recognized by Belkin TuneBase FM transmitter

Anyone having trouble with the Nano 2nd Gen connecting and playing on a Belkin TuneBase FM Transmitter? I can only imagine the latest itunes update may have changed some setting? Any thoughts...Thanks

Did your iPod Nano play previously on Belkin? Have you contacted Belkin?

Ipod touch 2nd gen will not sync with computer or i tunes

on ipod screen it says ipod disabled connect to itunes

Hello bigbthomson,
Thanks for using Apple Support Communities.
If your iPod touch is displaying that it is disabled and to connect to iTunes, then please see the information in the article linked to below.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
Alex H.

Ipod shuffle (2nd gen.) not recognized by my powerbook (g4)

My new iPod shuffle (2nd gen.) not recognized by my powerbook (g4). Get error message "The disk you inserted was not readable by this computer". It works just fine with my iMac (g4). If iTunes is open the shuffle is just not recognized. Have tried my shuffle on a friend's PowerBook (Intel based) and it works fine. His new shuffle behaves exactly like mine on my powerbook. All other uses with USB ports appear fine - flash drives etc. I did initialize a new flash drive with 128 bit encryption before the 1st attempt to initialize my new shuffle.
Help! Thanks

Does it show in Apple System Profiler's USB tree? Have you tried connecting it (through its dock) to another computer?

IPod shuffle 2nd Gen is not recognized on PC, but other shuffles are. Software is updated. Is this the end of the road for this particular shuffle?

iPod shuffle 2nd Gen is not recognized on PC, but other shuffles are. Software is updated. Is this the end of the road for this particular shuffle?

Hi envisionquest,
I'm sorry to hear you are having issues with your iPod. If your 2nd Gen iPod shuffle isn't being recognized by iTunes (but other are), you may find the troubleshooting steps outlined in the following Troubleshooting Assistant helpful:
Apple - Support - iPod - iPod shuffle (2nd generation) Troubleshooting
Regards,
- Brenden

6th Gen Nano not recognized

6th Gen Nano not recognized by itunes 11.3

Hello Diablo6vct,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device recognition issues:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Symptoms
Your iPhone, iPad, or iPod touch may not appear under Devices in iTunes after you connect it to your Windows PC. Any of the following may also occur:
The device cannot be restored in iTunes.
An exclamation point, question mark, plug symbol, or "X" appears next to the device's entry in Device Manager.
During an update or restore, the device may no longer be recognized by iTunes.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Ipod Nano not recognized by computer (or itunes) but charging.. so connected

worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
can't find it looking in Explorer
but, it is charging so... it is connected
have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
would that make any difference?

diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod?

6th gen nano not recognized by win7, nor itunes

i've been using my 6th gen nano for a few months now with no problems. suddenly today, i plugged it in and it wasn't recognized by windows and doesn't show up in itunes.
i keep getting errors stating the unknown device is not recognized. i've uninstalled and reinstalled drivers in the Device Manager. i've tried everything on this support page: http://support.apple.com/kb/TS1538. i've also uninstalled, reset, and reinstalled itunes...twice. i've also reset the 6th gen nano several times by holding down the - volume button and sleep button.
the weird thing is, when i plug in my 2nd gen shuffle, it's instantly recognized by win7 and itunes. same thing for my 1st gen nano (using the same cable and USB port).
itunes 10.1.1.4

Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

7th gen nano not recognized by windows 8.1 as a drive OR itunes

When i plug in (USB) my 7th gen nano, my PC (Windows 8.1) doesn't recognize it as a drive (it pops up as a drive for about 2 seconds then goes away) and itunes says its detected but cant be identified properly. My 4th gen nano connects just fine.

Hello Quantum222,
Thank you for the details of the issue you are experiencing with your iPod nano (7th generation) and iTunes. I reommend reviewing the articles below for the issue you described:
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

IPod Nano not recognized by computer.

My iPod Nano 2nd generation isn't recognized whatsoever by my computer. A short recap: On a Windows XP driven computer (not mine and on the other side of the Atlantic) I connected and downloaded music. When I returned home, I wanted to connect my iPod to my own Vista driven computer. No can do! My wife has had an iPod Nano 2nd Generation which was previously correctly connected to my computer. To solve my problem(s) I have logged on to my computer with a different user name and installed iTunes with a clean/empty sheet. Still, I haven't been able to connect my iPod. Is there a solution to this? Cheers, Cai

My iPod Nano 2nd generation isn't recognized whatsoever by my computer. A short recap: On a Windows XP driven computer (not mine and on the other side of the Atlantic) I connected and downloaded music. When I returned home, I wanted to connect my iPod to my own Vista driven computer. No can do! My wife has had an iPod Nano 2nd Generation which was previously correctly connected to my computer. To solve my problem(s) I have logged on to my computer with a different user name and installed iTunes with a clean/empty sheet. Still, I haven't been able to connect my iPod. Is there a solution to this? Cheers, Cai

Ipod nano not recognized by computer, driver issues

Hello All!
I have an ipod nano, first gen, that works just great. Bought another one off of ebay for my husband for Christmas. It looks identical to the one that works - model numbers & year the same - HOWEVER, it is not recognized by iTunes.
I followed an older thread on this forum and followed the directions to download usbstor.sys & usbstor.inf and move to my i368 folder but I still got the same message - something like "Windows highly recommends not installing these drivers because they have not passed logo testing. This could result in serious damage to your computer."
Does anyone know what is the issue? Can it be solved another way? Why does my other nano work? Does anyone know if it is safe to the install usbstor drivers? Help please

Is this any help?
USB drivers are not installed properly or are out of date.
There's also this: iTunes 7 or later doesn't recognize the iPod.

My ipod shuffle 2nd gen is not connecting to computer right.

My ipod suffle second gen is flashing red 3 times and then showing clear,like its off.After the flash's the computer is not recognizeing it.what happened?

My guess, based on your info and the fact that the shuffle is an older model, is that the shuffle's battery is worn out and not holding a charge. When you plug it in, it functions because it is getting power from the USB connection and appears to charge. When you disconnect it, it goes dead because battery does not hold the charge.
Since you have already tried doing a Restore, the problem is hardware and not software. Unless you want to do the work yourself
http://www.ifixit.com/Guide/Installing+iPod+Shuffle+2nd+Generation+Battery+Repla cement/3656/1
the cost for replacing the battery probably exceeds the $50 for a new 4th gen shuffle.

Ipod shuffle 2nd gen suddenly not recognized by itunes, any ideas?

My 2nd gen shuffle is suddenly not recognized by itunes, all troubleshooting done per apple support, ie make sure cords plugged firmly, try all usb ports, try different cord etc... any ideas?

Hello,
I had a similar problem. I posted my problem in this link:
http://discussions.apple.com/thread.jspa?threadID=836301&tstart=0
Would you read that and see if it sounds like something you're experiencing? If so maybe we can both scream for help on here at the same time, and get some answers!

2nd gen nano not recognized on computer or i-tunes

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