2nd gen shuffle blinks orange 3x then doesnt charge, isnt detected

I have had and used my Ipod Shuffle for a couple months now and I go to plug my Ipod Shuffle into the USB dock and the Ipod light blinks orange three times and nothing happens after that. The Ipod is not detected by my computer or by Itunes. The Ipod does not charge at all. Because the Ipod is not detected by Itunes or anything else for that matter, I can't upload or organize any of my songs on the Ipod. I have tried all of the solutions I can find related to Apple and Ipod. None have worked. I uninstalled Itunes from my computer and then reinstalled it and nothing happened. I want to find the answer to my pesky problem because I don't want to have to buy another MP3 player. Please help me fix this problem. Any ideas or suggestions?

I had the exact problem occur with a 2nd gen shuffle less than 24 hours old. I had just bought my kids each one of these. After loading them both with songs, one of them would no longer be recognized by either of my PC's. When plugged in to the docking station, the light on the ipod would blink orange 3x, and then, nothing. The PC would not play the normal something-was-just-plugged-into-the-USB-port sound. The other shuffle connected fine, using the same USB port and docking station. Strange enough, the ipod that refused to be recognized would still play the music that had already been loaded before the problem started. However, since it was not being recognized by the PC or iTunes, I figured it was not going to take a charge, and would just be a matter of 12-14 hours before the thing was dead for good. I took it back to Best Buy and exchanged it for a new one. This time I purchased the 2-year replacement contract (something I rarely do). Probably a good bet, as a couple of hours later, the sound of the newly-replaced shuffle cuts in and out when the headphone wire is touched. I wonder how many of these cute little guys my kids will go through in the next two years...

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  • 2nd gen shuffle blinks 3 orange lights then stops.

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    I have had the same problem.
    Just done a restore to factory setting.On the I tunes page.Reloaded music.
    Left it plugged in.
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    Try this page http://support.apple.com/kb/ht1238

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    Hi Everyone..
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    Have you tried the Reset Utility?
    http://docs.info.apple.com/article.html?artnum=305204

  • Need Help with 2nd gen shuffle

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    And you will have to take me seriously here but, by using the on/off switch, turn it on, count 15 Mississippi and turn it off, counting 15 Mississippi. Do this three times, leave it in the off position and reconnect the ipod to the dock, then the dock to the computer.
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  • 2nd gen shuffle wouldn't sync - fixed it (for me)

    With 2nd gen shuffle, changed computers, downloaded ITunes 9, created new playlists, got all ready... and shuffle won't sync. Would start syncing, then quit after trying a couple songs, then some kind of error - folder not found or something like that. Tried it over and over in different variations. Looked thru google and tried resetting ipod, uninstall/reinstalling itunes (couple times), uninstalled intunes 9 and used itunes 7 (which someone recommended), searched thru apple support and tried things - same problem. Noticed in Explorer that the Ipod wasn't being detected consistently - would show briefly, then disappear so figured there was some problem with the computer recognizing the device, even though IPOD was recognized in ITunes. Went to Apple discussions looking for "recognizing ipod" and found http://support.apple.com/kb/ts1369; which I had seen earlier, but blew it off as not relevant because ipod was recognized in ITunes.
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    I think it was just that itunes was running- but can't disable that.  I ended up just taking about 30 mins to delete each song individually from the shuffle. Hopfully it will work for the kiddo we are giving it too.  Thanks for your suggestion! 

  • 2nd gen shuffle disk format FAT32 on a mac?

    Guys,
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    ah... well, I've already restored one of the times that it was connected to a proper 2.0 powered USB port.
    the first time, it wouldn't come back from the reflashed state, ie it didn't reconnect to iTunes...
    I disconnected, it had no songs on it, but it seemed to work... after a number of attempts to dock, it finally did, and I pumped a bunch of song over to it and it worked...
    I then retried that sequence and the update worked fine.
    it's still a strange beast. for example... although no disk access is allowed, it still mounts a shuffle icon onto the desktop, just no folders are visible... strange...
    I've chosen to downsample to 128kbit AAC, and I'm not having iTunes autofill the shuffle. I unselected the downsample option and clicked apply. one would think that the data on the shuffle would stay as is. Nope, it wiped the shuffle and tried to put the songs that were there back on the shuffle at the original bitrates, which of course don't fit. Reselect the downsample option, click apply, and it repeats the wipe of the shuffle, and is now (again) downsampling and sending to the shuffle. Since it's on the keyboard USB port right now, this is taking quite a while.
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  • 2nd gen shuffle not working windows 7

    I connected my 2nd gen shuffle to my laptop (Windows 7) and it told me I need to restore it, but Itunes keeps crashing every time i tried. I restared my pc, then it stopped showing in Itunes but showed on devices, and was on. Now it does nothing at all, no lights or anything. Any help appreciated

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  • 2nd. gen. shuffle volume (on wheel) will increase but not decrease

    My 2nd. gen shuffle will increase the volume using the wheel but it will not turn back down using the wheel. to reduce volume you must reset by turning off- then on. I have turned the max vol (using windows computer) both on and off and this does not affect problem. When you reset the volume is about mid point and again you can increase using + wheel but not decrease with -. the other wheel and all other functions are perfect.

    Not looking good if you ask me especially since the problem was persistent across two different PCs and the reset utility did not help.
    B-rock

  • 2nd gen shuffle

    2nd gen shuffle light flashes from green to orange and wont work what can i do

    How many times does it flash of each color?  Does it match up with any of the status indicators mentioned in this Apple support document for the 2G Shuffle?
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  • Can (2)1st & (2) 2nd gen shuffles be on same computer and same itunes

    I currently have 2 1st gen shuffles - other kids wanted ipods so i got them the 2nd gen shuffles. My concern is will the software for the 2nds' be compatable with the 1sts'. If not will it be possible to have two different versions of itunes installed on the same computer. I don't want to give up the 1st gen. One's mine and I gotta have my music!!!! I tried looking up the answer everywhere on Apples wonderful support site. No help, so I am asking you fine people out there who have purchased Apples products and then been left to wonder in the dark.
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    The current version of iTunes supports all currently available iPods; if you want to transfer different music to each iPod, see this article for information.
    (18480)

  • I have a 2nd gen  shuffle. i had to get a new computer and downloaded V11. my itunes works but i CANNOT sync to my shuffle. any ideas????

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    Hi Ishkrbibbl,
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  • 2nd gen shuffle cannot be synced due to error message (-124).What to do?

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