2nd Gen. Shuffle is 1st rate Problem

Here is my problem's time line. Day 1 new shuffle hooks up correctly. I have downloaded latest version of itunes and all is right with the world. Day 2, come in in the a.m. and my computer is totaly locked. It will not soft boot (ctrl alt del) nothing, key board is locked, everything is locked. I tried the support web site, the 5 Rs. I tried remove programs and reinstall. After about an hour I am running again. I leave the shuffle on the cahrger come back in about 30 minuets and it is locked up again. I check for viruses and adware. I get a registry mechanic program and run it. The few things that show up are shown as minor and I fix them. Days go by and I try this forum and any other that might give a clue as how to fix this problem. My computer is about 12 months old and so I am thinking it has to be the shuffle and eventually I get the green once and orange continuous flash that seems to mean dead shuffle. I exchange it at day 22 and have the same problems happen again. I unplug my desck-top computer and take it along with my shuffle to have it checked at Best Buy (Geek Squad) and they put my shuffle on their computer and restore it. They put it on my computer and restore it. They check my computer for viruses, adware, registry problems, and it comes up clean. My shuffle seems to work at the store but then it seemed to work at home and sure enough the new shuffles locks up after about an hour.
Does any one have a solution?

I just got off the phone with Ipod support. Here is
the story. I have used the three usb port in front,
and the four ports in the back and I have also used a
2.0 power router.
The support lady walked me through the 5 Rs again. We
went into config sys and changed to selective start
up. We reassigned a new user account and again
everything looks fine. The only problem is that I
know now that if I wait it will lock up my computer
again and so I asked her if I could restart my
computer with the shuffle plugged in and she said
that was no problem and to go ahead. When I clicked
on restart the computer blacks out and upon restart
freezes up the computer again. If I unplug from the
usb port the computer fires right up and finishes the
restart. Support was helpful and tried but she
admitted she had no clue and that I should exchange
again.
AMAZING! She gave you BAD advice! Restarts with a USB storage device plugged in can be problematic since Windows is expecting to find a usable system on it... We STILL have not established whether the "lockup or freeze" occurrs coincident with something else happening on your computer.
Thanks for the added info...
Please let us know how the THIRD one behaves.

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Can (2)1st & (2) 2nd gen shuffles be on same computer and same itunes

I currently have 2 1st gen shuffles - other kids wanted ipods so i got them the 2nd gen shuffles. My concern is will the software for the 2nds' be compatable with the 1sts'. If not will it be possible to have two different versions of itunes installed on the same computer. I don't want to give up the 1st gen. One's mine and I gotta have my music!!!! I tried looking up the answer everywhere on Apples wonderful support site. No help, so I am asking you fine people out there who have purchased Apples products and then been left to wonder in the dark.
dell pc Windows XP

The current version of iTunes supports all currently available iPods; if you want to transfer different music to each iPod, see this article for information.
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Will iPod Shuffle 2nd Gen work with 1st Gen USB Power Adapter?

Hi.
I have the iPod USB Power Adapter (M9837ZM/A) and was wondering if it will also work with the iPod shuffle 2nd Gen?
Mine only lists the original shuffle (naturally) and I just realized that Apple apparently re-designed the USB Power Adapter (MB051LL/A), which does list the 2nd Gen shuffle (http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=E82 45892&nplm=MB051LL/A).
Does anyone know if I can use my power adapter with my new 2nd Gen shuffle?
Thanks!

Will I be still pleasantly surprised when my iPod is fried?
So, what you're saying is, that whatever happens, it cannot do harm to the iPod?
If that's so, i'll give it a try.

2nd gen shuffle seen by windows, but not by itunes on other computers

Hi Everyone..
Im trying to help a friend out, I suspect his 2nd gen shuffle is hosed, but thought I'd confirm with others.
He's had itunes and this shuffle for a while.. worked ok. Stored it for a year or so, and now found that when we plug it into his laptop, Windows XP will see it as a usb drive (and I can transfer files onto it as a flash drive), but itunes doesnt see it.
In mucking around with it for some time, I finally installed a fresh copy of Itunes over the existing one and when it restarted I was told the shuffle was in Recovery mode.. so I reset it from within itunes. Upon restarting, itunes again doesnt see it. I then downloaded the reset utility and tried that, again, doesnt see it.
I installed itunes on my win7 desktop, my wifes 1st gen ipod touch is seen a-ok, but my friends shuffle is not.. again, I can use it as a flash drive on the win7 computer, but itunes does nothing.
Is the shuffle toast?
thanks,
cakes..

Not looking good if you ask me especially since the problem was persistent across two different PCs and the reset utility did not help.
B-rock

2nd gen shuffle disk format FAT32 on a mac?

Guys,
my incredibly stable quad g5 has gone "nuts" since I've had my 2nd gen shuffle. It hangs, won't mount external USB drives if the 2nd gen shuffle is docked during startup, lots of other really weird things.
The shuffle was delivered to my work, so the shuttle was 1st connected to a Windows box, but just to charge it fully.
when the shuffle is connected to the quad, it only actually shows in iTunes about 25% of the time... whether or not it shows up in iTunes, I can see an "iPod" on the USB bus. I've got lots of USB 2.0 powered ports... changing ports doesn't make a difference at all.
according to iTunes, the software version is 1.01, which was updated from the shipping 1.00 while connected to the Windows machine. (this might have been a bad thing to do)
when the shuffle is connected to iTunes, despite the fact that the checkbox allow disk access, most of the time I still see the shuttle mounted as a drive volume. When it doesn't show up, I can still see the drive briefly mount and unmount if I toggle settings or do anything with the shuttle.
obviously, I've tried restore(s) from the quad, which resets the contents of the shuttle but doesn't change the disk format.
the shuttle itself operates as expected, it's only while it's docked to the quad that all heck breaks loose...
Any ideas???
Thanks

ah... well, I've already restored one of the times that it was connected to a proper 2.0 powered USB port.
the first time, it wouldn't come back from the reflashed state, ie it didn't reconnect to iTunes...
I disconnected, it had no songs on it, but it seemed to work... after a number of attempts to dock, it finally did, and I pumped a bunch of song over to it and it worked...
I then retried that sequence and the update worked fine.
it's still a strange beast. for example... although no disk access is allowed, it still mounts a shuffle icon onto the desktop, just no folders are visible... strange...
I've chosen to downsample to 128kbit AAC, and I'm not having iTunes autofill the shuffle. I unselected the downsample option and clicked apply. one would think that the data on the shuffle would stay as is. Nope, it wiped the shuffle and tried to put the songs that were there back on the shuffle at the original bitrates, which of course don't fit. Reselect the downsample option, click apply, and it repeats the wipe of the shuffle, and is now (again) downsampling and sending to the shuffle. Since it's on the keyboard USB port right now, this is taking quite a while.
I'll def try on other machines, and indeed without the USB drives mounted, ah, sorry, can't really do that on the quad... the iTunes library is on one of the external USB drives...
anyway, I get what you want me to try... it might be tomorrow before I can repeat the sequence enough times to say something conclusive. This has been going on for a few days already... I've restarted the quad more times since Thursday than I have in the last year!
I'm not panicking yet, but am extremely curious what is causing this problem.
Once again, thanks... I try some more tests and post back
Michael

2nd gen shuffle wouldn't sync - fixed it (for me)

With 2nd gen shuffle, changed computers, downloaded ITunes 9, created new playlists, got all ready... and shuffle won't sync. Would start syncing, then quit after trying a couple songs, then some kind of error - folder not found or something like that. Tried it over and over in different variations. Looked thru google and tried resetting ipod, uninstall/reinstalling itunes (couple times), uninstalled intunes 9 and used itunes 7 (which someone recommended), searched thru apple support and tried things - same problem. Noticed in Explorer that the Ipod wasn't being detected consistently - would show briefly, then disappear so figured there was some problem with the computer recognizing the device, even though IPOD was recognized in ITunes. Went to Apple discussions looking for "recognizing ipod" and found http://support.apple.com/kb/ts1369; which I had seen earlier, but blew it off as not relevant because ipod was recognized in ITunes.
For me, appears that I didn't have shuffle connected to a high-power USB port - just plugged it into first one I saw, which wasn't high-power; did change ports earlier, but didn't know I had high-power ones (or needed them) available in another part in the back of computer. Changed ports and it worked - synced up like it used to.
Hope this helps others - I spent 3 days researching internet, trying variety of different things and being PO'ed - and music-less.

I think it was just that itunes was running- but can't disable that. I ended up just taking about 30 mins to delete each song individually from the shuffle. Hopfully it will work for the kiddo we are giving it too. Thanks for your suggestion!

2nd gen shuffle blinks orange 3x then doesnt charge, isnt detected

I have had and used my Ipod Shuffle for a couple months now and I go to plug my Ipod Shuffle into the USB dock and the Ipod light blinks orange three times and nothing happens after that. The Ipod is not detected by my computer or by Itunes. The Ipod does not charge at all. Because the Ipod is not detected by Itunes or anything else for that matter, I can't upload or organize any of my songs on the Ipod. I have tried all of the solutions I can find related to Apple and Ipod. None have worked. I uninstalled Itunes from my computer and then reinstalled it and nothing happened. I want to find the answer to my pesky problem because I don't want to have to buy another MP3 player. Please help me fix this problem. Any ideas or suggestions?

I had the exact problem occur with a 2nd gen shuffle less than 24 hours old. I had just bought my kids each one of these. After loading them both with songs, one of them would no longer be recognized by either of my PC's. When plugged in to the docking station, the light on the ipod would blink orange 3x, and then, nothing. The PC would not play the normal something-was-just-plugged-into-the-USB-port sound. The other shuffle connected fine, using the same USB port and docking station. Strange enough, the ipod that refused to be recognized would still play the music that had already been loaded before the problem started. However, since it was not being recognized by the PC or iTunes, I figured it was not going to take a charge, and would just be a matter of 12-14 hours before the thing was dead for good. I took it back to Best Buy and exchanged it for a new one. This time I purchased the 2-year replacement contract (something I rarely do). Probably a good bet, as a couple of hours later, the sound of the newly-replaced shuffle cuts in and out when the headphone wire is touched. I wonder how many of these cute little guys my kids will go through in the next two years...

2nd gen shuffle not working windows 7

I connected my 2nd gen shuffle to my laptop (Windows 7) and it told me I need to restore it, but Itunes keeps crashing every time i tried. I restared my pc, then it stopped showing in Itunes but showed on devices, and was on. Now it does nothing at all, no lights or anything. Any help appreciated

I have two suggestions. There is an iPod Reset Utility
http://support.apple.com/kb/HT1238
that is only for the 1st and 2nd gen shuffle. It does something like a Restore in iTunes, but works at a "lower" level in cases when a Restore in iTunes does not work (or cannot be used). For it to work, the shuffle does need to be seen by the system, and it sounds like yours meets that requirement.
Unfortunately, I don't think it works with Windows 7. If you happen to have an older PC with 32-bit Windows, you can use that PC to run the utility on the shuffle. Or, maybe you have a friend with a Mac or 32-bit Windows PC that can run it for your. Or, if you have an Apple Store nearby, you can make a reservation at the Genius Bar and ask them to look at it and run the reset utility.
The second suggestion, if you don't have a convenient way to use the reset utility, is to use Windows to reformat the shuffle's storage like it was a flash drive. Use a "full" format (not the "quick" option). Use the "FAT" format type. Make sure iTunes is NOT running. After it is reformatted, it will be blank. When you run iTunes, it should recognize the shuffle and ask you to Restore it (to re-install the software and set it to default settings). Hopefully, it will work this time.

2nd. gen. shuffle volume (on wheel) will increase but not decrease

My 2nd. gen shuffle will increase the volume using the wheel but it will not turn back down using the wheel. to reduce volume you must reset by turning off- then on. I have turned the max vol (using windows computer) both on and off and this does not affect problem. When you reset the volume is about mid point and again you can increase using + wheel but not decrease with -. the other wheel and all other functions are perfect.

Not looking good if you ask me especially since the problem was persistent across two different PCs and the reset utility did not help.
B-rock

2nd gen shuffle blinks 3 orange lights then stops.

My 2nd gen shuffle worked yesterday but not today. It now blinks 3 orange lights at me then stops. it doesnt show in itunes or even registers on my computer. I've tried a different usb cable but still no luck. The cable works as it charges my sons 2nd gen shuffle fine. What can I do to fix it?

I have had the same problem.
Just done a restore to factory setting.On the I tunes page.Reloaded music.
Left it plugged in.
Now seems to be OK.fingers crossed

2nd gen shuffle loses music for no apparent reason

I recently bought a 2nd gen shuffle and I've connected to my pc and uploaded music without any problems.
However, while I'm using the shuffle, for some unknown reason - and completely at random, the shuffle seems to lose certain tracks, not all - just some.
I have loaded nearly 2 hours previously, but after this disappearing trick has finished, there's usually only about half a dozen or so left.
I have re-loaded a couple of times but I was wondering if this is a common/known error and as such, whether there is a workaround or fix, or should I just take it back and get another one?
Any help would be very much appreciated.
Cheers,
Dougler.
Windows XP

I recently bought a 2nd gen shuffle and I've
connected to my pc and uploaded music without any
problems.
However, while I'm using the shuffle, for some
unknown reason - and completely at random, the
shuffle seems to lose certain tracks, not all - just
some.
I have loaded nearly 2 hours previously, but after
this disappearing trick has finished, there's usually
only about half a dozen or so left.
I have re-loaded a couple of times but I was
wondering if this is a common/known error and as
such, whether there is a workaround or fix, or should
I just take it back and get another one?
Any help would be very much appreciated.
Are the "disappearing" tracks mucis that was purchased from the iTunes Music Store... in other words, what's their provenance?

Need Help with 2nd gen shuffle

I recently purchased a 2nd gen shuffle from a friend. He used Mac and I have Windows Vista so I knew I would have to restore so it would configure to my Windows Vista machine. I did this, renamed and synced some music to it, charged it with no problem. My husband took it with him to work and listened with no problems. He completely used it til the battery went down and needed charging. I hooked it up thru high speed USB port. Itunes didn't recognize it, there were no lights...not even a red or orange light at all. My computer nor device manager recognize it and still no lights on the shuffle period. I've had it hooked up to different ports and no help. I have a nano that works perfectly thru the same port I used so I know it isn't the port. I've tried restarting the computer....no help. I saw the seperate program that you can download for restoring but it says it can't be used with windows vista so I can't try that. Does anyone have any suggestions for me? I really could use some help with this. Thanks in advance for any insight.

And you will have to take me seriously here but, by using the on/off switch, turn it on, count 15 Mississippi and turn it off, counting 15 Mississippi. Do this three times, leave it in the off position and reconnect the ipod to the dock, then the dock to the computer.
Let me know how it goes.

10.7.4 OS 10.6.3 iTunes Broke 2nd Gen shuffle syncing

After the recent iTunes update to 10.6.3 I have experienced problems syncing my 2nd generation iPod Shuffle. I get an error message indicating a problem syncing, try again later or restore. I have restarted the computer, restored the software in the iPod Shuffle, and even downloaded iTunes. Multiple times.
Any advice on solving this problem now, or must I wait till the next version of iTunes and hope it fixes this problem?

My 2nd gen shuffle still works fine with the lastest iTunes and latest Mac OS X. Did you only update iTunes when this problem started, or was it both iTunes and Mac OS X?
As a test, I woud disconnect all USB peripherals (except for standard keyboard and mouse if desktop Mac), and connect the shuffle to a direct USB port. There may be some odd USB device conflict.
Another test, to help narrow down possible causes, is to create a new user account, in System Preferences Users & Groups pane. Log out (don't use Fast User Switching) and log in to the new user account. Try using iTunes with the shuffle there, to see if it works better. If that helps, the cause is something in your current user account. If the problem is the same, the problem is something that affects the overall system or hardware.
I just noticed that your profile shows two Macs. Do they both have the same Mac OS X version and iTunes version, and does this problem occur with both Macs?

I have a 2nd gen shuffle. i had to get a new computer and downloaded V11. my itunes works but i CANNOT sync to my shuffle. any ideas????

i have a 2nd gen shuffle. i had to get a new computer and downloaded V11. my itunes works but i CANNOT sync to my shuffle. any ideas????

The latest iTunes may hide the sidebar by default. To show the sidebar, from the iTunes menu bar, under View, select Show Sidebar.
With the sidebar visible on the left side of the iTunes window, when you connect the shuffle, does it appear in the sidebar, under DEVICES?
Since this is a 2nd gen shuffle, are you using the original USB cable that came with the shuffle, with the mini-dock at the shuffle end? A USB cable that is for the 3rd or 4th gen shuffle will not work; the connector is different.

2nd gen shuffle freezes my laptop pc

I was just given a 2nd gen shuffle as a present. Last week I intalled itunes on my lenovo laptop (running windows xp), and all worked great for 1 week. then, suddenly, one day i plugged my shuffle into its dock, and my laptop froze. since then, i cannot get things to work right.
Details:
- ipod shuffle has constant amber light blinking when in dock; works normally otherwise, charges fine, etc
- ipod shuffle works fine w/ songs it already has onboard, but is not recognized by itunes anymore
- when pulling up my windows task manager while pc is frozen, I've noticed that my shuffle is causing my computer to use 100% of its cpu capacity. Removing the shuffle does not stop this. the only way to remedy this is to tell the task manager to "end process" for the ipod services .exe file, which then returns my pc to normal function. Several experiments show that as soon as my pc recognizes the ipod and starts running that services program, cpu usage hit 100% immediately and the computer freezes again.
- "reset","retry", "restart" all tried with no success
- "reinstall" tried, with no success. I had just installed the latest itunes and it worked great for that first week, anyways, so out-of-date software not likely to be the culprit
- "restore" not possible, because itunes never recognizes that my shuffle is docked now
- at no point have I recieved any error messages from either itunes or windows
Basically, the thing is useless now, except for the songs already on it. Got any ideas?
pc laptop Windows XP

Have you tried the Reset Utility?
http://docs.info.apple.com/article.html?artnum=305204

2nd Gen. Shuffle is 1st rate Problem

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