2nd gen shuffle not working windows 7

I connected my 2nd gen shuffle to my laptop (Windows 7) and it told me I need to restore it, but Itunes keeps crashing every time i tried. I restared my pc, then it stopped showing in Itunes but showed on devices, and was on. Now it does nothing at all, no lights or anything. Any help appreciated

I have two suggestions. There is an iPod Reset Utility
http://support.apple.com/kb/HT1238
that is only for the 1st and 2nd gen shuffle. It does something like a Restore in iTunes, but works at a "lower" level in cases when a Restore in iTunes does not work (or cannot be used). For it to work, the shuffle does need to be seen by the system, and it sounds like yours meets that requirement.
Unfortunately, I don't think it works with Windows 7. If you happen to have an older PC with 32-bit Windows, you can use that PC to run the utility on the shuffle. Or, maybe you have a friend with a Mac or 32-bit Windows PC that can run it for your. Or, if you have an Apple Store nearby, you can make a reservation at the Genius Bar and ask them to look at it and run the reset utility.
The second suggestion, if you don't have a convenient way to use the reset utility, is to use Windows to reformat the shuffle's storage like it was a flash drive. Use a "full" format (not the "quick" option). Use the "FAT" format type. Make sure iTunes is NOT running. After it is reformatted, it will be blank. When you run iTunes, it should recognize the shuffle and ask you to Restore it (to re-install the software and set it to default settings). Hopefully, it will work this time.

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Hi Everyone..
Im trying to help a friend out, I suspect his 2nd gen shuffle is hosed, but thought I'd confirm with others.
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Is the shuffle toast?
thanks,
cakes..

Not looking good if you ask me especially since the problem was persistent across two different PCs and the reset utility did not help.
B-rock

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Put it on the dock connector, connect it to your computer, and charge it for at least 30 minutes then see if your computer can see it.
Message was edited by: deggie

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For some reason, my iPod got stuck when attempting to play. I went to the forum and found out that I needed to restore my iPod. However, I get this message:
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Restore to factory settings.new iPod if you have not yet already. If still problem time for an appointment at the Genius Bar of an Apple store.

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After the recent iTunes update to 10.6.3 I have experienced problems syncing my 2nd generation iPod Shuffle. I get an error message indicating a problem syncing, try again later or restore. I have restarted the computer, restored the software in the iPod Shuffle, and even downloaded iTunes. Multiple times.
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i have a 2nd gen shuffle. i had to get a new computer and downloaded V11. my itunes works but i CANNOT sync to my shuffle. any ideas????

The latest iTunes may hide the sidebar by default. To show the sidebar, from the iTunes menu bar, under View, select Show Sidebar.
With the sidebar visible on the left side of the iTunes window, when you connect the shuffle, does it appear in the sidebar, under DEVICES?
Since this is a 2nd gen shuffle, are you using the original USB cable that came with the shuffle, with the mini-dock at the shuffle end? A USB cable that is for the 3rd or 4th gen shuffle will not work; the connector is different.

Shuffle 1st gen works only in usb port, 2nd gen shuffle isn't noticed

I am aware these problems have not been solved anywhere on the internet but im praying someone has the answer to it.....maybe even someone from apple (but i dont think they care)
Lets start with my 1st gen shuffle
2 years ago it was accidently washed with my bottoms. Let it dry, charged it in the pc and everything seemed fine until i tried to listen to the songs that were still on it. The battery indicator showed no light even though while it was in the usb port, it showerd a solid green light (fully charged). Weeks later the new shuffle came out so i packed this 1 away and bought the 2nd gen.
Now my 2nd gen isn't working, so i thought i'd try again with the 1st gen. The same problem occurs even now. It charges fully but it seems dead outside of the usb port. I'm guessing the battery is dead but i await confirmation from someone with more knowledge than me.
Ok now the 2nd gen. I've had it for nearly 2 years and after a itunes update, the laptop or any other computer doesn't recognise it is connected. It still has a slight charge, the battery indicator is red (low batt) but still won't show up on windows or itunes. No lights flash when it is plugged in either.
With both shuffles i've tried EVERYTHING!! I've searched so many forums and tried everything. I even rinsed my 1st gen and let it dry off in rice (which made it completly dry over 24hrs, i'd recommend it if you ever drop your phone/ipod in water). I've heard too many people say they have the same problems with their 1st, 2nd and even 3rd ipod shuffles
I thought apple made the best mp3 players, but if the shuffles are just going to die all of a sudden with no hope of reviving them......then why else would apple keep making them and not allow people to return them? Its not our fault it happens.....1st gen was my fault.......but the 2nd gen looks BRAND NEW! I loved these shuffles but if they don't start working soon then i am not going to recommend them to anyone or even buy myself another 1. I'd rather have a cheap mp3 player that i wouldn't mind throwing away
All help is truly welcomed and thank you in advance

Is there anything that can be done?
Sorry about my spelling people

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Not looking good if you ask me especially since the problem was persistent across two different PCs and the reset utility did not help.
B-rock

2nd gen shuffle not working windows 7

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