2nd Generation iPod with frozen Apple logo

Tried to reset this iPod using the menu/play button technique. Just returns to logo. When I plug into USB, iTunes doesn't recognize and neither does my computer. Stuck and don't know what to do.

That sounds like the 3rd gen iPod. However, it is designed to work with FireWire as well. It may sync over USB if the battery is topped off, but it does not charge over USB. The only way to use USB is to use this special two-ended cable that has both a FireWire and USB connector.
http://store.apple.com/us/product/M9688G/A?mco=MTIxODk3Mw
The USB end goes to the USB port on the computer. The FireWire end goes to the square white wall power adapter to supply power to the iPod while it syncs.

Similar Messages

7th generation iPod nano flashes apple logo with a white screen and won't play. What is wrong with it?

I have a 7th Generation iPod Nano that started flashing the Apple logo with a white background. I have tried Diagnostics, restoring the iPod and even resetting it. At one point it was in a Restore Loop. I'm thinking maybe it has a virus but reading further says that I may be missing one of the drivers. Is there any way to fix it without taking into a tech?? Please help...miss my music!!

Hi jkjuarez2012,
Thank you for visiting Apple Support Communities.
It sounds like your iPod nano is only showing the Apple logo with a white background, and you've tried many good steps including resetting and restoring the device. I know I'd miss my music in this situation.
Make sure that you followed the steps in this article when restoring your iPod:
Restoring iPod to factory settings - Apple Support
If the issue continues after restoring, your iPod nano may need to be serviced. You can use this link to find out more about iPod service:
If the issue is still not resolved, please read this information on servicing your iPod.
From:
iPod nano (7th generation): Hardware troubleshooting - Apple Support
Best Regards,
Jeremy

2nd generation nano stuck on Apple logo

My 2nd generation nano is stuck on the Apple logo, although the logo does flash on and off every few seconds. It is possible to put the nano into disc mode and access its content through iTunes. I've tried "restore" and the process is completed to the point of saying the iPod is being restarted, and to wait for it to appear in the iTunes window. Unfortunately, it never shows up in iTunes and the iPod itself ends up back in the Apple-logo-flashing mode.
Any suggestions? Help would be appreciated.

Thanks for the suggestions. I've tried the 5 R's as well as the suggested procedure in the link. Unfortunately, the problem persists.
One issue I've wondered about is whether or not a dead battery could play a part in this problem. It seemed that battery charge retention was becoming a issue for a while before this problem started. It's hard to know now if the battery is charged or not, as the iPod will only function in disc mode when it's attached to the computer through a USB link. When I attempt to charge the iPod through an adaptor and a wall outlet, the battery charge icon does not appear on the screen; then, as at all other times, the only thing that is visible on the iPod screen is the Apple logo. I don't see how the battery could be the only problem, however, since the iPod is recognized by the computer (iTunes) only when it's in disc mode.

5th generation Ipod only shows apple logo, lights up, and restarts.

The iPod is stuck restarting and showing the apple logo. When I try to restore iPod, says "can't mount Ipod", already tried the Five R's. and I tried charging the battery to see if that was the problem, did not work. Computer sometimes recognizes ipod, but only in Disk mode.

Hi. try...
1. Deinstalling all iTunes / quicktime / updater. Reboot the PC and install all the software from the CD again. Then try a RESTORE.... if that doesn't work.
2. If you have access to another PC try the restore from there.... if that doesn't work.
3. Contact Apple for a replacement.
You'll find a few hits on the forum that talk about the ipod being formatted for Mac use and you have to restore to get it into a windows format. I had a replacement and info came with it from apple with this info.
I had a problem with restoring, along the lines of 'disk write error / firmware error, which I eventually fixed by installing the Belkin USB card. Once I was sure the ipod was working OK I tried installing the software and restoring on a few different PC's that I have access to. Unfortunately results were pretty inconclusive as to configs that worked / didn't work.

IPod with no apple logo on back

My grandma just bought a new iPod touch 2G and it doesn't have the apple logo or anything on the back, i was wondering if this could be a fake iPod but it has iOS software

aarchione wrote:
My grandma just bought a new iPod touch 2G and it doesn't have the apple logo or anything on the back, i was wondering if this could be a fake iPod but it has iOS software
"New" iPod touch 2nd gens aren't being sold in stores. If you bought some gray market iPod then there is a decent chance it is fake. From where did you buy it?

2nd generation ipod with error code

When I try to sync my ipod and itunes, I come up with error code -48. Won't sync. Everything was already updated, I've tried virtually everything with the exception of restore. Would like for that to be last option. Can anyone help me out???

Try on another computer
Then see:
-1 error
-1 error too
If still problem means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have a 2nd generation Ipod and would like to get a 4th generation Ipod, will I loose all my apps if I do?

I have a 2nd generation Ipod with lots of apps (free and paid). I would like to get a 4th generation Ipod but do not know if I will loose all my apps or not? Can any one tell me?

You will not lose your Apps. They can be reloaded onto your new iPod Touch.

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo

I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen. Can anyone help me out?

My IPOD TOUCH is frozen with the Apple logo sitting there on the screen. I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it. I can't turn it off. The screen will also flash as though it will turn off then goes back to the logo screen. Does anyone know what the heck is going on with my IPOD? It's reall frustrating me...ALOT!!!

- Try:
iOS: Not responding or does not turn on
- If not successful, let the battery fully drain. After charging for at least an hour try again
- If still not successful, time for an appointment at the Genius Bar of an Apple store.

I have a 4th generation iPod nano 4th and when I turn it on, the screen won't progress passed the main screen with the Apple logo. What should I do?

I have a 4th generation 8GB iPod nano and it will not progress past the blank screen with the white apple logo on it. I have charged it fully and tried to restart it by pressing and holding the menu buttons for 3-7 seconds. The devices screen will turn off and then, after a couple of seconds, the screen with the Apple logo will appear again. This screen will remain lit until the iPod runs out of battery again. I have tried plugging it into my Macbook Pro. I have the newest versions of iTunes software and OS X Mavericks. The computer will not recognize the iPod and the device will not show up in the computers list of devices. I looked up the troubleshooting for the device and found out how to put the device into disk mode. I followed the intructions but the iPod would not go into disk mode. The screen still displayed the Apple logo and would not set into disk mode. I fear that I have run out of options. I have come to this forum in hopes that I can still salvage my device. If there is anything I can do, please loet me know so I can try it. If not, I am affraid I will have to go to an Apple store of authorized retailer and have it repaired or replaced.

Try manually connecting the device to your PC in Disk Mode and then restoring it iTunes.
From http://support.apple.com/kb/HT1363
Putting iPod devices with a Click Wheel into Disk Mode
If necessary, verify that your iPod has a Click Wheel.
Before placing the iPod into Disk Mode, verify that it is charged.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".
If you are having difficulty putting your iPod into Disk Mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center. If you are still unable to put your iPod into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
B-rock

I was updating my ipod and had to stop it so held down the power and home buttons. Now my ipod is frozen with the apple logo showing. The computer will not recognise it so it will not charge or restore. Is there anything that I can do myself?

I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?

Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

My 5th generation iPod (bought in April of 2013) will quit unexpectedly. It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.

My 5th generation iPod (bought in April of 2013) will quit unexpectedly. I can't do app store apps (like snapchat or facebook, ect.) or apple apps (like Camera, Safari, ect.)It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
More Tips here...
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use.

I started to restore my ipod and i unplugged it and it is now frozen at a screen with the apple logo and an empty loading bar

i started to restore my ipod and i unplugged it and it is now frozen at a screen with the apple logo and an empty loading bar

Try:
iPhone and iPod touch: Frozen and unresponsive

HT1430 My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

I have a 2nd generation Ipod. I have it connected to my computer and see (my name) ipod on my screen. Everytime I try to add a new song to the Ipod, this message comes up and I am not sure what to do: The Ipod, (my name) is synced with another ITunes li

I have a 2nd generation Ipod.
I have it connected to my computer and see (my name) ipod on my screen.
Everytime I try to add a new song to the Ipod, this message comes up and I am not sure what to do:
The Ipod, (my name) is synced with another ITunes library on A74F65. Do you want to erase this Ipod and sync with this ITunes Library?
An Ipod can be synced with only one ITunes library at a time. Erasing and syncing replaces the contents of this IPod with the contents of this ITunes library.
Then it asks me if I want to delete and sync.
I am not sure what to do for fear of erasing everything I have put on my Ipod.
I would appreciate if someone could help me out.

If I understand you correctly, you are trying to use iTunes to play the Music in your iPod but which is not in your itunes library. I don't think Apple design iTunes for use in your way. As to put and play music in iPod, the music has to be in iTunes first, so you play music in the iTunes music Library. the window with Ipod music is just to show you which music are already in the Ipod, in case you want to Manually Manage your huge music library.
Here is the iPod/iTunes manual from the Apple Support Site.
http://manuals.info.apple.com/en_US/iPod_Features_Guide.pdf
Have A NICE DAY!

2nd Generation iPod with frozen Apple logo

Similar Messages

Maybe you are looking for