2nd Half of Lollipop Update Fails

I received the first half of the Lollipop update with no issues.  My phone then prompted me to download the second update package, which I did.  The install gets to the Android Firmware screen, runs for about 5 minutes, then says "Error!" and reboots.  After reboot, I get a message that the update has failed.
I have rebooted my phone and tried again.
I have removed my battery and tried again.
Using Kies, I get the message that my device is on the current firmware.  Which I know is wrong.
Forums indicated trying the VZW Upgrade Assisstant/Repair Tool.  After Installing, I get this message:
I should have plenty of room for this update...
My phone is running the last version updated...
Verizon - I don't want to do a "Factory Reset" again... I had to do that for the kitkat update...
Please advise on troubleshooting/fix.
Thank you,
Jeff

to be clear: after downloading and validating the OTA update, it reboots, starts installing, says error and reboots again.  About a minute after it reboots, it pops up with this:
When I go to software update again, it shows this.

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