2nd installation - says it is counterfeit

i cannot seem to successfully download my 2nd installment... keeps saying failed - counterfiet product- even with my serial number being accepted initially

Hi,
Which software you are trying to install.
regards,
Abhijit

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MPBr
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danckwerts wrote:
Mike M, your suggestion for rebooting ingores the fact that, depending how your system is set up, your computer may restart Safari on reboot, either because it was open before or because it is set as a Login item. In any case, rebooting shouldn't be necessary. Adobe used to include a utility in the installer which allowed you to force Safari to close and killed associate processes at the same time. It would save a lot of trouble if they reintroduced that. Also, there are other programs, such as FaceTab, which will cause the Flash installer to say that Safari is running (perhaps they are using WebKit).
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2nd installation - says it is counterfeit

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