2nd Monitor not detected on ATI HD 2700

Here is the short version of my story. The company bought a new Intel PowerMac Quad G5 2.5 base model, NO upgrades to replace a PowerPC G5 Dual 2.3. This was due to the fact that After Effect CS4 will only run on an Intel Mac. Not a big deal until the fact that our current Xsan is running 1.42 and that will not run on 10.5. So, I downgraded the OS to 10.4.11 on the Intel Mac, set up the network and fiber channel connections and everything looks to be running fine but only one monitor will come on. The Intel Mac came with a ATI Radeon HD 2700 with dual DVI. We have a 23" Apple Cinema & a 20" Apple LDC (with a Apple ADC > DVI converter) screens. Both are working but only one will be detected on boot up. Here is what I've done so far:
1: Switched the connections, but still only one will show up.
2: Only connected one monitor but tried port 1 and 2, both ports are in working order.
3: Moved the ATI card to the second x16 PCIe slot, same result
4: Replaced the ATI card with a Nvida GeForce 6600 PCIe (was in the PowerPC Mac), neither monitor would come on.
5: Placed both the ATI and Nvida cards in the computer (could hear them yelling at each other), only the the ATI would have a monitor come on.
6: Downloaded the 10.4.11 combo update and re-installed it, same result: one screen.
7: tried to put the kitchen sink in computer but could make it fit.
8: Triple checked my connections and power, all are fine.
So, any help would be great. I just don't know why this card will not detect the second monitor. I've looked in the System Preferences and checked the profile, the card is there and looks fine.
Thanks for your time.

The 2600 is not supported on Tiger. There is a hack to get some type of drivers, but still not right.
What you needed was a 2007 Mac Pro 8-core 3GHz if possible, Apple Store Special had them from time to time.
http://store.apple.com/us/browse/home/specialdeals/mac/mac_pro
This hits on one area where it is easy to hit wall and hard place, there is no real backward compatibility. New hardware equals OS it shipped with. The Nvidia 8800GT needs 10.5.5+ (10.5.2 minimum but terrible driver issues) and same for Radeon 3870 (the OEM card is your best bet but limited to 10.5.2).
Which is why people hang onto and you continue to see strong prices for Quad G5s probably.
Adobe stuck to Carbon too long. And now they have to catch up to where Snow 10.6 will land.
You still want to use the "Intel G5" it seems in your layout. Maybe Apple should have called it "G6" and painted the box black!
2008 Mac Pros only run Leopard properly, even though Leopard was so new it wasn't really ready and vendors like Adobe didn't have time yet (and some had to wait for bugs and 10.5.2 to even begin to port to Leopard, besides the ".0" version changed - a lot - from what they had last seen.
You really are between rock and hard place. People really hate and detest the old Radeon X1900 for its design, heat, noise, and how it clogs with dust regularly, but at "only" $399, and already 2-3 yrs old, worth a look.
Some graphics benchmarks
http://www.barefeats.com/harper15.html

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    [ 2.616] X Protocol Version 11, Revision 0
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    [ 2.616] Build Date: 09 January 2014 08:47:24AM
    [ 2.616]
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    [ 2.616] Markers: (--) probed, (**) from config file, (==) default setting,
    (++) from command line, (!!) notice, (II) informational,
    (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
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    [ 3.756] (II) config/udev: Adding input device HDA Intel PCH Mic (/dev/input/event11)
    [ 3.756] (II) No input driver specified, ignoring this device.
    [ 3.756] (II) This device may have been added with another device file.
    [ 3.756] (II) config/udev: Adding input device HDA Intel PCH Dock Mic (/dev/input/event10)
    [ 3.756] (II) No input driver specified, ignoring this device.
    [ 3.756] (II) This device may have been added with another device file.
    [ 3.756] (II) config/udev: Adding input device HDA Intel PCH Headphone (/dev/input/event9)
    [ 3.756] (II) No input driver specified, ignoring this device.
    [ 3.756] (II) This device may have been added with another device file.
    [ 3.757] (II) config/udev: Adding input device HDA Intel PCH Dock Headphone (/dev/input/event8)
    [ 3.757] (II) No input driver specified, ignoring this device.
    [ 3.757] (II) This device may have been added with another device file.
    [ 3.757] (II) config/udev: Adding input device AT Translated Set 2 keyboard (/dev/input/event0)
    [ 3.757] (**) AT Translated Set 2 keyboard: Applying InputClass "system-keyboard"
    [ 3.757] (**) AT Translated Set 2 keyboard: Applying InputClass "evdev keyboard catchall"
    [ 3.757] (II) Using input driver 'evdev' for 'AT Translated Set 2 keyboard'
    [ 3.757] (**) AT Translated Set 2 keyboard: always reports core events
    [ 3.757] (**) evdev: AT Translated Set 2 keyboard: Device: "/dev/input/event0"
    [ 3.757] (--) evdev: AT Translated Set 2 keyboard: Vendor 0x1 Product 0x1
    [ 3.757] (--) evdev: AT Translated Set 2 keyboard: Found keys
    [ 3.757] (II) evdev: AT Translated Set 2 keyboard: Configuring as keyboard
    [ 3.757] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio0/input/input0/event0"
    [ 3.757] (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD, id 11)
    [ 3.757] (**) Option "xkb_rules" "evdev"
    [ 3.757] (**) Option "xkb_model" "pc104"
    [ 3.757] (**) Option "xkb_layout" "se"
    [ 3.757] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event12)
    [ 3.757] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall"
    [ 3.757] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad catchall"
    [ 3.757] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "Default clickpad buttons"
    [ 3.757] (II) LoadModule: "synaptics"
    [ 3.757] (II) Loading /usr/lib/xorg/modules/input/synaptics_drv.so
    [ 3.758] (II) Module synaptics: vendor="X.Org Foundation"
    [ 3.758] compiled for 1.15.0, module version = 1.7.4
    [ 3.758] Module class: X.Org XInput Driver
    [ 3.758] ABI class: X.Org XInput driver, version 20.0
    [ 3.758] (II) Using input driver 'synaptics' for 'SynPS/2 Synaptics TouchPad'
    [ 3.758] (**) SynPS/2 Synaptics TouchPad: always reports core events
    [ 3.758] (**) Option "Device" "/dev/input/event12"
    [ 3.783] (II) synaptics: SynPS/2 Synaptics TouchPad: ignoring touch events for semi-multitouch device
    [ 3.783] (--) synaptics: SynPS/2 Synaptics TouchPad: x-axis range 1472 - 5470 (res 60)
    [ 3.783] (--) synaptics: SynPS/2 Synaptics TouchPad: y-axis range 1408 - 4498 (res 85)
    [ 3.783] (--) synaptics: SynPS/2 Synaptics TouchPad: pressure range 0 - 255
    [ 3.783] (--) synaptics: SynPS/2 Synaptics TouchPad: finger width range 0 - 15
    [ 3.783] (--) synaptics: SynPS/2 Synaptics TouchPad: buttons: left right double triple
    [ 3.783] (--) synaptics: SynPS/2 Synaptics TouchPad: Vendor 0x2 Product 0x7
    [ 3.783] (**) Option "TapButton1" "1"
    [ 3.783] (**) Option "TapButton2" "2"
    [ 3.783] (**) Option "TapButton3" "3"
    [ 3.783] (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found
    [ 3.783] (**) SynPS/2 Synaptics TouchPad: always reports core events
    [ 3.793] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio1/input/input7/event12"
    [ 3.793] (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD, id 12)
    [ 3.793] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) MinSpeed is now constant deceleration 2.5
    [ 3.793] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) MaxSpeed is now 1.75
    [ 3.793] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) AccelFactor is now 0.040
    [ 3.793] (**) SynPS/2 Synaptics TouchPad: (accel) keeping acceleration scheme 1
    [ 3.793] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration profile 1
    [ 3.793] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000
    [ 3.793] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4
    [ 3.793] (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found
    [ 3.793] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse0)
    [ 3.793] (**) SynPS/2 Synaptics TouchPad: Ignoring device from InputClass "touchpad ignore duplicates"
    [ 3.794] (II) config/udev: Adding input device PC Speaker (/dev/input/event5)
    [ 3.794] (II) No input driver specified, ignoring this device.
    [ 3.794] (II) This device may have been added with another device file.
    [ 3.794] (II) config/udev: Adding input device ThinkPad Extra Buttons (/dev/input/event4)
    [ 3.794] (**) ThinkPad Extra Buttons: Applying InputClass "system-keyboard"
    [ 3.794] (**) ThinkPad Extra Buttons: Applying InputClass "evdev keyboard catchall"
    [ 3.794] (II) Using input driver 'evdev' for 'ThinkPad Extra Buttons'
    [ 3.794] (**) ThinkPad Extra Buttons: always reports core events
    [ 3.794] (**) evdev: ThinkPad Extra Buttons: Device: "/dev/input/event4"
    [ 3.794] (--) evdev: ThinkPad Extra Buttons: Vendor 0x17aa Product 0x5054
    [ 3.794] (--) evdev: ThinkPad Extra Buttons: Found keys
    [ 3.795] (II) evdev: ThinkPad Extra Buttons: Configuring as keyboard
    [ 3.795] (**) Option "config_info" "udev:/sys/devices/platform/thinkpad_acpi/input/input5/event4"
    [ 3.795] (II) XINPUT: Adding extended input device "ThinkPad Extra Buttons" (type: KEYBOARD, id 13)
    [ 3.795] (**) Option "xkb_rules" "evdev"
    [ 3.795] (**) Option "xkb_model" "pc104"
    [ 3.795] (**) Option "xkb_layout" "se"
    [ 3.799] (II) config/udev: removing device SynPS/2 Synaptics TouchPad
    [ 3.824] (II) UnloadModule: "synaptics"
    [ 3.824] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event12)
    [ 3.824] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "evdev touchpad catchall"
    [ 3.824] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "touchpad catchall"
    [ 3.824] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "Default clickpad buttons"
    [ 3.824] (II) Using input driver 'synaptics' for 'SynPS/2 Synaptics TouchPad'
    [ 3.824] (**) SynPS/2 Synaptics TouchPad: always reports core events
    [ 3.824] (**) Option "Device" "/dev/input/event12"
    [ 3.844] (II) synaptics: SynPS/2 Synaptics TouchPad: ignoring touch events for semi-multitouch device
    [ 3.844] (--) synaptics: SynPS/2 Synaptics TouchPad: x-axis range 1472 - 5470 (res 60)
    [ 3.844] (--) synaptics: SynPS/2 Synaptics TouchPad: y-axis range 1408 - 4498 (res 85)
    [ 3.844] (--) synaptics: SynPS/2 Synaptics TouchPad: pressure range 0 - 255
    [ 3.844] (--) synaptics: SynPS/2 Synaptics TouchPad: finger width range 0 - 15
    [ 3.844] (--) synaptics: SynPS/2 Synaptics TouchPad: buttons: left right double triple
    [ 3.844] (--) synaptics: SynPS/2 Synaptics TouchPad: Vendor 0x2 Product 0x7
    [ 3.844] (**) Option "TapButton1" "1"
    [ 3.844] (**) Option "TapButton2" "2"
    [ 3.844] (**) Option "TapButton3" "3"
    [ 3.844] (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found
    [ 3.844] (**) SynPS/2 Synaptics TouchPad: always reports core events
    [ 3.854] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio1/input/input7/event12"
    [ 3.854] (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD, id 12)
    [ 3.854] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) MinSpeed is now constant deceleration 2.5
    [ 3.854] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) MaxSpeed is now 1.75
    [ 3.854] (**) synaptics: SynPS/2 Synaptics TouchPad: (accel) AccelFactor is now 0.040
    [ 3.854] (**) SynPS/2 Synaptics TouchPad: (accel) keeping acceleration scheme 1
    [ 3.854] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration profile 1
    [ 3.854] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000
    [ 3.854] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4
    [ 3.854] (--) synaptics: SynPS/2 Synaptics TouchPad: touchpad found
    [ 3.854] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse0)
    [ 3.854] (**) SynPS/2 Synaptics TouchPad: Ignoring device from InputClass "touchpad ignore duplicates"
    [ 3.855] removing GPU device /sys/devices/pci0000:00/0000:00:02.0/drm/card0 /dev/dri/card0
    [ 3.855] xf86: remove device 0 /sys/devices/pci0000:00/0000:00:02.0/drm/card0
    [ 3.855] failed to find screen to remove
    [ 3.855] (II) config/udev: Adding drm device (/dev/dri/card0)
    [ 3.855] removing GPU device /sys/devices/pci0000:00/0000:00:02.0/drm/card0/card0-LVDS-1 (null)
    [ 3.855] (II) config/udev: removing device Video Bus
    [ 3.863] (II) evdev: Video Bus: Close
    [ 3.863] (II) UnloadModule: "evdev"
    [ 3.863] (II) config/udev: Adding input device Video Bus (/dev/input/event13)
    [ 3.863] (**) Video Bus: Applying InputClass "system-keyboard"
    [ 3.863] (**) Video Bus: Applying InputClass "evdev keyboard catchall"
    [ 3.863] (II) Using input driver 'evdev' for 'Video Bus'
    [ 3.863] (**) Video Bus: always reports core events
    [ 3.863] (**) evdev: Video Bus: Device: "/dev/input/event13"
    [ 3.863] (--) evdev: Video Bus: Vendor 0 Product 0x6
    [ 3.863] (--) evdev: Video Bus: Found keys
    [ 3.863] (II) evdev: Video Bus: Configuring as keyboard
    [ 3.863] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/device:00/PNP0A08:00/LNXVIDEO:00/input/input15/event13"
    [ 3.863] (II) XINPUT: Adding extended input device "Video Bus" (type: KEYBOARD, id 7)
    [ 3.863] (**) Option "xkb_rules" "evdev"
    [ 3.863] (**) Option "xkb_model" "pc104"
    [ 3.863] (**) Option "xkb_layout" "se"
    [ 3.863] removing GPU device /sys/devices/pci0000:00/0000:00:02.0/drm/card0/card0-VGA-1 (null)
    [ 3.863] (II) config/udev: removing device Video Bus
    [ 3.870] (II) evdev: Video Bus: Close
    [ 3.870] (II) UnloadModule: "evdev"
    [ 3.870] (II) config/udev: Adding input device Video Bus (/dev/input/event14)
    [ 3.870] (**) Video Bus: Applying InputClass "system-keyboard"
    [ 3.870] (**) Video Bus: Applying InputClass "evdev keyboard catchall"
    [ 3.870] (II) Using input driver 'evdev' for 'Video Bus'
    [ 3.870] (**) Video Bus: always reports core events
    [ 3.870] (**) evdev: Video Bus: Device: "/dev/input/event14"
    [ 3.870] (--) evdev: Video Bus: Vendor 0 Product 0x6
    [ 3.870] (--) evdev: Video Bus: Found keys
    [ 3.870] (II) evdev: Video Bus: Configuring as keyboard
    [ 3.870] (**) Option "config_info" "udev:/sys/devices/LNXSYSTM:00/device:00/PNP0A08:00/device:0a/LNXVIDEO:01/input/input16/event14"
    [ 3.870] (II) XINPUT: Adding extended input device "Video Bus" (type: KEYBOARD, id 8)
    [ 3.870] (**) Option "xkb_rules" "evdev"
    [ 3.870] (**) Option "xkb_model" "pc104"
    [ 3.870] (**) Option "xkb_layout" "se"
    [ 4.540] (II) intel(0): EDID vendor "LEN", prod id 16562
    [ 4.540] (II) intel(0): Printing DDC gathered Modelines:
    [ 4.540] (II) intel(0): Modeline "1920x1080"x0.0 139.00 1920 1980 2028 2050 1080 1090 1100 1130 -hsync -vsync (67.8 kHz eP)
    [ 4.540] (II) intel(0): Modeline "1920x1080"x0.0 115.83 1920 1980 2028 2050 1080 1090 1100 1130 -hsync -vsync (56.5 kHz e)
    [ 7.358] (II) config/udev: Adding input device TPPS/2 IBM TrackPoint (/dev/input/event15)
    [ 7.358] (**) TPPS/2 IBM TrackPoint: Applying InputClass "evdev pointer catchall"
    [ 7.358] (**) TPPS/2 IBM TrackPoint: Applying InputClass "Trackpoint Wheel Emulation"
    [ 7.358] (II) Using input driver 'evdev' for 'TPPS/2 IBM TrackPoint'
    [ 7.358] (**) TPPS/2 IBM TrackPoint: always reports core events
    [ 7.358] (**) evdev: TPPS/2 IBM TrackPoint: Device: "/dev/input/event15"
    [ 7.358] (--) evdev: TPPS/2 IBM TrackPoint: Vendor 0x2 Product 0xa
    [ 7.358] (--) evdev: TPPS/2 IBM TrackPoint: Found 3 mouse buttons
    [ 7.358] (--) evdev: TPPS/2 IBM TrackPoint: Found relative axes
    [ 7.358] (--) evdev: TPPS/2 IBM TrackPoint: Found x and y relative axes
    [ 7.358] (II) evdev: TPPS/2 IBM TrackPoint: Configuring as mouse
    [ 7.358] (**) Option "Emulate3Buttons" "false"
    [ 7.358] (**) Option "EmulateWheel" "true"
    [ 7.358] (**) Option "EmulateWheelButton" "2"
    [ 7.358] (**) Option "YAxisMapping" "4 5"
    [ 7.358] (**) evdev: TPPS/2 IBM TrackPoint: YAxisMapping: buttons 4 and 5
    [ 7.358] (**) Option "XAxisMapping" "6 7"
    [ 7.358] (**) evdev: TPPS/2 IBM TrackPoint: XAxisMapping: buttons 6 and 7
    [ 7.358] (**) evdev: TPPS/2 IBM TrackPoint: EmulateWheelButton: 2, EmulateWheelInertia: 10, EmulateWheelTimeout: 200
    [ 7.358] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio1/serio2/input/input14/event15"
    [ 7.358] (II) XINPUT: Adding extended input device "TPPS/2 IBM TrackPoint" (type: MOUSE, id 14)
    [ 7.358] (II) evdev: TPPS/2 IBM TrackPoint: initialized for relative axes.
    [ 7.359] (**) TPPS/2 IBM TrackPoint: (accel) keeping acceleration scheme 1
    [ 7.359] (**) TPPS/2 IBM TrackPoint: (accel) acceleration profile 0
    [ 7.359] (**) TPPS/2 IBM TrackPoint: (accel) acceleration factor: 2.000
    [ 7.359] (**) TPPS/2 IBM TrackPoint: (accel) acceleration threshold: 4
    [ 7.359] (II) config/udev: Adding input device TPPS/2 IBM TrackPoint (/dev/input/mouse1)
    [ 7.359] (II) No input driver specified, ignoring this device.
    [ 7.359] (II) This device may have been added with another device file.
    [ 20245.335] (II) intel(0): switch to mode [email protected] on LVDS1 using pipe 0, position (0, 0), rotation normal, reflection none
    [ 21030.923] (II) intel(0): switch to mode [email protected] on LVDS1 using pipe 0, position (0, 0), rotation normal, reflection none
    [ 21196.939] (II) intel(0): switch to mode [email protected] on LVDS1 using pipe 0, position (0, 0), rotation normal, reflection none
    [ 21209.255] (II) intel(0): switch to mode [email protected] on LVDS1 using pipe 0, position (0, 0), rotation normal, reflection none
    [ 24416.533] (II) intel(0): switch to mode [email protected] on LVDS1 using pipe 0, position (0, 0), rotation normal, reflection none
    [ 26177.657] (II) intel(0): switch to mode [email protected] on LVDS1 using pipe 0, position (0, 0), rotation normal, reflection none

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  • IPod Nano 4Gb (2nd Gen) not detected by Windows or iTunes

    I am hoping someone can help me with this as I am at my wits end.
    When I plug my iPod into the usb port, it begins the charging process, but neither windows, nor iTunes will detect any new devices. I have tried the 4 R's (the fifth needs a connection with iTunes), putting it into disc mode, and even on 3 different windows computers, but no dice. To save the no doubt normal questions, The usb ports are 2.0, and brand spanking new, which i have tested sucessfully with other usb devices, so I know it's not the usb port. I have the latest drivers & updates installed, and the latest version of iTunes also installed.
    Other potentially useful info:
    The model is iPod nano 4bg alu 2nd gen
    It's not new, i was given it as a gift by a friend who upgraded to the video model.
    Though I can't be sure, I suspect that the dock cable isn't an apple product. Given that *very few* places where I live sell official iPod accessories, it is difficult for me to check.
    Like I said, i really hope someone can help me, I really don't know how long i can go listening to my friends rather dubious music tastes...

    hi,
    try the following article my friend...it will definitely resolve your problem..
    http://docs.info.apple.com/article.html?artnum=302420
    http://docs.info.apple.com/article.html?artnum=61711
    Regards,
    Sam

  • External monitor not detected

    I just got a Samsung SyncMaster 2033 SW Plus monitor and tried connecting through the DVI port of my MacBook Pro, but its not getting detected. I'm using the mini display port to DVI adapter to connect. The monitor seems to work perfectly when I connected to the VGA port of my PC, but its not even been detected on the mac. I checked system profiler and it says no external monitor connected. Please help!!

    I have a similar problem with my new MBP. I have tried to connect it to my ViewSonic VP920b via the Mini DisplayPort to DVI, but get no video on the external monitor. The system profile shows it as connected, and if I turn mirroring on/off, my MBP monitor changes resolution to mirror (or not) the external, but there's no picture, just black screen.
    I've tried
    •closing the lid, connecting the external Mini DisplayPort, then waking without opening the lid,
    •changing the energy saver preferences to each of the 2 graphics card (Graphics Card: better battery life/better performance),
    •changing the external monitor resolution through all the possibilities,
    •restart with the external monitor connected
    •restart without the external monitor, then connect.
    Current settings:
    VIDIA GeForce 9400M:
    Chipset Model: NVIDIA GeForce 9400M
    Type: GPU
    Bus: PCI
    VRAM (Total): 256 MB
    Vendor: NVIDIA (0x10de)
    Device ID: 0x0863
    Revision ID: 0x00b1
    ROM Revision: 3448
    gMux Version: 1.8.8
    Displays:
    Color LCD:
    Resolution: 1440 x 900
    Pixel Depth: 32-Bit Color (ARGB8888)
    Mirror: On
    Mirror Status: Hardware Mirror
    Online: Yes
    Built-In: Yes
    VP920 Series:
    Resolution: 1280 x 1024 @ 60 Hz
    Pixel Depth: 32-Bit Color (ARGB8888)
    Main Display: Yes
    Mirror: On
    Mirror Status: Master Mirror
    Online: Yes
    Rotation: Supported
    Since the System Profile software can contact the monitor, and since the MBP screen changes in response to connecting or disconnecting the external monitor, I believe it's safe to assume there is no problem with the DVI cable or the MiniPort Display dongle. I just have no video displayed on the external monitor
    Any suggestions?

  • External monitor not detected - Early 2015 MBA

    I am the IT admin at my company here. Recently, one of the employees started having severe problems with his Mid-2012 MBA, which would only operate in Safe Mode. Because he needs his computer at all times, my initial "solution" was to give him a new MBA, then try to work on the old one. I gave him a brand new "Early 2015" MBA.
    For one day, it worked without issue, but then this morning it stopped detecting the external monitor.
    I have done the following:
    1. Swapping hardware. I've tried this with a DVI to MDP cable, as well as an HDMI cable using an HDMI to MDP adapter and a DVI cable with a DVI to MDP adapter. I've also tries two different monitors, including a brand new one out of the box.
    Note that ALL of these configurations work flawlessly with the 2012 MBA, but the 2015 one doesn't even detect that anything has been plugged in (it does not do the familiar "flash" on the laptop screen).
    2. SMC Reset
    3. "Detect Displays" from the Displays system preference panel.
    4. Plugged another device (a hard drive) into the Thunderbolt/MDP. It works fine.
    Both laptops have OS version 10.10.3
    Any advice would be appreciated.

    I am the IT admin at my company here. Recently, one of the employees started having severe problems with his Mid-2012 MBA, which would only operate in Safe Mode. Because he needs his computer at all times, my initial "solution" was to give him a new MBA, then try to work on the old one. I gave him a brand new "Early 2015" MBA.
    For one day, it worked without issue, but then this morning it stopped detecting the external monitor.
    I have done the following:
    1. Swapping hardware. I've tried this with a DVI to MDP cable, as well as an HDMI cable using an HDMI to MDP adapter and a DVI cable with a DVI to MDP adapter. I've also tries two different monitors, including a brand new one out of the box.
    Note that ALL of these configurations work flawlessly with the 2012 MBA, but the 2015 one doesn't even detect that anything has been plugged in (it does not do the familiar "flash" on the laptop screen).
    2. SMC Reset
    3. "Detect Displays" from the Displays system preference panel.
    4. Plugged another device (a hard drive) into the Thunderbolt/MDP. It works fine.
    Both laptops have OS version 10.10.3
    Any advice would be appreciated.

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