2nd text of day that phone mended when not -since ...

2nd time today you have texted me to say phone mended- it is not- it remains out of order from 25 Jan- 88 father and 82 mother with no functioning phone 

Please do not multi post it causes confusion and you may miss the reply you are looking for as webby has posted contact the forum moderators they should be able to get your problem sorted for you this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 3 working days
They are a UK based BT specialist team who have a good record at getting problems solved
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