2ndd gen Shuffle not recognized in OSX/iTunes after OSX/Itunes update

After updating two iMacs to 10.6.5 and iTunes 10.1 my 2nd gen Shuffle isn't recognized on either.
1. It still plays music so I know it's not dead
2. It stopped syncing after updating but not sure which update could be the cause.
3. I've tried rebooting the computer(s)
4. I've tried the iPod restore utility and it doesn't recognize the iPod at all.
Is there anything else I've missed?

I've had this exact issue for a couple of weeks. I finally managed to drive the hour+ to our nearest Apple store. To my great frustration they were able to have my Shuffle connect perfectly to their machine, yet it still is not recognized by my Intel Mini or my hubby's PC. It sits in the cradle and flashes yellow like it's charging, but is otherwise unrecognized by my computer. When I try the reset utility it is "aware" that my Shuffle is there, but cannot retrieve serial # data or disk spaced used...the iPod is never ready for reset.
At this point I don't know what to do...buy a new 4th gen. Shuffle in the hopes that it works? I'm not sure if the issue is with my iPod or my computer or iTunes.... I'm contemplating switching to another player entirely, even if it means having to burn all my music to CDs and reimport as Mp3s.
Adding to my frustration, I purchased my Shuffle only in April from SmallDog.com. I purchased what was SUPPOSED to be a brand new, with full warranty Shuffle. I found out today that the iPod was registered almost 2 years ago when Small Dog received it and stocked it in their warehouse, so I essentially paid full price for a shuffle sans warranty. Apparently Small Dog is not the only company that pulls this BS. A purchase may not be warrantied for a full year (or for any time) from anyone other than Apple.

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I have a 1st generation shuffle that my mac won't recognize. The problem occurred shortly after I upgraded to itunes 7 yesterday.
Its not recognized by the iPod shuffle Reset Utility. It doesn't seem to be recognized by any of the usb ports on computer/keyboard.
Restarting the computer doesn't help. Warranty has expired and the battery is dying. I hope its not on its way to being terminally DEAD. Suggestions?
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I have a 1st generation shuffle that my mac won't
recognize. The problem occurred shortly after I
upgraded to itunes 7 yesterday.
Its not recognized by the iPod shuffle Reset
Utility. It doesn't seem to be recognized by any of
the usb ports on computer/keyboard.
Restarting the computer doesn't help. Warranty has
expired and the battery is dying. I hope its not on
its way to being terminally DEAD.
Suggestions?
IF it doesn't charge on YOUR computer, try another one. That's the only way to find out if it's REALLY D E A D.

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I cannot get my 1st gen shuffle to be seen by Windows XP Pro. We have all the updates, the latest version of iTunes. The Shuffle plays, it connects to another computer running Windows XP. I see several messages here that point to different articles. The only thing we haven't done is edit the registry.

Have you tried going through the steps here: http://docs.info.apple.com/article.html?artnum=305136
If that doesn't work, sometimes other USB devices plugged in can cause this. You may want to try removing any other USB devices plugged into the CPU (other than the keyboard and mouse).
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When i plug my shuffle into the USB port, it is not detected by iTunes or Windows. It still gets charged but I cannot access it to change the playlist.

i plugged it in, pushed play and took it off the off mode, and my mac still wont recognize it....help please????
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Message was edited by: miguellovesjesus

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Message was edited by: deggie

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Hello everyone,
I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
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gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
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http://www.apple.com/support/ipodnano/assistant/itunes/
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
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Running Windows XP professional SP3 and itunes 10.2.
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gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

2ndd gen Shuffle not recognized in OSX/iTunes after OSX/Itunes update

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