3.0.1 Update crashes iPhone 3GS

Yesterday, I connected my iPhone 3GS to a Windows PC running XP Pro. ITunes loaded and displayed the phone, then offered the 3.0.1 update. I decided to accept. First, iTunes warned that it needed to be updated to support this OS version for the iPhone. But the update failed because BonJour.msi file was missing from this PC. After hours of research, I found an article, followed the instructions, installed and ran "Windows Install Clean Up" which allowed me to get rid of the missing link to Bonjour.msi. I was then able to complete the updates to Bonjour, iTunes, Quicktime, etc. I rebooted the PC and opened iTunes. I connected my iPhone 3G S using the cable supplied with the phone. iTunes again offered the update, but did not recognize the phone. I chose to set it up as a new phone on that PC. I then accepted the update. I saw the usual screens. Then it stalled on the Verifying... pop-up window on the screen on the PC. The phone showed the large up arrow, itunes, and the apple symbol. They just sat there for over 10 hours. Clicking on any other part of iTunes did not work. I finally used Window Task Manager to end iTunes to recover control of my PC. The iPhone was stuck on the same screen. I rebooted the PC, unplugged the iPhone, did a hard shut down on the iPhone, and powered it back on. Still on the same screen. Connected it back to the USB port. Still locked up. Unable to get the iPhone to be recognized by iTunes. Later, when I returned to a location where my MacBook Pro was located, I plugged in the iPhone to that. It did not know the iPhone, so this time, I selected a restore from my older iPhone 3G backup. That got the iPhone working again. But when I then reconnected it to the PC to try to restore my lost programs and data --- you know the drill. iTunes would not let me choose the backup I presume was done before the 3.0.1 update attempt. I stopped there and came here to ask for help in restoring this iPhone to the backup which I hope was done before the 3.0.1 update, cause that would be were all my data and programs would be. How do I get iTunes to allow me to restore from that backup, even though the 3GS iPhone now has a different name (same as my older 3G)?

try to re install itunes. it should keep all your songs videos and apps and just restore the program. Just in case that doesn't restore i would suggest you back up your computer first

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TS3694 I tried to update my iphone 3gs from ios 5 to 6 but because of software crash and while restoring with ios 6 it is not activated. Now I degrade it in ios 4 and can not use any app. How can I update this iphone?

I tried to update my iphone 3gs from ios 5 to 6 but because of software crash and while restoring with ios 6 it is not activated. Now I degrade it in ios 4 and can not use any app. How can I update this iphone?

Downgrading the iOS is not supported, and likely has caused the problems you are experiencing.
You'll need to go elsewhere for support.

I updated my IPhone 3GS to the new 5.1 operating system and have since had a range of problems with not only my phone but also my IPad.

I updated my IPhone 3GS to the new 5.1 operating system and have since had a range of problems with not only my phone but also my IPad.
Programs (Safari, mail, messages) keep crashing, mail will not delete properly (some will keep popping into my inbox again for no reason!!!), slow, settings lock up etc. etc.
This only seemed to become an issue once I updated to ios 5.1 and funnily also affected my Ipad even though i hadn't updated the software yet. I have since updated the software on my ipad thinking it might help too but that only made things worse!! So I am not sure if it's an ICloud issue, but when i try to disable ICloud my devices lock up as well.
The battery life is also shocking!!
I have hard reset both devices, restored both devices, reset the setting and tried a whole host of other suggestions (like closing background programs) on this forum buit nothing works and i am tearing my hair out.
I looked in the phone and ipad log and there do seem to be low memory reports though i don't know why these are occuring now when they never have before??
I don't know if I can restore the old operating system (If I can please let me know how). The phone or ipad are not jailbroken.

but you should have a backup in itunes.
Every time you sync your iOS device iTunes creates a backup. go check if its there, iTunes Preferences >Devices. and there you should see if you have a backup, and in case from which date the backup is.
And ofcourse you can get your icloud data back by just logging in with your Appleid under icloud in settings on the iphone.
But anyway, if the iPhone works when you restor it as new: try adding your backup, and see if the issue comes back. And experiment with your backup and try to work out what is causing the issue, my guess is that its some app! Good Luck!

Can't update my iphone 3GS to ISO 5

I have been trying to update my iphone 3GS to IOS 5, I am currently running 4.3.3 an have itunes 10.5
When I connect to itunes it will automatically offer the update, when I run it, it will take around 2 hours to download the software, it appears to download and then moves on to processing file. This is were it will crash and I get the following error message
'There was a problem downloading the software for the iphone. the network connection timed out.'
I have tried logging out of itunes and then back in near the end as someone has suggested on a previous post but still have the same issue
Can anyone help !

If you are using Windows...
Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?

I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?

You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.

Updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reacticate it

updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reactivate it.
Every time i connect it to itunes all it says is "There is no SIM card installed in the iphone you are attempting to activate." Even thought there is a sim card connected in my phone.

Is the SIM from a supported carrier?
Is the device carrier locked, officially unlocked, or hacked to be unlocked?
Has the SIM been reseated? If not, try that.
Also, basic troubleshooting is reset, restart, restore. Has any of that been tried?

HT4972 i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

Hello AlexCornejo,
Thanks for using Apple Support Communities.
The screen you're seeing on your iPhone indicates it is in recovery mode. Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
After following those steps, you should be able to restore your iPhone.
Take care,
Alex H.

I cannot update my iphone 3gs version 4.3.5 to ios5!

help! i cannot update my iphone 3gs version 4.3.5 to ios5!
everytime the download is almost done it says there was a problem with my network..
or more like network time out! how do i solve this?

What happens if you try?
Stedman

I updated my iphone 3gs today to the ios 5. I have 4 custom ringtones in my itunes library, but it will only allow 3 to sync to my phone. They were all on before I updated today. I have deleted the one that won't transfer

I updated my iphone 3gs today with ios 5. I had 5 custom ringtones on my phone before updating. After updating, it will not allow me to transfer 2 of those ringtones onto my phone. I deleted both ringtones and recreated them. They are in my itunes ringtone library, and show under my phone ringtones. When I sync my phone, 2 will not sync onto my phone? Any information will be greatly appreciated!!!!!

have you tried resetting
hold sleep / home button until apple logo appears ignoring red slider and
allow to reboot
If that doesn't help try this
http://support.apple.com/kb/HT1414

How can I update my iPhone 3gs to iOS4, after iOS5 came out?

I am still running iOS 3 (1.3) on my iPhone 3GS and I'm happy with it - but all the new apps requires iOS4 and now I'm sick of this. I want iOS4 (and not iOS5, cause it will drain my battery as far as I've understood).
How can I update my iPhone 3GS in a normal way to iOS4, through iTunes or another easy way? I have never jailbreaked an iPhone so I don't know too much about "backdoors" into my iPhone.

The only Firmware in the iOS 4 series that Apple is still signing for the iPhone 3GS is 4.1. So you could restore to 4.1. You will have to download the 4.1 IPSW from Apple, and then install it with iTunes, Option Click Mac or Shift Click Windoz, on the Restore Button and then select the 4.1 IPSW on your computer. The current iTunes may give meaningless Errors, I doubt because you are Upgrading. But if Error Message is given you will have to search the Web for ways to Exit Recovery.

Since updating my iPhone 3GS on my friends laptop, it keeps asking for her iTunes Id not mine. When I log onto a computer it comes up with my Id but from my phone it's my friends. I don't have an option to change the user Id when it pops up either.

Since updating my iPhone 3GS on my friends laptop, it keeps asking for her iTunes Id not mine. When I log onto a computer it comes up with my Id but from my phone it's my friends. I don't have an option to change the user Id when it pops up either. So I can't update my apps, download songs or games now as it will charge my friend

Hello, 34sandy.
Thank you for the question. This behavior is normal if updated on another Apple ID account holders computer. To change the Apple ID on your device, follow the steps in the article below.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Cheers,
Jason H.

While updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me, while updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me

while updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me, while updating my iphone 3gs i always get a message that an error occured downloading iOS 5.1.1. plz help me

We dont know yet if he is doing it from the phone itself!
If you do from the phone try from iTunes and vice versa.

Error while updating Apple IPhone 3GS

I tried to update my IPhone 3GS using Itunes version 11.0.4 for Windows but at the end it displays the message Your phone could not be activated as the server is temporarily unavailable..Please suggest what can i do in this situation.

This action is usually indicative of either a security software issue with accessing the gs.apple.com server, or the phone has been jailbroken or the computer used to jailbreak a phone in the past. Do any of these scenairos apply to you?

Since updating my iPhone 3gs to ios6 I can no longer connect it iTunes. How can I fix this?

Since updating my iPhone 3GS it IOS6 I can no longer connect to iTunes. How can I fix this? I checked the settings for iTunes and it appears to be correct.

I have now managed to sign into iCloud but I still don't seem to be able to sign up my Apple ID for iMessage

Help Me!!! IOS 5.1.1 update on Iphone 3gs screwed up my wifi

I updated my iphone 3gs to IOS 5.1.1 and now my wifi is interrupted.Also,internet speed slowed down.Has anyone else experienced this?How do u fix this problem?Tried and tried to find a solution.Starting to lose my cool.Had no problem with Apple products until now but am starting to lose confidence in their products.It's as if they know about this problem but don't have an answer to it.If anyone can solve this issue please,please let me know.I would be most greatful.HELP!!!

As you pointed out, turning on Compass in Location Services will only provide you the Longitude and Latitude on on the compass interface.
To enable the "True North" option you will have to turn on the "Compass Calibration". It is located in the "System Services" menu.
iOS5: Settings > Location Services > System Services
iOS6: Settings > Privacy > Location Services > System Services
Based on the test I just did (iPhone4 iOS6), both "Compass" and "Compass Calibration" have to be turned on for the "True North" option to be enabled in the Compass app.

3.0.1 Update crashes iPhone 3GS

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