3.1.2 upgrade now iphone not working!
Have iphone 3g and on advise didn't upgrade to os 3.1 due to shut down problems. When I heard 3.1.2 was out I upgraded this morning. Phone now shows "connect to itunes" and when I do it doesn't show up in itunes, also tried hard re-set but still just shows "connect to itunes". Any ideas??
Try recovery mode:
1. Start iTunes
2. Connect iPhone to a USB port on your Mac (not an external hub or port on keyboard).
3. Press BOTH home and sleep/wake buttons until the Apple logo appears, then continue pressing home button ALONE until iTunes sees the phone in recovery mode.
4. Follow prompts to restore.
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Updated iTunes and now iPhone not working and had to restore to old save
I plugged my phone in this weekend to sync with content on my PC and was prompted to update the iTunes software. I did this and then synced my iPhone. Worked ok for 24 hours, then suddenly the screen went in to what looked like max zoom, I couldn't get out of it as phone was locked. I connected to pc again and did restore to factory settings and then reload saved phone details, did this 3 times and still same problem. In the end I had to restore to a saved copy from the end of september, so lost any contact, calendar etc... updates....
Very frustated as this took my several hours and now need to work out what is missing. Any advice, thanksYou most likely had zoom on:
A simple double-tap with three fingers instantly zooms in and out 200% and you can double-tap and drag three fingers to dynamically adjust the magnification between 100% and 500%. -
Upgraded now iphone not recognised by itunes
Iphone now not recognised by itunes upgrade failure, phone backup done? phone wiped clean, now not recognised by itunes. Iphone4 only shows symbol - connect to itunes. if rung goes straight to answer phone... can’t reinstall phone setting
Please Help!!!!
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Shuttle Inc SK22V10
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 0012AA2407E53CC0
Current user is an administrator.
The current local date and time is 2011-10-25 10:59:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 7900 GT/GTO
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {03B67EC8-2820-41F2-AEF0-217534063E15}
Description: VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
IP Address: 192.168.1.8
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Oct 25 10:33:36 2011
Lease Expires: Wed Oct 26 10:33:36 2011
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-10-25 10:42:07.
**** CD/DVD Drive Tests ****
LowerFilters: Pfc (2.5.0.204), PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: PIONEER DVD-RW DVR-111D, Rev 1.23
Audio CD in drive.
Found 8 songs on CD, playing time 74:00 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:07:56
Track 3, start time 18:33:06
Track 4, start time 23:01:36
Track 5, start time 37:41:28
Track 6, start time 45:20:46
Track 7, start time 50:53:11
Track 8, start time 61:04:51
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 20 24 32 40 48.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
**** Device Connectivity Tests ****
iPodService 10.5.0.142 is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
VIA USB Enhanced Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod classic running firmware version 1.1.2
Serial Number: 8K741QXJYMV
iPhone 4 (GSM) running firmware version 4.2.1
Serial Number: 83052PL1A4S
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.Read here to troubleshoot your issue - http://support.apple.com/kb/TS1591
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hi
i tried to update to ios 8.2 on my iphone 5s when message popup to me now my iphone not working, please help i dont want to lose my dataWhat is the exact text of the message you got? And did you not back up before you updated?
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hi , i bought this phone from Dallas , TX on 22 jun 2012 , right now I am in india .
My phone Accidentally fall in water tub. And now is not working .
For iphone replacement ,I went to local apple store in Pune (India). but these guys are not helping me . And they are not ready to replace my phone .
I also tried contacting local apple employee named " RATI KALE " , but didn’t got any positive response.
I provided them apple invoice, passport, visa details, my air ticket details. but still they are not ready to help me . My phone details are as below :
Serial No:C8*******T9Y , IMEI : 01*************995
Please help me in replacing my phone.
<Personal Information Edited by Host>Your warranty is only good in the US where you bought the phone. You will need to contact Apple Support in the US to arrange to return your phone to the US for repair. You should also inquire as to whether they will be able to return the phone to you in India.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support. -
my ipad mini and iphone 4s are not connecting over bluetooth. iphone cannot locate ipad mini or says it is not supported. It used to work perfectly but now its not working. please help.
Hi
Thanks for the support but I had already tried this . Again did it as you advised. Still not able to connect the ipad mini with Bluetooth.
Could it be that some app is causing issue. I can connect my car and computer over Bluetooth but not ipad mini.
On the other had ipad is connecting to other iPhone but only not mine.
Still showing ipad not supported message. And also shows not paired.
Please help. -
Plz i need your help , i updated my iphone 3G for ver6.0.1 but now its not work , what can i do ??
Dear Sir/Mom
now i updated my iphone 3G for the version 6.0.1 but now its not work , what can i do plz help me
thank youWhat doesn't work?
Has the iPhone been jailbroken?
Do you have the app Cydia on your iPhone? -
actually i bought iphone 4s in nov 2012 and now its not working properly and i lost my bill as well i want to request to get a copy of bill pls.....
You are not addressing Apple here. This is a user to user technical support forum. If you are having warranty issues with the phone, a copy of the bill is not necessary for Apple to check and evaluate the phone. If there is a manufacturer defect, they will deal with it.
What is "not working properly" on the phone. Maybe someone can help and it not be necessasry to be replaced. -
HT204065 Group text with one non iPhone not working on iPhone 6 in the group.
Group text with one non iPhone not working on one iPhone 6 in group. SMS, MMS and iMessage as well as group messaging are all turned on. Has worked intermittently but now cannot see or respond in that particular chain. Can send independently to the non iPhone (Samsung) but not in group. Other iPhone 6 and 5 in group work fine.
The reason why you have to turn off 3Gs is because T-Mobile does not support iPhones 1700 something or other. You have to turn off the 3Gs on the iPhone to make it work.
As already provided, it shouldn't matter since the iPhone is designed to automatically connect to the fastest internet connection available. If wi-fi access and 3G network access is on, when in range of an available wi-fi network you have access to and have connected your iPhone with previously, the iPhone will connect to the wi-fi network automatically. When leaving the range of the wi-fi network, the iPhone will connect to the 3G network if 3G network access is available. If 3G network access is not available, the iPhone will connect to EDGE or GPRS - whichever is available at the time.
If this is unique to T-Mobile's network with the iPhone for some reason since T-Mobile is not an official carrier for the iPhone in the U.S. and you were instructed by T-Mobile to do so, then you need to do so.
If this is not working now, the problem lies with T-Mobile and I have no idea what to tell them for them to recognize where the problem lies on their end. -
Skype 6.3 upgrade for Mac not working
[Topic title updated by moderator to be more descriptive. Original topic title was: "Skype upgrade for Mac not working"]
BE WARNED - just because you are being asked to upgrade your Skype, it does not mean it will work on your machine. I am a fairly regular user of Skype and this morning was unable to log-in, being told that I needed to upgrade. I did so to 6.3.0.602 but I was unable to log-in once the software had downloaded. After some research on the forums and finally a text chat with Support, I was told that Skype 6.3.0.602 requires a Mac OSX of 10.9 or above - I have 10.5.8
"So what can I do", I asked the tech support. The answer is nothing (unless I get new OS X software) - there is no Skype software programme that supports my operating system and no timeframe for when it might be available.
Huh? That's right. It's just not available. So for now, users with less than OS X 10.9 will be unable to use Skype when they are instructed to upgrade. It really doesn't make sense. But just so you know....jessicaed wrote:
BE WARNED - just because you are being asked to upgrade your Skype, it does not mean it will work on your machine. I am a fairly regular user of Skype and this morning was unable to log-in, being told that I needed to upgrade. I did so to 6.3.0.602 but I was unable to log-in once the software had downloaded. After some research on the forums and finally a text chat with Support, I was told that Skype 6.3.0.602 requires a Mac OSX of 10.9 or above - I have 10.5.8
"So what can I do", I asked the tech support. The answer is nothing (unless I get new OS X software) - there is no Skype software programme that supports my operating system and no timeframe for when it might be available.
Huh? That's right. It's just not available. So for now, users with less than OS X 10.9 will be unable to use Skype when they are instructed to upgrade. It really doesn't make sense. But just so you know....
Please look at the top of the community page, and you will find a box "Search:". Write your problem here "Upgrade not working" and see what crops up. Most likely you will be taken somewher like here: http://community.skype.com/t5/Mac/quot-We-ve-signed-you-out-because-your-using-an-outdated-version/m...
Here you will read that the latest versions of Skype will not work on some of the versions of MacOS, and that PPC requires one version, Leopard another, Snow leopard another, Mountain Lion another. They are indoctrinated with a stamp in their forehead to enforce their congregation of true believers to install the latest with all "security fixes" or death is looming. They are not used to software that is 2 years old.
So, with Mac, we have different operating systems and different sets of libraries - and things may go belly up if you upgrade - a OS feature is done differently, a libary has been placed inside the OS, and is no longer needed - and if you try to use it, you will be trapped.
Install the latest version that works for your Mac, and make sure to freeze this. Update the "info.plist" file and tell Skype that you use their latest should they pry. As long as it works, do not change anything!
And make the change to stop Skype from checking every time you start. -
Bought new computer , now iPhone not allowing sync of music , how do I reset?
Bought a new pc desk top , now iPhone not allowing sync of music , (ie import new playlists with imported CD) how do I reset?
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
I sign in tol my Firefox is out of date. did try to do the upgrade but did not work need help
''locking this thread as duplicate, please continue at [https://support.mozilla.org/en-US/questions/978554 /questions/978554]''
I need help to get my sign in working. Need to upgrade?
how to do that?
<sub>edit: removed personal information for your protection. (philipp)</sub>I sign in told my Firefox is out of date. did try to do the upgrade but did not work. Need help
Let me know how to get my sign in working -
Installed Windows 8 on a late 2011 MacBook Air and was working fine now keyboard not working so cannot enter password? Caplocks key works but I am locked out on my own PC and cannot seem to get it to recognize built in keyboard,bluetooth,generic USB one.
Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
i had my ihone unlocked bt i forgot to sync it to itune before i went on Holiday. now its not working on any of the pc's here what can i do i stil have 3 wks to go!! plz help
I think you will need to restore to the itunes computer you normally sync to.
So you'll have to wait until you come back from your trip. -
My phone was left in a car overnight and now is not working correctly, screen looks funny and I cannot make calls? Will they be able to assist in a store?
Make an appointment at any Apple store, see what the genius bar says/does.
You don't metion whether the car was hot or cold.
Maybe you are looking for
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