3.1 update on Windows bricked my iPhone

There are serious problems with the new iTunes 9 and 3.1 iPhone update.
1) The 3.1 update bricked my iPhone when iTunes hung at the "installing software" phase (100% CPU, no I/O for 2 hours). I could not kill the iTunes process and had to reboot. After that point I could not restore the previous version (not eligible) or install 3.1. After an hour on the phone with Apple support I ended up having to take it to the local Apple Store (another 2 hour odyssey) and they were able to restore the phone to factory defaults with 3.1
2) While attempting to restore my backup it quit saying that the iPhone had been disconnected -- I wasn't even near it when this happened. The screen was dark, so I assume the iPhone timed out and locked itself, which shouldn't happen during a restore.
3) The next attempt to restore failed with the message "iTunes: Attempting to copy to the disk named JHG failed. The disk could not be read from or written to" - AGAIN, the phone had locked itself in the middle of the update.
I still don't have a working iPhone.

Update
After two failed restores, iTunes had deleted my good backup from last night and replaced it with corrupted partial backups of partially completed restores.
A second call to AppleCare got me to "Jonathan", who was much more helpful.
He told me where to find the backup images, and I was able to delete the bad ones and restore the good image from my overnight Retrospect backup.
Restoring this image to the iPhone worked, and everything's back to normal with a couple of minor exceptions (email config, lock code). If I hadn't had a backup of the good config I would have been completely out of luck. Sounds like the algorithm for discarding previous backups needs to be rethought in the context of failed restores and/or failed backups.

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3.1 update on Windows bricked my iPhone

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