3.1 upgrade busted phone, now can't do hard reset!!

APPLE PLEASE HELP AND SORT THIS OUT!!!
I have a brand new 32GB 3GS phone and it's busted already! It was working fine before the 3.1 upgrade. I have looked at the discussion boards and tried a few things but ABSOLUTELY NOTHING WORKS!!! I'm not impressed at all. I'm a brand new Apple customer and so far my first impressions are not good!
My phone is completely dead. I can't switch it on or do a hard reset (holding down both buttons)WHAT AM I SUPPOSE TO DO NOW?? Can anyone help me, please??

Try to force your phone into recovery mode. Disconnect it from the USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your phone: http://support.apple.com/kb/HT1414

Similar Messages

  • Zoom function was activated on phone, now can't get in because letters to begin to access entire key pad.  What to do?

    Zoom function on i phone was activated.  Now text large to get into phone since can't activate security code.  The entire screen of numbers want display  What to do?

    Double tap with three fingers.
    This is covered in the manual.

  • Can a phone number be found with hard reset

    My iPhone 4 was lost about a month ago and has since been deactivated and replaced.  I received a text today saying my phone was found and they did a hard reset to get my phone number.  Is the phone number available on a deactivated phone and retrievable by resetting the phone? TIA.

    I wouldn't think that a hard reset would disable a pass code, but I could be wrong.  A factory reset would disable the pass code and wipe all your data, although the number attached to the phone might still be visible.  Maybe gina7239 can help clarify this.

  • Phone really slow and needing hard reset all the time now.

    I recently updated my Droid Razr Maxx HD to the latest OTA.  Since then it has become very slow and unstable.  Every two or three days I will have to perform a hard reset.  Going to the apps page is fine sometimes then other times it takes forever to load.  Has anyone else had problems like this and if so have you been able to fix it?
    Thanks
    Gabe Lundy

        Update are meant to improve your device gabriellundy! I know how frustrating it must be to have to complete a hard reset on your phone multiple times. Have you tried running your phone on safe mode with out any applications? I would recommend to try this to determine if a third party app is causing issues to your device. To run your phone on safe mode click http://vz.to/12vTROa If you need further assistance with your phone, please feel free to reach out to us for further assistance.
    Thank You,
    MichelleL_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • LifeDrive can not be hard reseted

    Hi Dear Alan G. 
    Thank you for the quick reply and sorry for the my late response. 
    (a)When the LifeDrive is restarted I can hear the hard disk spanning (like the sound of analogy wall clock) for 1 minutes then it become silent.
    (b) When I shake the device gently the motion of hard disk can be hear.
    (c)Further if it is plugged into AC power the light (LED) at the top shows orange (amber) color and never changes the color.  
    Today when I tried "hard reset" for this
    (1) The power button is pressed and hold to right direction then the reset button is pressed gently.
    (2) From the menu "Secure erase" is selected after that anther screen can just with work "secure erase".
    (3) There was no other option therefore I wait for one hour but there was no progres 
    (4) Also nothing when the LifeDrive is restarted it stuck at the startup with "plamone" showing on the screen. 
    Please tell me what should I do?
    With best regards;
    Bashir Ahmad. 
    Post relates to: LifeDrive

    Hello!
    I alos have a life Drive that I cannot hard reset. I have up graded with ver 2.0 and upgraded Palm Desk top software. I have manually delted all software. But every time I sync. the life Drives asks me to reset. So I tried to hardRest it to return to the original settings and it will not let me. No will it let me Warm reset.
    Can you help at all?
    Bru 
    Post relates to: LifeDrive

  • HT4623 I UPGRADED MY PHONE NOW IT HAS A WHITE USB CORD POINTING TO THE ITUNES SYMBOL ON MY PHONE AND NOTHING IS HAPPENING WHAT'S WRONG PLEASE HELP

    I upgraded my iphone and now all i can see on my phone is a white usb cord pointing to the itunes symbol what do i do.  I have signed to itunes but nothing is happening my phone will not come on

    The device is in recovery mode. See this support document for instructions. http://support.apple.com/kb/HT1808

  • Exported Libraryto Ext Drive, Upgraded to iTunes10 now can't access library

    Friends,
    Your advice would greatly be appreciated on the following challenge:
    * I successfully migrated my iTunes library to my external drive because i had no space on my hard drive
    * I was using successfully.
    * I had issues upgrading my iphone4 and was forced to upgrade to iTunes10 and factory reset the phone. (good news is that phone works fine, but its music was wiped out)
    * Now when I log onto iTunes I cannot access my library on the external drive.
    * I have redirected iTunes to look at the external drive for the library, but it still can't read the library.
    All knowing forum users -- any ideas? I have to give back my computer in 2 weeks so I am fairly desperate to get this sorted.
    Thanks in advance!
    -Shaun

    All....in looking @ other posts I reinstalled the most recent version of itunes and then did file>library>then chose the library on the external drive. Works great.

  • Upgraded my phone -now it's silent

    I upgraded my pearl with the latest software Blackberry Core 4.5.0 ... It has slowed down my phone quite a bit. The craziest thing about updating is I have lost all sounds. All ringtone files including that that came on the phone when you try to play it says AN ERROR OCCURED WHILE TRYING TO PLAY MEDIA. Because of this I have no ringtones, including no alarm clock!!! Please someone help

    Hello joanuss and welcome to the forums!
    It sounds like you had a bad software load, I suggest reloading the software again.  You can check out Thundergeeks post below for more info on doing a clean software load
    http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDeviceSoftware&thread.id=60... 
    SR 
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Upgraded to CS5, now can't publish pages.

    I upgraded to CS5 from CS3 and am now getting the error "either the network is unavailable or you don't have permission to publish to this location". Any ideas?

    I confirmed that my client could ftp to our server from her machine. Basically checked off all the things they suggested doing on their support page. I ended up calling support. I had wanted to do a conference call with my client as they are in a different community than I am but could not get a hold of her. The support person had me check a couple of things on my end ie. ftp using my clients log in credentials and add/modify/delete folders on the server which I was able to. The support person wanted to try ftp’ing to our server but I told them they couldn’t because it’s behind a firewall. Our clients are internal and therefore can access our server with the correct credentials.
    Later on the support person contacted my client directly and suggested that she download the trial version of CS5 and install it on a different machine (she had CS3 and upgraded to CS5 on her computer). She tried, much to my disappointment to tell my client that there was an issue with her connecting to our server because she (the support person) could not connect even after I told her she wouldn’t be able to.
    So, my client did install the trial version of CS5 on another machine and it worked. I started thinking either there was something messed up on her machine or it was a bad install. Since she had a copy of CS3 I got her to uninstall Contribute, re-install CS3 and the CS5 upgrade and it worked.
    Have you tried ftp’ing to your server using the same credentials as what are stored in Contribute using a command prompt or another application like CuteFTP? And you confirmed that you can add/modify/delete folders while ftp’d onto the server? Has your CS5.0 ever worked i.e. did you have it installed on a different machine and it worked? Can you uninstall Contribute 5.0 and download the trial and see if it works?
    Sorry! I’m just trying to think of things to get you going. I know it’s frustrating. I’ve definitely been there! The support person I had talked to was actually pretty good. She emailed and called us at our convenience. It’s unfortunate that I was expecting to have experience similar to yours.

  • I upgraded Thunderbird and now can see the Inbox but cannot get to the emails, only see the inbox with 5 messages.

    I upgraded Thunderbird a few minutes ago, but now I see there are messages in my Inbox, but I can only see the folder, the emails are not accessible. Nor can I seem to send messages, read messages, get to my Address book. I have normal menu bar at the top, the left panel is the normal list of folders, but on the right where I should see emails, as I have clicked on the Inbox, I see
    Thunderbird Mail - Inbox
    EMAIL
    Read messages
    Write a new message
    Accounts
    View settings for this account
    Create a new account
    Email Chat Newsgroups Feeds
    and so on, These are listed in groupings, which I can't effectively show, but I can't do any of these things.

    ''realfire [[#answer-666634|said]]''
    <blockquote>
    ''realfire [[#question-1037151|said]]''
    <blockquote>
    I upgraded Thunderbird a few minutes ago, but now I see there are messages in my Inbox, but I can only see the folder, the emails are not accessible. Nor can I seem to send messages, read messages, get to my Address book. I have normal menu bar at the top, the left panel is the normal list of folders, but on the right where I should see emails, as I have clicked on the Inbox, I see
    Thunderbird Mail - Inbox
    EMAIL
    Read messages
    Write a new message
    Accounts
    View settings for this account
    Create a new account
    Email Chat Newsgroups Feeds
    and so on, These are listed in groupings, which I can't effectively show, but I can't do any of these things.
    </blockquote>
    I even uninstalled Mozilla and then reinstalled it, but apparently, that didn't work, as it found my account settings, instead of my having to reset them and I was right back where I was before.
    </blockquote>
    Actually it did not answer my question, I still need resolution.

  • Need help: just upgraded to Mavericks, now can't use audio interface.

    I just upgraded to mavericks, and now Itunes and my other programs don't recognize my audio interface.
    It's a MobilePre USB preamp. I tried uninstalling and re-installing the driver without success. Interesting, QuickTime sends audio to the external preamp, the sound is filled with static. I've tried playing with latency, but that doesn't help.
    I can't understand why Quicktime recognizes the external device, but Itunes doesn't. Suggestions are appreciated.
    My machine is 21.5 inch late 2009 model with a 3.06 GHz Intel Core 2 Duo processor and 12 GB of RAM.

    Hope this references the equipment you are using.
    The last update to the drivers is 1.1.3 Nov 2012
    http://avid.force.com/pkb/articles/en_US/download/MobilePre-Drivers?popup=true&N ewLang=en&DocType=1450&q=MobilePre
    If this is correct perhaps an email to Avid could help. I would think that they need to update their drivers to suit Mavericks.
    There is also a link on that page to an article about Pro Tools and state that it is not supported on Mavericks at this time.

  • Upgrade to SL now can't see some fonts in e-mails?

    Hi I upgraded to SL and now I can't see some of my e-mails as the fonts won't display. Just get an A in a box?

    Hello:
    I would open fontbook (should be in your application folder) and verify/repair fonts.
    Barry

  • Put icloud on my phone now can't send e mails

    I set up an icloud account and now I can't send e mails on my i phone this is message I get
    Cannot Send Mail  The connection to the outgoing server "aol"failed.  Additional Outgoing Mail Servers can be configured in
    settings mail, contacts, calendars.
    Any help would be appreciated

    Have you made the changes they have been recommending for most of the year?
    http://www.verizon.com/emailsettings  for regular verizon users
    http://help.yahoo.com/l/us/verizon/mail/ymail/basics/mail-12859445.html  (yahoo users)  NOte use the SSL settings

  • HT201210 bought new i phone to day was just backing up old info said there was upgrade so upgraded old phone now haveitunes logo on screen  with conection sign below help

    bought new i-phone 5s  was backing up old old phone before  swaping    upgrade was shown so started upgrade now 4s is showing itunes logo with conector below                                                                                                                                       

    Do what it says and connect your phone to iTunes on your computer.

  • TS4268 I upgraded my phone, now facetime and imessaging wont work.

    So i upgraded from a iphone 4 to the 4S and I cant get my imessaging or facetime to work. I can sign in and out of the old phone and it still works but the new phone just gets an error message when I try and sign in. What can i do?

    Ok, Can you try these:
    Turn both FaceTime and iMessage off and then back on in Settings, be sure to wait a minute before your turning them back On. Wait for activation.
    If that doesn't work, turn both FaceTime and iMessage Off and reboot your phone by holding down both the Home button on the front, and the Sleep/Wake button on the top of your device, wait for the Apple logo to appear. Once back on, turn on either FaceTime or iMessage and wait for activation. Make sure your Cellular network is working and you are connected a Wifi network.
    If it still doesn't work, try to Reset Network Settings from Settings > General > Reset.
    Hope that helps.

Maybe you are looking for