3.2 gigs of mobile internet usage in one day?

Hello,
Problem: Got my phone bill. 500 Australia Dollars. Phoned my provider. They say internet usage. On the 30th November, I used 3.2 gigs of internet. That's double my monthly allowance.
So... how is this possible?
First up, I'm not iPhone inept. I'm very cautious with my usage. I have wireless internet at home so I only go on the mobile network when I leave the house. 30th of November I went to work, where I can't use my phone, and came home.
I set everything to not download using mobile networks (podcasts specifically). I've had my phone for 6 months and I've never had a problem with this. I've never downloaded anything more 200megs in a day.
I went to my App history and found the only app I had downloaded that day, was Whatsapp... which I had deleted and reinstalled. (Could it be that?)
My service provider can't give me specific details regarding what was downloaded that day... because they say it would be invading my privacy.
My question is, how do I find out what I was doing that day? My Safari history doesn't go that far back on my phone. And it can't be that.
It must be an app. It can't be location services or anything like that, because it happened in one day... 3.2 gigs in one day. And of that one day I was home for half of it.
Please help me. There must be a way to track exactly what usage was used that day, and from where... 3.2 gigs is madness. It can't be right.
I have an iPhone 4S.
Thanks,
Ryan

Hi InfinityAnnoyed,
Welcome to the community and thanks for your post.
Can you send me over a few details and I will look into this for you. Click on my username and under the "about me" section you will the link to get in touch with us. Whenever we receive your details we will go from there.
Cheers,
OlgaC
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

Over £1000 for mobile internet usage for a period of three days!!!???

can someone please help me on this. i am a complete novice when it comes to the iphone. im a pay as u go nokia user normally. my husband took out an orange contract with the iphone 4 as the handset as a gift for me. thought(and still do believe) the phone was an absolute fantastic piece of technology, so clever yet simple and user friendly. however the phone, three days after the contract was taken out, has been disconnected. the service provider (orange) has informed us the mobile internet useage has reached over a £1000!!! is there a possibility that mayb i havent clicked off the internet when im not using it. i thought i tap the safari button and that would automatically connect and tap the home button to disconnect from the internet. is this right? please help as we dont want to b paying so much for three days worth of having such an incredible handset.

When pressing the home button to leave Safari, Safari is suspended. A web page or multiple pages that remain open when leaving the app should not be updated in the background.
If you are accessing an email account or multiple email accounts with the iPhone's Mail app and the accounts are checked for new messages automatically in the background or if you are accessing an account that supports Push access for received messages with Push access enabled, when there are new messages received at the incoming mail server the messages will be downloaded in the background.
When selecting and using any app that requires internet access, when you are not connected to an available wi-fi network, data access via the cellular network will be used.

Is there anyway to track our internet usage on the airport?, is there anyway to track our internet usage on the airport?

Hi. We recently have subsriced to Satelite internet connection in North Yorkshire. The satellite connection is limited to a 13gig download limit and was wondering if there was a way to track our usuage as a whole - which are two laptops, i-phones and i-pad - by using the apple airport? Or any other way that people may know of.
Thanks for your time in advance!

I have the same need which I assume is growing for many and thus done some research in this area. Apparently, applications such as NetUse and iNet Network have been able to measure total internet usage on the Airport Extreme, until recently.
Unfortunately, 6.x Airport firmware updates have eliminated something called SNMP Monitoring which has undermined the ability for these apps to measure the traffic. Very frustrating!
To my knowledge, SurplusMeter only tracks internet usage on one computer which is of limited use in a multi-device environment.

Internet usage amount

According to your internet usage meter, my usage has been very high. This happens even when the computer is turned off. What else can be using my internet?

I've seen people walk away from streaming devices like you tube, netflix and similar and it keeps streaming with the TV off and keeps using data. Mobile devices registered to your account can use data when they are out and about town connecting to the xfinitywifi hotspots. Unplug the modem / gateway for 24 hours and see if it keeps going up.

Iphone falls to springboard when mobile internet is on

i bought my new iphone 4s today, but when my mobile internet is on, all my apps shuts down to the startingpage, even when i'm sending a message or when i'm in my setup...can someone help me or should i go back to the store?
tnx in advance

You are correct... I thought I mentioned but I see I did not... my heating issue occurs on EDGE as well... not just if WiFi is enabled.
The key to the heat-up is that the mail application gets hung in a data operation.
Look at your EDGE data usage when this happens, I guarantee it is a VERY large amount. If you reset your usage stats and then a heat-up occurs, you'll see a huge amount of received data.
It is dangerous, so I've had to turn off automatic checking. I sent engineering my temperature readings as well as a description of when/how the issue occurs with the mail application as the cause. No response in 4 weeks, so in the interest of safety I have had to turn of auto check.
This has happened with 4 different units, and happens with the 2 current units I own. It is definitely software related. I haven't swapped this one yet... but will when they resolve the issue because the components have been heat stressed... to the point of smelling that smell.

Internet usage widget

hi,
is there a widget that anyone knows of that will monitor internet usage without connecting to a server?
for example, if i wanted to know how much data flowed through my computer from the modem over a week and i was using different hotspots etc? how would i do that?
the reason i ask is im trying to figure out how much internet i use to choose a mobile data plan.
thanks,

I looked into this but don't see how to read/configure it. I assume it's under "network" but not sure how to check by certain parameter (hour, day, etc). "Data received" has an amount, and I see "Date received/sec." Can I configure that to show /hour?
Macbook Pro 2.0 Mac OS X (10.4.7)

Unexplained Internet usage

Hi there,
We recently got in contact with Telstra in regards to our unexplained Internet usage. We burnt through 100gig of data within two weeks. At the moment there is 3 of us living in the house and nobody has been downloading anything. We then started used our top up which gave us another 100gig, in the past 2 days we have gone through 22 gig of data and nobody has been home. 15 today and 7 yesterday. Any advice or help would be massively appreciated!

2 laptops connected to your network will download data (unless they are off) no matter what. There are 100s of programs that check for updates all day everyday. Yes Netflix can burn through data at a rapid rate Netflix data usage estimates: Low – Approximately 300MB per hour
Standard Definition – Approximately 700MB per hour
High Definition – Approximately 3GB per hour
Ultra High Definition – Approximately 7GB per hour

How to use mobile internet in xp system through usb cable

I was using mobile internet on my pc through usb tether. I have a xp system and I connect through use cable. I downloaded PdaNet+ usb tether driver and it was working fine for a couple of days. But now it is not working and I can't even re-install it. Can anyone tell me the other option to install usb tether driver on xp system.

Not possible. The USB connection only allows for data transfer between the computer and the device, it cannot function as a gateway to the Internet.
tt2

IPhone 2g mobile internet problem. Please help!

Hi All,
I need your help to clarify the situation.
I am the user of iPHONE 8GB since October 2007.
Most recently, I found my phone bills have mobile internet access fee which I did not use (I left my iphone at home during my travel from Jan 13 - Feb 5, 2009). I made several phone calls to Fido, Canadian cellular telephone service provider to understand the matter. They gave me different sets of story. Today, their representative said that might be caused by Apple by sending the data to update my iphone.
Would somebody help me to understand the situation.
Thanks,

Maybe someone borrowed your iPhone while you were away. Why'd you leave it behind anyway? I thought the whole idea of having a mobile phone was to take it with you. Can your provider at least tell you where the calls originated from? I mean what sites were visited? If you are not Chinese and your provider can tell you that all the charges relate to visiting sites in Chinese, then that might give you a clue.
As the proud owner of a new 3G phone for only a week I am pretty much of a virgin when it comes to iPhone problems. Haven't even got my first bill yet.
In addition I have a wireless network in my home and unless I am actually making a phone call I don't even unlock the SIM. My router is always switched off whenever I am not at the computer so no-one can park their cars out the front and use it.

Doing a 30 minute video created 15 Gigabyte of Internet usage. Why? And how can I stop this!

Created a small, simple 30 minute video. Burned a few CDs. Downloaded one (1) sound track (a few MB). Internet usage soared to an unbelievable 15 GB!
All data, files, etc on my PC, yet Premiere Elements used the Internet constantly, especially when burning CDs.
Why? There was nothing to upload or download (except 1 sound track). This maxed my Internet allowance, and has cost me a lot of cash for extra capacity.
How can I stop this data gluttony.
Or do I have to junk a new, expensive program? (Premiere Elements 13.

Contacted support.
They say that this is 'impossible'!!!
Went for Option 2. Accept one-time waste of Internet capacity. Write it off to painful experience. Junked Premiere Elements 13.
Problem solved.

Unable to view my Internet Usage

Hi, I am unable to see my internet usage from last one month. I called customer heldesk 5 times. Every time they gave me one new ref# but still no result. Any one can suggest that where I can escalate this issue?

SINHA7766,
I apologize for the delayed response. @BruceW has given you the correct websites to check your usage for the month. I have also sent you a private message to further assist you.
You can click on my name (Comcastcares) and click on "Private Message Me”.
At the top of each Forum page you will see a small envelope
This is the icon for Private Messages, referred to as ‘PM’s’. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.
The gray envelope icon will have a number next to it if you have any new messages waiting.
To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.
http://forums.xfinity.com/t5/Billing/Price-increas/m-p/2542019

Cannot setup mobile internet

hello!
I have recently bought a BB Q5 and I'm not able to setup the mobile internet service.
my service provider (BEN - netherlands) does not provide BB internet service but does provide mobile internet service. I have followed their instructions on how to set it up but it's still not working.
their instructions for APN settings are to enter "internet.ben" as access point name and to leave the username and password fields blank. According to them, I should be able to set the authentication type to "PAP" but if I only enter the AP name (no username or password), the authentication type button turns to NONE in grey (inactive) and then I'm not able to change it.
I contacted them to report this issue and they also suggested to install the opera browser and gave me the instructions, but that's for previous BB models not for those with BB10 operating system (there's no opera compatible with it yet, right?)
I got back to them saying that none of their solutions work and they recommended me to contact BB to see why I'm not being able to set up my mobile internet connection.
I would really appreciate it if someone could look into this and help me solve it.
thanks a lot in advance

I'm not sure why that is not working for you.
North American Carriers - scroll down to select your carrier and login.
WorldWide Carriers - Find your carrier on the list
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can I use a virgin mobile internet USB device with OS X?

Is there a way to use the USB virgin mobile internet device with OX M??

I cannot say for sure if the g/b vs n is the cause, but if all other devices like the AE and that one device does not, you go with the odds. Others will have to chime-in on that.
And I recommend NetGear (not necessarily *above* LinkSys) because my 3-year-old NetGear router has been serving my MBP fine for 3 months ... no glitches.

Planet 3 mobile internet on unlocked iphone?

I have a miniSIM and im recieving and sending calls/texts perfectly fine on 3 $29 cap + 700mb(or so?) data with my iphone 4S.
Im not sure how to connect to planet 3 to access the free social networking, news, etc, and also my mobile internet. On other phones I there was a dropdown list, with MMS, mobile internet, planet 3 and wifi to choose from but I cant seem to find it on here.
Thanks.

Virgin mobile is a supported carrier in Canada. They are NOT supported in the U.K. I'm not saying it won't work, but if you're in the U.K. You'll need to contact them for assistance setting it up.

Mobile internet or tathering

Dear friends,
I am not able to use mobile internet through blackberry curve 9360(os 7) using data cable on my lenovo laptop running windows vista os.I have downloaded the blackberry desktop software (700_b060_multilanguage.exe) successfully on my laptop.but when I tried to connect my phone to laptop using data cable for mobile internet a error "initialization failed" shows.I am using vodafone connection with BIS service activated.Please help!

Hello,
Please start here:
KB05178 Support for tethered modem use
Note carefully that not all carriers support this function. Note further that, of those that do, many charge extra fees for it, and therefore it needs to be specifically subscribed to from the carrier. Either of those could be the case given the message you receive, so I'd recommend ringing up your mobile service provider to find out.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

3.2 gigs of mobile internet usage in one day?

Similar Messages

Maybe you are looking for