(3) 24" iMacs, in a row, all with one dead pixel? Why? Normal?

Hi, sorry if this has been addressed before BUT... Last week I started my adventure of getting a 24" iMac. I have returned 2 and am now with the 3rd in the same condition. All 3 have had 1 stuck (dead?) red pixel. An all 3 they looked exactly the same. In fact on the 3rd iMac the screen was perfect when I launched it for the first time, then before my eyes I watched a red one appear. On all 3 I took a photographer's loop (small magnifying glass) and looked closely. It appears that of the 3 bars of color, the Red, Blue and green lined up. The green is black or not lit up. I am baffled. Am I crazy, is this normal, can someone explain. The exact same green bar out on all 3. Please help, I am really obsessing over this. $2000 and I have to get anxiety looking at my screen....

I have one stuck red pixel on my 20" white iMac. I think it was there from the beginning, but I didn't notice it until about 2 months after I bought it. At first it was annoying, but I don't even notice it now. According to Apple, a few defective pixels is considered normal; Apple claims that if they had to reject all but absolutely perfect screens, their computers would cost much much more than they do.

Similar Messages

  • X220 came back from depot with one dead pixel on new replaced panel

    I bought my X220 on May, 2011. It was working great up until last month when suddenly several dead pixels(around 5) appeared on the IPS panel. They were dark dots scattered on the mid bottom part of the display, and were invisible only on dark images. I tried various stuck pixel fixing programs for several hours with not good result.
    I called the support number for Canada, explained the issue and immediately got a call number and a box was on the way.
    Yesterday I received the X220 back after a week and half, which is quite fast for what I expected the service time to be in Canada. When I turn on the machine I immediately notice some backlight bleed on the bottom on the screen given that the old one didn't have any. I thought it would not bother me since I could only see it if displaying dark backgrounds, which is rare for me once in Windows. But I also notice one dead pixel on the mid bottom right of the screen, and it looks darker and bigger than the ones in the old screen. Anytime I'm looking at anything bright colored I see it.
    As of now, while I'm at work the X220 is running UDpixel at home to see if it gets fixed. I was wondering if Lenovo would grant me another repair call seeing that the dead pixel bothers me more than the ones in the old panel, although it is only one.

    @pacho,
    You can try taking a picture of the screen showing the backlight bleed and try contacting support and see if they can get it replace again. Do let them know your previous case number as well.
    Lenovo dead pixel policy here.
    http://support.lenovo.com/en_US/detail.page?Legacy​DocID=MIGR-69856
    However I am not sure if it applies to IPS panels.
    *Non Lenovo employee*
    I have a Y2P (i5) ... Feel free to ping me if you want me to test some applications with your Y2P if you have the same model. I don't mind keep doing recovery on it if needed .... =)

  • Recently I bought a Mac book pro online, but I was surprised when I received it because there are no DVDs at all with it. Is this normal?

    Recently I bought a Mac book pro online, but I was surprised when I received it because there are no DVDs at all with it. Is this normal?

    Ziatron-
    That is a really great question! It took some digging to find the answer!
    On an older Mac, about 2010 or older, you need access to one of:
    • The Mac App Store ( such as on a Mac with a working 10.6.8 or better)
    • working Recovery HD
    • a bootable 10.7 Installer, on thumb drive, Hard drive, or DVD
    So for ONE 2010 or older Mac with a bad drive, you would have to buy the US$70 Apple thumb drive, or have previously made a DVD or Hard Drive when you previously downloaded 10.7. Or you re-install 10.6.8 then overwrite it with the downloaded 10.7.
    • another Mac with 10.7 installed so you could transfer Recovery HD to the down Mac with "Lion Recovery Disk Assistant"
    OS X Lion: About Lion Recovery Disk Assistant
    On some 2010 and most 2011 models, if Recovery HD is messed up or not Installed, but you have a working Broadband connection [with DHCP enabled], the Firmware has been upgraded so it will boot from the Internet and do the whole job using "Lion Internet Recovery" as described in the second section of this glossy article:
    http://www.apple.com/macosx/recovery/
    If no DHCP is available [no Router upstream, either yours or your ISP's], it may not work.

  • My iMessage only works with one contact in my phone. I text several people that have the iphone 4s, theirs works with other people. But mine only works with one person. Why?

    My iMessage only works with one contact in my phone. I text several people that have the iphone 4s, theirs works with other people. But mine only works with one person. Why?

    about message http://support.apple.com/kb/HT3529
    troubleshooting message http://support.apple.com/kb/ts2755

  • How to reinstall Mac os x 10.5.6 to my imac desktop 24 inch all in one i put in disk and held c down and it came to a message saying os x cannot be installed on this computer HELP?

    Ok here lately when i came into my office and go to cut on my imac desktop 24inch all in one it would come up to a white screen with a grey folder with a question mark blinking in the center of the screen well i just want to reload the machine but when i put my Mac os x install dvd that came with it into it you gets past the folder blinking to the screen where it has the Mac os x installer bar at the top but in the middle of the screen in says Mac os x cannot be installed on this computer and has two buttons one that says ok and the other that says restart how can i get this to stop giving me this error and get to where i can just reinstall the os PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!

    I understand, while you may have knowledge with PCs you don't have the diagnostic tools available to you to professionaly diagnose a Mac. Apple does not make those tools available for the general public, they are only available to Apple and AASPs. To install the OS on the machine you need to locate the original 10.5.x install disc that shipped with the machine and insert it into the SuperDrive. Below are Apples instructions for setting up the machine:
    Turn on the computer.
    Insert the Mac OS X Install DVD into the optical drive, or insert the MacBook Air Software Reinstall Drive into the USB port.
    Restart the computer.
    Press and hold the "C" key while the computer starts up. The computer will start up using the Install media. Alternatively, press and hold the Option key at startup to select the volume containing the installer.
    If your are using a wireless mouse, a mouse icon should appear asking you to turn the mouse on so that the computer can discover it.
    Select a language, then press the right arrow key.
    Click the Utilities menu, the choose Disk Utility.
    Select a volume to erase (usually called Macintosh HD).
    Click the Erase tab.
    Click Erase... Important: This step will completely erase your hard drive. If you have installed Microsoft Windows using Boot Camp, or have multiple partitions, this procedure will erase the partition you select.
    A dialog box appears asking if you want to erase the partition: click Erase.
    After the partition is erased, choose Quit Disk Utility from the Disk Utility menu.
      Part Two: Installing the operating system 
    When the Mac OS X Snow Leopard Installer screen appears, click Continue.
    When the license agreement appears, click Agree.
    Select the disk you erased. It should now be highlighted with a green arrow.
    Click Install. A status bar appears on the bottom of the screen while Mac OS X installs.
    An Additional Information screen appears, advising you that you operating system has been installed. Click Continue.
    An Install Succeeded screen appears. Click Restart.
      Part Three: Completing the Mac OS X Setup Assistant 
    When the restart has completed, a welcome video plays, then country/region selection screen appears.
    Select your country or region and click Continue.
    Select a keyboard layout and click Continue.
    A migration screen appears. If you wish to migrate your data from another Macintosh, see Migration tips and tricks. If you do not wish to migrate, or want to migrate later, select "Do not transfer my information now" and click Continue.
    A Wireless Service screen appears if you have wireless services available within range of your computer. Select "On" and click Continue.
    If the network is password protected, you be asked for a password when you select it. Type the password and click Continue.
    An Apple ID screen appears. This is used to purchase content from the iTunes store. When complete, click Continue.
    If you do not have an Apple ID, click Continue to move to the next screen.
    A Registration Information screen appears. You are not required to fill this out, but it is helpful if you do. When complete, click Continue and your product registration will be sent immediately.
    If Mac OS X servers are available on your network, you'll be asked if you'd like to log on to them. If not, click Continue.
    A Create Your Account screen appears. This will be used to create a User Account with Login ID and Password for you computer. You should remember this password. You'll be asked for it when you install new software or perform other administrative tasks on your computer. When complete, click Continue and your account will be created immediately.
    A screen to select your user picture appears. Take a snapshot with the built-in camera or select a picture from your Library. When complete, click Continue.
    A MobileMe screen appears. Select an option and click Continue.
    A Thank You screen appears. Click Go to complete the Mac OS X Setup Assistant.
    Eject the Mac OS X Install DVD by dragging its icon to the Trash.
    Good luck.

  • Problems with stuck/dead pixels, battery life, ICS, and other problems

    Stuck/Dead Pixels:
    I bought my Droid Razr at around the 21st of December last year. On or around Christmas, I found a bright red pixel on the very bottom of my screen. Unlucky for me, I was leaving for Florida on Christmas Night. I got back on December 31st. Sometime in the first week of this year, I visited my verizon store and told the customer service lady that I had a dead pixel on my screen and had just bought it. But, she told me that she needed the manager to fix this and there was no manager there. For the next week I was busy with school and sports etc and was not able to go back to the store. It was now past my 14 day return period. So I decided, its only one pixel, most people won't notice it anyway. So here I am 5 months later, just starting to discover more pixels dying on my screen. I now have the one bright red one, two light blue ones, and one dark red. I have no idea what the return policy is on defective phones, and the verizon site is designed so that you can't find anything. And an FYI, I have tried stuck pixel removers and other apps, which  haven't been successful.
    Battery Life:
    I have also been finding more problems with my phone. The battery life is terrible when 4G and even 3G are on. I actually see no difference in battery consumption between 3G/4G.  My battery dies  about 4-5X faster when data is turned on, compared to using no data. I know it isn't because of the apps I installed since when I use WiFi, the battery is alright. I also make sure that my RAM isn't above 400MB, so that the processor doesn't use a lot of battery. I feel like I completely wasted my money buying the Razr. Mainly because of the fact that the Razr Maxx was announced two weeks later, which has about 80% more battery. Not only this, but I've seen the Razr selling for only ONE PENNY on amazon over the past month and it still is. I payed $300 on my Razr.
    Ice Cream Sandwich:
    After these major problems comes another one, that I bet all Razr and Razr Maxx customers are still thinking about. When will I get Ice Cream Sandwich? It is very disappointing when you are told that you will be getting an upgrade in early 2012, and are still wondering where your upgrade is 5 full months in. From what I understand, we won't see an upgrade until the end of June, since Motorola has posted on their website that "rollouts" would begin in the second quarter. Even if they release it by the end of June, when will it get to your phone? Maybe another week or two for some people. This is another thing that I feel I wasted my money on. My brother told me to get the Nexus because of ICS, but I trusted Motorola that they would upgrade my phone in a timely manner. WRONG.
    Phone Freezing:
    One more problem that I've had is that the phone will freeze. Usually you only need to turn the screen off and on, but once in a while, you have to completely reboot your phone. When I was coming back from Florida, right as I was about to get home, my phone completely froze. I was about to go return it, but after about 15-20 minutes, it became unfrozen.
    Motion Sensor not functioning:
    Another problem, an annoying one, is that sometimes the motion sensor that controls portrait and landscape mode will just stop working. Some of the games I play are completely dependent on the motion sensor. It is very embarrassing  when you are trying to show off to an iPhone friend and major components of your phone aren't working. They always tell me "why didn't you get an iPhone?". And I really just wanted to have a phone that didn't look like everyone else's, but I guess that comes at a cost. When the motion sensor stops working, I have to shut down my phone and restart, which takes a couple minutes.
    Problems with camera:
    My last problem would be with the camera. Sometimes if you bring the camera close to something, like a barcode, it will keep trying to focus, but never will. Another problem is photo quality in low light situations. It seems like the camera can't focus because it goes from being very dark into being bright because of the flash. I doubt this can be fixed because it's hardware, but a potential fix could be having the option to keep the LED light on during picture mode, that way the camera will be able to focus correctly.
    In Conclusion:
    I really just want someone to tell me how to return my phone for a new one, due to the dead pixels. I also wish I could be upgraded to the Razr Maxx because of the poor battery life on the Razr, but from what other people are saying, that probably won't happen. And finally, if anyone has more info about Ice Cream Sandwich, that would be awesome.

    Well since it's a Manufacturing Error it should Fall under your Warranty if you got one with your Razr. You know you can Call C.S. an they can Assist you with the Matter on it.. Just remember to have another phone so they can Trouble shoot the One that is Experiencing the Issue an when you talk to them go over thing. An they should send you C.G.A.N unless they request you to send it in before you get anther one. If you feel Better going to the Store try that. And Good Luck.. 

  • 24" iMac Thin darker line on the screen - dead pixels ?

    I have a 24" BTO iMac with 3,06 and GE Force 8800 GS, delivered last year in June.
    Was very happy until today, when i remarked, at +/- 7 cms from the right edge, a thin line, extending from top to bottom, and seeming to expand a bit in a blurry way in the middle.
    It shows much more in when on a dark background.
    Could that be dead pixels ?
    I guess I have to ship the machine back to an ARC ?
    Or is there some test I could try first ?
    Message was edited by: Claude Cauwe

    A screenshot would not including any effect from a physical screen defect. For the computer, the pixels are there and working properly.
    If it appears to be blurry, it may be something casting a shadow between the LCD and the backlighting. Dead pixels are distinct, so there should not be a blur between where the pixels are working and where they are not working.
    In any case, since the Mac is still covered by the one-year warranty, you should probably have it looked at by an Apple authorized repair place

  • Snow leopard 10.6.2 still doesn't scan in HP 915 All-in-One...Why ???

    I just upgaraded my macbook 2.4 Ghz Aluminium model to Snow Leopard 10.6.2. But still the software like 10.6 & 10.6.1 doesn't recognise the scanner on my printer model HP 915 All-in-One. When will Apple release the scanner driver for this model ? It looks my printer will become redundant without the scanner ?

    Hello sumitsuri & welcome to discussions.
    Have you confirmed you've downloaded and installed the absolute latest HP related drivers?
    Not the ones on the DVD installer...
    Go here if you haven't already:
    http://support.apple.com/kb/DL907

  • Help! All-in-One Printer/Scanner: why does the printer work when the scanner doesn't?

    I have a Mac OS X 10.8.1, brand new.  I want to connect my Lexmark X2480 all-in-one printer and scanner to it. 
    I have downloaded both drivers from the lexmark website, printing works fine.  However, I am trying to use image capture to scan, the device is recognised but when I click "scan" image capture says "scanner not available" and the device disappears from the list until I unplug it and plug it back in again.
    On "Print and Scan" under "System Preferences" it lists the printer as Idle, however, clicking on "Open Scanner" opens the window but it is completely grey and all the buttons are in grey.
    I don't understand what is wrong (as the printer is working it's unlikely to be the cable or the hardware) I am new to Mac, is there something I am missing?
    Any help would be really appreciated!! (P.S. I have tried to restart my computer and it didn't change anything)

    Install the Image Capture scan driver here.
    If you're planning to scan using the control panel of your printer, download the scan center here.

  • How to cope with a dead pixel

    Yes, I know, there's no fix for a dead pixel (is there?), and there are lots of maybe-fixes for a "stuck" pixel. Well, I have a dead pixel, super-dead, in a really terrible place (the lower right quadrant, just a tad above where, say, the iTunes ministore would be). I'm stuck with it. I can't do anything to get it fixed or replaced (can I?), so my question to the community is about dealing with it. How does one cope with something so aggravating? Are there some tweaks one can do to make, say, white web pages reverse their colors so the pixel is not as apparent? Are there other methods to get rid of it or make it less obvious? I'm going mad. Someone help. <<br>
    Macbook 2ghz   Mac OS X (10.4.7)   1GB RAM 120GB HDD

    Well , I do understand how crazy it can drive you when a pixel is dead. Everything was fine on my MB then about a month in I noticed a pixel that was dead, I too looked at every topic I could find on the subject, nothing helped. So I took my MB into my local Apple Store, they sent it off to repair. Of course Apple did not fix because "One pixel is not considered enough of a problem to repair". So the Apple Store actually ordered me a new screen and replaced it for free.
    I was very happy until I turned on the computer at the A.S. and once again it had a dead pixel in a different spot. they said that there was nothing they could do about it. They would not replace it again because it would screw up their store budget. So I'm learning to deal with it. Believe me it really *****, I'm a perfectionist at it really bugs me to see this flaw. Other than that my MB is great and I love it. Good Luck!

  • IMac, iPad, iphone emails all with different names when sent?

    Recently, my emails sent all have different names other than mine , I.E. when I use [email protected], my name is Stephen... After I Sent it, different names appears in "from"  I.E. Sam's, Southwest Rewards, etc etc ??? I am extremely puzzle. Can someone help?? Tibia just crazy and weird??

    Parsonson wrote:
    Sorry Keith, BT are now accepting they have a problem and are investigating.
    Well, I wish you luck and would be interested to hear what the helpdesk say.
    I assume that you did read the forum thread I posted?
    Why does my home hub think I live in Hampshire?
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Can't print wirelessly from iMac to HP 8600 all-in-one

    A few weeks ago, I purchased a HP 8600 basic printer and setup it up to my two iMacs and to the router (cisco brand).
    I haven't really printed with it since I have gotten it, which did print when I tested it at first. Now I can't print wireless from either iMac (one iMac is ver. 10.9 and the other is ver. 10.8). Both my computers and printer are connected to my router, but when I go to print something the printer dialog box tells me: "the printer is not connected."
    What am I doing wrong?
    Thanks

    Hello Viggo_R, Welcome to the Forums
    I understand you are unable to print from your 10.8+10.9 systems and would like to help out the best I can.
    I have researched the issue at hand for you and have found a guide that I suggest following. Hopefully this will connect your printer back on the network and get you up and running again.
    Click here to get started: Printer Does Not Maintain Wireless Connection
    This guide might also be helpful: Print Jobs are Stuck in the Print Queue
    Take care,
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Why the emails in ios cannot be select all with one click?? i have to select one each time to can delete all...i need so much one button "mark all emails" in the mail of ios on my iPhone)

    hello, all...
    Please somebody know one way to select all emails in one touch in ios on iphone.
    In brazil, were i live, nobody have this answer.
    Thanks a lot.
    Paula

    This does not answer/solve the OP's question/problem as they would still have to select each email individually before selecting the "delete all" button. In the end this the same as selecting "delete" on each message individiually.
    There is no practical way to do what the OP wants.

  • My list of Persona designs does not list all the ones I created - why?

    My list of personas that I have created for Firefox hardly ever shows them all. I did four, and it listed three, missing one off at random. The only one I think that has been ever present is the first one.
    I then deleted one that I decided was unlikely to get much interest, and now have three, but my profile only lists two personas.
    My username is "ajjam" and my three remaining personas are "The Crests of Liverpool FC", "The Crests of Liverpool FC - 2" and "Justice For The 96". The first two are currently listed on my designs page, but all are active and can still be found. If you click for the details of any one of them, then you can see all my designs.
    It seems strange that my own gallery list is wrong.
    https://www.getpersonas.com/en-US/gallery/Designer/ajjam.is.a.red

    To revert to Google as your preferred search engine, please do the following.<br><br>
    #In the location bar, type '''about:config''' and hit Enter.<br><br>
    #In the filter at the top, type: '''keyword.URL'''<br><br>
    #Double click it and remove whatever's in there and replace it with http://www.google.com/search?q=<br><br>
    #In the filter at the top again, copy/paste the following (remove keyword.URL first): '''browser.startup.homepage'''<br><br>
    #Right click it, choose '''Modify '''and then click '''Reset'''.<br><br>
    #Close the tab.<br><br>
    #Click the Firefox button, go to Add-ons, then Extensions and remove these add-ons if they're in there: '''Windows iLivid Toolbar '''and '''Bandoo Media'''.<br><br>
    #Next, open Windows Explorer and navigate to '''C:\Program Files\Mozilla Firefox\searchplugins'''. In there, delete the following: '''SearchquWebSearch.xml'''<br><br>
    #Go to Add/Remove Programs and look for '''Windows iLivid Toolbar '''and '''Bandoo Media''' again. Remove if found. You might possibly find a reference to "Web Search" (searchqu) in Add/Remove Programs too. If so, remove it.<br>
    The URL to add in "keyword.URL" becomes a link in this post, so right click it and choose "Copy Link Location" to copy it to the Windows clipboard. Then hit CTRL+V to paste it. Saves you having to type the whole thing.
    '''To reset your home page, do the following'''.<br><br>
    * Go to the site you want to set as your homepage.<br><br>
    * Go to '''Tools '''| '''Options '''| '''General''' <br><br>
    * Make sure it says "''Show My Homepage''" in the first dropdown menu.<br><br>
    * Click the button called "'''Use Current Pages'''" to set the homepage to the one you have on the screen.<br>

  • When I import a commercial CD itunes will create 2 identical albums and put all of the songs except one into one album and put the other song into the other album by it self. How can I combine them all into one album and why is itunes doing this?

    When I import a commerical CD Itunes will create 2 identical albums and put all of the songs except one into one album and put the other song into the second album that it created.  Why is itunes doing this and what can I do to combine them into one album?

    I found this to be somewhat helpful: Grouping Tracks into Albums
    What I did was to put in the same name for Album Artist in every track.  That seemed to do the trick (previously all those fields were empty).  It seems like a lot of work for a simple thing.
    iTunes knows (or should know) that these tracks were imported from one CD. So why is it relying on incomplete data from the gracenote database?

Maybe you are looking for

  • How to keep field from populating with default numbers?

    It's hard to describe my question so I've included a screenshot of what I'm working on. In the third column, there is a calculation in each field's properties to take the number from field to the extreme left of it (in middle column) and subtract the

  • How to change Layer Mode in Flash CS3?

    Hello, I would like to know how to change the layer mode to "multiply" with flash. I usually use photoshop CS2 to color my lineart. I set the top layer (the lines) to "multiply" to make the white transparent, and then apply color on layers underneath

  • Can I put the file path on remote host in the class path?

    Like this: java -cp "http://www.webserver.net/test/test.jar" TestClass Is it possible?

  • Ipod Shuffle 2nd gen---HELP PLEASE

    Since these things don't come with an instruction book anymore, can someone please tell me how to download music on this Ipod. I got this for my son for Christmas, and I guess I am just a little stupid when it comes to downloading music. I have impor

  • ACL--- ISE

    Hi Team!!     in ISE , Can a static acl  be applied dynamically to a switch interface, i.e. if a port on a switch, which is allocated to a printer, becomes active but no certificate is received on the ISE, then the ISE will push an ACL to the switch