3.5mm audio-in jack/port problem

hi,I just get my ipod touch 4G a few days ago,the problem is when I plug in my earphone(which is bundle together with the ipod touch),the audio comes out inconsistently.When I try to rotate the headphone connector while it still plug in,at certain point the audio was listened.I try with other 3.5mm earphone,same problem occured.So, is there any way to fixed this problem?or i can just go to apple store and ask to change for a new one?thanks.

Hi Shamsta,
Welcome to the HP forum!!
For you to have the best experience, I would like to direct your attention to  Learn How to Use the Forum and More.
I understand that you would like to record audio from an external source.  The unit does not support that function. Here is a link to the  HP ENVY 15 Notebook PC and HP ENVY TouchSmart 15 Notebook PC Maintenance and Service Guide. Please note page 15, item 1. 
You can connect an optional usb optical drive.You can Google external optical drives to locate some.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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    module: 4
    properties:
    device.description = "Monitor of Built-in Audio Analog Stereo"
    device.class = "monitor"
    alsa.card = "0"
    alsa.card_name = "HDA Intel"
    alsa.long_card_name = "HDA Intel at 0xfbff8000 irq 45"
    alsa.driver_name = "snd_hda_intel"
    device.bus_path = "pci-0000:00:1b.0"
    sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
    device.bus = "pci"
    device.vendor.id = "8086"
    device.vendor.name = "Intel Corporation"
    device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
    device.form_factor = "internal"
    device.string = "0"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-card-pci"
    index: 10
    name: <alsa_input.pci-0000_00_1b.0.analog-stereo>
    driver: <module-alsa-card.c>
    flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
    state: RUNNING
    suspend cause:
    priority: 9959
    volume: 0: 10% 1: 10%
    0: -60.00 dB 1: -60.00 dB
    balance 0.00
    base volume: 10%
    -60.00 dB
    volume steps: 65537
    muted: no
    current latency: 0.09 ms
    max rewind: 0 KiB
    sample spec: s16le 2ch 44100Hz
    channel map: front-left,front-right
    Stereo
    used by: 1
    linked by: 1
    configured latency: 20.00 ms; range is 1.00 .. 2000.00 ms
    card: 0 <alsa_card.pci-0000_00_1b.0>
    module: 4
    properties:
    alsa.resolution_bits = "16"
    device.api = "alsa"
    device.class = "sound"
    alsa.class = "generic"
    alsa.subclass = "generic-mix"
    alsa.name = "ALC888 Analog"
    alsa.id = "ALC888 Analog"
    alsa.subdevice = "0"
    alsa.subdevice_name = "subdevice #0"
    alsa.device = "0"
    alsa.card = "0"
    alsa.card_name = "HDA Intel"
    alsa.long_card_name = "HDA Intel at 0xfbff8000 irq 45"
    alsa.driver_name = "snd_hda_intel"
    device.bus_path = "pci-0000:00:1b.0"
    sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
    device.bus = "pci"
    device.vendor.id = "8086"
    device.vendor.name = "Intel Corporation"
    device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
    device.form_factor = "internal"
    device.string = "front:0"
    device.buffering.buffer_size = "352800"
    device.buffering.fragment_size = "176400"
    device.access_mode = "mmap+timer"
    device.profile.name = "analog-stereo"
    device.profile.description = "Analog Stereo"
    device.description = "Built-in Audio Analog Stereo"
    alsa.mixer_name = "Realtek ALC888"
    alsa.components = "HDA:10ec0888,1458a002,00100001"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-card-pci"
    ports:
    analog-input-microphone-front: Front Microphone (priority 8500, available: no)
    properties:
    analog-input-microphone-rear: Rear Microphone (priority 8200, available: no)
    properties:
    analog-input-linein: Line In (priority 8100, available: no)
    properties:
    active port: <analog-input-microphone-front>
    9 client(s) logged in.
    index: 0
    driver: <module-systemd-login.c>
    owner module: 17
    properties:
    application.name = "Login Session 2"
    systemd-login.session = "2"
    index: 3
    driver: <module-x11-xsmp.c>
    owner module: 25
    properties:
    application.name = "XSMP Session on xfce4-session as 276d8dfaf-2e31-425c-a448-6e95e23c73a0"
    xsmp.vendor = "xfce4-session"
    xsmp.client.id = "276d8dfaf-2e31-425c-a448-6e95e23c73a0"
    index: 13
    driver: <protocol-native.c>
    owner module: 9
    properties:
    application.name = "wrapper"
    native-protocol.peer = "UNIX socket client"
    native-protocol.version = "26"
    application.process.id = "15869"
    application.process.user = "jordan"
    application.process.host = "archpc"
    application.process.binary = "wrapper"
    window.x11.display = ":0.0"
    application.language = "en_US.UTF-8"
    application.process.machine_id = "3cb559c10be41c9a438615f400000947"
    index: 14
    driver: <protocol-native.c>
    owner module: 9
    properties:
    application.name = "wrapper"
    native-protocol.peer = "UNIX socket client"
    native-protocol.version = "26"
    application.process.id = "15869"
    application.process.user = "jordan"
    application.process.host = "archpc"
    application.process.binary = "wrapper"
    window.x11.display = ":0.0"
    application.language = "en_US.UTF-8"
    application.process.machine_id = "3cb559c10be41c9a438615f400000947"
    index: 15
    driver: <protocol-native.c>
    owner module: 9
    properties:
    application.name = "wrapper"
    native-protocol.peer = "UNIX socket client"
    native-protocol.version = "26"
    application.process.id = "15869"
    application.process.user = "jordan"
    application.process.host = "archpc"
    application.process.binary = "wrapper"
    window.x11.display = ":0.0"
    application.language = "en_US.UTF-8"
    application.process.machine_id = "3cb559c10be41c9a438615f400000947"
    index: 32
    driver: <protocol-native.c>
    owner module: 9
    properties:
    application.name = "PulseAudio Volume Control"
    native-protocol.peer = "UNIX socket client"
    native-protocol.version = "26"
    application.id = "org.PulseAudio.pavucontrol"
    application.icon_name = "audio-card"
    application.version = "1.0"
    application.process.id = "20106"
    application.process.user = "jordan"
    application.process.host = "archpc"
    application.process.binary = "pavucontrol"
    application.language = "en_US.UTF-8"
    window.x11.display = ":0.0"
    application.process.machine_id = "3cb559c10be41c9a438615f400000947"
    index: 40
    driver: <protocol-native.c>
    owner module: 9
    properties:
    application.name = "PulseAudio Volume Control"
    native-protocol.peer = "UNIX socket client"
    native-protocol.version = "26"
    window.x11.display = ":0.0"
    window.x11.screen = "0"
    application.process.id = "20106"
    application.process.user = "jordan"
    application.process.host = "archpc"
    application.process.binary = "pavucontrol"
    application.language = "en_US.UTF-8"
    application.process.machine_id = "3cb559c10be41c9a438615f400000947"
    application.icon_name = "multimedia-volume-control"
    index: 57
    driver: <protocol-native.c>
    owner module: 9
    properties:
    application.name = "Clementine"
    native-protocol.peer = "UNIX socket client"
    native-protocol.version = "26"
    application.process.id = "15910"
    application.process.user = "jordan"
    application.process.host = "archpc"
    application.process.binary = "clementine"
    application.language = "en_US.UTF-8"
    window.x11.display = ":0.0"
    application.process.machine_id = "3cb559c10be41c9a438615f400000947"
    application.icon_name = "application-x-clementine"
    index: 58
    driver: <cli.c>
    owner module: 26
    properties:
    application.name = "UNIX socket client"
    1 card(s) available.
    index: 0
    name: <alsa_card.pci-0000_00_1b.0>
    driver: <module-alsa-card.c>
    owner module: 4
    properties:
    alsa.card = "0"
    alsa.card_name = "HDA Intel"
    alsa.long_card_name = "HDA Intel at 0xfbff8000 irq 45"
    alsa.driver_name = "snd_hda_intel"
    device.bus_path = "pci-0000:00:1b.0"
    sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
    device.bus = "pci"
    device.vendor.id = "8086"
    device.vendor.name = "Intel Corporation"
    device.product.name = "5 Series/3400 Series Chipset High Definition Audio"
    device.form_factor = "internal"
    device.string = "0"
    device.description = "Built-in Audio"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-card-pci"
    profiles:
    output:analog-stereo: Analog Stereo Output (priority 6000)
    output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6060)
    output:analog-stereo+input:iec958-stereo: Analog Stereo Output + Digital Stereo (IEC958) Input (priority 6055)
    output:analog-surround-40: Analog Surround 4.0 Output (priority 700)
    output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (priority 760)
    output:analog-surround-40+input:iec958-stereo: Analog Surround 4.0 Output + Digital Stereo (IEC958) Input (priority 755)
    output:analog-surround-41: Analog Surround 4.1 Output (priority 800)
    output:analog-surround-41+input:analog-stereo: Analog Surround 4.1 Output + Analog Stereo Input (priority 860)
    output:analog-surround-41+input:iec958-stereo: Analog Surround 4.1 Output + Digital Stereo (IEC958) Input (priority 855)
    output:analog-surround-50: Analog Surround 5.0 Output (priority 700)
    output:analog-surround-50+input:analog-stereo: Analog Surround 5.0 Output + Analog Stereo Input (priority 760)
    output:analog-surround-50+input:iec958-stereo: Analog Surround 5.0 Output + Digital Stereo (IEC958) Input (priority 755)
    output:analog-surround-51: Analog Surround 5.1 Output (priority 800)
    output:analog-surround-51+input:analog-stereo: Analog Surround 5.1 Output + Analog Stereo Input (priority 860)
    output:analog-surround-51+input:iec958-stereo: Analog Surround 5.1 Output + Digital Stereo (IEC958) Input (priority 855)
    output:analog-surround-71: Analog Surround 7.1 Output (priority 700)
    output:analog-surround-71+input:analog-stereo: Analog Surround 7.1 Output + Analog Stereo Input (priority 760)
    output:analog-surround-71+input:iec958-stereo: Analog Surround 7.1 Output + Digital Stereo (IEC958) Input (priority 755)
    output:iec958-stereo: Digital Stereo (IEC958) Output (priority 5500)
    output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (priority 5560)
    output:iec958-stereo+input:iec958-stereo: Digital Stereo Duplex (IEC958) (priority 5555)
    input:analog-stereo: Analog Stereo Input (priority 60)
    input:iec958-stereo: Digital Stereo (IEC958) Input (priority 55)
    off: Off (priority 0)
    active profile: <output:analog-stereo+input:analog-stereo>
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    properties:
    analog-input-microphone-rear: Rear Microphone (priority 8200, available: no)
    properties:
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    properties:
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    properties:
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    properties:
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    index: 90
    driver: <protocol-native.c>
    flags: START_CORKED
    state: RUNNING
    sink: 7 <alsa_output.pci-0000_00_1b.0.analog-stereo>
    volume: 0: 100% 1: 100%
    0: 0.00 dB 1: 0.00 dB
    balance 0.00
    muted: no
    current latency: 89.86 ms
    requested latency: 90.00 ms
    sample spec: float32le 2ch 44100Hz
    channel map: front-left,front-right
    Stereo
    resample method: copy
    module: 9
    client: 57 <Clementine>
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    application.name = "Clementine"
    native-protocol.peer = "UNIX socket client"
    native-protocol.version = "26"
    application.process.id = "15910"
    application.process.user = "jordan"
    application.process.host = "archpc"
    application.process.binary = "clementine"
    application.language = "en_US.UTF-8"
    window.x11.display = ":0.0"
    application.process.machine_id = "3cb559c10be41c9a438615f400000947"
    application.icon_name = "application-x-clementine"
    module-stream-restore.id = "sink-input-by-application-name:Clementine"
    media.title = "Summertime"
    media.artist = "Sex Bob-omb"
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    index: 48
    driver: <protocol-native.c>
    flags: DONT_MOVE
    state: RUNNING
    source: 8 <alsa_output.pci-0000_00_1b.0.analog-stereo.monitor>
    volume: 0: 100%
    0: 0.00 dB
    balance 0.00
    muted: no
    current latency: 9.68 ms
    requested latency: 20.00 ms
    sample spec: float32le 1ch 25Hz
    channel map: mono
    Mono
    resample method: peaks
    owner module: 9
    client: 32 <PulseAudio Volume Control>
    properties:
    media.name = "Peak detect"
    application.name = "PulseAudio Volume Control"
    native-protocol.peer = "UNIX socket client"
    native-protocol.version = "26"
    application.id = "org.PulseAudio.pavucontrol"
    application.icon_name = "audio-card"
    application.version = "1.0"
    application.process.id = "20106"
    application.process.user = "jordan"
    application.process.host = "archpc"
    application.process.binary = "pavucontrol"
    application.language = "en_US.UTF-8"
    window.x11.display = ":0.0"
    application.process.machine_id = "3cb559c10be41c9a438615f400000947"
    module-stream-restore.id = "source-output-by-application-id:org.PulseAudio.pavucontrol"
    index: 51
    driver: <protocol-native.c>
    flags: DONT_MOVE
    state: RUNNING
    source: 10 <alsa_input.pci-0000_00_1b.0.analog-stereo>
    volume: 0: 10%
    0: -60.00 dB
    balance 0.00
    muted: no
    current latency: 0.00 ms
    requested latency: 20.00 ms
    sample spec: float32le 1ch 25Hz
    channel map: mono
    Mono
    resample method: peaks
    owner module: 9
    client: 32 <PulseAudio Volume Control>
    properties:
    media.name = "Peak detect"
    application.name = "PulseAudio Volume Control"
    native-protocol.peer = "UNIX socket client"
    native-protocol.version = "26"
    application.id = "org.PulseAudio.pavucontrol"
    application.icon_name = "audio-card"
    application.version = "1.0"
    application.process.id = "20106"
    application.process.user = "jordan"
    application.process.host = "archpc"
    application.process.binary = "pavucontrol"
    application.language = "en_US.UTF-8"
    window.x11.display = ":0.0"
    application.process.machine_id = "3cb559c10be41c9a438615f400000947"
    module-stream-restore.id = "source-output-by-application-id:org.PulseAudio.pavucontrol"
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    flags: DONT_MOVE
    state: RUNNING
    source: 8 <alsa_output.pci-0000_00_1b.0.analog-stereo.monitor>
    volume: 0: 100%
    0: 0.00 dB
    balance 0.00
    muted: no
    current latency: 9.71 ms
    requested latency: 20.00 ms
    sample spec: float32le 1ch 25Hz
    channel map: mono
    Mono
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    owner module: 9
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    application.name = "PulseAudio Volume Control"
    native-protocol.peer = "UNIX socket client"
    native-protocol.version = "26"
    application.id = "org.PulseAudio.pavucontrol"
    application.icon_name = "audio-card"
    application.version = "1.0"
    application.process.id = "20106"
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    application.process.host = "archpc"
    application.process.binary = "pavucontrol"
    application.language = "en_US.UTF-8"
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    application.process.machine_id = "3cb559c10be41c9a438615f400000947"
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