3 billing cycles over still haven't got port in credit

I ported in my number from ATT in Nov 2014 during the 150$ credit port in offer. It has been 3 billing cycles and so far i haven't received the credit. I called in 4 days ago and i was promised by customer service rep (5th person to talk on that day) on the phone that it is being applied to my account on that day... 4 days later nothing changed called in again today and i was told they have no record of anyone applying any credit to my account and they have to submit a form to see why the credit hasn't shown up on my account even though everything is good on my account for which i need to wait another 7-14 days to get an answer. Is Verizon ever going to give the credit or going keep giving me a run around and keep saying wait another week or 2 every time i call in?

all the best Spalding1028 . I don't think they are going to give the credit that easily. They keep saying the billing system is the one does the credit and they cannot do anything to fix it. I called again today i was told wait for another billing cycle so each CSR have their own version of what is going on (basically noone seems to have a clue). My friends warned me about Verizon's tactics they are just proving it right. Almost 48 hrs since i asked the question nobody Verizon has responded.

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3 billing cycles over still haven't got port in credit

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