3 blue circles, no access to iPhone
My sister was playing with my iPhone 4. She handed the phone back to me and now there is a little silver button on the right side, lower, of the screen. When you press it, three blue circles appear. I cannot unlock my phone or slide it to turn it off, it's as if the touch screen has frozen completely. The only thing I can do is touch that little silver circle which in turn illuminates the three blue circles. How do I gain access to my iPhone and turn that terrible feature off?
Oh and I think I should add, my home button hardly works, so reseting it isn't working.
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Im haveing troubles with my ipod and getting on it. It wont let me click on anything. I have two circles on my screen and when i click on the black/grey squared circle thing the circles glow a bright blue. How do i get rid of the blue circle so i can get back on my ipod
You may have the accessibility VoiceOver feature turned on.
Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three fingers to scroll the screen to get there. If problems see the following for how to turn off via iTunes:
iPhone: Configuring accessibility features (including VoiceOver and Zoom) -
HT1933 App will not download just blue circle spinning?
Had trouble when trying to download several apps same thing happening. At the same time I had trouble with my Apple password and had to change it now it appears that I'm locked out because no matter what program whether it's a purchase or free you push me the correct button and there's just a blue circle it spins.
Hi there thebigeagle,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W. -
My classmate has an iPhone 4/4s, the camera has Red Green and Blue circles while mine doesn't have that circles.
Does your classmate have an iPhone 4? Or a 4S? There is no such thing as a 4/4S. Even with the same version of iOS, different models may have different features. As far as I know, the live filters are only available on the iPhone 5 and later.
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Blue circle in square iBook books, how to delete
how do you delete book from iBooks when the book has a blue circle in a square next to it? i tried deleting the book in iTunes and selected "sync", but that didn't help.
Thanks for the tips.
The option in iBooks was already checked. Phone is synced.
The history of this issue (described at length in the OP) is, in summary:
ADDED PDFs to iTunes
They appear in iTunes but do not sync to iPhone
Changed MEDIA TYPE of each to BOOK on MBP iTunes
They no longer appeared in iTunes on the MBP.
When trying to sync iPhone, however, the PDFs appear in the BOOK section, and can be synced to iPhone.
PDFs appear on iPhone OK.
When I came to delete PDFs:
With iPhone connected, can choose to remove filed from iPhone via MBP iTunes
PDFs are successfully removed from iPhone
But I cannot delete the PDFs from MBP iTunes
If I manually delete the PDF via the Finder, iTunes still "remembers" them, and shows them greyed-out
I cannot make iTunes "forget" any PDF it has used, even if the file itself is deleted in the finder
So, how do I make iTunes forget old PDFs?
Thanks for any more tips!
Richard -
I'm putting this question in the Macbook Pro category because I'm not having this problem on a similar age Macbook Air, both of which are running Lion, so I'm wondering if its not something to do with the graphics card or something else specific to this laptop? The software suite isn't the same between the two computers, so that could also be an issue, if anyone has any ideas about what software may be interfering.
The long and short of it is that when I try to watch netflix on my 2011 Macbook Pro, I get the Silverlight blue dots that spin around in a circle in the middle of the screen, and that's it. I assumed it was a silverlight problem, so I completely uninstalled/trashed the silverlight plugin and all its associated files (having read other forums where detailed command-line instructions were given) and reinstalled, and I still have the same problem. And it occurs in 3 browsers: chrome, firefox, and safari.
And here's the real kicker -- I'm running Windows 7 in Parallels.....and when I try to watch netflix on my VM, I no longer get the blue circle....BUT the movies/shows don't play. I can scroll through the entire show and the current frame will come up, but it will not play --- the play button is depressed (ie, I can only see a pause button) but nothing happens -- it's as if theThere are several issues for sure you may be dealing with all of which may be related. I would start by saying that you experienced a "Kernel Panic" during the boot camp partition, described in article http://support.apple.com/kb/ht1392. I would advise that for the heat issue and the kernel panics in conjunction, may be a good push to get diagnostics at a retail store or apple service provider.
- - If all this is just a set of resolvable software or small hardware issues, articles http://support.apple.com/kb/TS1388 and http://support.apple.com/kb/ht3964 will help surely start tackling these issues, best of luck! -
I need to access my iphone but I have forgotten my password. How can I access my iphone?
You need to restore iPhone with iTunes on computer. Open iTunes on computer, connect iPhone to computer, hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Click Restore button of iTunes.
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i cant access my iphone 4s because i wiped the icloud account so now it wont reconize my apple id can anyone help me access my iphone
Hi chelcon2013,
You will need to change the Apple ID on your iPhone using the steps in this previous thread -
How do I update the Apple ID used on my iPhone?
https://discussions.apple.com/thread/5231672
Thanks for using Apple Support Communities.
Best,
Brett L -
Just downloaded the new ios 7, and I can't seem to get any apps to download in the app store. It doesn't have the meter bar anymore and all it does is have a blue circle spin and spin for over 5 min. without nothing happening! Help!!!
Hi,
This is how App Store app shows now when an app is downloading. If you cannot download anything, go to Settings > iTunes & App Store, remove your Apple ID, and set it again. That should work.
Hope that helps. -
I am not able to access to iphone updates/store; it displays the message under diagnostics 'secure link to itunes store failed'.
I tried to turn firewall off, reinstall itunes and other troubleshoot options but none of them works......
Please help.Update: I tried the "Toshiba Recovery Wizard" after everything else either fizzled out or hung up. After going all the way thru the recovery process (up to 100%), I finally got an error message.....it didn't work. And now, when I fire up the computer, I don't even get to that menu with the recovery options....the only thing I can boot into is the screens with the various ways to run your OS (in "safe mode", "safe mode with networking", etc).
I'm not a techie, but I'm guessing at this point, the part of my hard drive that got damaged in the fall was, at the very least, the partition with the recovery data. Couple that with the fact that this cheapo Toshiba laptop didn't even come with recovery disk (or ANY kind of disk, even basic installation software!), I'm screwed: I don't see any way to get a workable computer now without some kind of disk to boot from. So NOW my concern is more about spending the $$ for a new OS and THEN finding out the hard drive has other problems too...is broken in some other way to boot.
How to check this? As I said, I did run "chkdsk" back when I could get into the recovery menu and run the fix-it programs. It didn't note any problems. Thinking of taking this opportunity to upgrade to Windows 7 from Vista (which I never liked), but I have to know that the computer is otherwise ok....how to be sure? -
I can no longer access my Iphone 4.
About 4 hours ago, I could no longer access my Iphone 4. The screen for my passcode comes up, but when I go to type it in nothing types. I can't even make an emergency call. The cancel button does work though, and it syncs to my computer. Any suggestions as to what I can do to access my Iphone 4.
Have you powered it off and then re-powered it back on? Whenever my iPhone "wigs" out...I do that and it fixes any weird issues like that.
Message was edited by: BlingMe -
I have windows 8 and itunes 11.1 ... my laptop identifies my iphone 4 but itunes insists that I either update my phone to OS 7 or restore to by basic 6.1.3 OS I don't want to do either. How can I get itunes to access my iphone ?
RealPlayer can cause conflicts with Flash Player because it tries to assign EVERY TYPE of video or audio file to itself by default. I haven't used RealPlayer in years for that reason. It's an unnecessary program anymore. There are apps loike VLC media player that cna do EVERYTHING it does without conflicting with other apps like Flash Player.
With WIndows 8, Microsoft began embedding FlashPlayer themselves into Internet Explorer. Because of that, you cannot download and install it from here. You cannot uninstall it from Internet Explorer without removing a specific Windows Update first. And you cannot update it via this website. ONLY through Windows Update can Flash Player for Internet Explorer be updated.
That said, you probably DON'T have a virus that's causing the problems with Flash Player and Internet Explorer. Many, many websites are not "recognizing" the browser.
This is a known problem with Internet Explorer 11, which Microsoft has been aware of since October 18 when they released IE11 The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player.
So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in. -
I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website in contacts etc. As I can enter my pin I cannot connect it to a laptop. Is there anyway of backinh up my data, pictures etc?
No there isn't. If you check iCloud, you are not showing any backups at all? Did you have the phone set to sync contacts in iCloud, or were you just backing up to iCloud? If you were just backing up, then you should be able to access the backup, but if you were not syncing, then you probably cannot see the contacts in iCloud. You would have to wait until you restore from the backup to see them. You will probably have to go onto the iCloud website to erase and remove the device from Find My iPhone if you want to clear it off.
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I've been having this problem for a while, and I have no idea how to sort it out. It won't let me download or upadate and apps at all and when I press download it comes up with this blue circle and the app just says waiting when I look at the icon... Someone help me it's really stating to bug me now and I need it sorting out.the circle in question is above the ''related'' option on the page.
You can't keep changing the ID you use with iTunes, you are limited to once every 90 days.
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Good Morning,
I just did a software update on my phone (finally) last night and now my phone will not come on. It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further. Can ANYONE help me please???The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.
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