3-day-old 13.3" MBP with rough sounding cooling fan
Hi all,
I just purchased a new MBP with retina, 13" 3 GHZ Core i7. I should note that I'm a replacing a similar, 13"MBP (retina) that was stolen from me. The new machine is awesome. However, the cooling fan is much louder than my previous machine. It's not extremely obnoxious, but noticeably louder than the last unit. It basically sounds like the fan has a bad bearing or something. Is this something Apple will look at in regards to repair? I don't want it to become a much bigger problem, a short while down the road. I purchased the machine on the 4th.
Thanks!
If you bought it from Apple, you have up to 14 days from receipt to return or exchange it.
After that, it is a repair problem, with its possible associated downtime.
Make an appointment at your local Apple store, if available, as soon as possible. Your serial number or product type will allow you to book the appointment online. Refusing to provide one of these will get you a never-ending run-around.
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Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
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iPad 3rd, 4th generation
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iPad 2, iPad
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A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
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