3 Day Old Macbook Pro. Dead pixel.

I just got a MBP and it has a dead pixel near the bottom and bit off center to the left. I´ve tried just about every thing to fix it, but nothing.
I called the place we bought it, and the stupid Apple policy can only replace it if it has 5 or more dead pixels. There is literally nothing I can do? It´s the most annoying thing ever. I shouldn`t have to pay thousands of dollars to have a fault screen, even if it is just one single pixel.

hard to say, it depends on the product and how much it cost.
If this happened to me again, and was a less expensive computer, I likely wouldn't care as much. It'd still bug the heck outta me, but I'd be able to learn to deal with it.
For what macs cost, I don't have any qualms or any guilt about expecting things to be pretty much perfect. I understand there will be things slightly wrong here and there due to mass production, but when its something glaringly obvious like a stuck/dead pixel, that's where I draw the line.
And besides, there is no publicly stated rule that says it has to be 5 dead/stuck pixels before a replacement/refund. I know Apple has that knowledge base article on stuck/dead pixels, but last I checked, it didn't stipulate any rules when trying to exchange/return a computer for dead pixels.
I can't say I agree with your statement about how few LCDs are perfect. Out of the entire time I've purchased electronics, I've only encountered just 2 instances of a stuck pixel. Perhaps I've just been lucky, I don't know, but I'm seriously not kidding.
Lastly at this point, it seems absurd to still think that stuck/dead pixels are acceptable due to cost. While this might have been the case a few years ago, if cost is the big reason as to why we're supposed to accept dead/stuck pixels, how is it possible that companies like Dell can offer a guarantee on no stuck/dead pixels for their LCDs?
http://accessories.us.dell.com/sna/sna.aspx?c=us&cs=19&l=en&s=dhs&~topic=premium _panel
(I know what I found applies to monitors, but I'm just using it as an example)

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Sept 2012 Macbook Pro dead pixel issue

Hi,
My Macbook pro from Sept 2012 has recently had a major issue with pixels dying, around 10-15 in a few weeks. My Macbook is out of warranty as over a year old so I am wondering what my options are? I don't believe the dead pixels are a fault of my own as I have seen a lot of problems with this issue online.
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Unfortunately dead pixels cannot be resuscitated. The solution is a replacement of the display.
Had you purchased Apple Care, the display, if it was outside the Apple pixel display standards, may have been replaced for free.
Ciao.

Three day old Macbook pro, 15" 2.8 model...I am loving the switch from PC!

Hello everyone. I just wanted to post some of my likes and dislikes of the Macbook Pro 15" 2.8 GHZ model for those searching this forum for reviews.
The computer I have is completely up-to-date, with the latest 10.6.1 OS, with Logic Express to boot. So far I have found the computer very responsive for my uses and fast. When I first received the computer, I thought it had Snow Leopard already installed. It wasn't until last night (I purchased the computer on Saturday) that I realized that I still had 10.5.7 Leopard installed. After installing Snow Leopard I am pleased to say I noticed a considerable improvement with Logic Express. Before, the computer randomly had warning pop-ups while using the software. I was a bit annoyed and did contact Apple about potential bugs with Logic. Of course, after installing Snow Leopard everything is running great.
As for the 5400 RPM drive, for my uses, it is very fast and very responsive. I don't think I will be upgrading in the future because any audio recording I do is on an external 7200 RPM hard drive. If the prices for SSD come down considerably, I may choose to upgrade my hard drive then, but for the time being I am very, very happy.
I will say that I am not as impressed with i-photo as I thought I would be. I really enjoy the easy slideshow modes that it features, but I don't find the "face-recognition" that responsive. Maybe I am doing something wrong though. As I said earlier, I am new to Mac, and have only had the computer for three days now.
I got the Anti-glare screen model as well, and let me tell you, that is the best part of the viewing experience. I don't understand how some of you out there love the glare screens. Too much reflection for my tastes and less motion-sickness. The anti-glare screen is very professional looking in my opinion as well, and does not reflect the light from the keyboard at all. Also, if you are looking to extend your battery life to the largest potential possible, the anti-glare screen is still usable with the screen dimmed. I noticed with the glare screens, the glare became very apparent when dimmed, which left me with no choice but to keep it at near-full brightness.
Fit and finish of the machine is amazing. Much better than my previous HP Pavilion DV6000!
I also bought a clear Speck hard-shell cover for the Macbook Pro too. I want to baby this computer and keep it in good shape. If I had to rate the Speck shell, I'd give it a 9-out-of-10. It works great, but allows some dust to come through, hence the 9 rating.
This laptop is also GREAT to use outdoors, in sunny conditions! I am guessing that is due to the anti-glare screen, and the highly bright, LED LCD display. I love it, and while that is cool, why use your laptop outdoors?
Anyways, so far, I am very happy with my Mac purchase. I felt obligated to write this because when I used to search these forums for advise, most of what I came across were horror stories and complaints, which really skewed and worried me. I want potential buyers to see some positives too.
PS: I have been trying to push my computer to get the dreaded beach-balling phenomenon that some users describe. I have had the beach-ball pop up, spinning in it's hyper color glory, but it lasts for the most a few seconds, and pops up when I load up a bunch of apps at once (like 6).
Have fun and be safe!
-Bud

Thanks !
Great comments Bud! Glad you got a kick out of my handle. ;o) I thought is was a fitting title considering how many Macintoshes I have around here! ;o)
I am sure that you will probably encounter some "issues" with using you new MBP, but I am pretty sure it will be related to "unlearning" the Windows way of doing things! lol!
I always tell people that the best part about a Mac is OSX! 10.6 is proving to be an EXCELLENT step forward in this great OS' long history! Being kind of a techy, I know how much "under the hood" improvements this new version has going on. Many of these improvements will benefit you as a musician as you start using your machine for music related purposes. Just wait until we start seeing more support for 64 bit! :o)
As for the screen debate... Yeah, I can't understand the appeal of the "GLOSSY" screen either. I guess when you don't consider these things as a TOOL, you are more concerned with the BLING factor than you are with accuracy and useability of the device itself.
I have read a lot of very flippant remarks on here and elsewhere aimed at those complaining about the previous lack of the Matte screen option. Some saying that the percentage of users who would want that version was in the single digits. Guess they didn't see all those POLLS on photography web sites, where the percentage of those preferring a MATTE screen was in the 90+ percent range. ;o)
I would remind those "consumers", that it was "Media Professionals" that kept Apple in business during the "dark" days when everyone was predicting the demise of the Mac and Apple as a company. It was nice to see Apple finally give a nod to these "Professionals" by finally offering the Matte screen option we NEED again on their "PRO" line of laptops.
Just checked my order and see that it is PREPARED FOR SHIPMENT! :o)
My only worry is the possibility of a STUCK PIXEL. I have never had a problem with this before, but it is always something I worry about every time I buy a new machine with an LCD screen. I am hoping that the MATTE screens get a better QC going over than the Glossy models do.
Thanks again for posting your thoughts! It is always rewarding to read the impressions of a recent convert!
Cheers. :o)

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I'm a little bit concerned about the lifespan of my new MacBook Pro's battery. When i recieved the machine i performed a battery calibration as Apple recommends. I then charged and discharged again. I was concerned when Coconut battery (not always accurate) told me my battery was at 98% total capacity. Is this normal? after 2 cycles my capacity is down 2% .
I'm surprised because I've never seen this on my old iBook which usually loses 1% capacity per month.
I've read that these lithium ion batteries have a memory, that the cells not being used stop functioning because they are not needed. Is this true?
When at home should i keep the machine plugged in? My iBook used to be fine when i took it to school and drained it, then charged it at night. Opinions?

More or less, yes, I do. Actually turns 5-days old today and at 97.8% of capacity (5330 mAh compared to 5450 when new) after 4 battery loadcycles. Coconutbattery says this is 97%, but my math is a bit higher at 97.8%. Clearly this rate of decline is not sustainable.
So my question to you was, did "don't worry, enjoy" mean that in your experience, the initial few percentage points of battery capacity is blown off quickly, but the battery capacity will quickly stabilize to something that is still acceptable?
My battery on a full charge this morning (day 5 of ownership) lasted 3:50, with display at 50%, no use of the optical drive, Wifi on, bluetooth off, and running Mail, Safari, Firefox, iCal, Excel & Activity Monitor (to keep an eye on things). No work was done in Excel, Firefox or iCal, just Mail & Safari. So, I, too, am a bit concerned about being nowhere near 7 hours. Or 5 hours, for that matter. So, short battery life and losing 2.2% of capacity in 4 loadcycles and 5 days is concerning, and tempting to connect the dots.

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I have been a PC user since I was born however I had heard very high about the credibility of MAC and really wanted to possess it. I was first exposed to the Apple world with iPhone 4 and was really excited after standing in a long queue in rain to possess it.
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I am not as proud as I was earlier infact, I am felling guilty now!!! We have been very sad and disappointed by this event and had never expected that Apple products will be so unreliable!!!
*I want to know that what is the replacement policy and why I should not be covered under this policy as I could use my new Macbook Pro for mere 20 days????*
(a not so proud Apple user)
<Edited by Host>

Welcome to Apple Support Communities
Apple will try and repair the problem and if they fix it then all will be well; most warranties allow the supplier to firtly repair any problem rather then offer immediate replacement items. If they can't fix it, or something else happens, many have a 'three strikes and you're out' approach and will replace with a new item then - often it's up to the store manager to make this call. You are within your rights to ask for a replacement but they are within theirs to try a repair first.

My new 1 day old MacBook Pro keeps crashing and freezing, why is this?

I bought this yesterday. It has now started turning off, freezing on various pages, having glitches in the screen. looks like programming type appears on the screen at random times. What is wrong?

Return the machine and get a new unit. You have 14 days from date of purchase to exchange the machine or get a full refund. You obviously got a lemon - exchange it for a new machine.
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MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

2 day old Macbook pro 13 in Flashing Time and spotlight icons

Hi there,
Just bought a new Macbook pro 13, and the time, spotlight, wireless, sound bluetooth, and everything else in the top right corner of the screen are flashing and the pinwheel/beachball thing shows up when I hover over that area.
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Hi guys,
As requested please see below screen shot with only 2 processess started by me i.e. Activity Monitor and CSR Racing.

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Boring one dead pixel ,as an apple fan I can't understand!

Since you didn't post a question, I have no answer for you. I would note, though, that you posted to the "iPad Forum" about your MacBookPro.

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#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
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Here's the hardware overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro3,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.2 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          4 MB
Memory:          4 GB
Bus Speed:          800 MHz
Graphics:
NVIDIA GeForce 8600M GT:
Chipset Model:          GeForce 8600M GT
Type:          GPU
Bus:          PCIe
PCIe Lane Width:          x16
VRAM (Total):          128 MB
Vendor:          NVIDIA (0x10de)
Device ID:          0x0407
Revision ID:          0x00a1
ROM Revision:          3175
Displays:
Color LCD:
Resolution:          1440 x 900
Pixel Depth:          32-Bit Color (ARGB8888)
Main Display:          Yes
Mirror:          Off
Online:          Yes
Built-In:          Yes
Display Connector:
Status:          No Display Connected
Memory Slots:
ECC:          Disabled
BANK 0/DIMM0:
Size:          2 GB
Type:          DDR2 SDRAM
Speed:          667 MHz
Status:          OK
Manufacturer:          0x2C00000000000000
Part Number:          0x3136485446323536363448592D3636374531
Serial Number:          0xDD454D6F
BANK 1/DIMM1:
Size:          2 GB
Type:          DDR2 SDRAM
Speed:          667 MHz
Status:          OK
Manufacturer:          0x2C00000000000000
Part Number:          0x3136485446323536363448592D3636374531
Serial Number:          0xDD454D71
Serial-ATA:
FUJITSU MHY2120BH:
Capacity:          120.03 GB (120,034,123,776 bytes)
Model:          FUJITSU MHY2120BH
Revision:          0081000D
Serial Number:                  K439T7B2CWH1
Native Command Queuing:          Yes
Queue Depth:          32
Removable Media:          No
Detachable Drive:          No
BSD Name:          disk0
Medium Type:          Rotational
Partition Map Type:          GPT (GUID Partition Table)
S.M.A.R.T. status:          Verified
Volumes:
Capacity:          209.7 MB (209,715,200 bytes)
Writable:          Yes
BSD Name:          disk0s1
Macintosh HD:
Capacity:          119.69 GB (119,690,149,888 bytes)
Available:          31.59 GB (31,587,737,600 bytes)
Writable:          Yes
File System:          Journaled HFS+
BSD Name:          disk0s2
Mount Point:          /
It would be nice to have the new features of Lion but I'm worried about the performance impact it might have.
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Your Mac meets Lion's requirements > Apple - OS X Lion - Technical specifications
Several articles to read before upgrading to Lion.
Lion upgrade questions and answers: Apple Support Communities
What applications are not compatible with Mac OS X 10.7 "Lion"? What upgrade or substitute options are available for common incompatible applications? @ EveryMac.com
AppleInsider | Inside Mac OS X 10.7 Lion: Missing Front Row, Rosetta and Java runtime
Mac OS X 10.7 Lion: the Ars Technica review
OS X Lion: About Lion Recovery
Just 3GB of RAM on the Mac I have running Lion without any performance issues.

I gave my old MacBook Pro away and no longer have access to it. I didn't think to deauthorize it first. I DO NOT want it to have access to all music in my iCloud or any music that may have been downloaded sinceI gave away the computer. It now belongs to m

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