3 days ago i was syncing music into my iphone 5s and out of the blue it told me that i need to restore it..so i did and in the process it keeps giving me error messages.my 5s is stuck on recovery mode..my 5s is brand new and i got it 2 weeks ago..

does anyone know what can i do to fix this?? i dont feel like going to a apple store...is there away around this or do i have to go to an apple store? the phone turnes on but no apple logo comes up..

http://support.apple.com/kb/ts3694#error4000
Error 4000, 4005, 4013, 4014, and 4016
After you perform each step, try to restore your device.
Restart your computer.
Disconnect all your USB devices from your computer and connect to another USB port.
Use a different USB cable.
Uninstall third-party security software.
Try restoring using an alternate computer.

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