3 days ago i was syncing music into my iphone 5s and out of the blue it told me that i need to restore it..so i did and in the process it keeps giving me error messages.my 5s is stuck on recovery mode..my 5s is brand new and i got it 2 weeks ago..
does anyone know what can i do to fix this?? i dont feel like going to a apple store...is there away around this or do i have to go to an apple store? the phone turnes on but no apple logo comes up..
http://support.apple.com/kb/ts3694#error4000
Error 4000, 4005, 4013, 4014, and 4016
After you perform each step, try to restore your device.
Restart your computer.
Disconnect all your USB devices from your computer and connect to another USB port.
Use a different USB cable.
Uninstall third-party security software.
Try restoring using an alternate computer.
Similar Messages
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i forgot my passcode for the ipad and i can't connect to iTunes because it keeps giving me error message that i have to unlcok the ipad first... any advice on how to restore the ipad or unlock it?
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
This will tell you how to restore
http://support.apple.com/kb/HT1414
You will probably need to use recovery mode
http://support.apple.com/kb/ht4097 -
hello good samaritan out there ! am trying to restore my ios for for i phone 3G, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down for a we
mazunzo tembo wrote:
"the iphone could not be restored, an unknown error occured(1015).
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere. -
i have a 4th generation 8gb and its stuck in recovery mode. I have tried everything i even got a new computer. When i try to recover it it has to do an update and when its done and error pops up. What do i do i seriously need help
You said "and error pops up. " Just what does the error message say?
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Helo, im failing to update iphone4 from iOS 5.1.1 to iOs 6.1.2. I have tried downloading the software via wifi and keep receiving an error message. I have backed up all music and photos and deleted uncessary apps so virtually the phone has remained with the original factory applications. But still refuses to update. Please help.
LouiseWhat is the error message? Are you trying to update over the air, or by connecting to iTunes on your computer?
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Been trying to backup my iphone keep giving me error message code -43
Been trying to backup my iphone keep getting a error message while backing up this iphone(-43)
Are you positive it's error -43? I cannot find anything both in Apple's Knowledge base nor elsewhere.
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Microsoft office is installed on two user accounts. My husbands account works fine, but my account keeps getting an error message every time I try to open up a new document. Why wont it work on both accounts? How do I fix this?
Hi Aubs,
Without knowing what the error is, there's not much help we can provide....
Cheers,
GB -
I just tried updating my iPhone 4 to ios 6. It told me that I need to store my phone and update it but every time I try to update it, I get the -1 error message...can someone help me out?
Sorry, wish I could help but I have the same problem.
Been trying for hours to update a 4s and the furthest I get is the "-1" error.
So frustrating, I guess a visit to Apple is forthcoming.
Been using the iPhone since the first model and never a problem till now.
John -
I had my IPad 2 jailbroken and deleted Cydia from it but still have some apps that are still on my IPad and no way to delete them. I have tried to restore it several times and it just keeps giving me an error message. I have tried deisabling firewall, different usb cords and usb ports. NOTHING! Please help!!!!
Sorry James... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
Why Jailbreak is Not Supported > http://support.apple.com/kb/HT3743
Perhaps google can assist you in your quest... -
Itunes keeps giving me error message when i connect ipod to itunes
my ipod touch when i connnect it to itunes keeps giving me an error message that reads " itunes could not connect to this ipod because an unknown error occured". Can someone please help me?.
reboot your ipod or reinstall itunes
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Gmail account was hacked so I changed my gmail password. Now my macbook pro keeps sending me and error message that says:
ogging in to the Google IMAP server “imap.gmail.com” failed. So then I go to mail and Preferences and change the passwords there including the SMTP and I STILL get the error message. I am going to lose it! Some one PLEASE tell me how to fix this. ThanksMail has TWO servers, a sender and a receiver. Each has a password that is not necessarily the same as the other.
Inside Mail use the Window Menu to select Connection Doctor, to see which side is connecting and which side is failing. Then adjust the password on the side that is not working.
Don't count on the receipt of emails supposedly from you as the sender as an indication that your email Account has been hacked. More often, an Address Book on a distant computer of a school kid's mom or an eBay trading partner is the computer whose Address book has been stolen, with your email address in it. A spam generator then sends out thousands of fake emails, supposedly from you. -
My Itunes will not start at all... When I try to start it I get a Windows Error Message saying below:
*iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.*
*In the Error Window The following is there...*
_AppName: itunes.exe AppVer: 8.0.1.11 ModName: quicktime.qts_
_ModVer: 7.55.90.70 Offset: 00990007_
Can Anyone help me as I can’t use my ITUNEs and am Handicapped when it comes transferring ITEM on and OFF my IPHONE...
ThanksThat error suggests you may have a QUicktime problem rather than an iTunes problem.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them. They are bad news for Quicktime.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK. -
I have tried over and over again thinking it was I didn't know the password I keep changing it yet my phone still says it's incorrect
Press forget password and reset it
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Hi
I just got my new iphone 6 and it was on ios 8 and everything was working fine i guess, i decided to download ios 8.0.2 as it was a brand new phone and i wanted the newest software on it to fix all the bugs just incase i had them.
i started the update process from the phone, and before the update was complete, i'd say 80% or so along the way, the phone goes into recovery mode displaying a red itunes logo and the cable on the screen.i tried all the suggestions out there and even googled and youtubed to try and find a solution with no luck. even did a few searches on this forum as this is the place i usually come to get most of my answers.
here is what i did in attempts to fix this.
tryed restoring through itunes on both recovery mode and DFU mode, with both ios 8.0 and ios 8.0.2 files.
let itunes re-download the update file just incase i had gotten a bad copy the first time around, tried with that
used 3 different computers, 2 macs and 1 pc
switched usb ports
unplugged all other usb devices
updated itunes and OS
always kept getting the mysterious "unknown error 56" msg searched all over for what that could mean with no luck. the process always seems to stop at the same place, and the second i unplug the phone, it jumps right back into recovery mode with the red itunes logo. if i were in a place that had a genious bar i would've gone there.
i need help fixing this problem please also i'd like to report this error to apple, really wanna do my part to help by reporting at the very least, so also if someone could tell me how to go about doing that, this is just sooo frustrating
any help would be greatly appreciated.
MM.Hello MCMariah,
any news for your iPhone 6 issue about unknown error 56? please let me know cuz i have the same problem on my iPhone 6 too.
i tried everything searching on internet but no luck to solve the issue.
thanks. -
HT5654 i was trying to update my iphone 4 and i got a picture with the apple icon
i was trying to download the latest update and got a picture of the iphone plug and the apple icon. Why?
Hello jimcon504
It is hard to say why it did that, but you can fix it by restoring it within iTunes. The article below will assist further.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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