3 dents on bottom of brand new Retina MBP?
After one day with only regular use. Is this normal? What is causing it? I have Apple care and will probably get it fixed tomorrow but I want to know if anyone has seen this before.
After one day with only regular use.
You have 14 days from the date of purchase to return your MBP w/no questions asked!!!!
Similar Messages
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Kernel Panics in brand new Retina MBP running Mavericks
Hello!
So I recently purchased a new MBP from the most recent updated line. It's less than a week old, and was purchased to replace another MBP that had serious hardware issues and near constant kernel panics. After waiting months for the updated line to once again have a working laptop, I'm quite dismayed that tonight I have experienced two kernel panics that have crashed an restarted my new computer. During both panics, I was running both Chrome and VLC. The first happened as I clicked the Chrome icon in the dock and the second one happened right after I started playing a video in VLC and went into fullscreen. Unfortunately there are no available appointments at the Genius Bar tomorrow, and I won't be able to book an appointment I can actually make it to until next weekend. I was hoping someone might be able to offer me some insights into what might be causing this?
Here's the info:
System Information
MacBook Pro
Retina, 15-inch, Late 2013
Processor: 2.6 GHz Intel Core i7
Memory: 16 GB 1600 MHz DDR3
Graphics: Intel Iris Pro 1024 MB, NVIDIA GeForce GT 750M
Software: OS X 10.9
First Kernel Panic
Anonymous UUID: 3A56CFD2-E5F3-237D-87B0-CA72AB3FB8ED
Sat Nov 2 18:02:18 2013
panic(cpu 0 caller 0xffffff8009adb94e): Kernel trap at 0xffffff8009aa2f09, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00000000a0cc5d80, CR3: 0x00000000522e2057, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff802cea4b20, RDX: 0x0000000000000821
RSP: 0xffffff81dda33ca0, RBP: 0xffffff81dda33cd0, RSI: 0x0000000026a74e9c, RDI: 0xffffff8010403f18
R8: 0x0000000000000001, R9: 0x00000000cccccccd, R10: 0xffffff81dda33a70, R11: 0xffffffffffffff00
R12: 0xffffff8010403f18, R13: 0xffffff800e384000, R14: 0x00000000000dc000, R15: 0xffffff804cdc4d40
RFL: 0x0000000000210286, RIP: 0xffffff8009aa2f09, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00000000a0cc5d80, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81cbd82c50 : 0xffffff8009a22f69
0xffffff81cbd82cd0 : 0xffffff8009adb94e
0xffffff81cbd82ea0 : 0xffffff8009af2dc6
0xffffff81cbd82ec0 : 0xffffff8009aa2f09
0xffffff81dda33cd0 : 0xffffff8009a8e199
0xffffff81dda33d50 : 0xffffff8009a78c2e
0xffffff81dda33f20 : 0xffffff8009adbd8c
0xffffff81dda33fb0 : 0xffffff8009af2ccb
BSD process name corresponding to current thread: Google Chrome
Mac OS version:
13A3017
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x0000000009800000
Kernel text base: 0xffffff8009a00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 312243628683483
last loaded kext at 303887094443166: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8c023000, size 20480)
last unloaded kext at 303947119263025: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8c023000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.14
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 820.21.47
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Second Kernel Panic
Anonymous UUID: 3A56CFD2-E5F3-237D-87B0-CA72AB3FB8ED
Sat Nov 2 21:59:43 2013
panic(cpu 0 caller 0xffffff801acdb94e): Kernel trap at 0xffffff801aca2f09, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000102a57030, CR3: 0x00000001285b706b, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff8042a09000, RDX: 0x0000000000000821
RSP: 0xffffff81ef6a3d20, RBP: 0xffffff81ef6a3d50, RSI: 0x0000000026a74e9c, RDI: 0xffffff80216a7e38
R8: 0x0000000000000000, R9: 0xffffff81ef6a3ed0, R10: 0x00007fff8ef79348, R11: 0x00007fa66620737a
R12: 0xffffff80216a7e38, R13: 0xffffff801f57b000, R14: 0x0000000000151000, R15: 0xffffff8045273300
RFL: 0x0000000000010286, RIP: 0xffffff801aca2f09, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000102a57030, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81dd080c50 : 0xffffff801ac22f69
0xffffff81dd080cd0 : 0xffffff801acdb94e
0xffffff81dd080ea0 : 0xffffff801acf2dc6
0xffffff81dd080ec0 : 0xffffff801aca2f09
0xffffff81ef6a3d50 : 0xffffff801ac77c6e
0xffffff81ef6a3f20 : 0xffffff801acdbd8c
0xffffff81ef6a3fb0 : 0xffffff801acf2ccb
BSD process name corresponding to current thread: mdworker
Mac OS version:
13A3017
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x000000001aa00000
Kernel text base: 0xffffff801ac00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 14224167001348
last loaded kext at 246485943058: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9d21b000, size 65536)
last unloaded kext at 306738906439: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9d21b000, size 57344)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 820.21.47
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.iokit.IOSurface 91
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Thanks in advance!I also got a Kernel panic today while playing a video inside VLC. It happened while I was double clicking inside the video. I have an identical MBP 15 (16GB RAM):
Maybe there's a bug in switching the GPU while going to full screen? I hope it's not a HW problem. Please let me know what your "Genius" told you :-)
Tue Nov 5 12:49:09 2013
panic(cpu 4 caller 0xffffff800ecdb94e): Kernel trap at 0xffffff800eca2f09, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0xffffff82b841c004, CR3: 0x000000002d6a5029, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff80533bb6d0, RDX: 0x0000000000000821
RSP: 0xffffff81e0d9b360, RBP: 0xffffff81e0d9b390, RSI: 0x0000000022318a76, RDI: 0xffffff80156472e8
R8: 0x0000000000000000, R9: 0x0000000000000001, R10: 0x0000000000000fff, R11: 0xffffff81d37a1001
R12: 0xffffff80156472e8, R13: 0xffffff8013603000, R14: 0x0000000000071000, R15: 0xffffff804442cd80
RFL: 0x0000000000010286, RIP: 0xffffff800eca2f09, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff82b841c004, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81d6fa5df0 : 0xffffff800ec22f69
0xffffff81d6fa5e70 : 0xffffff800ecdb94e
0xffffff81d6fa6040 : 0xffffff800ecf2dc6
0xffffff81d6fa6060 : 0xffffff800eca2f09
0xffffff81e0d9b390 : 0xffffff800ec9b771
0xffffff81e0d9b700 : 0xffffff800ec73349
0xffffff81e0d9b760 : 0xffffff800f0b8ef1
0xffffff81e0d9b860 : 0xffffff800f0b916e
0xffffff81e0d9b890 : 0xffffff7f90d4ef1d
0xffffff81e0d9b8c0 : 0xffffff7f90d4ee1f
0xffffff81e0d9b8e0 : 0xffffff7f90d4fd1e
0xffffff81e0d9b900 : 0xffffff7f90dd4cfb
0xffffff81e0d9b910 : 0xffffff7f90d66852
0xffffff81e0d9b940 : 0xffffff7f90d55873
0xffffff81e0d9b990 : 0xffffff7f90dd352e
0xffffff81e0d9b9d0 : 0xffffff7f90dd1722
0xffffff81e0d9ba20 : 0xffffff7f90d54ab4
0xffffff81e0d9ba50 : 0xffffff7f90d54d6b
0xffffff81e0d9ba80 : 0xffffff7f90d608a8
0xffffff81e0d9bac0 : 0xffffff7f90dd2d43
0xffffff81e0d9bae0 : 0xffffff7f90d52e85
0xffffff81e0d9bb70 : 0xffffff800f0cc61a
0xffffff81e0d9bb90 : 0xffffff800f0cd17e
0xffffff81e0d9bbf0 : 0xffffff800f0cabcf
0xffffff81e0d9bd40 : 0xffffff800ecb6088
0xffffff81e0d9be50 : 0xffffff800ec26bb1
0xffffff81e0d9be80 : 0xffffff800ec139b5
0xffffff81e0d9bef0 : 0xffffff800ec1e003
0xffffff81e0d9bf70 : 0xffffff800ecc92ad
0xffffff81e0d9bfb0 : 0xffffff800ecf35e6
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f90d4d000->0xffffff7f90db1fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f8f2cc000
dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f8f60a000
com.apple.driver.AppleIntelHD5000Graphics(8.2)[47711D33-A72C-31C9-B636-AD99BA4F FC75]@0xffffff7f90dbf000->0xffffff7f90e0efff
dependency: com.apple.iokit.IOSurface(91)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7f8 febc000
dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f8f2cc000
dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f8f60a000
dependency: com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f90d4d000
BSD process name corresponding to current thread: VLC
Mac OS version:
13A3017
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x000000000ea00000
Kernel text base: 0xffffff800ec00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 179054415762543
last loaded kext at 178156011966242: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f91353000, size 20480)
last unloaded kext at 178379775583189: com.apple.driver.AppleUSBDisplays 360.8.14 (addr 0xffffff7f912f0000, size 12288)
loaded kexts:
foo.tun 1.0
foo.tap 1.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.2.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 820.21.47
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleUSBAudio 2.9.3f17
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.iokit.IOSurface 91
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
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com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
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Model: MacBookPro11,3, BootROM MBP112.0138.B00, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.47)
Bluetooth: Version 4.2.1f2 12982, 3 services, 15 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1 -
FCP 7 will NOT open with my brand new Retina MacBook Pro, any ideas?
I got my brand new retina-display macbook pro in the mail today. I installed Final Cut Studio 3, with dmg file I made from original disk, right serial numbers etc. Upgraded to 7.0.3 through the software update.
Final Cut opened once (which was fine) and I realized I had to install magic bullet looks to keep working on a project I had been working on.
After I did so FCP would not open. Thinking this was the problem, I completely uninstalled all plugins using Red Giants official uninstall app. I also deleted the Boris continuum plugins lots of people say is a problem in Mountain Lion with FCP startup issues.
I then used FCS remover to completely remove the entire suite and restarted, emptied the trash etc for a clean slate.
Upon reinstalling, Final Cut will not open. The startup screen shows up, goes through profiling for RT extreme etc and then closes and the icon disappears from the dock. Everything else opens, motion, compressor, dvd studio pro. Everything is fine except for Final Cut. I have trashed preferences and reinstalled numberous times and triple checked there are no rogue plugins lying around. Nothing seems to work. The only thing I haven't tried is restoring the machine to factory settings and starting from scratch.
This is incredibly frustrating, does anyone have any insight?
Thanks.Thanks David. I wiped the machine and rinstalled Lion and started from scratch again which was a bummer but worked. I feel like the earlier plugins I installed had something to do with it.
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Can't update iPhoto/ iMovie in App Store. New Retina MBP.
I have just purchased a new Retina MBP. App store wont let me update iPhoto/ iMovie because I'm not logged in with account that purchased the apps. I tried the 2 apple id's I have and no luck. Any advice? Thanks.
if you opened the app store. and logged in with both accounts and it didn't allow you to download the app. should say download. if not you will have to pay. no way to see unless you have an old email from when you did.
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New Retina MBP, user upgradeable SSD drive?
can you upgrade/swap out the SSD drive on the new retina MBP?
judging by pictures and the internet and verbiage from Apple itself these are NOT replacable.
along with the MacBook AIR the retina MBP is "Flash Storage",
NOT "HDD" or "SDD" like the non-retina MBP is.
http://www.apple.com/macbook-pro/specs/13-and-15-inch/ specifically states "rpm hard drive" or "solid state drive"
http://www.apple.com/macbook-pro/specs/ specifically states "flash storage" along with how the AIR is defined. and ive never read anywhere about being able to replace the flash storage on an AIR. -
New Retina MBP Doesn't See Time Capsule
Just purchased a new retina MBP and have 2 probems with it.
1. It doesn't see my Time Capsule, when using Airport Utility it states that 'no configured airport base stations have been found'. I also have an iMac which sees the TC ok.
2. I did a superduper backup of my old MBP but set up the new MBP as a new machine just importing the applications from the backup using Migration assistant. Because of the problem in item 1 above I tried to start up using the external backup but failed. The new MBP cannot startup on the backup disk (Freeagent GoFlex 1TB) even though it's shown as an optional startup in the settings. When trying to startup from it the machine just goes to a black screen and does nothing.
So far, not too impressed.
Regards1. Yesterday my mbp-r was unable to find my AP extreme base station in Airport Utility, even though the network seemed to be functioning perfectly. Rebooted the mbp-r (not painful given the speed), and now all is well with Airport Utility. Mysterious, but it worked.
2. Does superduper clone the recovery partition? (I think I read somewhere it doesn't.) And if not, can you boot from such a clone? IIRC, Carbon Copy Cloner can produce a recovery partition. -
Skype issues with new Retina MBP
Help - I have a new Retina MBP with the latest version of Skype. I am having serious issues with Skype -anyone I call on landlines keep telling me my voice is "breaking up" - I can hear them perfectly. A skype test call works OK, calling my own land line seems to be OK, but all calls from Australia to US land lines experinece this issue. (I thought is was my router so had Telstra replace it - talk about good customer service - it was replaced no questions asked). Same version of Skype on my 5+ year old MBP still works OK (of course it is not running the latest version of Moutain Lion as it does not support this version).
The Skype community forum reports various issues with MBPs but not this particular one. I would go to the Apple Genius Bar but they don't really provide support for thirdy party apps. Note I am using the built-in speaker and microphone.
All suggestions most welocme - I really need to get this sorted before my next trip.
thanks.Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here. -
Should I buy a brand new 13'' MBP with retina display or a refurbished 15'' retina?
Im not sure what is the best option.Because I've always had big screen laptops.But the brand new 15 inch retina is way too expensive.I'm able to pay the price for a refurbished one, but is it worth it?
ThanksIf you're doing graphics, video etc. retina is probably worth it. Its a matter of personal preference whether 13" or 15".. although the graphics card in the 15" has the NVIDIA GeForce GT 650M card. I suspect the 15" graphics is faster and perhaps better for gaming but I cannot quote the performance statistics for you.
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Brand New Retina Macbook Pro - Mouse Cursor Disappears
Just bought this new MBP Retain, 13" with the 2.6ghz processor and have not installed much on it. I think the only program I've installed is Spotify.
Aside from that, I'm using it as is, out of the box. No external mouse, keyboard, or any other application aside from an equally new iPhone 5S.
I've had this issue 3 times within the 3 days of ownership, where the mouse cursor will completely disappear from the sceen and it doesn't come back. The computer still functions and I can still do a few things like type (if I'm inside a textbox already, I think), as well as change the volume, brightness and activate the Power button (however, I can't select anything).
I have to do a hard reset to get it back.
This is pretty frustrating for a brand new product. I don't think it's linked to any external factors as nothing additional has been added.VMWare and Chrome are not running at the same time. I'm describing two separate tests.
I'm saying any program that uses a moderate amount of CPU (15-25% of total available CPU capacity) causes the MBP to exceed 200ºF with fans running full speed. Chrome is not the problem, it's an example. VMWare is not the problem, just another example. Probably if I fire up iMovie and start rendering video the same thing will happen. I just don't understand why the MBP can't keep its temperature below 200ºF with the fans on full speed.
If I max out all 8 cores by running 8 instances of "yes > dev/null" in Terminal the temperature reaches 213ºF. -
New Retina MBP + Windows 7 boot camp = no nVidia GPU
I'm hoping someone will correct me wrong on this...
I have a brand new 15" Retina MBP 2.6GHz 16GB RAM 500 SSD.
After finally getting Windows 7 SP1 installed (along with countless updates ) and boot camp 4.0, I have noticed some display problems. My only reslution options are: 1600x1200 (which looks stretched), 1280x1024 (reallly stretched), and lesser resolutions with which I didn't bother. This didn't seem to make sense given the nVidia 650M.
Also, NONE of the external video ports are working (Thunderbolt to DisplayPort, HDMI to HDMI, HDMI to DVI) -- they're simply not getting a signal at all.
So I went into device manager, and the 650M is not even showing up as being installed! All I see is "Standard VGA Graphics Adapter", which tells me Windows is only acknowledging the integrated Intel graphics.
I can't simply install an nVidia driver, as it can't see the device onto which that driver would be applicable.
I assumed this was an issue of the "automatic graphics switching." Apple confirmed this, telling me that Windows doesn't have an option to choose between displays. I couldn't find a way to trigger it with any third party app, either (including Adobe After Effects).
Further, Apple claims 64-bit drivers aren't yet available for this GPU, so even if I could switch it over, I'd have to step down to a 32-bit install.
So, basically, my boot camp side looks like a netbook.
I cannot be the only one experiencing this!
Thanks in advance,
AndrewPaul22 wrote:
You can't install the windows support software before you partition. 1. Start boot camp in OS X and create the windows support CD; 2. Install windows using boot camp; 3. Install windows support software from the CD that you made.
I followed the boot camp manual exactly and the Nvidia drivers were not installed. I had to go into the Nvidia drivers directory in the windows support CD and manually run the setup.exe file. After that, the drivers were installed.
Note: when you create your windows partition in boot camp, you will select custom, and then format. It is critical that you format your boot camp partition and not your OS X partition. It will not say boot camp, but you can tell it's the right one by its size. For example, if you selected a 40 GB size for boot camp, the size of the drive you select to format should be 40 GB.
Paul
That is exactly what I said, are you sure you wanted to reply to me?
FYI, In a normal Bootcamp installation the partition will be named Bootcamp -
Bought a brand new sealed MBP off ebay but it has build defects, will Apple replace?
I recently bought a brand new sealed macbook pro from ebay from a top rated seller for £835 which was a good price considering it is was sealed etc. When I opened the box and took a real close look at the machine I noticed a few serious build faults.....
1. This is the most serious, when the laptop is closed the left side of the laptop is noticeably bent as if its been molded wrong or something, there are no impact marks whatsoever.
2. The track pad is supposed to be flush but mine dips slightly on the left side which is evident when you look closely and run your finger around the edge of the track pad.
3. There are two small scratches on the right side of the macbook.
4. The bottom plate is also supposed to be completely flush with the case but like the track pad mine is defective, it is flush on the right but not on the left.
One of the main reasons I went for a mbp is because of the reputation for quality, I bought this laptop from a reputable seller who has a very high feedback score and multiple comments from happy users who bought the same laptop I did, so I definitely know he was not selling faulty stock.
I rang Apple today and they said that they could not offer me a replacement as I bought it from a third party but they made an appointment at a store for tomorrow...
My question is .... do these defects fall under poor workmanship from Apple and should I be entitled to a replacement. The laptop was literally brand new and the warranty on it was registered on the 16th april by me on the day I received it..... I emailed the seller who then rang me within 20 minutes and he advised me to take it to an apple store and they will replace it as its not something that can be repaired. Please give me some advice. All advice is welcome.
Thank you for readingFirst of all, if you would have bought that from Apple, you would have got a replacement right away--no questions asked. I just bought a new MacBook Pro and could have got it cheaper off eBay too, but i didn't want to go though a hassle like you are now.
Apple will repair it. The only way they will replace it, is if they can't get it fixed after 3 repair attempt. Keep all your case numbers. If for any reason you are not satisfied in the end, call Apple Customer Relations and deal with them--not support. Good luck!
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD 240G Vertex 3 SSD Boot HD -
Installing CS5 on new Retina MBP
Hi, I have a new Retina Macbook Pro and I want to install my version of CS5 on it, but since I don't have a disc drive, I've run into a few problems.
What I was able to do was copy the installation files onto a flash drive and start the installation that way, however, halfway through, the installation prompts me to insert a second disc, which I have, but I can't insert because...no disc drive. The second disc contains the Content (PDFs, Documentation, Fonts, etc.) so there's no direct way to prompt that installation. I tried putting this on a second flash drive and inserting it when "second disc" needs to be inserted, but this doesn't work. Do I need an external disc drive, or is there another way?
Thanks!I think what I meant to say was "optical drive" instead of "disc drive". Am I still understanding you correctly? I don't know why I would need an external hard drive for this.
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Brand New Penryn MBP w/ Aperture Coming - Delete iPhoto?
Hello All -
I have a brand new MBP coming next week. It will be my first Mac in 20 years! My wife has a C2D Macbook and she has convinced me how great they are.
I ordered Aperture 2 and do a ton of photography. Should I blow away iPhoto so that everything will be nice and clean in a single application? I really dread having pictures referenced in more than one application.
This is my only chance to do everything right the first time!
Thanks!
TommyI still use iPhoto to store screen shots that I use in Keynote for presentations. I also use it to make a family calendar every year. I don't keep my photo library in it, but I can reference my Aperture library right from iPhoto when I want a feature that iPhoto does well, like calendars and cards.
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Brand new 13" MBP Battery life is not 10 hrs.
Today I got my brand new 13" Macbook pro. The battery is advertised as lasting up to 10 hrs. This is my first time using the computer and I charged it up completely. I just unplugged it. The battery meter on top reads 6.46 hrs.
I have the display turned down. and the keyboard backlight off. I do have wifi on and bluetooth on but why is it not reading higher?Yes you should calibrate your battery at least a couple times. I just purchased a new 15" i7 and found some improvement after doing it once, and a little bit more after the second time. Here's some instructions from Apple...
http://docs.info.apple.com/article.html?path=Mac/10.6/en/9036.html
With the 13" you have a very energy efficient machine but Apple's battery times are under "ideal" conditions and seem to be a little overstated (OK maybe more than a little). My 2008 15" non-unibody had a "5 hour battery" and in real life it was more like 3-4 hr maximum under light use. *I also had the 2009 version of your 13" and got around 6-6.5 hrs max out of the "7 hour battery" again under light usage.* My 2010 15" i7 well... let's just say the 8-9 hours quoted must be under lab conditions! Real life battery is 2-7hrs depending upon usage. Ugh. -
Brand new Retina MacBook Pro (mid-2014) overheating ( 200ºF)
Bought this MBP yesterday, installed all my regular apps, no problems. Today I started a Google Hangout in Chrome and within 30 seconds the CPU Core temperature on all 4 cores had jumped to 203ºF (as reported by iStat Menus). The fans slowly ramped up until they hit max RPM (about 6100-6200rpm) but the CPU core temperature stayed between 198-203ºF for the whole call.
I know the temperature is bound to go up when the MacBook Pro is under load, but it seems ridiculous and possibly dangerous for it to be running at >200ºF with the fans on. Is this just the new normal for Apple laptops, or is this going to slowly kill my $2400 laptop?VMWare and Chrome are not running at the same time. I'm describing two separate tests.
I'm saying any program that uses a moderate amount of CPU (15-25% of total available CPU capacity) causes the MBP to exceed 200ºF with fans running full speed. Chrome is not the problem, it's an example. VMWare is not the problem, just another example. Probably if I fire up iMovie and start rendering video the same thing will happen. I just don't understand why the MBP can't keep its temperature below 200ºF with the fans on full speed.
If I max out all 8 cores by running 8 instances of "yes > dev/null" in Terminal the temperature reaches 213ºF.
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