3 download of the same movies

went to buy a movie and it gave me the same movie 3 times ami going to be charged 3 X

iTunes downloads two versions of the same movie. The second version is the one that can be transferred to your iPod/iPhone (it meets the video/audio encoding requirements of these devices). I'm do not know why it downloaded three version for you but I'm sure you've only been charged once. In any case, you can go to your Purchase History in the iTunes Store by clicking on your Apple ID in the top right corner of the store, logging in if asked and then clicking Purchase History. There you'll be able check all your iTunes purchases and how much you've been charged for each one of them.

Similar Messages

How do I stop multiple downloads of the same movie

I rented a harry potter movie last month and now everytime I open itunes it starts downloading another copy. 1.4 gigs and I have 6 now??? How do I stop the maddness???

http://kb.mozillazine.org/Duplicate_messages_received

I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

You can connect the iPad to your Mac's iTunes and do File > Devices > Transfer Purchases, that should copy it over to the Movies part of your library.
Depending upon what country that you are in, and whether the film studio allows it, you might also be able to re-download it on your Mac via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page.

I buy all of our movies on our apple TV that is associated with my apple ID. I want to put a movie on my wife's new iPad but it gives me a 90 day warning that she won't be able to download anything. Do we really have to buy two copies of the same movie?

I buy all of our movies on our apple TV that is associated with my apple ID. I want to put a movie on my wife's new iPad but it gives me a 90 day warning that she won't be able to download anything. Do we really have to buy two copies of the same movie? There has to be a way for one family to share movies on all of our devices.

Ahh, thank you! What a pain in the neck. I figure I must have been signed into his account at some other point in time, maybe after... watching a movie..? [Though, that'd be the iTunes store, right? Not the App Store.] Anyway, some situation must've occured where I absentmindedly updated and iPhoto is now tied up with his account.
I'll go ahead and contact support to see if they can get me sorted. I suppose I can just ask him for his password, but.. oh, you know, it's a temporary solution and I guess I was just hoping to easily get iPhoto properly associated with myself again. Thank you!

I can download a movie faster over my broadband connection using my ATV3 than the same movie over my LAN

I can't believe the poor performance of my networked iTunes setup. It has deteriorated over the past 12 months or so such that a purchased movie (HD Dark Knight Rises) can be downloaded from iTunes directly to my ATV3 faster than my n-based network at home even when i wire using 1Gb ethernet! My network connection is via cable, but it still utilises the sme WIFI connection to get to my ATV3 - How can this be?
I has seen various threads that talk about reseting the network, the ATV's, iTUnes, restarting my iMAC etc. none of which has any effect anymore (it did appear to previously).
I have iMAC to host iTunes, MacBook, 2 x ATV2 and 1 x ATV3, 2 x Airport Express for audio, 2 x iPad, 2 x iPod, 1 x iPhone 4S and 1 x iPhone 5 so it is safe to say that i am pretty heavily invested in Apple and I love the products but the more invested i become the more dissappointed. It is a real shame that regression testing does not seem to be high on their agenda these days.
If there are any bright ideas out there i would love to hear them cos i have run out for now..............
Thanks
SB

From my Airport Extreme, throughout my network (other than my cable router) everything is Apple, I update when patches become available. I check using iStumblr what conflicts there might be. Basically, other than the network being in my house it is as close to being the defacto Apple setup as it could be (notwithstanding my applications which are not that numerous).
Furthermore why can the same network enable me to stream from the iTunes store the same movie across the same network faster than on my local LAN where the only difference is going to be the location from where the data is "served". Especially when everything has worked in the past.
You are correct though in many respects given that the term network is loosely attributed to everything from the cable through WIFI and the chipset and firmware. So generically it is likely to be the "network" or an attribute of it. It would appear however that my issues coincided with a firmware upgrade, I would be very happy to uninstall and go back to previous versions to solve my problem but it isn't possible and I have no intention of jailbreaking my devices. If I could then i would nail the problem and inform Apple of my findings.
So, given that I am entrely Apple, that I install all firmware updates across all products and that I check for network interference............
Hence the reason for the post.

I'm getting an error -42110 after the download of the rental movie, anyone ??

Hi there, i'm getting an error (-42110) after i finish the download of the rental movie on itunes.
it won't let me play the movie.
anyone would know?
cheers

i learned that if i buy the same movie again,after repairing that issue, then the movie plays just fine.
pay pay pay...
Ack. Check to see if you can get a refund for the first rental. Under "Video purchases" click "Rental" and click the "Email us" button:
http://www.apple.com/support/itunes/

Why should I pay the same movie twice?

Hello
I've rented a movie on my iMac computer in iTunes.
When I would watch the movie on my Appel TV, I could not find the movie in my "buy Folder".
It surprised me when I buy / rent a movie in iTunes on the same account (Appel ID). So iTunes can not handle on what device I want to see my movie.
I have now paid the same movie twice what I think is unfair.
Regards Morten

iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
Can I play my rental on more than one device?
* If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
* If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.

Multiple Copys Of The Same Movie.

I have 2 copys of the same movie on my ipod touch, One working and one not. i can delete the working copy of the movie but not the broken one. does anyone know how to fix this?

- Connect the iPod to your computer and sync
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I bought songs on my laptop which synced to my iphone and iPad. But I can't find them on itunes library on my home computer. However, when I click download for the same song it says it has already been purchased. How do I find it on home computer?

I bought songs on my laptop which synced to my iphone and iPad. But I can't find them on itunes library on my home computer. However, when I click download for the same song it says it has already been purchased. How do I find it on home computer?

Is your "home computer" the same as your laptop or are these two different machines?

I downloaded Magzter app button iPad 2 but when I buy magazines it is not getting downloaded but the same is getting downloaded in my iPod. Pl help. Magzter support is unable to help.

I downloaded Magzter app button iPad 2 but when I buy magazines it is not getting downloaded but the same is getting downloaded in my iPod. Pl help. Magzter support is unable to help.

You will not be able to see what version you are running until the iPad is activated. It will be in Settings>General>About >Version when you can get to the settings app.
The slider bar that you are describing sounds like the screen lock side switch and that has no bearing on setting up the iPad or connecting to WiFi.
Why don't you try rebooting your router? Unplug it for about 30 seconds and then plug it in again and see if the iPad will recognize and join the network.

How to get more downloads at the same time

On my old computer I could download 20 files at the same time (or more, depending on the size). I've got a new computer now but Safari only downloads 4 files at a time: the other files are put on hold and start only when anotehr file has finished downloading.
How can I enable more downloads at the same time?

I'm not using any enhancings apps, so... that can't be it. I did go from 10.3.x to 10.4.x, but I guess that's not the point either. Maybe some internetsettings is keeping things from going full throttle...?
I download from Usenet a lot and downloading multiple files with Safari was very nice: I'd get 20 50 Mb files within a few minutes on my computer. Now I can only get 4 files in that same time (I guess it's a bit faster but not much: I have a VERY fast connection!). Okay, all in all it still only takes half an hour (probably less) to download 3 Gb this way, but I just wonder what's holding Safari back...
(BTW Downloading big files spread into rars is VERY nice! If I had to download a 3 Gb file as ONE file, it would take a LOT more time...! Makes you wonder why not all companies offer their software (specially larger files) in smaller parts... They used to do that in the early internet days because otherwise you would never ever get that file downloaded on that 56k6 line, but nowadays it still would be great if they offered everything in small parts!

HT3702 i was charged 3 times for the same movie how do i get my refund

i was charged 3 times for the same movie.

You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Or (and if the 'report a problem' link doesn't work) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

TS1424 HI. I recently downloaded music to my devices, and there are 5 different songs that all downloaded as the same song. How can I resolve this issue?

I recently attempted to download 5 different songs to my iPhone, but all 5 downloaded as the same song. The correct titles show up, but when I play the songs they are all the same. How can I resolve this?

Hello there, jmcough.
I understand you are having issues with playback of purchased music. If iTunes in the Cloud is available in your country, it might be best to delete the song(s) from your device, then re-download from your purchase history.
To delete a song the following Knowledge Base article offers how to delete from your iOS device:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Music
Open the section below for the device you are using.
iPhone, iPad, or iPod touch
Before you delete, find out if you'll be able to download the song you deleted again (it depends on where you live). To delete a song:
Tap the Music app.
Tap the Songs category.
Swipe left to right over the song you want to delete.
Tap Delete.
Afterwards, re-download the purchases from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My macbook air was installed double system ,one is mac ox 10.6.7 another is windows7. the movie and the sound can't play together in mac system,however, it is normal when I play the same movie in windows7 system

my macbook air was installed double system ,one is mac ox 10.6.7 another is windows7. the vidoe and the sound can't play together in mac system.I have tried many vidoe play tools including mplayerx and lvc etc.however, it is normal when I play the same movie in windows7 system. who can help me！

Look at item properties for the .mov and .dv files. What exactly does it say they are? What drive are they playing back from? Make sure the contents of the viewer are set to fit to window in the View popup at the top of the viewer.

There is no Safari browser in my IPhone 3G. How to download/install the same?l the same

There is no Safari browser in my IPhone 3G. How to download/install the same?

Safari is built-in to the iOS. It can't be deleted, but it can be hidden. Check Settings > Restrictions. If restrictions are enabled for Safari, Safari is disabled and its icon is removed from the Home screen. You cannot use Safari to browse the web or access web clips.

3 download of the same movies

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