3 iPhones, 1 no service or 1+ bars

Hi! We have 3 iPhones, 2 purchased a few months ago and they generally have 4-5 signal bars in our house! Yesterday, I bought my iPhone and despite being fully charged and with all the same settings as the others, I keep dropping service or average 1-2 bars, while the other phones have close to full signal. What's up. Thanks, Bill

Standard troubleshooting steps in order are; power the iPhone off and on, an iPhone reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release - ignoring the slide to turn off prompt when doing so, restoring the iPhone with iTunes.
If no change after any or all of these steps, your iPhone's SIM card may have a problem. You can get a new SIM card from an AT&T store - take the iPhone with you explaining the problem and there won't be any charge for the new SIM card.
If no change after that, you can call AppleCare at (800) 694-7466, or make an appointment at an Apple store if there is one nearby.

Similar Messages

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    so have you brought your phone to Apple for evaluation?

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    Why is it that my iPhone 4 suddenly lost the sound bar in music and YouTube?  I am able to make phone calls and hear everything just fine.  but otherwise my iPhone is silent.  It says that it is playing music, but no sound is emmitted, nor am I able to change this.

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  • HT4623 My iPhone 4S does not show ringer bar and i now need to use ear phones to listen to music

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  • TS3274 Wy"No service " on status bar, when the internet is working?

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    Hi lalcia95,
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    http://support.apple.com/kb/ts4429
    Regards,
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  • IPhone 3GS No Service E?

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    diesel vdub wrote:
    ambarsaria wrote:
    'No Service' E
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    will they replace my iphone 5s battery at the genius bar at my appointment, and if so for what cost?

    You will have to ask if they are equipped for that.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
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    iPhone Service Support and Costs
    iPad Service Support and Costs
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  • On a west Texas highway I believe my old 3G iphone could get data with 3 bars. My new 4S could make phone calls but not get data. An att guy told me it's because there aren't enough 4G towers yet. Other explanations?

    On a west Texas highway I believe my old 3G iphone could get data with 3 bars. My new 4S could make phone calls but not get data. An att guy told me it's because there aren't enough 4G towers yet. Other explanations?

    Simple solution. Get a real internet service and not a cell phone internet connection service it was never meant to be used as the primary internet service
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  • IPhone 6 location services/gps not working

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    Check your "Privacy" settings on your iPhone see what apps are using your location.

  • Where can I buy a NEW iPhone WITHOUT a service plan?

    I have an iTouch now, I'm sell it.
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    I do not want iTouch 2nd generation.
    I do not currently need it as a phone, but would like to have it for when I am ready.
    Is it possible to purchase the latest iPhone without any phone plan? When I go through the steps to purchase an iPhone from apple.com it doesn't have a "no plan" option.
    Do other places online / B&M sell iPhones or only apple.com and apple stores? (I do not want a used or refurbished)
    Surely I can still get a hold of an NEW iPhone without a service plan... but where and for how much?

    You can't buy a new iPhone in the US without a plan. Even if you could buy one, it would not work (even as an iPod) until activated with a cell phone provider. You would have to buy a used iPhone that had been activated. Be sure to get a US model (or one for your country if you aren't in the US). Check the part numbers in the right column of
    <http://support.apple.com/kb/HT1937>
    to make sure it is the correct version for your country.
    An officially unlocked one from one of the countries that sell them would also be OK, but any repair would have to be done in its original country. It would have to have been activated in some country, also.

  • Hello! Im having problems about my Iphone showing NO SERVICE on top. Im not able to send and receive msg, same with calls

    Hello Guys! I hope someone could help me, Im having trouble with my phone's signal, I am not able to send and receive msgs, same as make calls and receive calls. At first, my phone is working fine (iphone 4, iOS 7.0.4) and all of a sudden, my text messages are not getting through, and I noticed that my phone shows NO SERVICE, I refreshed the phone by turning it off and turning it on after a couple of minutes, it worked. My phone is okay again after that, Im able to send and receive messages again. But after few hours, the problem came again. NO SERVICE sign is displayed again, but this time after refreshing the phone nothing good happened. I tried almost every possible thing I can to fix it but it doesn't work. What should I do.
    Thank you

    Hey Clara,
    These are the recommended troubleshooting steps to resolve No Service issues on iPhone:
    Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
    Turn iPhone off and then on again.
    Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
    Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
    Update your iPhone to the latest version of iOS.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    Restore the iPhone.
    If you are outside the United States, please also follow these steps:
    Go to Settings > Carrier > Automatic.
    If the phone registers any carrier network, Settings > Carrier will be present.
    If the Carrier option is missing in Settings and you are outside of the Unites States, please contact Apple for support and service options.
    Set the option for Automatic to off.
    A list of potentially available carriers appears after about two minutes. If the device is locked to a carrier, it may connect only to the carrier network to which it is locked. If the device displays carrier networks, then the device is working as expected.
    Set Settings > Carrier > Automatic back to on.
    If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause these symptoms.
    from: iPhone: Troubleshooting No Service
    http://support.apple.com/kb/TS4429
    Welcome to Apple Support Communities!
    Take care,
    Delgadoh

  • HT3743 How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" Kindly suggest

    How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" and my iphone is without service. While i am trying to activate my ihone on wifi also it doesnt saying servers are temporary unavailable try after sometime. Kindly suggest

    It sounds a lot like your phone was hacked or jailbroken to unlock it prior to your trying to update it.
    If that is the case, it is nowpermanently bricked.

  • TS3694 How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" Kindly suggest

    How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" and my iphone is without service. While i am trying to activate my ihone on wifi also it doesnt saying servers are temporary unavailable try after sometime. Kindly suggest

    tariqrehmani wrote:
    How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. ...
    The iPhone 3G is Not Compatible with iOS 6...
    It also appears that your phone may have been Hacked and / or Jailbroken...
    If this is the case... you are out of luck... Because...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    Why Jailbreak is Not Supported  >  http://support.apple.com/kb/HT3743

  • My iPhone has no service And I have done everything as per the instructions given from Apple - it so not my sim as it works in other phones what's wrong with my 5s?

    My iPhone has no service and I have done everything as per instructions from Apple and still nothing works no service it is not my sim either? Help?

    Please post in your native language - this is an international forum so
    someone will respond. Your post does not make sense in English.

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