3 Mobile/Nokia E71 Problems

My problem started sunday night
I have an AAA (access all area's) pass
i have a nokia E71
All of a sudden it stopped working, I contacted 3 customer care and they said everything looks fine on there end they made me go through troubleshooting about 5 different times and kept fowarding me on to different departments
ive done:
master resets
clear cache
clear cookies
privacy data
restarts
wipe sim
sim swaps
I tried to put my sim in another phone, didnt work
a blank sim put into my phone, didnt work
nothings working, anything that doesnt require the AAA pass works fine
but anything that uses it keeps stuffing up
I went into a three store and all the lady gave me was "im stumped"
she tried my sim in 5 different phones
she tried 3 different sims in my phone and none worked
then she gave me a blank sim card and transfered my number and it still didnt work
what's going on?
I'm getting quite sick of all the call fowarding, the technical staff all telling me to do the same things over and over again and none of it is solving my problem
even the three staff have no idea what the problem is...\
anyone got info?

Lee_BUFC wrote:
Hi, i have a nokia E71 i had a problem with the memory car so had to reformatt and i lost everything, ever since the music player and Camera no longer work (believe i may be missing some system files which i need for the memory card) any idea where i can get these from please?
Remove the memory card and reset the E71. Dial *#7370# 12345 reformat, you'll lose all data. Make a backup first and restore without the settings. Place and format the memory card.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Similar Messages

Nokia E71 problem with New Firmware 410.21.010

I have updated my Nokia E71 (RM-346) to new firmware 410.21.010. It creating a problem with battery that drain out quickly. Before update, for normal use, I need to charge once a week. But after upgrade new firmware 410.21.010. It finishes in 24 hour for normal use. I have read article that I can not downgrade, just only to wait for next firmware. Have some one any solution?
Solved!
Go to Solution.

I had a Nokia E71 running very happily on version 3 firmware. I updated the firnware to 410.21.010.
It worked fine until I switched the phone off and tried to re-start the phone. It stopped working.
It is my work phone. The messaage on the phone said take it back to my retailer. He tried to get it fixed but because Nokia say it is out of warranty I am out of a phone that is set up to use the Oki system.
It worked perfectly well until the software update.
It is now at my retailer waiting for me to collect.
This is very disappointing.
Especially as I am now considering not using a Nokia telephone ever again. Moreover, I am sure that Fair Trading would consider this matter very strange and might like ot investigate it further.
I want my E71 fixed for free by Nokia as it was working without any malfunctions until the firmware update - which was done after receiving notification from Nokia. I have not been able to use the Oki system for some weeks now and would like to contiue using Nokia. Otherwise I guess Nokia lose another customer to iPhone or HTC or Samsung. I await anyone's advice on this matter.

Problem to update my NOKIA E71 with Ovi Suite

Hi everybody,
Since this morning i've tried to update the software of my Nokia E71 with Nokia Ovi Suite.
So first i save my old things (pictures, messages, ....) and then when i want to start the update i get ALWAYS this message:
http://i54.tinypic.com/dzxpty.jpg
It says: "Connexion whith the mobile has been lost"
Even if my E71 is connected with my computer by USB !!!
Does someone know about this problem ?
Thank u !
Attachments:
Nokia E71.jpg ‏97 KB

Hi,
I guess the installation of Ovi Suite is corrupted, please follow the steps provided below to assist you in this regard
Step 1
- Go to Progam and Features in Control Panel
- Click Ovi Suite
- Click Repair.
Once repair is completed then please restart computer and check.
If Step 1 didnt work, then try the below step
Step2
-Go to Progam and Features in Control Panel
- Click Ovi Suite
- Click Uninstall
Also uninstall the following f
- Nokia Connectivity Cable Driver
- PC connectivity Solution
Then right click my computer, click manage.
- Device Manager-Ports- If you find anything by name Nokia please unistall ( Dont remove anything else)
Then reinstall windows Installer from the link provided below
http://msdn.microsoft.com/en-us/library/cc185688(v=vs.85).aspx
- Then restart computer.
- Download and install Ovi Suite
- Restart Computer again
- Connect the device, dont open Ovi Suite and wait for all the driver to be loaded by windows.
- Once done then lauch Ovi Suite.
- Check for the issue
Hopefully this helps
Cheers
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Nokia E71 time and date problems.

I cant ever set the time and date of my nokia E71. Anytime i access the time and date settings, it just doesn't go through. Please help me out.

Hi Faces1,
Welcome to Nokia discussions board!
In order to fix this issue, I advise you to perform a soft reset on your phone: type *#7780#. Default lock code is 12345. If the issue persists, perform a hard reset. First of all, back up your data using Nokia Suite (Tools > Back up). Once your data is fully backed up, type *#7370# on the keypad.
Alternatively, you may also check for updates on Nokia Suite (by going to Tools > Updates).
Then try to set the time and date again.
Let us know how you get on and feel free to post any other questions you may have.
Regards,
astra2025
Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Problema con Finware Nokia E71 V400

Buenos Dias,
En días pasados actualize el finware de mi Nokia E71 a la version 400, despues de que lo hize tengo problemas con el bluetooth ya que no envia imagenes ni videos, tampoco puedo conectar mi manos libres bluetooth ya que no lo reconoce, lo que si hace mi telefono es conectarse con la pc via bluetooth.
Espero sus comentarios.
Alex
Costa Rica

Amena wrote: In recent days finware updated my Nokia E71 to version 400, after it hize have problems with the bluetooth as it does not send images or videos, nor can I connect my bluetooth handsfree because it does not recognize it, what if you my phone is connected to the PC via Bluetooth.
Did you install Nokia PC Suite? It has all the needed drivers. Can you use the USB connection? Hard reset the phone *#7370# 12345 reformat, lose all data, mahe a backup first and don't restore the settings.
¿Ha instalado Nokia PC Suite? Tiene todos los controladores necesarios. ¿Se puede utilizar la conexión USB? Hard reset el teléfono * # 7370 # 12345 formato, perderá todos los datos, Mahe una copia de seguridad primero y no restaurar la configuración.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Nokia E71 Certificate Expiry problem

guys, showing a message of certificate expired when trying to install symtorrent in nokia E71. doensn,t work either when certificate check is turned as off and date changed to a year or 2 back. anyone know the solution??

04-Aug-2008 09:13 PM
kipmast wrote:
OK- I just noticed that the synchronization issue is fixed (mysteriously)on my WM6 device. Remember it also had sync issues today and now I have a lighting fast sync rate. Sounds like a MS issue(?) I will try my Nokia when I get home. Keeping my fingers crossed.
Tonight when I got home I popped my SIM into the E71. Since I deleted the program I needed to re load it from Download!.I got an error that read: IM/Messenger download file is corrupted. It would NOT let me download Windows Live from (Download!). SO I loaded my old version of Messenger/Windowslive Version 1.1.8161 and It works perfectly. Don't know what to say about that....
Now I'm festering about the whole signal strength issue when you hold your hand over the back cover-Surely we all knew about this problem...Gotta love It.

Ovi apllication smart gaurd problem nokia e71

i have downloaded smart gaurd and installed in my nokia e71 it was working fine foe a week . i have hide all my videos from smart gaurd now after a week i am not able to open my vedio from smart gaurd
please help

if smart guard is a third party app i suggest you contact their support and costumer service for assitance as they know thier products best and will be best able to advise you on this.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Nokia E71 Fading Text On Display

Hello Nokia Owners,
Hopefully someone has seen this issue and have an easy fix, as I'm frustrated about this oddball occurrence. I'm wondering if there's a QA/QC issue at hand where these are being manufactured?
Within the past 6 days, I've purchased 2 brand new Nokia E71 phones from 2 different Walmart stores, 30 mins of each other. These are phones for the Straight Talk prepaid service. I have not yet activated the phones on ST, as my goal is to first test the basic functionality to determine if it's worth the $200 and will satisfy my needs.
What's happening on both phones, in the same exact manner and location on the phone, is that the menu title name for some menus have fading text. It appears as though there's a display issue. I've attached some screenshots to make it easy to see what I'm experiencing.
However, when I've tested playing the included videos in the phone at full screen, it appears to play the videos through the menu title name area with no fading. The same goes for looking at images - I do not see any fading with the included images in that area.
I have done a Soft Reset on both phones using the *# option and from the "Factory Reset" option in the menu. This has not resolved it on either phone. I have also changed themes, changed menu colors, changed the font size, none of which has resolved this.
Thus far, I've returned one phone to Walmart and ready to return the next one now due to this issue. I'm willing to try a 3rd but that's where my limit is. I really like this phone and want it, but if this issue is indicative of a fully dead or fading display after a short period of use, I will not make the investment.
Any help is most appreciated.
Attachments:
HSAScreen.jpg ‏600 KB
PersScreen.jpg ‏542 KB
AccPtsScreen.jpg ‏436 KB

AdriaticBlue wrote:
When trying to unlock the keypad using the standard two keys, the screen went blank then on, blank then on (consistently, like a flicker motion) with every key I hit to unlock. (I initially hit the incorrect keys to unlock the keypad.)
Short answer: I don't know. Other phones (the E52 and maybe the E5) have issues with the display lighting at odd times as the keyboard lock or phone lock activates (not typically when it deactivates). So it could be a firmware issue. But it could have also been a bad phone.
AdriaticBlue wrote:
By any chance, have you performed a software update on your E73? That's the only step I have not taken, as it appears I need to activate the phone on service to do any software updates via TracFone. I can (and have) tested the E71 on my WIFI connection which works great, but I cannot invoke a software update via WIFI.
Mmm, you could try Nokia's Ovi Suite or Software Updater software for Windows. Instead of downloading a small patch file, you'd be downloading a complete 50 MB+ firmware file instead. You might see a message that no updates are available, but it would be worth a try.
But something to understand about Nokia phones: they're all different. You can have two phones with the same OS, released within months of each other (my T-Mobile E73 is very similar to the E72) and have very different issues. Maybe they each get firmware releases at nearly the same time, and one update fixes a bug while the other includes the bug. (I'm exaggerating a little, but you get my point.) The E71 is a feature pack 1 phone while the E72/E73 are feature pack 2, so while the phones share lots of surface features, their guts are often quite different. For example, I get the impression that Nokia made substantial changes to the hardware drivers from FP1 to FP2, but not always for the better. I have done several software updates to my phone, but have never seen the problem you described. Hopefully it stays that way.

NOKIA E71 "malbox' in use error message cannot sen...

Hi,
I have a Nokia E71 and cannot send emails from the gmail or pop 3 accounts set up on the device.
I can recieve emails and I know the settings are correct for the incoming and outgoing servers.
A google search has shown a number of people had this problem but I can't see any solutions.
An hour on the phone to Nokia care resulted in checking I have the correct system software on the phone ( I do).
Can any one help this problem?

Sometimes, internet service providers block access to any SMTP servers but their own over their networks. If you are sending via mobile internet then that could be the problem, try with your network operator's SMTP server (I have two mailboxes set up on my phone, one using my ISP's SMTP for when I connect via WLAN and one using the Proximus server for when I use GPRS/3G).

Nokia E71 Camera

I am a little confuced about the camera quality of my handset Nokia E71 !
I know that 3.2 m.p. camera is more than enough to view pic. on the screen of the mobile , but it seems that the drawback is in the way the screen deals with colors !
Nokia claims that it supports up to 16 milion colors,however, comparing the same photo , on my old mobile Nokia 6233 which supports only 256 thousand color ,AND PUTTING THE TWO SCREENS JUST BEFORE MY EYES ,I really see that the colors of the pic. in Nokia 6233 are more rich ,more beautiful and more close to reality !
What could be the reason behind that from your point of views?
any comments or explanations? .

Sorry Ididn't make my self clear from the begining.
I believe the problem is within the screen or the way the handset handles pictures not the camera itself !
A picture taken by a third pary device , and send to both E71 and 6233 , it will look on 6233 really better in terms of colors and richness !
I know E71 was never meant to be a mutimedia mobile like the N series ,but if the camera is 3.2 M.P. so the screen should support such quality with no problems , at the same timwe the screen supports 16 million colors, so where does the problem lie ?!!

How to make CSD call in NOKIA E71

Hello,
I bought two Nokia E71 mobiles with BSNL 3G connection. My service provider(BSNL) providing 3G service. E71 is connected to PC there i dialed to another phone which is conneted to other PC. when i dialed from hyperterminal in winxp by using ATD commnad with out semicolon. I am getting connection error messge on my phone. NO CARRIER on hyper terminal.
I don't know what the problem is i tried with all commands no use. Is there any setting required for NOKIA E71. How to make data call (CSD call) by using Nokia E71.
You help is very much appreciated..
-Vijender

Hi
this may or may not be of help.
I was having a similar problem with a 6230i.
When trying to make a data call the No Carrier signal would come back.
After some research I changed +cbst form 0,0,1 to 7,0,1
at+cbst=7
This apparently gives the receiving modem more time to connect. It sends the no carrier signal 30 seconds later after appearing to connect, I still dont get the connect 9600 response.

Re: Nokia E71 & E66 New software available

On another issue with the E71 and the Bluetooth, I recently bought a Mazda RX-8 R3 (the 2009 model). The Nokia will pair with the R3's hands free system but, certain functions don't work, eg, hands free calling from the cars system!!
So I emailed the Mazda handsfree tech guys and this was their response: So if anyone finds an update to the bluetooth for the E71 that fixes this problem PLEASE let me know :-)
-----Original Message-----
From: Handsfree Support
Sent: 02 January 2009 16:17
To: Mwatsama, Josh
Subject: AW: Mazda Handsfree Web Support [2220790-1] [Scanned]
Best Mr. Watsama,
thank you for contacting us.
The Nokia E71 is not compatible with the Mazda RX-8 2009.
Therefore we cannot give a statement about whether it is (partial)
compatible or not.
This might be the reason why it does not recognize the mobile phone.
If you have any further questions,
do not hesitate to contact us.
best regards
Mazada Handsfree Support
Moderator's note:
Information of personal character removed or edited.
Message Edited by gcpropulser on 09-Jan-2009 11:48 AM

Hi all,
I too have a Mazda burtooth system built in to my 09 Mazda 6. I presume the smae voice activated on as in the RX8. Same thing for me. The phone connects and you can recieve calls from the answer button but you have to send from the phone which is illegal in the UK. I dont have a fix, but i am aware that annoyingly the voice activated system works perfectly on my Nokia E51 which the 71 replaced. They are supposed to use the same operating system so does anyone know what has changed?????? I may have to go back to my old phone as i'm in the car all day as a rep and this is driving me insane!
Help anyone!

Nokia E71 and Pioneer CD-BTB200

The nokia e71 connects successfully to Pioneer CD-BTB200 Bluetooth device, but when you try to transfer your phone book to the pioneer device, the bluetooth is disconnected!!!
any idea on how to transfer the phone book?!

I had exactly the same problem with a Nokia E71 and a Pioneer DEH-P700BT. I already contacted Pioneer without success. My Nokia is Hutchison 3G branded with software level: 100.07.76. First connection works fine, after switching the car off no more connection possible. Always connects and disconnects in the next second. Today I tried the following which solved the problem (however it works...). I paired the Pioneer with another E71 which has software level 110.07.127 and is T-Mobile branded. The pairing just worked fine, also after turning the car off and on again, both devices were working together. Afterwards I deleted the T-Mobile E71 again and tried again with my own E71: Now also my E71 works perfectly together with the Pioneer. However, phonebook transfer still doesnt work but thats not really a problem because the phone is held in front of me so I can see who is calling. I have no idea how this worked but maybe other ppl can try the same. Maybe your local Nokia Service Center can update your phone software.

Nokia E71 Calendar Memos across multiple days

Hello,
I recently got a German Nokia E71
(E71-1 Software Version: 100.07.76 08-06-2008).
I noticed a strange behavior of the calendar:
When I create a memo that goes across multiple days (lets say 10 days or 14 days) In Month view the memo is shown correctly for the set time. Also when synchronizing with MS Outlook the memo is shown correctly on the PC.
But when you open the Memo directly (open day view, select the memo and press the center of the nav-key) then the memo is displayed to last one day longer than originally specified.
For example I created a memo that should end on the 11th of September (actually it starts in August so maybe spanning the Month barrier may also cause the problem) but it is shown to end on September 12th when I open it. Although it is shown correctly in Month view (shown on 11-Sept, not shown on 12-sept).
Maybe you have similar experiences?
Or an explanation for that behavior?
Thanks and regards,
Sebastian

I think I'm experiencing the same thing, Sebastian.
Phone: E71 bough from 3 in the UK ~20months ago.
Firmware: 100.07.76 08-06-2008 RM-346 E71-1 (241.02)
Here's how it happens:
Step 1) I create a memo on the calendar with the phone.
Step 2) I do an Ovi sync over the air (i.e. there is no use of the PC Suite or Microsoft Outlook going on).
Step 3) Some (but not all) of my single day memos are spread over two (2) days.
How it should look when correct: http://tinyurl.com/ovi-cal-memo-right
How it actually looks when wrong: http://tinyurl.com/ovi-cal-memo-wrong
As you can see in the 'wrong' example, instead of memos showing up as lasting for 1 day duration it's apparently "23 hours, 59 minutes" in duration, and ends on 18/07/2011. And yet it's spread over the 18th and 19th on the month view. The correct date (as entered and displayed on my phone) is actually the 19th! The same goes for all those other 'wrong 2-day memos': they should all only be shown on the second of the two day bar that's visible in month view.
At the moment, for some unknown reason, the problem seems confined to April-October of this year (and subsequent and prior years) and dates are stretched back by a day so they appear on the web version of the Ovi calendar as lasting for two (2) days instead of one (1). But I think that the problem has been more widespread and across-the-board in the past, and it may have put dates forward by an aditional day (although I can't be sure on that.
Thankfully, all these memos remain as correct on the phone and seem to be unaffected by the sync.
When it first happened I made an attempt to correct the Ovi Web Calendar memo sync problem before (thinking it was a once only bug) by going through all the Ovi calendar entries on the web interface and tidying things up that way. But I'm not prepared to go through all that hassle again.
It's a real niggle, to say the least.
What can be done?
Thanks for any help.
Attachments:
ovi-cal-memo-right.jpg ‏155 KB
ovi-cal-memo-wrong.jpg ‏159 KB

How to Print from a Nokia E71 to HP Photosmart C47...

Hi All,
I have recently brought a HP Photosmart C4788 All in One printer which is a Wi-fi printer. I have configured the same in my pc through a Netgear Wi-fi Adapter and its working fine with my pc. Now i want to know if i can use my Nokia E71 to fire prints through Wi-fi to my printer. Can anyone please let me know how to configure the above printer on my Nokia E71 step wise.
Thanks for your help in advance.
Regards,
Abhay

Check the manual for these settings.
Open Menu-> office-> printers-> options-> add-> driver-> HP mobile, bearer-> socket, accesspoint-> your AP, host-> IP of printer, port-> 9100, printer model-> photo smart printers. Make sure that antivirus and firewall accept the connection.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

3 Mobile/Nokia E71 Problems

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