3 way 1080p hdmi splitter no signal

hi all, just got a 3 way splitter and tried it .....no good , it works on the dvd and plays hdmi perfect but when i flick the switch for the btvision port to the output hdmi lead to the tv just get the no signal message . if i put hdmi lead direct into back of btvision + black box it works ok , its when the splitter is introduced that it fails. tried bt technical got a girl in indea or somewhere going on about a new box being issued in march to allexisting customers and to set my ratio to 720 ffs , i bought 1080p samsung led for that reason not to watch in 720 are the splitters not compatable or what with this box?? any ideas anyone?/

First thing would be to swap the devices you have connected in case it's a duff port on the splitter. HDMI isn't a straightforward connection, the sending device chats to the receiver to identify that it's a legitimate display and swap encryption keys. This handshake is called HDCP. The aim is to prevent the signal being intercepted and copied. If the switch isn't HDCP compatible then you may find some devices will refuse to talk to it.
As for 1080/720. If you have an HDCP problem, neither are going to work but I'd be surprised if you can tell much of a difference between an upscaled 720 and an upscaled 1080.

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