3 year old iMac  running very slow, freezing all the time. Advice?

My three year old iMac - 2.4Ghz processor, 2GB RAM, running Lion - is becoming almost totally useless. For many months it has been very slow, with multiple freezes, and then "force quits" on iPhoto and other applications.
First, I tried to free up some space - i now have about 44GB free. Then I ran disk utility etc, Then I ugraded to Lion.
But still I'm getting the same problems. Any suggestions?

It sounds like your problems are more serious than a 'hardware upgrade' issue. My late 2008 MacBook 2.4GHz with 2GB RAM runs applications (and iPhoto) fine. In addition I have run OS X operating systems with little more than 5GB free hard drive space with no issue (being able to run advanced applications like Photoshop).
My advice- if you have simply upgraded to Lion keeping all your systems settings and files intact then you may want to perform a 'clean install', you'll backup your important data/files in order to transfer them back again into Lion. You could even create a Time Machine Backup and use this to move only your data and applications back into your clean install of OS X Lion.

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  • I downloaded Yosemite to my macbook pro and now it is running extremely slow, freezing all the time. I did the Etresoft and copied the results as suggested to other  Please help me fix the issue.

    Problem description:
    I upgraded to Yosemite recently.  Now my computer acts like it has a virus although my virus checker says it is clean.  It is slow, freezes all the time, I have to turn off my computer to get it to work again.  I don’t like the new Yosemite.
    EtreCheck version: 2.0.7 (93)
    Report generated October 30, 2014 at 3:57:56 AM CDT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:26:55
    Disk Information: ℹ️
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (434.65 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support
      /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.trendmicro.itis.dca.plist Support
      [running] com.trendmicro.itis.uimgmt.agent.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.trendmicro.icore.av.plist Support
      [running] com.trendmicro.icore.main.plist Support
      [running] com.trendmicro.icore.wp.plist Support
      [running] com.trendmicro.itis.plugin.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
      [running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.cloud-player.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
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      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
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      Dropbox Application (/Applications/Dropbox.app)
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      Genieo Application (/Incompatible Software/Genieo.app)
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      KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
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      o1dbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.5.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
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      WebEx64: Version: 1.0 - SDK 10.6 Support
      NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
    Safari Extensions: ℹ️
      Omnibar (Disabled)
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          14% WindowServer
          5% Safari
          4% Dropbox
          2% hidd
          1% lsregister
    Top Processes by Memory: ℹ️
      172 MB Safari
      142 MB softwareupdated
      90 MB rapportd
      66 MB Dropbox
      64 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      33 MB Free RAM
      1.40 GB Active RAM
      1.38 GB Inactive RAM
      1.08 GB Wired RAM
      4.82 GB Page-ins
      237 MB Page-outs

    Thank you all for the help.  My mac still freezes.  I've deleted what you suggested.  I hope it did it right.  Can you check and help me out?
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    thanks
    Problem description:
    My macbook pro still freezes at times and i have to power it off and on again after downloading Yosemite.  This never happened prior.  This is my second time running etresoft.  I deleted the mackeeper as suggested.  What else is going on?
    EtreCheck version: 2.0.11 (98)
    Report generated November 4, 2014 at 10:26:26 AM CST
    Hardware Information: ℹ️
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      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
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      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
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      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (433.64 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/SmartSwitch.app
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungComposite (1.4.12 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.12 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.12 - SDK 10.6) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.rcd.plist
      [failed] com.apple.spindump_agent.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
      [failed] com.apple.warmd_agent.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
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      [failed] com.apple.tccd.system.plist
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      [loaded] com.trendmicro.itis.dca.plist Support
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          9% Safari
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      146 MB com.apple.WebKit.Plugin.64
      56 MB WindowServer
      52 MB iTunes
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  • HT1338 my mac pro started running very slow not all the time it is only 2 months old

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  • Macbook Pro is slow, freezing all the time and has Wi-Fi problems

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    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
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"$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//g;s/\).*/)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My computer is 3 years old and runs very slowly. Is it time for a new computer, or just more RAM?

    I don't want to invest in a brand new computer, but I've never installed RAM, so I don't know how it affects the computer and whether that will really help me or not.

    I recently rejuvenated a MacBook by adding more memory and a faster disk.  I am pleased with the results.   For me, it was a good $200 investment ($100 memory + $100 disk).
    What model MBP do you have (size, season and year) (e.g, 13” Mid 2010)?
    You can find this information at  > About This Mac > More Info...
    It came with 4 GB of RAM, unless it is the low end of the original 2009 model which came with 2.  MBP memory is upgradeable to at lest 8 GB (~$100).
    Installation is not hard, especially if you purchase this $5 toolkit that has the necessary tiny screwdriver.
    http://eshop.macsales.com/item/OWC/TOOLKITMHD/
    See the installation instructions
    http://support.apple.com/kb/ht1270
    and/or videos at OWC (macsales.com) or ifixit.com.
    OWC (macsales.com) and Crucial are good sources for memory.
    The other common upgrade is to replace the disk with a faster one.  The hybrid SSHD drives are now much faster than standard 5400 RPM drives.  They are also easy to replace.  OWC is having a sale on these for $100, including a handy installation kit. (Seagate 1 TB hybrid SSHD 2.5”)

  • Macbook Pro getting slower and slower, freezing all the time

    Hi,
    My early 2011 Macbook Pro is gettin slower and slower, and I'm pretty sure Mavericks only worsened the condition. This is my report, can someone help me on why this is happening?
    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    Startup Items:
              FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 1 day 1:28:0
    Disk Information:
              TOSHIBA MK5059GSXP disk0 : (500,11 GB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        Macintosh HD (disk0s2) /: 499,25 GB (54,63 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              JMicron USB to ATA/ATAPI bridge 500,11 GB
                        EFI (disk2s1) <not mounted>: 209,7 MB
                        Filmes (disk2s2) /Volumes/Filmes: 499,76 GB (330,53 GB free)
              Apple Computer, Inc. IR Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. iPhone
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              de.novamedia.driver.NMSmartplugSCSIDevice          (1.0.1)
              com.Cycling74.driver.Soundflower          (1.5.1)
              com.bresink.driver.BRESINKx86Monitoring          (8.0)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.oracle.java.Helper-Tool.plist
    Launch Agents:
              [failed] com.brother.LOGINserver.plist
              [loaded] com.oracle.java.Java-Updater.plist
              [loaded] de.novamedia.VodafoneDeviceObserver.plist
    User Launch Agents:
              [failed] com.akamai.single-user-client.plist
              [loaded] com.facebook.videochat.[redacted].plist
              [failed] com.google.GoogleContactSyncAgent.plist
              [loaded] com.macpaw.CleanMyMac.helperTool.plist
              [loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
              [loaded] com.spotify.webhelper.plist
              [loaded] com.valvesoftware.steamclean.plist
    User Login Items:
              uHD-Agent
              GrowlHelperApp
              Alfred
              uTorrent
              Dropbox
              iShutdown
              HyperDock Helper
              Assistente de gestor de conteúdo
    3rd Party Preference Panes:
              Akamai NetSession Preferences
              Fan Control
              Flash Player
              Flip4Mac WMV
              Growl
              HyperDock
              Java
    Internet Plug-ins::
              DirectorShockwave: Version: 11.5.9r620
              o1dbrowserplugin: Version: 4.9.1.16010
              Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.3.8.1
              RealPlayer Plugin: Version: Unknown
              Silverlight: Version: 5.1.20913.0 - SDK 10.6
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
              Flash Player: Version: 11.9.900.170 - SDK 10.6
              QuickTime Plugin: Version: 7.7.3
              googletalkbrowserplugin: Version: 4.9.1.16010
              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
              JavaAppletPlugin: Version: Java 7 Update 45
    Bad Fonts:
              None
    Old applications:
              Content Manager Assistant:          Version: 1.10.4086.78 - SDK 10.5
                        /Users/duarte_cunharosa/Applications/CMA.app
              Content Manager Assistant:          Version: 1.10.4086.78 - SDK 10.5
                        /Applications/CMA.app
              FacebookVideoCalling:          Version: 1.2.0.157 - SDK 10.5
                        /Users/duarte_cunharosa/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
              Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
              Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
              Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
              Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
              Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app
              Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
              Microsoft Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Excel.app
              Microsoft Graph:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
              Microsoft Outlook:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Outlook.app
              Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
              Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
              Microsoft Word:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Word.app
              Miro Video Converter:          Version: 2.6 - SDK 10.0
                        /Applications/Miro Video Converter.app
              My Day:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/My Day.app
              Open XML for Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
              Plants vs:          Version: 1.0.40 - SDK 10.5
                        /Applications/Plants vs. Zombies.app
              RipIt:          Version: 1.6.2 - SDK 10.5
                        /Applications/RipIt.app
              SLLauncher:          Version: 1.0 - SDK 10.5
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              Solver:          Version: 1.0 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              SyncServicesAgent:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
              UPlayBrowser:          Version: 1.0.1.23853 - SDK 10.5
                        /Library/Application Support/Ubisoft/Assassin's Creed Brotherhood/UPlayBrowser.app
    Time Machine:
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 414.09 GB
              Destinations:
                        Time Machine [Local] (Last used)
                        Total size: 698.32 GB
                        Total number of backups: 3
                        Oldest backup: 2013-12-20 18:10:54 +0000
                        Last backup: 2013-12-22 19:52:17 +0000
                        Size of backup disk: Too small
                                  Backup size 698.32 GB < (Disk used 414.09 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   9%          Transmission
                   4%          Dropbox
                   2%          WindowServer
                   2%          Dock
                   1%          Google Chrome
    Top Processes by Memory:
              123 MB          Google Chrome
              119 MB          iTunes
              102 MB          Dropbox
              87 MB          Google Chrome Helper
              66 MB          Finder
    Virtual Memory Statistics:
              148 MB          Free RAM
              995 MB          Active RAM
              859 MB          Inactive RAM
              1.03 GB          Wired RAM
              7.80 GB          Page-ins
              4.84 GB          Page-outs

    If you don't already have a current backup, back up all data before doing anything else. This procedure is a diagnostic  test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem. The backup is necessary on general principle, not because of anything suggested in this comment. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The procedure will help identify which such modifications you've installed, as well as some other aspects of the configuration that may be related to the problem.
    Don’t be alarmed by the seeming complexity of these instructions — they’re easy to carry out. Here's a brief summary: In each of two steps, you copy a line of text from this web page into a window in another application. You wait about a minute. Then you paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is copy; paste; paste again. That's all there is to it. Details follow.
    You may have started the computer in "safe" mode. Preferably, these steps should be taken while booted in “normal” mode. If the system is now running in safe mode and is bootable in normal mode, reboot as usual. If it only boots in safe mode, use that.
    Below are instructions to enter UNIX shell commands. They do nothing but produce human-readable output. However, you need to think carefully before running any program at the behest of a stranger on a public message board. If you question the safety of the procedure suggested here — which you should — search this site for other discussions in which it’s been followed without any report of ill effects. If you can't satisfy yourself that these instructions are safe, don't follow them.
    The commands will line-wrap or scroll in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
    If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. Step 1 should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    Launch the Terminal application in any of the following ways: 
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
    Step 1 
    Triple-click anywhere in the line of text below on this page to select it:
    PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n' "$1" "$o"; }; PC () { o=$(grep [^[:blank:]] "$2"); PR "$1"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; PN () { [[ $o -eq 0 ]] || printf "\n%s: %s\n" "$1" $o; }; { system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=$(system_profiler SPDiagnosticsDataType | sed '5,6!d'); fgrep -q P <<< "$o" && o=; PR "POST"; o=$(( $(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256 )); [[ $o -gt 1024 ]] && printf "\nPageouts: %s MiB\n" $o; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; PC "cron configuration" /e*/cron*; o=$(crontab -l | grep [^[:blank:]]); PR "User cron tasks"; PC "Global launchd configuration" /e*/lau*; PC "Per-user launchd configuration" ~/.lau*; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l); PN "Restricted user files"; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist") || ID=; ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; o=$(system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l); PN "Font problems"; for d in {,/}L*/{La,Priv,Sta}*; do o=$(ls -A "$d"); PR "$d"; done; } 2> /dev/null | pbcopy; echo $'\nStep 1 done'
    Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    The command may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "Step 1 done" to appear below what you entered. The output of the command will beautomatically copied to the Clipboard. All you have to do is paste into a reply to this message by pressing command-Vagain. Please don't copy anything from the Terminal window. No typing is involved in this step.
    Step 2 
    Remember that you must be logged in as an administrator for this step. Do as in Step 1 with this line:
    PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n' "$1" "$o"; }; { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l | grep [^[:blank:]]); PR "Root cron tasks"; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2>&- | pbcopy; echo $'\nStep 2 done'
    This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    You can then quit Terminal. Please note:
    ☞ Steps 1 and 2 are all copy-and-paste — type only your login password when prompted.
    ☞ When you type your password, you won't see what you're typing.
    ☞ If you don’t have a password, set one before taking Step 2. If that’s not possible, skip the step.
    ☞ Step 2 might not produce any output, in which case the Clipboard will be empty. Step 1 will always produce something.
    ☞ The commands don't change anything, and merely running them will do neither good nor harm.
    ☞ Remember to post the output. It's already in the Clipboard. You don't have to copy it. Just paste into a reply    
    ☞ If any personal information, such as your name or email address, appears in the output of either command, anonymize it before posting. Usually that won't be necessary.
    ☞ Don't post the contents of the Terminal window.
    ☞ Don't paste the output of Step 1 into the Terminal window. Paste it into a reply.

  • HT1338 Is there a Mac System Clean-up? My computer is running very slow and freeze all the times

    I don't know why my computer is running very slow and keeps freezing all the times.  It would take at least 2-3 min to load up after the not using it for 5 min.  For instance when I type my paper or doing anything on the computer and leave for a fews min after come back it would not start and the icon keeps on spinning.
    Thanks

    Pretty much all "clean-up" utilities will just make things worse.
    You need to determine what it is that is causing the problem.
    How much RAM do you have?
    For the following, report what you get when the system is running slow and beachballing.
    Open Activity Monitor (Utilities folder) and click on System Memory tab at the bottom of the screen. What does it say for Page Outs?
    Also, at the top of the window, select All Processes. Click on the %CPU header until the arrow points down. Anything pop up at the top of the list that is using a very high percentage of CPU?
    What you describe can be caused by incompatible third-party software. Boot into Safe mode and see if the problems still exist. Safe mode will be a little slower than normal, but you shouldn't see the system freeze up.
    http://support.apple.com/kb/ht1455

  • What makes a ten year old iMac run slow?

    what makes a 8 year old iMac run slow? Its 2.16 ghz intel core 2 duo processor Memory 2gb 667 mhx ddr2 sdram

    What Mac OS are you running?
    See if any of these items apply:
    1) Are you running any anti-virus/internet security applications?
    2) Are you running any "cleaning/tune-up/optimizations" applications?
    3) Any peer-to-peer or torrent downloading software?
    4) Any third-party disk backup software that came bundled with an external hard drive?
    5) Any online backup scheme other than iCloud (Carbonite; GoogleDrive; MS One Drive)?
    6) Did your financial institution ask you to install Trusteer EndPoint Protection (also known as Trusteer Rapport)?
    An overly full hard drive can slow things down, too, especially in a computer with only 2GB RAM.

  • My 6-year-old iMac is painfully slow after I installed Mavericks, despite increasing ram to 4 GB.  Any help out there?.

    My 6 year old iMac is painfully slow after I installed Mavericks, despite upgrading to 4 GB of Ram.  Everything stops and I see the spinning beachball way too frequently.  Any suggestions or solutions?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? Thanks

    I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
    Thanks so much!

    FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
    -Close FCP
    -Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
    -Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
    -Empty your trash
    Relaunch FCP and see if that worked.
    Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
    EDIT: Or use the really simple explaination that X posted as I was typing.

  • My iMac running very slow some times its hang, its happened after I update Lion, please anybody advice me what to do?

    My iMac running very slow some times its hang, its happened after I update Lion, please anybody advice me what to do?

    See:
    Mac Maintenance Quick Assist,
    Mac OS X speed FAQ,
    Speeding up Macs,
    Macintosh OS X Routine Maintenance,
    Essential Mac Maintenance: Get set up,
    Essential Mac Maintenance: Rev up your routines,
    Maintaining OS X, 
    Five Mac maintenance myths, and
    Myths of required versus not required maintenance for Mac OS X for information.

  • IMac running very slow at times. Activity monitor showing hpdot4d using approx 500% cpu. How can I fix this?

    IMAC running very slow. Activity monitor shows hpdot4d using about 500% cpu.  How can I fix this?
    Using mavericks OS X 10.9.5
    Help!

    Have restarted computer, process hpdot4d has disappeared. Have printed a page from HP printer but computer fine now.
    Thanks.

  • Very frustrated with my LG G2. My screen freezes all the time when texting. This started after the upgrade. My husband's phone is doing the same thing. We have reset the phones, deleted off pics and videos but nothing helps.

    Very disappointed in my LG G2. My screen freezes all the time especially when texting. This started after the update. My husband's phone is doing the same thing. We have done a hard reset, deleted pics and videos to clean up the phone but nothing helps. Any suggestions? Our phones are new.

    Lots of Frustration.  In some cases the LGG2 is rendered useless even as a phone.
    Here is what I did.
    Got replacement Phone.
    Same problems but I shut down all apps that I purchased even though they worked before KitKat.
    Found that If I have both WiFi and LTE Data on at the same time battery chewing stops. Do Not know why.
    Then I got 2 CM free utilities.  The Clean and Wash utilities. Run them and find the culprits grinding CPU
    cycles and running down the battery.  Number One is the Verizon Voice Mail service constantly turning on and off
    and retrieving data not there.  Turn of the extra Voice mail and use the old access with the *6.  Unless you have
    100 messages a day for business your hosed until this KitKat issue is fixed. Get the CM battery utility.
    YOU can see the battery suckers and shut them down when not using automatically.
    Start putting back one application at a time you used often and see it they work and if the utilities will tune them
    down if they cause problems.  The LG will get better but with some limitations.
    LG and Verizon have a problem with what was a great phone.turned bad overnight.
    whatmorecanyousay

  • IMac freezing all the time

    Hi all
    My iMac is freezing all the time. And this since about three weeks. Can anyboly help me on this? Here is the EtreCheck log:
    Thanks in advance!
    By the way: I updated the flash - but after the boot, it still says outdated...
    Hardware Information:
              iMac (27-inch, Late 2009)
              iMac - model: iMac11,1
              1 2.8 GHz Intel Core i7 CPU: 4 cores
              8 GB RAM
    Video Information:
              ATI Radeon HD 4850 - VRAM: 512 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:27:36
    Disk Information:
              WDC WD1001FALS-40U9B0 disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 999.35 GB (56.2 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              OPTIARC DVD RW AD-5680H 
    USB Information:
              Apple Inc. iPhone
              Apple Inc. Built-in iSight
              Apple Computer, Inc. IR Receiver
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
              com.deterministicnetworks.driver.dniregistry          (1.0.4)
              com.deterministicnetworks.driver.dne          (1.0.14 - SDK 10.6)
              com.citrix.driver.net6im          (1.1.6)
              foo.tap          (1.0)
    Startup Items:
              AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
              macsentials: Path: /Library/StartupItems/macsentials
              Olsrd: Path: /Library/StartupItems/Olsrd
              PagicoService: Path: /Library/StartupItems/PagicoService
              ProTecVb: Path: /Library/StartupItems/ProTecVb
              tap: Path: /Library/StartupItems/tap
              tun: Path: /Library/StartupItems/tun
              VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.citrix.agadminservice.plist 3rd-Party support link
              [System] com.deterministicnetworks.daemon.dniregsvr.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
              [System] pcloudd.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
              [System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
              [System] com.citrix.ReceiverHelper.plist 3rd-Party support link
              [System] com.citrix.ServiceRecords.plist 3rd-Party support link
              [System] com.divx.dms.agent.plist 3rd-Party support link
              [System] com.divx.update.agent.plist 3rd-Party support link
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.nchsoftware.expressaccounts.agent.plist 3rd-Party support link
              [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
    User Login Items:
              Doodle iCal Connector
              .DS_Store
              CNQL1208_ButtonManager
              Safari
              iCal
              Mail
              GeekTool
              DiskWarriorStarter
              WeatherMenu
              AirPort Base Station Agent
              Microsoft AU Daemon
              System Events
              iTunesHelper
              Dropbox
              RealPlayer Downloader Agent
              TechToolProtection
              VersionCueCS2Status
              CNQL1208_ButtonManager
    Internet Plug-ins:
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 13.0.0.182 - SDK 10.6 Outdated! Update
              DivX Web Player: Version: 3.1.1.9 - SDK 10.6 3rd-Party support link
              AGNetscapePlugin: Version: 1.0 3rd-Party support link
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0
              RealPlayer Plugin: Version: (null) 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 3rd-Party support link
              CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 3rd-Party support link
              GarminGpsControl: Version: 2.7.3.0 Release 3rd-Party support link
              VLC Plugin: Version: 0.8.6i 3rd-Party support link
              Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link
              OVSHelper: Version: 1.1 3rd-Party support link
              Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link
              o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 55 3rd-Party support link
              OfficeLiveBrowserPlugin: Version: 12.2.3 3rd-Party support link
    Safari Extensions:
              Ebay Shopping Assistant: Version: 1.1
              Slick Savings: Version: 1.0
              Amazon Shopping Assistant: Version: 1.1
              Conduit Search for Safari: Version: 1.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User iTunes Plug-ins:
              iTonerSupport: Version: (null) 3rd-Party support link
              TuneUp Visualizer: Version: (null) 3rd-Party support link
    User Internet Plug-ins:
              ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 3rd-Party support link
    3rd Party Preference Panes:
              Adobe Version Cue CS2  3rd-Party support link
              Déjà Vu  3rd-Party support link
              Diablotin  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              GeekTool  3rd-Party support link
              Growl  3rd-Party support link
              Java  3rd-Party support link
              macsentials Datenbank  3rd-Party support link
              Perian  3rd-Party support link
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft-Fehlerberichterstattung:          Version: 2.2.7 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.2 - SDK 10.4 3rd-Party support link
              /Library/Application Support/DivX
                        DivXUpdate:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        DivXMediaServer:          Version: 10.1 - SDK 10.5 3rd-Party support link
                        DivXTransferWizard:          Version: 10.1.1 (Build 10.1.1.44) - SDK 10.5 3rd-Party support link
                        DMSLaunch:          Version: 1.0 - SDK 10.5 3rd-Party support link
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Office-Erinnerungen:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft-Datenbankhilfsprogramm:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
              File Buddy:          Version: 10.0b2 - SDK 10.5 3rd-Party support link
                        /Applications/File Buddy/File Buddy.app
              Microsoft AutoUpdate:          Version: 2.3.3 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              STMStart2:          Version: 6.00 - SDK 10.5 3rd-Party support link
                        /Library/Printers/EPSON/LaserPrinter/Common/PageLibraries/STMStart2.a pp
              DivX Converter:          Version: 10.1.1 (Build 10.1.1.67) - SDK 10.5 3rd-Party support link
              FaceboxPro:          Version: 2.1 - SDK 10.0 3rd-Party support link
              DivX Player:          Version: 10.1.1 (Build 11.3.1.8) - SDK 10.5 3rd-Party support link
              TinyExpander:          Version: 1.0 - SDK 10.0 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 930.71 GB Disk used: 878.38 GB
              Destinations:
                        Time Machine [Local]
                        Total size: 0 B
                        Total number of backups: (null)
                        Size of backup disk: Too small
                                  Backup size 0 B < (Disk used 878.38 GB X 3)
                        urmels_old [Local] (Last used)
                        Total size: 930.54 GB
                        Total number of backups: 46
                        Oldest backup: 2014-03-06 07:11:18 +0000
                        Last backup: 2014-04-11 19:25:18 +0000
                        Size of backup disk: Too small
                                  Backup size 930.54 GB < (Disk used 878.38 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   2%          WindowServer
                   1%          Safari
                   1%          com.apple.WebKit.Networking
                   1%          EtreCheck
                   0%          ps
    Top Processes by Memory:
              238 MB          Safari
              205 MB          mds_stores
              147 MB          com.apple.IconServicesAgent
              115 MB          Dock
              108 MB          com.apple.WebKit.WebContent
    Virtual Memory Information:
              3.61 GB          Free RAM
              2.89 GB          Active RAM
              680 MB          Inactive RAM
              851 MB          Wired RAM
              537 MB          Page-ins
              0 B          Page-outs

    I made a update for flash again. A new run shows this:
    Hardware Information:
              iMac (27-inch, Late 2009)
              iMac - model: iMac11,1
              1 2.8 GHz Intel Core i7 CPU: 4 cores
              8 GB RAM
    Video Information:
              ATI Radeon HD 4850 - VRAM: 512 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:51:57
    Disk Information:
              WDC WD1001FALS-40U9B0 disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 999.35 GB (56.41 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              OPTIARC DVD RW AD-5680H 
    USB Information:
              Apple Inc. iPhone
              Apple Inc. Built-in iSight
              Apple Computer, Inc. IR Receiver
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
              com.deterministicnetworks.driver.dniregistry          (1.0.4)
              com.deterministicnetworks.driver.dne          (1.0.14 - SDK 10.6)
              com.citrix.driver.net6im          (1.1.6)
              foo.tap          (1.0)
    Startup Items:
              AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
              macsentials: Path: /Library/StartupItems/macsentials
              Olsrd: Path: /Library/StartupItems/Olsrd
              PagicoService: Path: /Library/StartupItems/PagicoService
              ProTecVb: Path: /Library/StartupItems/ProTecVb
              tap: Path: /Library/StartupItems/tap
              tun: Path: /Library/StartupItems/tun
              VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.citrix.agadminservice.plist 3rd-Party support link
              [System] com.deterministicnetworks.daemon.dniregsvr.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
              [System] pcloudd.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
              [System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
              [System] com.citrix.ReceiverHelper.plist 3rd-Party support link
              [System] com.citrix.ServiceRecords.plist 3rd-Party support link
              [System] com.divx.dms.agent.plist 3rd-Party support link
              [System] com.divx.update.agent.plist 3rd-Party support link
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.nchsoftware.expressaccounts.agent.plist 3rd-Party support link
              [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
    User Login Items:
              Doodle iCal Connector
              .DS_Store
              CNQL1208_ButtonManager
              Safari
              iCal
              Mail
              GeekTool
              DiskWarriorStarter
              WeatherMenu
              AirPort Base Station Agent
              Microsoft AU Daemon
              System Events
              iTunesHelper
              Dropbox
              RealPlayer Downloader Agent
              TechToolProtection
              VersionCueCS2Status
              CNQL1208_ButtonManager
    Internet Plug-ins:
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
              DivX Web Player: Version: 3.1.1.9 - SDK 10.6 3rd-Party support link
              AGNetscapePlugin: Version: 1.0 3rd-Party support link
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0
              RealPlayer Plugin: Version: (null) 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              FlashPlayer-10.6: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
              CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 3rd-Party support link
              GarminGpsControl: Version: 2.7.3.0 Release 3rd-Party support link
              VLC Plugin: Version: 0.8.6i 3rd-Party support link
              Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link
              OVSHelper: Version: 1.1 3rd-Party support link
              Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link
              o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 55 3rd-Party support link
              OfficeLiveBrowserPlugin: Version: 12.2.3 3rd-Party support link
    Safari Extensions:
              Ebay Shopping Assistant: Version: 1.1
              Slick Savings: Version: 1.0
              Amazon Shopping Assistant: Version: 1.1
              Conduit Search for Safari: Version: 1.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User iTunes Plug-ins:
              iTonerSupport: Version: (null) 3rd-Party support link
              TuneUp Visualizer: Version: (null) 3rd-Party support link
    User Internet Plug-ins:
              ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 3rd-Party support link
    3rd Party Preference Panes:
              Adobe Version Cue CS2  3rd-Party support link
              Déjà Vu  3rd-Party support link
              Diablotin  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              GeekTool  3rd-Party support link
              Growl  3rd-Party support link
              Java  3rd-Party support link
              macsentials Datenbank  3rd-Party support link
              Perian  3rd-Party support link
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft-Fehlerberichterstattung:          Version: 2.2.7 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.2 - SDK 10.4 3rd-Party support link
              /Library/Application Support/DivX
                        DivXUpdate:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        DivXMediaServer:          Version: 10.1 - SDK 10.5 3rd-Party support link
                        DivXTransferWizard:          Version: 10.1.1 (Build 10.1.1.44) - SDK 10.5 3rd-Party support link
                        DMSLaunch:          Version: 1.0 - SDK 10.5 3rd-Party support link
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Office-Erinnerungen:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft-Datenbankhilfsprogramm:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
              File Buddy:          Version: 10.0b2 - SDK 10.5 3rd-Party support link
                        /Applications/File Buddy/File Buddy.app
              Microsoft AutoUpdate:          Version: 2.3.3 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              STMStart2:          Version: 6.00 - SDK 10.5 3rd-Party support link
                        /Library/Printers/EPSON/LaserPrinter/Common/PageLibraries/STMStart2.a pp
              DivX Converter:          Version: 10.1.1 (Build 10.1.1.67) - SDK 10.5 3rd-Party support link
              FaceboxPro:          Version: 2.1 - SDK 10.0 3rd-Party support link
              DivX Player:          Version: 10.1.1 (Build 11.3.1.8) - SDK 10.5 3rd-Party support link
              TinyExpander:          Version: 1.0 - SDK 10.0 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 930.71 GB Disk used: 878.18 GB
              Destinations:
                        Time Machine [Local]
                        Total size: 0 B
                        Total number of backups: (null)
                        Size of backup disk: Too small
                                  Backup size 0 B < (Disk used 878.18 GB X 3)
                        urmels_old [Local] (Last used)
                        Total size: 930.54 GB
                        Total number of backups: 46
                        Oldest backup: 2014-03-06 07:11:18 +0000
                        Last backup: 2014-04-11 19:25:18 +0000
                        Size of backup disk: Too small
                                  Backup size 930.54 GB < (Disk used 878.18 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   2%          WindowServer
                   2%          EtreCheck
                   0%          hidd
                   0%          syncdefaultsd
                   0%          Dock
    Top Processes by Memory:
              188 MB          mds_stores
              180 MB          Mail
              172 MB          com.apple.IconServicesAgent
              164 MB          Safari
              164 MB          Messages
    Virtual Memory Information:
              3.10 GB          Free RAM
              3.31 GB          Active RAM
              748 MB          Inactive RAM
              872 MB          Wired RAM
              603 MB          Page-ins
              0 B          Page-outs

  • Recently bought a samsung NX30 camera which came with lightroom 5, after several hours of googling i got it setup properly with the correct camera raw to be able to access my raw images. I found my old laptop was very slow when processing the hundreds of

    recently bought a samsung NX30 camera which came with lightroom 5, after several hours of googling i got it setup properly with the correct camera raw to be able to access my raw images. I found my old laptop was very slow when processing the hundreds of images I usually take on a weekly basis.  I bought a new faster laptop but when I looked for the cd with the software and serial I could not find it in the Xmas clutter.  I downloaded a trial version of lightroom and got it working on my new laptop. Is there a way to access the serial number from my previously installed version and insert it into the trail version to make it work for me?
    Myron

    Mea culpa
    While i registered all my cs2 thru 6 versions and my lightroom 2 thru 4 versions and recorded the serials and saved the adobe registration emails.  Since this came as a freebee with the camera i neglected this vital step.  I have the instslled version on my old laptop but want to install it on my new one.  Thanks to Jim Hess I got the serial so all is well in my world and I will register it with ADOBE
    Myron

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