3 years ago i bought PE 9. I used for a windows computer. There was also a cd-rom for Mac OS. I have bought a macbook pro and I can't install the software

I can't use the cd-rom and i can't find it at the app store

PE 9 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-9-downloads.html

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We purchased the three pack of Office Mac version and have installed two copies. We have a new MacBook Pro and would like to install the last version. Can you please assist.

Trying to install the last of three purchased Office MAC licenses for a new MacBook Pro. How do I retrieve info to download on to new computer. I can pull it up on my own MacBook but I already have it installed on this one. Thank you.

You purchased a boxed set, or a download? If it's a box set, look at the box for the license number. If a download, it will have been emailed to you.
Matt

I have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, help

i have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, any help would be much appreciated

Try the other USB port. If it still doesn't show up in Disk Utility then there may be something wrong with your Mac. Try something else in each USB port and see if it is seen. If the other thing, like a USB thumb drive, does show up in disk utiltiy then the USB ports are fine.
Power down the system and restart with the drive connected, go to DU and see it it is seen.

I have a powerbook g4 laptop and I can't install the new itunes 10 because It requires OS 10.51 and I'm running OS 10.41...What is the best way to update to OS 10.51?

I have a PowerBook G4 laptop running OS 10.41. The iTunes store recently required a download to the new iTunes 10, which I downloaded but couldn't install because it require OS 10.5. I only use my computer to surf internet and store music. How can I get iTunes to work so I can purchase music again?

Try using iTunes 9.2.1.
(60367)

Just bought a Macbook Pro. I want a clean install so won't use a Time Machine backup but how can I install the software I bought from Apple Store? can I just delete it from the old machine that is going to someone else?

Just bought a Macbook Pro. I want a clean install so won't use a Time Machine backup but how can I install the software I bought from Apple Store? can I just delete it from the old machine that is going to someone else?

The ne
The new machine has Mavericks which is fine. And I will leave it as is. I don’t want anything from my old machine other than 2 apps that I will need on the new one. I want to be able to install those apps that I bought from the App Store onto my new computer. I assume Apple doesn’t want me to have the apps installed on 2 machines at the same time so I wonder if just uninstalling them from my old machine will release them for re-install on the new one.

Hi, just bought Adobe CS6 Design standard and i can't download the software?

Hi,
Just bought Adobe CS6 Design standard and i can't download the software?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever

I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever way I can re-install the software to the new computer? Thank you.

Hi,
Please go to the link below to download Photoshop elements 11
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
To get your serial number from redemption code click on the link below
https://redeem.licenses.adobe.com/getserial/s/redeem
Thank you,
Mohd. Naseem

My dad has the original software and i can't install the program because my dad is in the US and I'm in the Philippines. Now, I asked the serial number of his adobe lightroom. How can I download the software using the serial number? thanks.

My dad has the original software and i can't install the program because my dad is in the US and I'm in the Philippines. Now, I asked the serial number of his adobe lightroom. How can I download the software using the serial number? thanks.

If you just need a copy of the software, then download the trial copy of Lr available from Adobe. On entering your serial number it will then become a full copy.

Can't install the software

HelloI bought today the WD EX2 6T then i went to install the software but i cant install it properly in step 1 when it's say select your WD EX2 when i press next it's freeze press next several times but nothing change I don't know why try to reconnect the device but unfortunly can't install the software so please help methank you

Hi there and welcome to the WD community.
What operating system are you using on your computer? If you are using windows then try to run the software as an administrator see if this helps out.

How many computers can I install the software on

how many computers can I install the software on?

Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership.
Please refer the below link : http://www.adobe.com/products/creativecloud/faq.html

TS3147 Can't install the software for the EPSON Epson Stylus Photo R2000 because it is not currently available from the Software Update server.

Can't install the software for the EPSON Epson Stylus Photo R2000 because it is not currently available from the Software Update server???
I am using mac osx 10.8 and now cant get print software for epson R2000 printer.

After system update, my Epson Stylus SX 535WD was ''gone''. I tried in vain to add it as an IP printer (got the IP-address from the printer). The printer model is correctly recognized, software download starts -- but then the "software ... is not currently available..."
Resetting the printing system did not help. Downloading Epson Printer Drivers v2.15.1 from here
did not help either, downloading Epson Printer Drivers.
In the end, I re-installed the printer software from the original CDs. After that the printer showed up as a Bonjour Printer, and I could add it without problem.
But note: although the printer is installed now and working properly, I still get the old error message (...software ..not available...) if I try to add the printer as an IP printer !?

When I try to install Windows on iMac with Bootcamp I get this message,"Can't install the software because it is not currently available from the Software Update server."

I try to get Windows 7 on my iMac 21.5-inch but on the Bootcamp Assistant I get this message,"Can't install the software because it is not currently available from the Software Update server." Please help me and thank you.

I have that problem too. There's many other discussion threads as well. Either Apple doesn't realize they have a problem, or they do and simply don't care. Either way, not good.
There is a workaround that I'm going to try next. Go to this webpage:
http://support.apple.com/kb/HT5634
Scroll down to the middle of the webpage. Hit "Expand All". Now, search the webpage for the Apple product name of your computer. It should be something like "MacBook Pro, 17-inch, Early 2008". If you're unsure what you have, open "About This Mac" (upper left corner of your screen, Apple menu), and hit "More Info".
Now that you've found your computer, read across the table, to the version of Windows that you want to install (32-bit or 64-bit). Hopefully you'll find a "4" or "5" there. Click on that number, to go to the download page for the drivers that you need. If you just see an empty box there, then you're out of luck....
Hopefully there will be drivers. Download those, unzip, and then copy to a USB stick that has been formatted for MS-DOS FAT (or FAT32). Use Disk Utility to format your USB stick if necessary. Now, you have the drivers you should have gotten from the Boot Camp Assistant download. You should then be able to go back to Boot Camp Assistant and follow the instructions from there.
Hope it works!
Josh

When trying to download Boot Camp Windows Support Software, error says: "Can't install the software because it is not currently available from the Software Update server."

I use a Macbook Pro 13" mid 2010 on Mavericks and I've tried using the Boot Camp assistant to download support software for Windows 7. This gives the error "Can't install the software because it is not currently available from the Software Update server."
Further, I tried to separately download Boot Camp 4 and 5. When I do this and try to install from Windows 7, it says that this version of Boot Camp is not for this computer and doesn't install. The result is that I have Windows 7 working and installed, but am unable to use the trackpad to rightclick, brightness settings, etc.
Please help!
Thanks

You need to run Bootcamp Assistant and select only the menu item to download the Windows Support Software. Follow the instructions. The download servers are extremely slow therefore it may take several hours to get the download.

HT4069 Can't install the software because it is not currently available from the Software Update server.

Trying to add Windows 7 with boot camp to a Macbook Pro

HI
while i download windows support
that time this message comeing"can't install the software because it is not currently available from the software update server. boot camp"
i can't use apple keyboard and multi touch keyboard in windows.
pls help me

3 years ago i bought PE 9. I used for a windows computer. There was also a cd-rom for Mac OS. I have bought a macbook pro and I can't install the software

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