30/30 UPLOAD SPEED ISSUE

I am having upload speed issues.... I have spent over 3 hours with Verizon Tech on the phone/and or computer (optimizing, etc.), replaced the router twice; had two techs come out to the house to check the box and speed entering the house (everything checked out just fine)... it is very frustrating because I am unable to upload any pictures, etc. to any application or site (shutterfly, yahoo email, etc.) Verizon is baffled and can not figure the issue out, because the line coming into the house and the lines in the house test out fine. It is not my computer...cause they used there own outside on the line and could not upload. I even had billing remove internet service from my package and reinstate to see if we could jolt a circuit from Verizon (on-site tech recommended) He thought it may be some sort of programming with my profile... Any help or ideas would be appreciated! What else can I do? Should I replace the outside box anyway? Here is what I am getting, although sometimes the upload speed says anywhere from 0.68-3.82Mb/s:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [261360]
running 10s outbound test (client to server) . . . . . 3.82Mb/s
running 10s inbound test (server to client) . . . . . . 41.81Mb/s
Solved!
Go to Solution.

jbandtina1
Is that on a hardwired connection with only the actiontec in the picture?
if so then yes - something is definetely going on, if they haven't tried a new router then that is one step, possibly a bad Network terminal, or further up on their end like described to you by the tech.

Similar Messages

Download and upload speed issues

Hi I am new to the forum and I am having problems with my broadband speed I get approx 6.8mb download speed but what appears to be happening is when I surf the net the speed is 6.8mb but the problem is when I download the speed drops to max 2mb can be as low as 0.6mb does anyone know why this would be happening, I have read on the forum that you should keep your home hub on 24/7 must admit haven't been doing this usually turn it off when no one is in the house. The other issue is my upload speed is poor only get approx 0.3mb when I was with O2 before I changed to bt in the summer I was getting 1mb upload any ideas how to improve this

hi thanks for getting back in touch we have the old type of phone socket does not have a test socket
speed test result: download speed 7.10mb upload 0.33mb ping latency 39.00 ms
these are the speeds when i surf the issue is when i download the speed plummets to 2mb. and why is upload only 0.33mb when o2 on same line was 1mb
1. Best Effort Test: -provides background information.
Download Speed
7.1 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 7.1 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 7.11 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.33 Mbps
0 Mbps
0.45 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.33Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps

Re: Upload speed issues

I am tagging on the end of this thread as my issue seems very similar to the OP.
For the record I am on an Openreach fibre converter and HH3
The above has been updated, cycled and repeatedly played with no solution to the problem
After two pointless and highly stressing sessions with the broadband help desk and then a call to customer services who accepted that there seemed to be an issue on my line, openreach then refused to visit as they did not contractually have to guarantee an upload speed. The fact is, until a few weeks ago my upload speed was good and now it is terrible.
If I move to Plusnet, also supplied by Openreach, Plusnet have assured me they will drive openreach to deliver the published capability of the line which Openreach tell them is 56/17. Do I really have to migrate just to make openreach do their job?

In order to rule out the Homehub as potentially being the device responsible for your speed loss, you can connect the Openreach modem directly to the PC and see if the speed improves.
To do that follow these steps:
Step 1: Remove the homehub from the modem cable
Step2: Connect your pc/laptop to the modem via the cable instead
Step3: Open network and sharing centre on windows and click set up a new connection or network
Step4: Connect to the internet then click make a new connection Broadband PPPoE
Step5: Username [email protected] and the password as BT
Step6: connect, If it doesn't,keep pressing try again until it does.
However, please note that this will stop any other access apart from the PC
If you found this post helpful, please click on the star on the left
If not, I'll try again

Post just for UPLOAD Speed Issue

You know i aint gonna let this go the normal is 75 Mbps down line gets 14-17 Mbps upload speed
BEFORE I CANCEL MY BROADBAND AFTER GETTING THE RUN AROUND ...
READ ON FOR FIX DONT MIND THIS RANT
GET IT FIXED, YOU HAVE 1 WEEK FROM MONDAY 25th June to fix this
Oh and yes its still ... 8 Mbps
Have a nice Day
FAQ
<script type="text/javascript"></script>
1. Best Effort Test: -provides background information.
Download Speed
72.9 Mbps
0 Mbps
77.43 Mbps
Max Achievable Speed
Download speedachieved during the test was - 72.9 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-77.43 Mbps .
Additional Information:
IP Profile for your line is - 77.43 Mbps
2. Upstream Test: -provides background information.
Upload Speed
7.84 Mbps
0 Mbps
20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 7.84Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
Please visit FAQ section if you are unable To understand the test results.
Solved!
Go to Solution.

YES
Removed HomeHub 3 and replaced with another homehub 3 got a shot from my friend to test to see if HH was at fault and wow oh wow the new homehub 3 is the cause of the slow upload speeds the whole time.
Now all i need is DeanM to place a replacement order for a new Hub and we will be laughing.
Icey
p.s Thank god this nightmare is over ... Again hat off to the mods for going above the call of duty to the extreme of gettting the openreach vdsl modem changed as well.

Diabolical upload speed/customer service issues

Before Xmas I decided to switch to BT from Sky as I was hopeful that I would soon be able to get BT Infinity as my exchange (Radlett) was enabled last year. However the next day I phoned back as I had forgotten to check that the service included a static IP address. I was informed that BT do not offer static IP's to residential customers so I was given the option to cancel the switch and stay with BT. I confirmed that I wished to cancel the order and the operator told me that I did not need to take any further action.
On 13th January I received a BT Hub 4 and a text message saying that my BT broadband/phone had been activated! I called customer services and they confirmed that the cancellation request had not been implemented and apologised. They suggested that I use the BT service until I could switch back to Sky. However the speed that I have had with BT has been terrible. I have made numerous calls to report the problem and received conflicting information. I have been promised call backs that never happen. I have been given a "priority" SMS number to request a call back within 1 hour that never happens.
The problem I am having is that the ADSL service randomly drops out altogether (red light on Hub) but the whole time I have very very slow upload speeds. These range from 0.01mb to 0.03mb. This is completely unusable.
I have had numerous line tests and speedtests. The line tests results have come back with different results. Finally they accepted there was a fault and an engineer visited on 20/1/15. He found a faulty cable outside the property which he repaired and said that everything was now fine. However whilst the drop outs have been less frequent and the upload speed is consistently above 10mb, the download speed is still 0.01mb to 0.03mb.
The overseas call centre operators keep reading a scripted blurb about how BT do not give any upload speed guarantees. However when I reported the fault was still there on the evening of the engineer visit I was told that this would be because the line will take 24 hours to settle down and he guaranteed me that I would see a considerable improvement in upload the following day.
My upload speed with Sky was always above 1mb.
Help!
Regards
Justin

Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
if using a hub 4 locate these lines located in the hub logs
Lines should look like this
19:11:29, 07 Nov. (2290101.460000) DSL noise margin: 7.00 dB upstream, 6.10 dB downstream
19:11:29, 07 Nov. (2290101.390000) DSL line rate: 448 Kbps upstream, 288 Kbps downstream
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Slow upload speeds when using my wireless N router

Hello,
I just have a quick question maybe someone can help me out with. I have my verizon issued G rated router hooked up normally. I turned off the wifi, and using one of the lan ports ran a cable to my D-link wireless N router. I wanted to use this router, because it gives me great coverage in my house and have worked great for me in the past. Anyway, I plugged my pc which has a gigabit adapter directly into one of the four open lan ports on my wireless N router. Download speeds were consitently between 41mb/s to 45 mb/s which is awesome. However the upload speeds are horrible and tops out around 3.5mb/s.
Here is where I need someones help. If unplug the PC's lan wire from my wireless N router and instead plug it directly into one of the open ports on the Verizon router, I get the same download speeds, but now i am getting between 30 and 35mb/s. Does anyone know why plugging into the lan port on the other router kills the upload speed? It has to be something in the settings, because if I connect wirelessly to either the verizon or the Dlink routers, I get the same upload speeds for both usually around 25mb/s. Any help would be appreciated. Thanks

You don;t say which D-Link router you have. A number of D-Link routers have an option called "Game-Fuel". This is a setting that enables specific QOS settings. If you have Game-Fuel turned on, that can adversely impact your upload. Game-Fuel uses QOS to ensure that no one user monopolizes the upstream bandwidth.

New infinity line and major speed issues with almo...

Hi,
Just has infinity installed after moving from my previous FTTC provider. With the previous provider i was getting 16 down / 1-2 up and it worked great.
Had my my new inifnity line put in on thrsday and i am getting 17 down / 0.5 up!!
I work from home and connect to the office via vpn and remote desktop and its almost unusable. Laggy, slow, unrepsonsive and is constantly dropping the connection with a failed to read from socket error and is making it very difficult to work form home effectively.
I have a 4g EE modem also and if i switch to this it is like lightening compared.
I also had absolutely no connection issues with my previous provider and as i posted above had a mich better uplink speed - which is where i think im getting most of my issues.
When i signed up to BT this is what i was sent via email:
We estimate your download speed will be 19.1Mb.
We estimate your upload speed will be 3.9Mb.
Im fine with the download but the uplink is shocking compared to the estimate - and as i had much better before i think something is amiss.
Also when i signed up i was told that if i had any connection issues with the new line i had to notify BT within 7 days and it woudl eb investingated but it seems there are so many roadblocks to creating support tickets etc.. Its like it s been hard to report a fault on purpose.
Where can i create a support ticket or similar to get this looked at?
Thanks
Damian

dgreenuk wrote:
Hi,
I work from home and connect to the office via vpn and remote desktop and its almost unusable. Laggy, slow, unrepsonsive and is constantly dropping the connection with a failed to read from socket error and is making it very difficult to work form home effectively.
Thanks
Damian
As you use the internet for work purposes did you have business broadband with your previous provider ?
This is the Residential forum. You may be better posting on the BT Business forum.
Best regards,
dfenceman

Download and Upload speeds have been dropping sinc...

I have recently been having seriously problems with my connection, every day the router appears to reset/crash, sometimes once and sometimes more than several times a day.
This was the speed I was getting in December, everything was fine.
Now this is the speed that I am getting.
I'm not sure how this is happening but I have been able to confirm that it isn't an issue within my household, there is only have one master socket which the router is connected to along with a wireless phone thats connected to it.
This is what the results that I got from the router.
Line state
Connected
Connection time
0 days, 0:18:57
Downstream
2,016 Kbps
Upstream
256 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
15.5 dB / 6.0 dB
Line attenuation (Down/Up)
56.0 dB / 31.5 dB
Output power (Down/Up)
17.0 dBm / 11.8 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
15 / 0
CRC Errors (Down/Up)
0 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
0
And this is the test that I took on the bt speedtester.
1. Best Effort Test: -provides background information.
Download Speed
1303 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1303 Kbps
For your connection, the acceptable range of speedsis 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2080 Kbps(DOWN-STREAM), 320 Kbps(UP-STREAM)
IP Profile for your line is - 1500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 13.18:22.06:64.83 (SBE : NBE : PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
240 Kbps
0 Kbps
320 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 240 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 320 Kbps
I'd like to know if a conclusion could be brought to why my connection has been falling since December. Could it of had been a line switch? Because my connection was fine up until the start of this year.

Hi lionheart1066
I see Imjolly was giving you a hand with this on another thread.
We still need to try and get you connected via the test socket to rule out external wiring and possible swap over micro-filters too.
I note you mentioned you have an I-plate. Take this off, as it could be faulty, as you will then see the test socket. If possible connect up via Ethernet and leave for a day or two and see if this stops the drops.
Its also important to look out for other sources of interference. You can see a list of common offenders on this link.
If you have tried this out and are still having problems drop me in an email please with your BT account and telephone number along with a link back to this thread.
Just send using the contact us form in my profile under the 'about me' section and mark FAO Craig please.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Download and Upload Speeds Very Slow

I have been having problems with my download speeds they are very sluggish only transferring at 12 kb/s and I know that the problem is not with my laptop as I have tried to download something off my ps3 and the connection just seemed to time out this has become very stressful as I have contacted BT and they have found not wrong with my telephone line, I have tried everything to try and solve this issue but all has failed. Please may someone suggest something. Download speed: 176.89 Kbps (0.17 Mbps) Upload Speed: 743 Kbps (0.73 Mbps)

Hello,
Just arrived for xmas at my parents house to find they have the same issue as the oringal poster. Router details are. Speedtest.net results showed a download speed of 0.10.....tried different PC's.
Anyone got any ideas?
Router Status
Account Name
Firmware Version
V4.01.06
ADSL Port
MAC Address
00:18:4d:3e:e6:d7
IP Address
REMOVED
Network Type
PPPoA
IP Subnet Mask
255.255.255.255
Gateway IP Address
217.41.165.186
Domain Name Server
62.6.40.162
217.32.171.21
LAN Port
MAC Address
00:18:4d:3e:e6:d6
IP Address
192.168.0.1
DHCP
On
IP Subnet Mask
255.255.255.0
Modem
ADSL Firmware Version
6.01.00.12
Modem Status
Connected
DownStream Connection Speed
1888 kbps
UpStream Connection Speed
448 kbps
VPI
0
VCI
38
Wireless Port
Name (SSID)
NETGEAR
Region
Europe
Channel
11
Wireless AP
Enabled
Broadcast Name
Enabled

Poor upload speeds via speedtest affecting iTunes match failure to upload new songs?

Hi Guys,
My itunes match is stuck at stage 3 - I only have a couple of albums worth of songs to update but it is freezing and eventually erroring saying it can't complete the request and times out.
generally it is fine with a 15,000 song library. My itunes is up to date. I have logged out and logged in and now I can't even see any of my icloud tracks, even though it says I am logged in...
My internet browsing has also become very sluggish. I have done various checks and the only thing I have noticed is that my upload speed via a speed test is 0.01 if am lucky which is very low seeing as I should be on around 5MB (via virgin media superhub)
Would this explain my Itunes match issue?
Any help or advice on these issues would be hugely helpful.
Cheers,
Dave,

Hi rhirons,
Unfortunately at present there isn't much I can suggest, you've pretty much covered off most of the troubleshooting there is for iTunes match. This is a common problem and has been ongoing since the beginning of the month affecting a lot of people. It appears to be an issue at the iTunes side and until Apple acknowledge there is a problem and fix it I'm afraid we're stuck.
I'd recommend contacting Apple Support online by going to https://getsupport.apple.com/Issues.action then selecting iTunes Store > Connecting & Downloading > iTunes Match
The more people that contact Apple to report the issue will hopefully will trigger a response to get the problem sorted.

Since regrade no increase in Upload Speed? Is this...

Hi all,
My BT Infinity has now been upgraded to the 80/20 service for just over a week. The download speed has doubled from 35 Meg to circa 70 Meg. But the upload speed is stuck at circa 7 Meg, which is good but it hasn't increased from the 40/10 service. I would expect the upload to be circa 14 Meg. Is there a reason why? Is there anyway to increase the upload speed even at the expense of download speed?
Thanks
Download speedachieved during the test was - 72.43 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-77.43 Mbps .
Additional Information:
IP Profile for your line is - 77.43 Mbps
Upload speed achieved during the test was - 7.68Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

Try the upload speed test at http://mcslhr.visualware.com/myspeed/myspeed_line_capspeed.html. The bt tester grossly underestimates upload speed, especially if you have significant latency. It was giving mine as around 6 or 8, when a proper tester (as above) or a good real site was giving 17.
If you have problems with the capspeed tester above (it sometimes has Java issues), http://speedtest.net/ still suffers a little from underestimating upload, but not nearly as badly as the BT tester. It gave 12 or 13 at the same time I was getting the above results.
Now my line and latency are improved the differences are there but smaller: capspeed 17.0, speedtest 15.7, BT wholesale 13.7, BT retail 9.17.

Download / upload speed suddenly divided by two, c...

For the past two weeks I noticed that my download and upload speed has been divided by two, I use to enjoy 1.4 meg and it is now down to 0.6megs it is not a connection issue because it is stable, it looks more like a throttle has been applied to my package. I called support yesterday and they said they would "reset" my line as my connection appears to be slow from their system, nothing seem to have changed yet. My IP profile has also been divided by two and is now 7.5 megs instead of about 16 megs, I am a bit puzzled. See my ADSL stats below
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 18:11:49
Downstream
6,656 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
20.4 dB / 28.0 dB
Line attenuation (Down/Up)
24.0 dB / 13.0 dB
Output power (Down/Up)
19.8 dBm / 11.6 dBm
Loss of Framing (Local)
33
Loss of Signal (Local)
3
Loss of Power (Local)
0
FEC Errors (Down/Up)
69 / 0
CRC Errors (Down/Up)
0 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
14
Solved!
Go to Solution.

And see below my IP profile, my Max achievable speed was twice what it is now, any idea what could be the cause ?

Very low Upload Speed. How can I increase this?

Hi there, new to the forums with my post.
I'm a frequent online gamer and have the Bt unlimited package as a result. However over the past month I've been experiencing high latency spikes or just high latency in general upward of 1000ms. Naturally this makes any form of gaming impossible. During this past month I've conducted many speed tests and only recently discovered that my upload speeds are ridiculously low, ranging from 0.02mbps to a maximum of 0.06mbps. I believe this is what is causing my lag issues.
My question is. What can I do to resolve this and raise my upload speed to an acceptable standard?
ADSL line status
Connection information
Line state
Connected
Connection time
2 days, 7:33:35
Downstream
4,544 Kbps
Upstream
77 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
10.9 dB / 9.0 dB
Line attenuation (Down/Up)
46.0 dB / 31.6 dB
Output power (Down/Up)
0.0 dBm / 12.6 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
2426 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
1945

Ok, heres the latest. Been on the phone to BT for the past few days. Theyve done various line tests/resets and have recently sent us a new homehub3. However our problem is now worse? Heres the latest speedtest.
FAQ
1. Best Effort Test: -provides background information.
Download Speed
1.11 Mbps
0 Kbps
4 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.11 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 4.01 Mbps
2. Upstream Test: -provides background information.
Upload Speed
44 Kbps
0 Kbps
832 Kbps
Max Achievable Speed
Upload speed achieved during the test was - 44Kbps
Additional Information:
Upstream Rate IP profile on your line is - 832 Kbps
Also, when I use www.speedtester.net it thinks i'm in gloucester when i live in south west scotland. Think this may have something to it?

Ichat file upload speeds really slow

i am having issues with ichat file upload speeds.
I'm sending a 1.5MB file and it's took 6+ minutes - one time it took 12 minutes!
The same file sent back to me only took 40 seconds.
The strange thing is it took 15 seconds to email the file, and 7 seconds to send the same file through Skype.
There seems to be some issue with ichat. I've cost moved offices and when I was working from home it was not an issue.
Any ideas?
Thanks.

Hi,
Welcome to the  Discussions
Are you dropping the file on the Buddy in the Buddy List ? (Peer-to-Peer)
If you are sending in a Text Chat the Chat has to Change to a Direct IM first which is Peer-to-Peer.
If you don't have the port open for the Direct IM iChat may try to route it through the AIM servers which will be longer. (normally it fails)
9:43 PM Wednesday; November 10, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Why does Telstra slow uploads speed down

I have had ongoing issues with my internet connection over the last 18 mouths.Having a upload speed of 450/650 Kbps very slow no good for gaming an down load of 8/11Mbps down load if more than I needTo the point I have spent good dollars try to insuring that the infrastructures and the Asset Integrity with in house are in best condition this includes the replacement and work listed belowReplacement of the Wi-Fi system to a Cat.6 cabling at a cost of $2,300Replacement of the modem with a high speed 1G port modem at cost of $ 475Replacement of the fly-lead for the Telstra house connection to the new wall socket a cost of $360Total cost of $3135 this spend was braced on Telstra recommendation as the problem was with my part of the connection after a large number of call to my internet provider I at last had a appointment with a Telstra Tec to carry line testing and fault finding .At this point if no fault was found I was the be billed at $60 per 15min or part off and travel cost as I live in Bullsbrook WA this may I high . Lucky for me a fault was found in the exchange and reconfigured and the speed and the Exchange improved to 22Mbps down and 15 Mbps up an outstanding numbers >test at the house 15Mbps and so 5 / 7 Mbps loss for the Exchange to house don’t to good but still very happy with it BUT the upload was 650 kbps /750Kbps and please remember this testing was carry out by Telstra with good equipment so at this point I ask why the upload was so slow? After spending over $2000 and lot of time on the phone only to be told that Telstra slow the upload speed down so the max you can get is 1 Mbps and the only way you can increase this is by paying for a business line but you still may not get any more than 1MbpsThis is only a very small part of the story SO I LIKE TO ASK WHY IS TELSTRA SLOWING ME DOWNIf you like to know more please let me know

Hi bigdave618,
The simple answer is, that's the way the system and hardware is designed, all ISP's are the same. Uploads are limited to around 1Mbps. If you wish to get higher upload speeds you can see if Cable Broadband or NBN are available in your area as these systems allow for higher upload speeds.
Upload speeds are generally slower than download speeds because of the fact that most internet connected equipment is asymmetric. Asymmetric means that any one packet of data can either go in, or out, but not both ways at the same time. Since most internet users are receiving more data than sending, the internet connected equipment has shifted the higher majority of the signals to go toward downloading.
If you wish to find out more about ADSL I have added a link to a Wikipedia article below along with the link to the NBN and Telstra websites so you can check to see if Cable Broadband or NBN is available in your area.
ADSL Wiki article: http://en.wikipedia.org/wiki/Asymmetric_digital_subscriber_line
Check for available Telstra Cable Broadband: https://www.telstra.com.au/broadband/home-broadband
Check to see if NBN is available in your area: http://www.nbnco.com.au/connect-home-or-business/check-your-address.html
- Ben

30/30 UPLOAD SPEED ISSUE

Similar Messages

Maybe you are looking for