30 day email sync limit is huge draw back my business; is there a fix?

My Previous BB phones gave me option to sync email older than 30 days. Also noted phone log is same limit when backed up form my own phone. As both features are vital to my operation, is there a way to work around this?

Dear Resident Expert
Thanks for your comment! I found 10s of users with same complaint in the cackberry community: Im so fed up with blackberry......I cannot believe how stupid they are- obsessed with fab sync IT, theyve neglected the business functionality: They should have a program (similar to a Kalman filter) that
1.) you can down load bucket loads of email which will sit in a secondary folder (say on your microSD
2.) Initially on teh download they sSync say 90 days and download as much history as you want-
3 You yourself have articluated that push technology allows you to download as much email as you want:
Im going short Blackberry and have already made plans to return it and switch to another phone
take care
colinlaw

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Using the exchange, I have noticed when using the iPhone & syncing with an exchange account you can only sync as far back as 2 weeks. Is there a way to go further back than 2 weeks?

That depends on the settings configured on the Exchange server. Check with the server Admin.

"No limit" not displaying for number of days to sync email

I recently purchased 16GB iPad w/ retina display (MD513LL) running IOS 6.0.1
I successfully set up MS Exchange email account, but it does not give me the option of "no limit" under number of days to sync.
I read in a few prior posts that deleting the email accounting and setting it up again works, but I tried that at least 6 times (it worked for my new iPhone 5, but not the iPad).

I might be wrong but I don't think so because I set up the same account on my iPhone 5 which allowed for the "no limit" option.

Exchange Email: Days to Sync

What does the "Days to Sync" feature do on the iPhone? I understand that it tells it how many days of email to sync up, but what are the advantages/disadvantages to having it set as "no limit?"
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Upping mail days to sync means more memory on your iPhone is used for email - disadvantage. Since you can search the server, i find 2 weeks works for me. The advantage is that you have all the email you want with you.
Also the time for the initial sync will be tied to how many messages you are syncing.
You can control which folders get pushed in realtime - limited to inbox and its subfolders, but there is no way to tell only display the last 100 messages.

Email syncs now say "Updated Mar 30", the day I upgraded to Lollipop 5.0. The notification should read the date and time you updated email receiving. Does anyone elsehave this problem?

Email syncs now say "Updated Mar 30", the day I upgraded to Lollipop 5.0. Two days later it is still saying Mar 30. The notification should read the date and time you updated email receiving. Does anyone else have this problem? Is there a solution to this?

We want to make sure your phone is in working order Mb_in_NC. I know it can be difficult when you see different times. What is your make/model of your device? When did it start? Do you have a different time on any other applications?
AmberF_VZW
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IPad 3 - Exchange server mail need more than 1 month of mail days to sync - Please help!

Use to have 'No Limit' as an option... where did it go? Worthless if I can't work with email more than a month old.

The option is there, just disappears once you add the account.
The work around is to delete the account and re-add it. Immidately after you add the account go into the account settings and select "Mail Days to Sync". "No Limit" will appear at the top, select it and save. After a few seconds the option will no longer be visible but the mail account will function properly. If you select another time restriction, you'll have to start over.

Is Apple planning ios 7 patch for email sync ?

Is Apple planning a fix to ios 7 so that we can limit the number of days emails that are synced ?
I now have 50000+ emails on my ipad (which I don't want - I just want the last few days) and will have to delete other things off it now, or else buy an android tablet !
Who was the genius who decided to take this this option off ios ? (sarcasm intended ....)

Mike in Mel wrote:
Not a tantrum buddy - I need quick access to email for work (3 accounts) when I'm not in the office. My ipad is nearly full. Not a weak threat either - android does this well.
You should purchase whatever product makes you happy. I did.

Why can't I find mail days to sync in iPhone settings?

I am no longer getting email messages on my IPhone 4 and was trying to sync with my IMac. In trying to follow instructions of going to Settings, Mail/Contacts/Calendars then ICloud, I don't see anything regarding "mail days to sync". Can anyone help me figure this out? Thanks

If the playlist is open, the File menu will contain "Burn Playlist to Disc."
In iTunes 11, the File menu may be hidden. If you don't see it at the top left, use CTRL-B to unhide the menu bar.

Email Syncing - Blackberry 8830

Our office uses an external server i.e. no server within our office or managed by us. We use MS Office Outlook 2002 and the email accounts are IMAP. The BBs are with Bell now but we had the same issue with Rogers as well. When a Consultant opens an email on their BB they arrive back at their computer (either 5 minutes or a day) and the same email in Outlook at their computer will be “opened - unbold”. When we open an email in Outlook (on our computer) and go away from the computer and refer to the BB – the BB will show that same email as unread, no matter how long it has been – an hour or a day. Is there anyway to have the BB understand when we read an email in Outlook it should show as read on the BB as well?
Also, the BBs are set to “sync” with Outlook, so if I have 60 emails during the day and have deleted 40 the BB will only “update” the removed emails approximately every 12 hours. Can this setting be changed to every 2 hours or so?
Thank you.

Hi and Welcome to the Forums!
See this KB for a description of the reconciliation features that are available via BIS:
KB05133 Email reconciliation features for the BlackBerry Internet Service
As you can see, it is working as designed (WAD). I know, I'd like it to be different as well...but it is what it is.
Your second question -- you say "sync", but that has too many possible definitions. What BIS does is reconcile to the server on a 15 minute interval basis (there are times that it goes faster, but 15 is the max). But, some actions are higher priority than others...with reconciliation of deleted items being of a lower priority. BTW -- this priority is also normally low on the server end as well -- it must present to BIS the deleted status of the message, and most IMAP environments do this also at a low priority. So, the low priority for both IMAP as well as BIS means that it'll work pretty much as you are seeing.
It is important to understand that BB's are not designed as the primary email device. Rather, they are designed as an adjunct email device, presenting you with new messages while you are mobile and allowing you to send emails while mobile as well. Reconciliation of the mailbox is of a lower priority...by design.
Also, BB's are therefore not designed to be a replica of the mail server...rather, they are as described above. This is in contrast to how other devices work (i.e., Windows Mobile, iPhone, etc.)...those try to be a replica of the server, which takes more space on the device plus puts more traffic onto the wireless network. RIM elected to take a different approach, with the results you are living with.
And, finally, no...there are no settings for you to adjust. It is what it is...by design.
Hope that clears it up for you!
Cheers!
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Cron vs other methods to automate email sync

Hello,
I would like to automate the process of email sync using
mbsync. Manually i run
mbsync gmail-inbox
I heard cron can do this, but cron makes me nervous. To me
its a base component of arch. The arch wiki says its
"commonly used for system maintenance and administration"
task. That sounds like its for more 'essential' tasks then
just syncing email.
Also, checking email can be a noisy process, that makes me nervous
as well.
So what is the preferred method for what i want to do. Cron,
some sore of loop [thats all i got]...?
Thank you!

Cron has a crontab for the root user as well as normal users. If you do "crontab -e" it will be your crontab. If you do "sudo crontab -e" it will be the root user's
I use it to sync offlineimap for myself, as using offlineimap as a service seems to have way too much overhead. Though I have been thinking about looking into setting it to sync only my inbox and spam frequently and do a mass sync of all of it once a day... maybe that will help it out when it has three accounts to sync... that's my issue though. Back to yours.
So yes, this is fine. But you may want to put a few lines of script into place to make sure that there doesn't exist any hung or dead processes of syncing and kill those before it runs the sync.
BTW, what is mbsync? Nevermind, found it.
Last edited by WonderWoofy (2013-03-20 01:33:42)

Email sync problem between iPad Air and iPhone 6+

Hello,
I have a user that travels quite a bit. We use Office 365 Enterprise
for our emails. He is reporting email sync issues between iPhone and iPad. Meaning
sometimes he will receive emails on the iPhone but not on the iPad or vice versa.
Both devices use the same AT&T network. Does anyone out there have any
suggestions as to what may be causing the sync problem between devices? I am
not sure if the devices ever have the same emails on the inbox. Does this make
sense? I will be happy to provide any other information if needed.
Thank you!

Hey daniel hkn,
Thanks for the question. It sounds like the email account may be configured and setup as a POP account. If so, check out this resource:
Using a POP account with more than one device - Apple Support
http://support.apple.com/en-us/HT201855
When using the same POP email account on more than one device, email messages may appear only on the first device that receives them. This occurs when an email client is configured to automatically remove email from the server after an email client has received it. You can configure your iPhone, iPad, iPod touch, or Mac either to keep a copy of the email on the server, remove it after a certain number of days have passed, or keep it until you move it from your inbox.
Thanks,
Matt M.

Email syncing on a Mac

Hey All,
I just switched from an iPhone to a Blackberry. I am sure this is just a simple set up thing, but I have not been able to figure out how to get my phones email to sync with my MacBook Pro desktop? For example, when I read and responded to an email on my iPhone, when I opened mail on my laptop, the accounts would sync so I was not spending time reading emails twice. The other issue is that I do not have a record of sent emails that are sent from the phone. What was also nice on the iPhone was the feature enabling me to keep calendars and contacts synced at all times as well. Is any of this possible on the blackberry? I am wondering if I can do it when I sync via pocket mac or missing sync at the end of each day, however I have not gotten either of them to work either. I would think that Blackberry has the email syncing thing figured out at least. My email accounts are all set up as imap.....its also annoying that everytime I send an email from my phone, I get a copy of it on my desktop as new mail? Someone tell me this all does get better!
Thanx in advance for any help you can toss my way

Vector, Greetings, and welcome to the BlackBerry.com Support Forums.
If your BlackBerry is on a personal BIS account setup, you won't have your mail and messages reconciled. Sorry.
Calendar and Contacts--yes, via the USB cable and Desktop Manager, or on a Mac, with PocketMac or Missing Sync.
Blackberry actually does have the mail reconciation figured out (way before the iPhone, lol), but you have to pay for that service. Called BES, enterprise service.
Good luck.
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Email Sync and Schedules

Hi, Ive just got an iPhone 4 (OS level 4.2.1) and Im trying to work out if I can set my email sync schedule based on time of day?
With all my previous phones (Windows Mobile and Symbian S60) I could set a peak and off peak schedule so I could have push mail for peak and manual for off peak.
It doesn't (suprisingly?) seem to be available in the mail settings so was wondering if there are any workarounds or apps to do this?
Im getting tired of being woken up by my phone when I get emails at night time as I dont always remember to switch off the alert sounds.
Also I have 2 email accounts, one ActiveSync with Exchange that I use for work and an IMAP account for my personal email. I dont want to sync my IMAP account most of the time but even though I have it set to manual it still downloads my IMAP mail whenever I enter mail to read my ActiveSync mail. Is there anyway of turning this off and just have it sync when I choose to?
Thanks for any advice

Ok thanks for the reply I thought that might be the case.
Maybe one day Apple will consider providing these features.
For me the lack of a peak/off peak schedule is quite frustrating and all my previous phones had this

Email sync turned off

Repeatedly having the same problem with the galaxy s4.
"email sync turned off"
Only when I go into my aol email. When I go into other email accounts it does not do it there.
I turn back on the sync. Bam - a day or 2 later, same thing. email sync turned off.
Any ideas??????
Thx!

Hello nothingspecial,
We know how important it is to have your e-mail settings working properly. After all, there are times in which notifications may not be desired. I'm eager to partner with you to get this resolved for you. Let's start with what software and android version do you have installed on the Galaxy S 4? Can I assume that you are using the default e-mail app? If you can share this info as well as advise if we are working with a work or personal AOL e-mail then we can customize a solution for you.
Thank you...
ArnettH_VZW
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Email sync issues

I'm having email sync issues & can't find a solution that fixes my problem. Tried everything I've been able to find, including ensuring Sync function is enabled in multiple locations, disabling then reenabling sync features, powering my phone off/on, even resetting the battery. Received the NK1 update on 11 Dec. Not sure if that's when the problems started or not, as I've been busy, but that's seems about the time things stopped sync'ing properly. Am using the email app that comes with the phone (an S4 mini), and have 3 email accounts, cox.net, and 2 aol accts. The cox & 1 of the aol accts won't sync, but the other aol acct does sync. The one that is working I have set to not auto sync, & the manual sync works. Not so on the other two ... the sync app says they are sync'd, but the email app says they haven't been sync'd in like 2-3 days, even tho I've sync'd them multiple times today. Get a continually circling busy / working symbol. Get new email on desktop computer without issues. After a few days, the other two accts will sync up.

CSForest,
From time-to-time I have had this issue with the default email app. Have you checked to see that the app is synched? When it happens with my S4, there is a message at the bottom of the screen saying the app isn't synched. Try this: pull down the status bar and click on the icon at the far right. This will open all the functions available on the status bar. Make sure 'Synch' is on. For some reason, this function on my phone gets turned off without me doing it. KarenC suggested using another email app. As a backup, I use K-9 Mail. I really like this app.
I hope this helps.

30 day email sync limit is huge draw back my business; is there a fix?

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