30 GB iPod Classic, Left channel is dead

The left channel of my 30 GB iPod Classic has fizzled. It appears to be a hardware issue. At rare moments -- if I jiggle the wire connecting the iPod to my car stereo -- it may come alive again for a song or two. But most of the time, it's out.
Has anyone had this problem? Can it be fixed? Or does the repair cost so much that it's cheaper to buy a new one? My Apple Care Protection Plan does not cover the iPod, only my iMac Core Duo.
Charles

do a reset.. PUSH AND HOLD the middle button and the menu button AT THE SAME TIME for 10 seconds.. this may take a few trys and it works best if hooked to power..

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My Ipod classic 160 gb,is dead only blinks when plugged to cpu via usb cable reset apple logo blinks as well Help!!!

My Ipod classic 160gb is dead,It only responds when I plug it in to cpu via usb cable then the screen blinks.When I try to reset it the Apple logo appears but the apple logo blinks on and off to as long as i hold the buttons down,when i realease the reset buttons it just blinks back and fourth to the blank gray screen,it worked fine yesterday night this morning its tanked.is this unit completely dead or can something be done at home?
Thank you for your help
Ice

I wrote this long time ago, have a read and see whether it can be soloved
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Both iPod Touch and iPod Classic left side of stereosound stopped working

I have used my iPod Touch with Adidas Sennheiser earphones in the gym for 1+ years and suddenly
last week the left side of my earphones stopped working. I tried other earphones and still the left side didn't work
so I borrowed my dad's iPod Classic. The (Adidas) earphones worked fine for a week, but now suddenly the left
side stopped working again! This can't be coincidence.
Do you think that my earphones destroyed both my iPods? They both don't have warranty anymore...

First try the headphones in another device but first look at the plug for abnormalities that could damage the headphone jack in the iPod.
If confrmed that the headphnes work OK
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

Ipod Classic 160GB dropped dead

My 1,5 year old Ipod classic 160GB just dropped dead yesterday. Nothing happened to it, I was listening music just before going to theater, I left it on my desk, I came back, it didn't boot up. I've tried to reset it 500 times, nothing works.
The only way to get the screen to do anything more than just being blank is to connect it to my laptop or pc, with the connector cable. It doesn't function as a seperate harddisk anymore, it can't be reached or found, the only thing it does is showing an apple logo on the screen (like the one in reset) for less then a second, then turning of the screen again, and then showing it again, repeating this process forever.
I doubt it any of you guys know how to fix this, but has anyone had experience with anything like this before?
And does anyone know how apple deals with this? Yes I'm a couple of months over my gaurantee, but it can't be possible that a premium brand multimedia player like an Ipod (and an expensive one with that)just drops dead out of nowhere, after 1,5 year of very carefull use? I've never dropped it even once, it has always had a protection sleeve.

I've had a friend of mine take a look at it today. He runs on a Mac but connecting the Ipod doesn't do anymore then on my windows machine.
However, when we tried it with a firewire connection cable (instead of the normal type cable via usb 2.0) my Ipod was able to reset and even boot. I could listen to music, browse my stuff and the like, however as soon as I unplug, my Ipod is dead as can be. I've tried to make it charge for several hours with no effect.
So it seems my accu is dead, but the rest of my Ipod is ok. I'm gonna check what a replacement accu will cost me and if Apple will fund this or if I'm gonna have to pay for the failing hardware at my local Apple retail point.
*So trying firewire connection cable didn't do much for me apart from knowing that my accu is done for, but it might help others out here.*

My ipad Classic has suddenly gone dead - no indication of charging when plugged in - nothing! Is there any way to reboot it?

After about five years of reliable use, my ipod Classic has suddenly gone dead. Charging seems to have no effect - no sign of life. Is there any way of rebooting it?

Start here... http://www.apple.com/support/ipod/five_rs/classic/
If you try the above and all else fails, leave the iPod unplugged for a few days. This should drain the battery. Once that's done, plug the iPod into power and wait (for up to thirty minutes) for the screen to turn on and charging to begin.

Ipod classic completely dead?

My 80GB Ipod classic is completely frozen. It was fine, plugged into a speaker dock and then I got a new speaker dock and put it on and it immediately died. I can't do the "5 R's" because I can't get any response from it at all, the screen is completely black. It isn't showing up in Itunes or in Windows. Is the battery dead or something more serious? If it is a dead battery how do I go about replacing it?
Thanks!

okay looks like i got mine sorted out.
I had my ipod classic charged and believed the battery to be almost full when i tried to turn it on. like yours, no response and completely dead. i plugged it in and left it for 10 mins...nothing! not even a charging sign on the screen. then i heard if the battery is completely dead you may need to charge if for an hour or so before it comes back to life - thats what i did and its back to life.
if yours is still not working prob a battery problem - you can send it to ipod to replace the battery or you can buy them online and change them yourself (look it up in google)

I have an iPod Classic 5th Gen. After 1 month I've lost all my music and playlist files. The only files left are music I have purchased from iTunes. How do I restore my music library to my iPod?

I have an iPod Classic 5th Generation. I have not used it for about one month. When I turned it on, I had lost all my music and playlist files. The only thing left on the iPod was the music and audio books I have purchased from iTunes store. I tried to delete everything on the ipod by sliding the hold button and then pressing the center button and the menu and I saw the apple logo on the screen but the iPod wouldn't reboot. Any suggestions as to how I can delete everything on the iPod and then plug it into my computer to restore my music library? I am using a Windows 7 operating system.

Does both your Windows and Macbook iTunes have the same library of songs?
if it does then, much easier to proceed, else try to load the Macbook with the same library as Windows.
Note that only one of the Macbook USB port is good for iPod Classic, the other is too slow and may cause timeout, and I would suggest disconnect all other USB devices, while you Restore or Sync the iPod Classic.
Connect the iPod to the Mac, (if iTunes launch, please close it back.)
Use Disk Utility -> select the iPod Device->First Aid->Repair (use option FAT32)
After the Repair complete, eject the iPod.
Connect back to the Mac
When iTunes launch, Restore the iPod when Prompted, (use FAT32)
Sync your library.
Good Luck!

My sons ipod classic was left on all day and now has a red circle with a cross in it and will not work

my sons ipod classic was left on all day and now has a red circle with a cross in it and will not work - nothing we do will make it work - any ideas??

Try to restore the iPod. Here's an article that provides troubleshooting for it.
http://support.apple.com/kb/TS1463
If that doesn't work visit an Apple Store and see if they can replace it.

I have a ipod classic 160GB , the problem with it is that it is dead no respond at all, i even tried to do a hard reboot, i tried to connect to itunes but it did not work, if somebody has a solution please let me know! the screen on the ipod shows nothing

I have a ipod classic 160GB , the problem with it is that it is dead no respond at all, i even tried to do a hard reboot, i tried to connect to itunes but it did not work, if somebody has a solution please let me know! the screen on the ipod shows nothing........

This is the iPod touch forum. I will request that you post be moved to the iPod Classic forum.

Is my 30 iPod Classic Dead ?

My 30GB iPod Classic is completely dead. It no longer is recognized when connected via USB. It will not take a charge from a wall charger, and it does not respond to the reset (Menu/Select Buttons). I also disconnected/reconnected the battery in the hopes that would reset it. Nothing, just a blank screen. The issue began after being accidently disconnected from a USB connection while charging. The screen has been dark ever since.
Any thoughts on what the problem is? Battery ? Display ? Are there any diagnistics I can do ? Thank you in advance!

Try a known good charging cable. Check the dock connector for fluff. If you see any tease out carefully using something non conductive like a sliver of thin card or plastic. Canned air is useful too,
If you can get the screen working and it responds to reset commands then see Corrupt iPod classic.
tt2

My new ipod classic does not work anymore! The music stopped and the display is dead. What now, besides calling support?

My new ipod classic does not work anymore! The music stopped and the display is dead. What now, besides calling support? Useless to say my PC didn't recognize the Ipod anymore either.

Anton, I wish I could help. I had an old iPod Classic (60 KB) as a gift but it went dead, I dropped it a few times accidentally, and it sat carefully saved until I had sufficient resources, energy and time to get the matter addressed. In my case, I actually took the thing (after making sure it was charged) to an Apple store and one of the geniuses at the genius bar at the back of the store took it and did a few things (unseen and un-noted) with his fingers and handed it to me with a sly smile. Voila, the thing was functional. I got a re-functionalized iTunes account and store access when I bought my iMac. I did lose a few tunes along the way because it didn't recognize my new iMac as the source (my old dead PC laptop), but I have a more functional memory than the iPod and recovered them all in other ways. The whole thing is humming better than ever. At over 11 gb full, I have 4.2 days worth of portable listening. Be patient; it took me four years to get musical nirvana in a pocket, but you'll get there faster. Call support.

HT1339 My iPod classic shows that memory full in "other" category however there is nothing on it. I have left it connected all day and over night trying to restore it but the progress bar never goes away.

My iPod classic shows that memory full in other category however there is nothing on it. I have left it connected all day and over night trying to restore it but the progress bar never goes away. Is it shot or are there other options to restore to factory settings?

Hi pbworth,
When troubleshooting issues with iPod classic, it may be helpful to place the iPod into Disk Mode. For information on how to do so:
Putting iPod into Disk Mode
http://support.apple.com/kb/HT1363
Thanks,
Matt M.

I've just downloaded itunes 12 and when I connect my IPod classic 160gb, I tunes shows it'sP name briefly and then then ipod silhouette at the top left simply greys out and nothing else happens. Please advise.

I've just downloaded itunes 12 onto my pc. When I connect my IPod classic 160gb, it's name shows up briefly before the ipod silhouette at the top left simply greys out and nothing happens.
Please advise.

I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!

My ipod classic is corrupted I know how to fix it but it's dead and won't charge?

I tried fixing my dad's old ipod classic but it was corrupted.So I looked up how to do it but my ipod dead and won't charge!!!!

See Corrupt iPod classic.
tt2

How to restore stereo channel on ipod classic?

how do I restore stereo channel on ipod classic?

The iPod is only playing out of one channel (hence one earbud)? I assume you have tried another set of headphones to make sure that your current set is not damaged or faulty?
You can also work through the remaining five 5 R's of troubleshooting to rule out the possibility of a software error/glitch.
http://www.apple.com/support/ipod/five_rs/
It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's headphone jack, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity. A third party service will actually replace the damaged part for a little less. Google "iPod headphone jack repair" and you should get a number of results to work with.
B-rock

30 GB iPod Classic, Left channel is dead

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