30 GB Ipod Video not recognized by either Windows or Itunes

Hi,
I purchased a new 30 GB iPod Video (5th generation) today to replace my old iPod photo. It's been charging for a few hours, but when I plug it into the computer there is hardly any recognition. Windows will make the "you plugged in a USB" noise but that's it. The iPod will not go into "DO NOT DISCONNECT" mode, nor will iTunes recognize the iPod.
iTunes is updated, and I tried many of the tips on the pages here. I've also tried to reset it by holding the menu and enter buttons, and it reset, but there was no recognition. I even tried toggling the hold switch back and forth a few times and I got noting.
I'm seriously perplexed, so any help would be appreciated.
Thanks,
Adam

Hey, I have just recieved my new 30 gig ipod video as well for my birthday on halloween! Which was also to replace my 20 gig ipod photo that died...
My ipod will not be recognized by my computer in my computer or in itunes... I have tried all i know and all that the support online knowS!!! Why did they stop making the cd's that had the driver in it!@!!!!
Anyways umm i would also greatly appreceiate some guidance because so far i have unintalled all itunes stuff and then reinstalled it and nothing..., i have restarted my computer many times and it will so the DONT DISCONNECT IPOD And im like SUCCESS!!!!! THen that goes away before my computer has finished starting up and all hope is onoce again lost... !!! Someone please help Us!!!

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30 GB Ipod Video not recognized by either Windows or Itunes

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