30 gig video ipod music question

Hello,
I have a 30 gig music/video ipod. it has 4000 songs on it. When i plug it into the computer, i can see the ipod and all the songs, but i can't synch the songs onto my itunes music library...i can't drag them over. any ideas

See the answer in your double post.
http://discussions.apple.com/message.jspa?messageID=7679791#7679791

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I just received the most recent iPod updater
software. I installed the updater and ran same.
After the update process my 60 gig video iPOD cannot
be recognized by my MAC G5. It has a "White Screen"
and WILL NOT turn off! When I attempt a reset it
simply gives me a 2 or 3 tone beep (I've never heard
the tone before). The screen goes dark and it
reboots to a white screen. I've re-installed
updater and iTunes. I've switched USB ports. I've
shut down the computer as well as rebooted same.
I've allowed the iPOD to fully discharge (which
happened quickly since the screen will not blank).
When the unit is plugged into the USB port it
charges and the white screen reappears. The updater
now refuses to see the iPod so I cannot reset to
factory defaults. Any ideas?
The idiots at Apple instituted a 24/7 chat tech
support line for iPod shuttle owners. The guys like
me who paid the big bucks for their best product get
stuck out in the cold! Apple's whole tech support
schtick is barely one step ahead of Dell's! The
charge premium prices for their product and I like
Apple a lot, but their demand that you be either an
Apple Care customer or .MAC user to get even
rudimentary support *****!
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DSeagrave: Correcton .. the error message says I'm not authorized to play the game on this computer.
Message was edited by: DSeagrave

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[Reformat iPod|http://www.methodshop.com/gadgets/ipodsupport/erase>
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