3000 N100 - contacting Lenovo re laptop problems

My 3000 N100 is a nightmare - 7 months after I bought it, it could no longer be used as the graphics chip was damaged and the screen flickered so much that it was unusable. As the machine was still under the 1 year warranty Lenovo repaired it but the same issue has arisen again, and I understand that the extended warranty as a result of the repair was only 3 months.  The cost of this repair means that I am left with an almost worthless laptop after only 18 months, that has already gone through 2 graphic chips (I think this is the problem anyway but I'm a bit of a tecnophobe..).   
One of my work colleagues told me that companies have a duty to repair or replace items that go wrong before the end of a 'reasonable' service life under the Sale of Goods Act. So I'm hoping that Lenovo would agree that 18 months is not a reasonable service life for their laptops, particularly when it has malfunctioned twice in that time, and would consider a repair, but how do I contact them? There seems to be no contact address on their website and I also can't find any telephone numbers except for Lenovo. Anyone help??

Take it to an especialized repair laboratory and do that BGA rework (reclaim for warranty over that work). Another option is changing the whole motherboard.
You can't do anything yourself because you don't have knowledge and tools.
Best regards.
IPnaSh
First Spanish Community Guru - Colaborador ad honorem

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    Regards
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    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Problem with 3000 N100 chargin and powering on...

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    pikkili,
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    Mark
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    Mark Hopkins
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  • Help with laptop Lenovo 3000 N100 0689-bbg

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    Hi koslav,
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    IDEA-branded and
    B, C, E, G, H, K, N, Q, V, Y Series Products
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  • Two big problems that have effectivel​y made my Lenovo 3000 N100 an expensive paperweigh​t.

    Okay, I have two problems with my laptop, which I know are unrelated:
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    Message Edited by TheEDFLegacy on 02-17-2009 07:53 PM
    Solved!
    Go to Solution.

    Sorry message is for TheEDFLegacy....

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    Despite being plugged into AC power, my Lenovo 3000 N100 shuts down after about one minute. It boots properly but suddenly shuts down. I have not used this laptop much since purchasing it in 2006 and have seldom used it on battery power alone. Any suggestions before I buy a new battery? Maybe I am mistaken, but shouldn't the computer work on AC despite a depleted battery?

    Hi Charleydog and welcome to the community,
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    Dave
    T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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  • Lenovo 3000 N100 audio problem

    i use a 3000 N100 0768-B9G notebook with win Xp for a year and for some reason i had to format the Hard drive yesterday. i reinstalled my Win Xp and visited the site and downloades the audio drivers for the sound but nothing happend there was no device. then i downloaded the system update programm. it downloades all of the drivers including one for audio (different from the one from the lenovo site) and this time i had a audio device (not the old one though) my speakers were off and when i pluged external speakers to the speakers in the sound was horrible...what can i do?

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  • Lenovo 3000 N100 0768 DKU Battery problem

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  • No Audio drivers/sound card manufacturer recognition for 3000 N100 Lenovo laptop

    Hello,
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  • Lenovo 3000 N100 notebook cannot connect to my wireless network

    Hello,
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    Hi
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  • TV AC & PD Problems on 3000 N100 w/ Vista HP

    I noticed there was LOTS more disk activity recently, particularly at startup.  There was never a 'freeze', but the response was definately sluggish.  Looking up what was happening with the Windows Resource Monitor it reported most of the activity was to pagefile.sys, the 'swapfile'.  Interesting...
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    Message Edited by munged2u on 09-15-2008 06:33 AM
    Lenovo 3000 N100
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    Hello,
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    Andreas
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  • Problem while installing windows xp on 3000 n100..

    hi there, i'm new in this and i was wondering..
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    Hello
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  • Lenovo 3000 N100, Services failed to start No internet connection, Win Vista H Prem SP2

    Can not connect to the internet.
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    They did a great Diagnostic work I'm just not sold they can fix my problem.
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