3050A Deskjet all in one Scans in all purple

Help!! I have let this problem go for a whiole and I can't seem to find the answer. One day my scanner just started scanning everything with a purple haze. I have seen threads to attempt to fix other models from scanning in purple, but I don't have the same buttons and the solutions aren't working. I honesltly am not sure what changes i might have made a while back that would cause this to happen. I know that the scan light is purple when it starts to scan (hence the reason everything is coming through purple) and it should be white. I have no idea how to reset that to white. Anyone know?
Windows 7
64 bit
All drivers are up to date
Yes, it is plugged fdirectly into the wall
Thank you!!!!

Hello,
Welcome to the HP Forums!
I understand you're receiving purple scan documents when using the Deskjet 3050A. I will do my best to assist you! Please make sure this printer is plugged into a direct wall, not a surge protector. I just want to verify if this makes a difference.
Follow this entire HP documet on Copy and Scan Outputs are Completely Black. I know you're not receiving black scans, but this document offers valid steps to try. Also, try making a blank copy using the scanner glass. If you're having the same problem, then please contact HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
Good luck.
I worked on behalf of HP.

Similar Messages

  • HP Deskjet 2050 J510 series Scan All in One

    The drivers are installed.  I get an error message when trying to scan:  The HP Deskjet 2050 J510 series Scan was not found .  It is not identified in the "devices and printers window.  There is an icon on my desktop, when clicked, the above message is given.  If you have any suggestions, it would be appreciated.

    HI ooh,
    I would like to help you be able to scan from your Deskjet 2050 J510 series printer.
    Please use the HP Print and Scan Doctor. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
    Connectivity :
     USB: Verifies that the USB connection from your computer to the HP product is working correctly.
    Network: Verifies that the network connection between your computer and your network is working correctly.
    Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
    Driver Check : Checks for missing or corrupt driver files.
    Device Manager : Checks for problems in Device Manager that would prevent printing.
    Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
    Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
    Port Match : Checks the port settings for the HP product.
    Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
    Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
    Print Settings : Checks and adjusts the print quality settings.
    Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
    Scan Tests : Checks the scan mechanism, drivers, and registry entries.
    You can also click the Printer menu to find the additional features such as cleaning printheads, aligning printheads, checking ink levels, and viewing advanced printer data for your selected printer.
    Source: Try the HP Print and Scan Doctor for Windows
    Click here to download and run the utility > HP Print and Scan Doctor
    Please let me know the outcome of the tests perform, you will see a wrench, a yellow exclamation mark, a red X, or a check mark next each tested item.
    I look forward to hearing from you. Knowing the outcome of the Print and Scan Doctor will help to point us in the right troubleshooting direction!  
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HT3669 hp deskjet all in one 4488 printer software downloaded from apple does not work

    The printer software for HP Deskjet all in one F4488 downloaded from Apple support for OS 10.8.2 does not work. The problem is that the software is not available at the HP support site only.

    Your apparently older Model needs to use Apple's "Print & Scan" which is found in Applications>System Prefernces>Print & Scan.  There you will follow the following instructions from the HP Support site to Scan, for instance:
    Place the item that you want to scan on the scanner glass, or load it into the automatic document feeder (ADF) if your printer has one.
    Click the Apple menu ( ), and then click System Preferences .
    Click Print & Scan ( ).
    Click your printer in the left pane.
    Click Scan , and then click Open Scanner .
    Click Show Details . The details of the scan display, including options to change scan settings.Figure 4: Example of the Show Details scanning screen
    Change any scan settings as necessary, and then click Scan .NOTE: Make sure to select either the Flatbed mode or the Document Feeder mode, depending on your printer and how you plan to scan.
    Hope this helps

  • HP Deskjet all-in-one F4440 will not print

    My HP Deskjet all-in-one- F4440 will not print.  I have put in a new color and a new black cartridge.  It clanks loudly when it moves back and forth.  Finally it stops and then pulls plain paper through as though printing on it - does this two or three times.  then it pulls plain paper halfway through and stops.  I have to tug and carefully pull halfway paper back out towards front to remove.

    Hi there,
    Could you provide the community with a little more information to help narrow troubleshooting? Are there any error messages or flashing lights? What operating system are you using?
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • DeskJet All in One printer cartridge compatibility

    Hi there. I hope you can help me. So my dad gave me this wonderful printer, the DeskJet 2544 all in one. Unfortunately, the tri. Color cartridge ran out. I was about to shop online on the HP website but there was no 301 tri color CH562E like the one installed on mine. I was thinking if I can buy other cartridges that can be an alternative? For example, the deskjet 2540 all in one uses HP 61 cartridge. Can I order and use that?<br><br>Also, what is the difference of a deskjet all in one printer and a DESKJET INK ADVANTAGE all in one printer? Can I use cartridges from that?<br><br>Thank you. Looking forward for someone to help.

    Was the printer purchased on one country but you are in another?  If so you will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.
    You can find the correct cartridges for your area from the HP SureSupply site.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • My hp 4580 "all-in-one" scans one page and then ... "scanner failure - recyle power and try again"

    HP 4580 "all-in-one"  scans one page and then ... "scanner failure - recyle power and try again" 
    Not ONE time but, EVERY Time !    WHY ? ! ?

    Were you able to make a copy? Just to make sure that there is nothing wrong with the hardware.
    Thanks.
    I do work for HP. But i speak for myself.
    Click the Kudos star as a way to say "thank you" for helpful posts.
    Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
    For more information you can always check the RULES FOR PARTICIPATION

  • How to reset Deskjet All in one printer 2645 to its default setting?

    how to reset Deskjet All in one printer 2645 to its default setting?So I can change the paper size.

    We have difficulty in using the printer for "photocopy" purposes. This is because our printer doesn't have "specific options" for paper sizes. When copying, the only option default in our printer was : A4 plain, A4 photo & 4 x 6.. Our question is, how can we have the "specific options" for paper sizes ( legal, letter, or A4 size )? Do we need to "restore to defaults" our printer? Can you give us a step-by-step instructions to deal with our problem? Thanks.

  • The Best Way To Edit Multiple Photos On One Scan

    Hi...
    I would like to know what the best way to edit out photo’s from a scan that has multiple photo’s?
    It seems like I must make a duplicate of the scan, in the amount of photos, on that one scan and then crop each “duplication”.
    Is there some other way that is better?
    Any suggestion, comments and opinions will be appreciated
    Thank you in advance...

    Catharsis:
    If you're using Canon's Canoscan Toolbox application to scan the photos try deleting its preference file, com.canon.CanoScan Toolbox 5.0.plist, and try again.
    In the CanoScan window make sure Select Source is Platen, Scan mode is Color (Mulit-scan) as seen in the screenshot below. That will crop and save each photo to its own file.
    Click to view full size
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
    Note: There's now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

  • Can iPhoto auto crop 4 pics from one scan

    I scanned 4 photos one scan and asking if there is a feature that auto crops all photos and names them with file names

    no
    you must duplicate the scan three times (command - d) giving you four copies and crop each one
    ln

  • HP Deskjet F4185 the paper scanned automatically crop.

    i have a problem with my scanner. i'd like to scan A4 paper contained 2 pictures on it. it can be scan, but the scanned paper that came out automatically cropped and divided into 2 pictures. i really need both of that pictures on the same file. sometimes, if i scan A4 paper that have more than one picture, the result came out is only one and not in the same size as the original one. help please. thank you.

    Hi @delldeyla,
    Welcome to the HP Forums!
    I see that your HP Deskjet F4185 the paper scanned is automatically cropped. I am happy to look into this cropping issue!
    For further assistance, I will need to know: If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
    Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.  
    Hope to hear from you soon!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Dividing scanned photos on one scan

    I was using PSE6 and just installed PSE12.  I work alot with pictures and the option in editor/image to divide multiple photos in one scan does not work.  It is pale in print and does not have an arrow like the other choices.
    I have a HP PC using Windows 7 and a scanner that worked just fine, Canon LIDE.

    You need to be in Expert mode.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • HP 2050 deskjet all in one -- will scan but won't print from this computer

    My deskjet 2050 will scan from both of my macbook computers, but will only print from one.  It gives an "on hold" message whenever I print from this computer.  Then I hit "resume" and it says "nothing is being held."  I have already downloaded and re-installed the driver, and it didn't make any difference.
    It prints fine from the other computer, but it's a pain to have that limitation.
    Thanks in advance for your time.

    Hello @CazzoInMano , and welcome to the HP Forums, I hope you enjoy your experience!
    I see you're running into print issues.  I would like to help with that!
    What version of mac are you using?
    I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
    Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
    I would also suggest running your Apple updates:  OS X: Updating OS X and Mac App Store apps
    After the updates, I would recommend reinstalling the HP Deskjet 2050 All-in-One Printer.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • One day my deskjet all in one 3512 wont give me an option to scan

    clicking the icon, you get the option to scan, and you can scan several documents to one file,
    but now as i click on the icon, it gives only printer options, if i right click on it, i get an option to scan
    but only a single photo, and it wont save as a document, only a jpeg

    Hello @garydavis61 , and welcome to the HP Forums, I hope you enjoy your experience!
    I understand you're having issues scanning from the software. I would love to help!
    I would recommend performing a power reset on the printer.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
    I'd then suggest downloading and running the scan portion of the HP Print and Scan Doctor.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Hp deskjet all in one J610 fax and scan setup

    Cannot find how to set up fax and scan for this printer.  
    Thanks: Susan

    Hello naturelover46, and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are experiencing setup issues.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please let me know what you find.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP Deskjet all in one printer 3050A J611 n. Not printing

    Disconnected printer for a week. When reconnected printing very slow and laboured. Cleaned print head, and paper feed. Restored default and set up from scratch. Wireless network results printout - no problem found, congratulations on successful setup of your wireless printer. I try to send documents from tablet, message box confirms number of pages being sent then nothing

    Hello Aljones,
    Welcome to the HP Support Forums!
    I see that you have been working hard trying to get the Deskjet 3050a working once again on your Tablet. What is the type of Tablet and the Operating System installed on it?
    Are you able to print with the HP ePrint Mobile App? Getting Started with HP ePrint Mobile Apps<---
    Cheers,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Maybe you are looking for