309a error not connecting no mac 10.10

Using Mac 10.10
The Unit prints 2 or 3 times then a Connection ERROR problem accures
Tryed removing the software and renewing the software
Will not solve the printer not working after a few print runs
Am through 309a HP out of the window

Seems to haved so far by removing the sotfware
And redownloading the software
R.Allison

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Hello WayneSchlapkohl,
Welcome to the HP Support Forums!
I understand that you are looking to Email a scanned photo, but do not want the file to be to large. Are you using HP software when you get the error "not connected to the internet" ? If so, What is the Operating System installed, Windows, including version, e.g. Windows 7 or Mac, including version, e.g. 10.8?
Lowering the DPI or resolution will help keep the file size down, if you have an option for that in the software.
Also, what is the Email client are you using, MSN, Gmail, etc?
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Hello metehangunaydin,
Please try the below steps so that you may atleast be able to print.
1.Click Start button on the Computer .
2.then click on Control Panel .
3.then Printers and Faxes
4.On top-left, click on Add a Printer
5.Click on Add a Local Printer
6.Then while "Use an Existing port" is selected , select "Virtual USB port ... " then click Next
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Now try printing . It should work.
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Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

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Solved the problem.
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Welcome to the HP Forums!
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I work on behalf of HP
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Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Close all applications.
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Restart the computer..
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Try printing.
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi...
I think here the issue may be that the utility and the internet connection are not getting synchronised. The operating system on your computer is it win XP? If it is win xp, u can use the windows wireless software to manage to your wireless network. In order to use the windows wireless zero configuration, right click on the linksys icon at the bottom right hand corner of the task bar, select the option that says "use windows wireless ....".
The linksys icon will be grayed and windows will be managing the wireless network. Connect to your wireless network and you should be able to go online.

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309a error not connecting no mac 10.10

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