30g with tons of problems...

I got my 5G 30g iPod video on Friday and put about 300 songs on it and everything was fine but then I updated my iTunes program online and then my iPod wouldn't show up in the iTunes menu. It said I needed to restore my iPod to factory settings. But when I tried to go to the iPod Updater program it wasn't there. So I reinstalled the older version of iTunes that came w/ my iPod and it still didn't work. So I went on the iPod and reset everything thinking it would help, but it didn't, it just took the songs I had put on there off... So I went online and tried everything the Apple support site said and it still wasn't showing up in iTunes. Then today I got back on and found the iPod Updater and tried to restore my iPod. But it said that it had a disk write error and a formatting failure, and when I tried again it said it had a firmware update failure. And now my iPod won't turn on and it has a little folder icon w/ an exclamation point and the URL www.apple.com/support/ipod. So I went there and I've tried everything, except I still can't restore it with the updater...
Sorry if this is a common problem(although I don't think it is...)
Please help. This is the most money I've ever spent on one thing, and its really dissappointing that its not working...
  Windows XP  

I had the same exact problems and i sent mine in to the apple store and they sent it back to me and said that everything was fine but like you said i couldn't get into anything and that little folder shows up but when i got it back it was working fine and i went to load it up on my coputer and it did the same thing after i got it back from the store and all i did was restore it and somehow i got it to work but im still having problems loading up my music to it. It just seems like everytime i plug my ipod in everything just slows down and i don't know what the deal is but i hope this helped you.

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