30GB iPod acting like 4GB iPod

Hi! I have a black, 30GB fifth generation iPod that can hold 2500 songs. A few weeks ago I decided to do a little cleaning up becaue I realized that I don't listen or like a portion of the songs on my iPod, so I deleted all of them. As I was re-loading my iPod, I found that at 636 songs, it was over half full.
I did have an iPod nano that I gave to my dad, but I haven't had it connected to my computer for a long time. I also deleted all 636 songs, disconnected it, then re-connected my iPod to my computer, and started loading song onto it again. Like before, it was over half full at 606 songs.
Then I uninstalled iTunes, re-intalled it, and plugged in my iPod. It was still acting the same: like an iPod nano. I've called technical support and they said to check the support online if you don't want to pay a $40 phone charge.
Can anyone help me with my problem?

Those sound like good tips. Only thing is, I'm not very "technology savvy." So, how would I go about trying to restore my iPod?
Here's the info for one of the songs:
kind: WAV audio file
size: 37.2
bit rate: 1411 kbps
sample rate: 44.100kHz
What does that mean?

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